Performance Culture Application and Coach Training

We are thrilled you have chosen Performance Culture and look forward to helping you drive results through positive culture change.

What’s included

How the Training Program Works

We developed several resources to ensure you have a successful Performance Culture launch with your team. Our user-friendly training programs include instructional videos coupled with coaching tips as an ongoing resource.

With our training programs and additional resources, you are in complete control of how and when training occurs for your team. The Manager and Employee Training videos are available in your account under the Learn feature.

• You may choose to have all managers, super users, and admin users meet to watch the videos together and discuss as a group or:

• You may choose to have your team watch the videos individually. This assignment can be done on an organizational or departmental level.

Assign the videos for features you are implementing and assign other videos later when you are ready to begin using those features.

Launch Coaching Session | Manager & Employee Training Program

Guides | Recommend Reading List | How To Videos

Manager Training

Manager training focuses on teaching managers how to set clear expectations for their team, create frequent check-ins, give and receive feedback and most importantly, how to conduct e� ective review conversations.

We believe managers should be more than supervisors -- they should coach and mentor their employees. Training includes videos to help managers and employees improve through the three steps of Align, Coach and Manage.

1. Training Program - How It Works (optional)

2. Introduction - What They Will Learn

3. Company Purpose - Understanding Company Mission, Vision, Core Values, and Goals

4. People - Managing and Viewing Team Access, Behavioral Profi les, and Job Descriptions

5. Performance Reviews - Creating Objectives, Reviews, and Recommendations

6. Conducting the Alignment Meeting - Discussing Expectations and Personal Vision with Employees

7. Check-Ins - Creating Check-Ins to Stay Aligned with Employees

8. 360 Degree Feedback - Providing Feedback to Teammates’ Managers and Requesting Feedback

9. Learn - Assigning and Tracking Team Learning

10. Pulse Survey - Sending Surveys and Viewing Results

11. Workplace Satisfaction Reports - Reviewing Reports to Take Action

12. Conducting the Review - How to Conduct E� ective Reviews with Coaching Tips

13. Employee Training - Self Assessment (should also be assigned to Managers)

We o� er Manager Guides with coaching tips and recommendations for e� ective conversations.

• Launch Checklist• Manager Coaching Guide• New Employee Guide• Review Coaching Guide

13 Videos

2 hours total training time

Manager Training should be assigned to all Admin Users, Super Users, and Manager Users

Employee Training

Employee training videos focus on teaching your team not only how to navigate the system, but also how to use the features to provide meaningful feedback to managers and leaders.

Employees will understand how their assigned performance objectives and workplace behaviors are aligned with the organization’s mission, vision, and goals.

We believe employees should take charge of their development which is why we developed several features of the system. Training includes videos to help your team understand how to use features such as Check-Ins, Job Descriptions, and 360 Feedback.

Training Outline is approximately 45 minutes total.

1. Introduction - What They Will Learn

2. Company Purpose - Understanding Company Mission, Vision, Core Values, and Goals

3. People - Viewing the Team, Behavioral Profi les, and Job descriptions

4. Self Assessment - Completing Self Assessments Including Personal Vision and Workplace Satisfaction

5. Check-Ins - Completing Check-Ins to Stay Aligned on Priorities

6. 360 Degree Feedback - Providing Feedback to Teammates’ Managers and Requesting Feedback

7. Learn - Completing Assigned Learning Topics

8. Review Conversation - What to Expect and How to Engage in Meaningful Conversation

We o� er an Employee Guide with valuable tips on prepping for the review conversation with managers.

The Employee Guide is reviewed during the Review Conversation training video.

All Guides and Recommended Reading lists are available in the Help Center.

Managers, Super Users and Admin Users should be assigned Self Assessment Video

Help?

PerformanceCulture.com888-505-0650

Coaching Series & Services

Virtual Coaching

Coaching is both a science and an art which is why we created our Coaching Series to complement the system training programs. Our Coaching Series videos include real-world examples to illustrate di� erent techniques and recommendations to help your team integrate coaching in your culture.

Many leaders fi nd additional coaching helpful as they launch Performance Culture and during the review process, which is why we o� er Virtual Coaching.

Virtual Coaching additional assistance during the implementation process, coaching leaders on developing their Mission, Vision, Goals, and Objectives, or processing Workplace Satisfaction responses. We customize coaching to fi t your needs.

Additional Coaching Services

We o� er additional services to help managers learn coaching techniques, how to apply them e� ectively and how to continue developing their people management and coaching skills. Contact us for more information.

• Coach the Coach Sessions Coach Facilitated Alignment Meetings and Reviews for Onsite Manager Coach Training

• Custom Leadership & Development Workshops

Topics include:

• Manager Review Prep

• Employee Review Prep

• Review Conversation - Coaching

• Crucial Conversations

• Post Review Process for Leaders

and more.

Coaching Series to be released August 2017

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