Performance and Availability Reporting with CCMS and BI —Overview · 2017. 2. 23. · SAP AG 2007...

Performance and Availability Reportingwith CCMS and BI — Overview —

Dieter KriegerProduct ManagementSAP NetWeaverSolution and Platform Management SAP AG

SAP AG 2007 Performance Reporting – Overview / 2

Agenda

Overview

The Central Performance History (CPH)

Performance Reporting With SAP Business Intelligence

Summary

Outlook


Agenda

Overview of Central Monitoring



Summary

Outlook


SAP Monitoring and Business Intelligence

J2EEABAP

BusinessIntelligence

KnowledgeManagement

Master Data Management

Information Integration

... and reporting

Monitoring data collection, storage, display

DB and OS Abstraction

ABAP Java

DB and OS Abstraction

Application PlatformJava


Workload StatisticsOverview data:

• aggregated statistics

• in each component

• landscape-wide

Detailed data:• in each component

• landscape-wide

Monitoring Data and Workload Statistics

Monitoring Data Overview data from CCMS (24 h max.):

• in each component

• landscape-wide

Java

Engine

ABAP

Kernel

Two Different Aspects

DSRSTAT DSRDSRFile System File System

PersistentPerformance

DataXNo link



SAP Basis ≥ 3.0 SAP AS ABAP

Non-SAP component SAP AS JavaSAP AS Java

Agent

AgentAgent

Agent

Solution Manager

3rd PartyTools

BusinessIntelligence

Central MonitoringInfrastructure

SAP NetWeaverAdministrator

ABAP Stack

Java Stack


Persistent Performance Data – Why?

Short-Lived Monitoring Data in the Central System (CEN)For each attribute, 30 minute values, 16 quarter-hour values and 24 hour values are stored in a shared memory segment (typically 20 MB), before the data is overwritten.

The Need for Persistent DataSome key values should be available as history data for long-term performance and trend analysis, and for reporting (Service LevelManagement, SLM).Performance and availability data are key for SLM.


Agenda

Overview


Performance Reporting With Business Intelligence

Summary

Outlook


Central Performance History (CPH)

SAP Basis ≥ 3.0 SAP AS ABAP

Non-SAP component

SAP System forCentral Monitoring

SAP System forCentral Monitoring

SAP AS JavaSAP AS Java

SAP ASABAP ≥ 6.20

Central Performance History

Shared Memory Shared Memory

Shared Memory Shared Memory


CPH: Advantages at a Glance

Advantages:Stores performance data in the central DB for reporting purposes.Stores performance data older than 24 hours.Handles minute, quarter-hourly and hourly monitoring data. Handles different time zones.Provides for aggregations.Accessible from alert monitor display (RZ20).Central administration (RZ23N).Automated reporting or export to OS level.

Information:SAP Note 577467.http://service.sap.com/monitoring Media Library Documentation.Available as of SAP Web AS 6.20SAP Tutor on CPH


CPH Aggregation Concept

09:00

11:00

13:00

15:00

17:00

130

180

230

280

330

380

Time →

Res

pons

e Ti

me

[ms]

→

Monday

Tuesday

Wednesday

Thursday

Friday

Weekly Aggregate withan Hourly GranularityDaily Aggregate with

a Daily Granularity

08:0009:00

10:0011:00

12:00

14:0013:00

15:0016:00

17:0018:00

500

600

700

800

900

1000

Whole DayWhole week

Weekly Aggregate with a Daily Granularity

Example: Dialog Response Time During the Working Hours of a Week

CollectedMonitoring Data


Agenda




Summary

Outlook


SAP NetWeaver Technology Map

User Productivity Enablement

Running an Enterprise Portal

Enabling User Collboration

Business Task Management

Mobilizing Business Processes

Enterprise Knowledge Management

Data Unification Master-Data Harmonization Master-Data Consolidation Central Master-Data Management Enterprise Data Warehousing

Business Information Management

Enterprise Reporting, Query, and Analysis

Business Planning and Analytical Services Enterprise Data Warehousing

Business Event Management Business Event Resolution Business Task Management

End-to-End Process Integration

Enabling Application-to-Application Processes

Enabling Business-to-Business Processes

Business Process Management

Enabling Platform Interoperability

Business Task Management

Custom Development Developing, Configuring, and Adapting Applications Enabling Platform Interoperability

Unified Lifecycle Management Software Life-Cycle Management SAP NetWeaver Operations

Application Governance & Security Authentication and Single Sign-On Integrated User and Access Management

Consolidation Enabling Platform Interoperability SAP NetWeaver Operations Master-Data Consolidation Enterprise Knowledge

Management

Enterprise Service Architecture – Design & Deployment

Enabling Enterprise Services

IT Practices IT Scenarios


Why Reporting, and Why with SAP NW BI?

Hosting Service Providers and most IT departments need to provethat agreed service levels were met in past periods.

Typically, the situation is like this:

Customers have created their own solutions, which tend to be inefficient, time-consuming and costly.

Customers use full-fledged reporting solutions from third-partyvendors, which are costly.

Customers use Early Watch Reports from Solution Manager with their own manual additions.

SAP NetWeaver Business Intelligence now enables service levelreporting on performance and statistical data and, being part of SAP NetWeaver, at no extra cost.


SAP Business Intelligence - Overview

SAP Features and Benefits:Central part of SAP NetWeaverHighly sophisticated analyses and reportingOptimized for storing and analyzing large amounts of dataFlexible, user-definable reports Web reportingLinking of reports for drill-down analysesCorrelation of independent data sources (such as CCMS, CRM, FI…) in virtual data containersForecasting (trend analyses)CCMS content as an enabler of low-cost reporting onperformance and statistics data from the ABAP and Java stacksof SAP NetWeaver (reduced TCO)


Central Monitoring is configuredMonitoring infrastructure and CPH expertise is required.

BI System– For CPH data integration: Business Content 3.52 (or higher)– For CPH and statistics data integration: Business Content 7.03 (or higher)– Minimum hardware requirements: 2 CPUs and 4 GB of RAM

Source System (CEN)– For CPH data integration:

NetWeaver 04 (AS Release 6.40) or higher, with plug-in PI_BASIS 2005_1_640 ( ≥ SP1)– For CPH and statistics data integration:

NetWeaver 2004s (AS Release 7.00) with plug-in PI_BASIS 2005_1_700

Satellite Systems (no plug-in required)– Any SAP Application Server– Any SAP Basis Release (CCMS agents urgently recommended)– For restrictions, see SAP Note 750805.

BI Administration and Reporting Expertise

Technical and Other Prerequisites


Reporting in CPH, Solution Manager and BI

SAP NetWeaver BI

System n

System 2

…

CollectedEWA Data

System 1SAP Solution Manager

CCMS Monitoring Infrastructure

CentralPerformance

History

New in NW 2004s

Service LevelReporting

New in NW 2004s

CPH Content

EWAContent

EWA DataPerform. DataStatistics Data



BIQueries

Reports

Stat.Content

CEN

Extractors


Using SAP Query Definitions

SAP delivers the following Query DefinitionsAvailability OverviewWorkload OverviewCapacity OverviewUser OverviewSystem Data

Your can create, change and display Query Definitionsusing the Query Designer.

Query definitions are used in Web Applications, which are defined as reporting templates.


Creating a Web Application Template…

Tables

Charts

Execute in the Browser

DropdownBoxes


… and a Web Report

… and its outputThe Web Template

Month and SAP System to be selected


Broadcasting of Web Reports


Summary

The Central Performance History lets you make performance data persistent for local, basic reporting in CEN. CPH data can be extracted from CEN to an SAP Business Intelligence system.BI reporting on CPH data extracted from CEN (as of NW 04)BI reporting on statistics data extracted from satellite systems(as of NW 2004s)BI lets you design your own queries on data obtained from satellite systems through CEN.Based on a query, you can create Web Reports and save them:

as URLs on your desktopas iViews in your SAP NetWeaver Portal


Further Information

Public Web:

SAP Network: www.sdn.sap.com SAP NetWeaver Platform and OperationsMonitoring and TroubleshootingPerformance-Data Reporting in SAP NetWeaver Business Intelligence

SAP Customer Services Network: www.sap.com/services/

Related SAP Education Training Opportunities

http://www.sap.com/education/ADM106 Advanced SAP System MonitoringBW305 Business Information Warehouse (BW) - Reporting & Analysis


No part of this publication may be reproduced or transmitted in any form or for any purpose without the express permission of SAP AG. The information contained herein may be changed without prior notice.Some software products marketed by SAP AG and its distributors contain proprietary software components of other software vendors.Microsoft, Windows, Outlook, and PowerPoint are registered trademarks of Microsoft Corporation. IBM, DB2, DB2 Universal Database, OS/2, Parallel Sysplex, MVS/ESA, AIX, S/390, AS/400, OS/390, OS/400, iSeries, pSeries, xSeries, zSeries, z/OS, AFP, Intelligent Miner, WebSphere, Netfinity, Tivoli, and Informix are trademarks or registered trademarks of IBM Corporation in the United States and/or other countries.Oracle is a registered trademark of Oracle Corporation.UNIX, X/Open, OSF/1, and Motif are registered trademarks of the Open Group.Citrix, ICA, Program Neighborhood, MetaFrame, WinFrame, VideoFrame, and MultiWin are trademarks or registered trademarks of Citrix Systems, Inc.HTML, XML, XHTML and W3C are trademarks or registered trademarks of W3C®, World Wide Web Consortium, Massachusetts Institute of Technology. Java is a registered trademark of Sun Microsystems, Inc.JavaScript is a registered trademark of Sun Microsystems, Inc., used under license for technology invented and implemented by Netscape. MaxDB is a trademark of MySQL AB, Sweden.SAP, R/3, mySAP, mySAP.com, xApps, xApp, SAP NetWeaver and other SAP products and services mentioned herein as well as their respective logos are trademarks or registered trademarks of SAP AG in Germany and in several other countries all over the world. All other product and service names mentioned are the trademarks of their respective companies. Data contained in this document serves informational purposes only. National product specifications may vary.These materials are subject to change without notice. These materials are provided by SAP AG and its affiliated companies ("SAP Group") for informational purposes only, without representation or warranty of any kind, and SAP Group shall not be liable for errors or omissions with respect to the materials. The only warranties for SAP Group products and services are those that are set forth in the express warranty statements accompanying such products and services, if any. Nothing herein should be construed as constituting an additional warranty.

Copyright 2007 SAP AG. All Rights Reserved

Performance and Availability Reporting with CCMS and BI —Overview · 2017. 2. 23. · SAP AG 2007...

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