PeopleSoft Proprietary and Confidential, Copyright 2003 PeopleSoft, Inc. For Internal Use Only, Do...
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Transcript of PeopleSoft Proprietary and Confidential, Copyright 2003 PeopleSoft, Inc. For Internal Use Only, Do...
PeopleSoft Proprietary and Confidential, Copyright 2003 PeopleSoft, Inc. For Internal Use Only, Do not distribute outside of PeopleSoft.
2004: Extending our Lead with New Functionality
• Streamlined Installation
MaintainingApplications
ImplementingImplementingApplications Applications
UsingUsingApplications Applications
• Built-In Support Diagnostics
• Instrumented Performance Tuning
• Automated Updates
• Automated Configuration
• Out-of-the-Box Integration
• Task-Oriented Navigation• Fewer Clicks
• Instant Collaboration
Quality
• Accelerated Upgrades• Interactive Services Repository
Click on underlined text for more details
PeopleSoft Proprietary and Confidential, Copyright 2003 PeopleSoft, Inc. For Internal Use Only, Do not distribute outside of PeopleSoft.
2004: Where We Are - Significant Early Results
25%25% Less time to install
30%30% Less time to configure
20%20% Less time to implement new applications
40%40% Less time for vanilla application upgrades
25%25% Less time for customized application upgrades
30%30% Less time to complete common user tasks
80%80% Fewer steps to apply maintenance updates
34%34% Fewer incoming calls per customer
44%44% Less time to resolve and close support cases
74%74% Improvement in average end-to-end transaction time
Note: Based on internal benchmark data averaged across FMS 8.8, SCM 8.8, HCM 8.9, CRM 8.9
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