People over Process
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@MichaelSahota
People ————— Process
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@MichaelSahota
Agile is about People
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Where Does Agile Come from?
Let’s Look at the Source.
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Credit: h*p://www.krivitsky.com/2011/10/offshore-‐outsourcing-‐and-‐agile.htmlAlex Krivitsky
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Individuals and interactions over processes and tools
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Individuals and interactions over
processes and tools
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Individuals and interactions
processes and tools
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Individuals and interactions
processes and tools
People
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People
Process
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@MichaelSahota
Lean is about People
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“When you go out into the workplace, you should be looking for things that
you can do for your people there. …
You’ve got to be looking for changes you can make for the benefit of the
people who are working there.”
- Taiichi Ohno
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@MichaelSahota
Losing Sight of People = Failure
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“The typical approach used to initiate Agile is
inconsistent with Agile goal of engagement.”
- Michael Sahota
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Agile Tour Toronto 2011 Agile New England 2011
Agile Failure Average: 2.8 out of 5 (250 People)
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Copyright VersionOne 2013
It’s Not Working for People
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Weaponizing Agile: The Whip
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Weaponizing Agile: The Shield
http://agilitrix.com/2014/06/stop-using-agile-as-a-whip-and-shield/
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Agile Mindset
http://www.flickr.com/photos/tza/3214197147
Doing Agile
Being Agile
Agile Practices
VALUE PEOPLE
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Culture is Key
~20%����������� ������������������ Benefit ~3X����������� ������������������ Benefit•Ability����������� ������������������ to����������� ������������������ manage����������� ������������������ changing����������� ������������������ priorities����������� ������������������ •Improved����������� ������������������ Visibility����������� ������������������ •Increased����������� ������������������ Productivity����������� ������������������ •Improved����������� ������������������ Quality����������� ������������������ •Reduced����������� ������������������ Risk
•Customer����������� ������������������ Delight����������� ������������������ •Joy����������� ������������������ at����������� ������������������ work����������� ������������������ •Engagement����������� ������������������ •Innovation,����������� ������������������ Creativity����������� ������������������ •Continuous����������� ������������������ Learning
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Where is Your Focus?
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Stop Agile
Initiatives
http://agilitrix.com/2014/09/stop-agile-initiatives/
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Start Valuing People
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@MichaelSahota
Value People
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People
Process
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People
Process
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People
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We ValuePeople.
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Sounds nice.
But does this work in the real world?
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Semco: 20% annual growth for the last 3 decades. Video: https://www.youtube.com/watch?v=USC1RE8jE50
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“The purpose of work is not to make money.”
- Ricardo Semler
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“The purpose of work is to make the workers, whether working
stiffs or top executives, feel good about life.”
- Ricardo Semler
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Can we measure this?
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TIP: Use 12 Scientifically Proven Questions to Measure Engagement
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Q: At work, do my opinions seem to count?
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Q: Does my supervisor, or someone at work, seem to
care about me as a person?
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How may we experience disengagement?
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Org Debt
FEAR
ALONE
TRUST NO ONE
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How do we value people to get engagement?
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SAFETY
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TRUST
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Authentic Connection
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Vulnerability
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“When we see vulnerability in others we call it courage, but when we see it in ourselves
we call it weakness.”
- Brene Brown
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Brene Brown
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VAST Model
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How do I feel about someone?
How do I feel?
Health CheckLow High
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How do I feel at work?
FEAR
TRUST NO ONE
1 10
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Value All The People
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To fully Value People …
you need to change
Your Organizational
System
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@MichaelSahota
Michael’s Journey
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2001
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2010
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“You can only be kind to others to the extent you can
be kind to yourself.”
- Brene Brown
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GROWTH
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Love Myself
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Meditation
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2014
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“Inviting people to personal transformation is key to the transformation of the whole
organisation.”
- Olaf Lewitz
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@MichaelSahota
Change Success Patterns (By Valuing People)
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Why: A Quality ProductWhy: Collaboration
Why Do We Want Agile?
Workshop: http://agilitrix.com/2014/06/agile-is-not-the-goal-workshop/
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David Hussman
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COMPASSION
Thich Nhat Hanh
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Org Debt
FEAR
ALONE
TRUST NO ONE
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VAST Model
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Voice of the System
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Leaders go First
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Freedom to Choose
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Let Go of Outcome
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Let Go of Agile
http://agilitrix.com/2014/09/letting-go-of-agile-culture/
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Organic Spread of Ideas
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Let’s Travel Together
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@MichaelSahota
Closing
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Do you….
Feel stuck in an Agile Transformation?
Dream of a better place for your people to work?
Want to love what you do?
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The Expert in Agile Culture
to
Help You Grow Your Organization
Call me.
If you want …
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“We thought we were hiring Michael to teach our staff how to 'do agile' but he taught us so much more than that.
We started with an intense but stunningly effective Temenos session for the management team that was crucial to building the trust and connection we
needed to truly function as a team.
He facilitated a series of organizational development workshops that helped us understand and build towards a cultural and organizational context where
agility can thrive and be sustained.
Using a dynamic and highly engaging 'teach by modeling' style throughout, Michael helped us examine our team's values, mission and ambitions, adjust
our structure and move us towards an empowered model of decision-making.
When we finally rolled out Scrum and Kanban training, we were well positioned to support successful adoption.
Michael is a master facilitator who applied expertise, experience, compassion and courage to navigate complex problems with us and put us on the
path to transformation.”
- Soo Kim, Senior Director, Digital Operations, CBC
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More About Michael~20 years IT
13 years Agile
STRATEGIC PLAY®
!!
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Contact Michael
Michael Sahota Phone: 416.999.3297 Email: [email protected] Sign up for my newsle*er at: h*p://agilitrix.com