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Leadership and People Management Workforce Skills Qualifications (LPM WSQ)

WSQ Professional Diploma in Leadership and People Management

Upon achieving this qualification, individuals will acquire a sound understanding of theoretical concepts in leadership, people management and managerial approaches, and will develop a substantial degree of individual accountability and autonomy for self and others within defined boundaries.

To achieve this, you need to complete 8 competency modules comprising of 6 Core and 2 Elective modules.

Core Modules:

Individuals can now develop their leadership competencies and combine it with two electives from any WSQ frameworks to achieve the following qualifications below:

Cultivate Workplace Relationships

Enable People

Lead Team

Manage Change

Manage Self

Management Achievement of Results

Elective Modules: 2 elective units can be taken from Level 3, 4 or 5 within any WSQ frameworks.

WSQ Specialist Diploma in Leadership and People Management

Upon achieving this qualification, individuals will acquire a strategic and critical understanding of current developments in leadership, people management, and managerial approaches and be able to engage in substantial organisational and resource management, with full accountability and significant autonomy for their own and others’ processes and outputs within broadly defined boundaries.

To achieve this, you need to complete 8 competency modules comprising of 6 Core and 2 Elective modules.

Core Modules:

Develop Personal Effectiveness

Engage People

Facilitate Achievement of Results

Facilitate Change

Foster Business Relationship

Lead Managers

Elective Modules: 2 electives can be taken from level 6, 5 and 4 within any WSQ frameworks.

> Business Management and Financial Management (BMFM)> Executive Development and Growth for Excellence (EDGE)> International Computer Driving License (ICDL)> Leadership and People Management (LPM)> Service Excellence (SV)> Workplace Literacy and Numeracy (WPLN)> Workplace Skills (WPS)

SkillsFuture Training Directory 2017

Kaplan Professional

Registered with Committee for Private Education (CPE), part of SkillsFuture Singapore (SSG). UEN 199701260K: Validity 20/5/2014 to 19/5/2018

Private Education Institution

Categories Course TitlesWSQ Level

Training Hours Days

Full Course Fees

(inclusive of GST)

Total Nett Course Fees

after SSG Grants1

Total Nett Course

Fees after SkillFutureMid-Career Subsidy2

Total Nett Course

Fees after Workfare Training Support

(WTS)3Tick

Boxes

Eligible for

NTUC UTAP*

Leadership and People Management(LPM)

Manage Self 4 16 2 $674.10 $434.10 $107.10 $75.60 –

Develop Personal Effectiveness 5 16 2 $802.50 $562.50 $127.50 $90.00 –

Engage People 5 16 2 $802.50 $562.50 $127.50 $90.00 –

Facilitate Achievement of Results 5 16 2 $802.50 $562.50 $127.50 $90.00 –

Facilitate Change 5 16 2 $802.50 $562.50 $127.50 $90.00 –

Foster Business Relationship 5 16 2 $802.50 $562.50 $127.50 $90.00 –

Lead Managers 5 16 2 $802.50 $562.50 $127.50 $90.00 –

ServiceExcellence(SV)

Certified Service Professional (Version 2 Track 1) 1 28 3 $535.00 $135.00 $85.00 $60.00 –

Certified Service Professional (Version 2 Track 2) 1 32 4 $620.60 $156.60 $98.60 $69.60 –

Demonstrate the Service Vision 1 8 1 $267.50 $131.50 $67.50 $30.00 Yes

Engage in Service Innovation Initiatives 1 16 2 $406.60 $134.60 $64.60 $45.60 –

Implement Operations for Service Excellence 1 12 1.5 $342.40 $138.40 $54.40 $38.40 –

Project a Positive and Professional Image 1 8 1 $267.50 $131.50 $67.50 $30.00 –

Provide Go the Extra Mile Service 1 16 2 $406.60 $134.60 $64.60 $45.60 –

Respond to Service Challenges 1 16 2 $342.40 $138.40 $54.40 $38.40 –

Work in a Diverse Service Environment 1 12 1.5 $342.40 $138.40 $54.40 $38.40 –

WSQ Certificate in Service Excellence 1 88 – $2,321.90 $825.90 $368.90 $260.40 –

Coach for Service Performance 3 12 1.5 $374.50 $170.50 $74.50 $42.00 –

Establish Relationships for Customer Confidence 3 12 1.5 $374.50 $170.50 $74.50 $42.00 –

Manage a Diverse Service Environment 3 12 1.5 $374.50 $170.50 $74.50 $42.00 –

Manage Operations for Service Excellence 3 16 2 $428.00 $156.00 $68.00 $48.00 –

Manage Service Performance 3 16 2 $406.60 $134.60 $64.60 $45.60 –

Role Model the Service Vision 3 12 1.5 $374.50 $170.50 $74.50 $42.00 –

Analyse Service Quality and Customer Satisfaction 4 16 2 $620.60 $380.60 $98.60 $69.60 –

Develop New Products / Services 4 12 1.5 $556.40 $376.40 $88.40 $62.40 –

Develop Service Operations 4 16 2 $620.60 $380.60 $98.60 $69.60 –

Develop Service Recovery Framework 4 12 1.5 $556.40 $376.40 $88.40 $62.40 –

Foster Service Innovation 4 12 1.5 $556.40 $376.40 $88.40 $62.40 –

Lead with Service Vision 4 12 1.5 $556.40 $376.40 $88.40 $62.40 –

Manage Partnerships for Service Excellence 4 12 1.5 $556.40 $376.40 $88.40 $62.40 –

Optimise Workforce for Service Excellence 4 16 2 $620.60 $380.60 $98.60 $69.60 –

Workplace Literacy and Numeracy(WPLN)

Workplace Literacy (Comprehensive) – Beginner* – 90 – $1,551.50 $391.50 $246.50 $174.00 Yes

Workplace Literacy (Comprehensive) – Intermediate* – 90 – $1,551.50 $391.50 $246.50 $174.00 Yes

Workplace Literacy (Comprehensive) – Advanced – 90 – $1,551.50 $391.50 $246.50 $174.00 –

Workplace Literacy (Conversational) – Beginner* – 45 – $834.60 $210.60 $132.60 $93.60 Yes

Workplace Literacy (Conversational) – Intermediate* – 45 – $834.60 $210.60 $132.60 $93.60 Yes

Workplace Literacy (Conversational) – Advanced – 45 – $834.60 $210.60 $132.60 $93.60 –

Workplace Literacy (Writing) – Beginner* – 45 – $749.00 $189.00 $119.00 $84.00 Yes

Workplace Literacy (Writing) – Intermediate* – 45 – $749.00 $189.00 $119.00 $84.00 Yes

Workplace Literacy (Writing) – Advanced – 45 – $749.00 $189.00 $119.00 $84.00 –

Workplace Numeracy – Beginner* – 15 – $267.50 $67.50 $42.50 $30.00 Yes

Workplace Numeracy – Intermediate* – 30 – $535.00 $135.00 $85.00 $60.00 Yes

Workplace Numeracy – Advanced – 30 – $535.00 $135.00 $85.00 $60.00 –

Workplace Skills(WPS)

Adapt to Change 1 16 2 $267.50 $67.50 $42.50 $30.00 Yes

Apply 5S Techniques 1 17.75 2 $267.50 $67.50 $42.50 $30.00 Yes

Apply Emotional Competence to Manage Self at the Workplace 1 16 2 $267.50 $67.50 $42.50 $30.00 Yes

Apply Emotional Competence to Manage Self at the Workplace (Blended) 1 16 2 $374.50 $102.50 $59.50 $42.00 –

Apply Quality Systems 1 17.5 2 $267.50 $67.50 $42.50 $30.00 –

Communicate & Relate Effectively at the Workplace 1 16 2 $267.50 $67.50 $42.50 $30.00 Yes

Communicate & Relate Effectively at the Workplace (Blended) 1 16 2 $374.50 $102.50 $59.50 $42.00 –

Comply with Workplace Safety and Health Policies and Procedures 1 8 1 $160.50 $40.50 $25.50 $18.00 –

Demonstrate Initiative and Enterprising Behaviors 1 16 2 $267.50 $67.50 $42.50 $30.00 –

Develop Personal Effectiveness at Operations Level 1 16 2 $267.50 $67.50 $42.50 $30.00 –

Maintain Personal Presentation and Employability at Operations Level 1 16 2 $267.50 $67.50 $42.50 $30.00 –

Maintain Personal Presentation and Employability at Operations Level (Blended)

1 16 2 $374.50 $102.50 $59.50 $42.00 –

Perform Basic Productivity Practices 1 16 2 $267.50 $67.50 $42.50 $30.00 Yes

Solve Problems and Make Decisions at Operations Level 1 16 2 $267.50 $67.50 $42.50 $30.00 –

Work In A Team 1 16 2 $267.50 $67.50 $42.50 $30.00 Yes

Apply Emotional Competence to Manage Self and Team at the Workplace 3 16 2 $267.50 $67.50 $42.50 $30.00 –

Develop Personal Effectiveness at Supervisory Level 3 16 2 $267.50 $67.50 $42.50 $30.00 Yes

Facilitate Effective Communication & Engagement at the Workplace 3 16 2 $267.50 $67.50 $42.50 $30.00 Yes

Facilitate Effective Work Teams 3 16 2 $267.50 $67.50 $42.50 $30.00 –

Foster Initiative and Enterprise in Teams 3 18 2 $267.50 $67.50 $42.50 $30.00 –

Foster Team Adaptability 3 16 2 $267.50 $67.50 $42.50 $30.00 Yes

Maintain Personal Image and Employability at Supervisory Level 3 16 2 $267.50 $67.50 $42.50 $30.00 –

Maintain Workplace Safety and Health Policies and Procedures 3 16 2 $267.50 $67.50 $42.50 $30.00 –

Solve Problems & Make Decisions at Supervisory Level 3 16 2 $267.50 $67.50 $42.50 $30.00 Yes

Supervise Quality Procedures 3 16 2 $267.50 $67.50 $42.50 $30.00 –

Supervise Work Improvement Processes 3 16 2 $267.50 $67.50 $42.50 $30.00 –

>> SkillsFuture Training Directory 2017

Categories Course TitlesWSQ Level

Training Hours Days

Full Course Fees

(inclusive of GST)

Total Nett Course Fees

after SSG Grants1

Total Nett Course

Fees after SkillFutureMid-Career Subsidy2

Total Nett Course

Fees after Workfare Training Support

(WTS)3Tick

Boxes

Eligible for

NTUC UTAP*

Business Management and Financial Management(BMFM)

Analyse Financial Statements 3 40 5 $1,417.75 $817.75 $225.25 $159.00 –

Apply Basic Negotiation Skills and Techniques 3 8 1 $235.40 $125.40 $37.40 $26.40 –

Apply Project Scope Management Techniques 3 16 2 $481.50 $256.50 $76.50 $54.00 –

Collate and Present Workplace Information from a Knowledge Management System

3 9 1 $283.55 $151.05 $45.05 $31.80 –

Display Critical Thinking and Analytical Skills 3 16 2 $481.50 $256.50 $76.50 $54.00 –

Fundamentals of the Personal Data Protection Act 3 15 2 $567.10 $342.10 $90.10 $63.60 –

Prepare Budget for the Business Unit 3 24 3 $850.65 $490.65 $135.15 $95.40 –

Prepare Cash Flow Report for the Business Unit 3 8 1 $283.55 $163.55 $45.05 $31.80 –

Prepare Consolidated Financial Reports 3 18 2 $567.10 $302.10 $90.10 $63.60 –

Present Information 3 16 2 $481.50 $256.50 $76.50 $54.00 –

Secure Prospect Commitment 3 16 2 $481.50 $256.50 $76.50 $54.00 –

Articulate and Discuss Ideas 4 8 1 $278.20 $158.20 $44.20 $31.20 –

Identify and Establish Internal and External Stakeholder Relationships 4 8 1 $283.55 $163.55 $45.05 $31.80 –

Interpret Market Trends and Development 4 16 2 $535.00 $295.00 $85.00 $60.00 –

Manage Budgeting and Forecasting Processes for the Business Unit 4 24 3 $963.00 $603.00 $153.00 $108.00 –

Manage Credit and Treasury Operations 4 40 5 $1,605.00 $1,005.00 $255.00 $180.00 –

Manage Meetings 4 8 1 $278.20 $158.20 $44.20 $31.20 –

Manage Programmes and Activities to Enhance Stakeholder Relationships 4 16 2 $535.00 $295.00 $85.00 $60.00 –

Manage Project Team 4 16 2 $535.00 $295.00 $85.00 $60.00 –

Manage Resource Planning 4 8 1 $321.00 $201.00 $51.00 $36.00 –

Monitor Cash Flow Reports 4 8 1 $321.00 $201.00 $51.00 $36.00 –

Develop and Establish Financial Budget and Plans 5 18 2 $749.00 $479.00 $119.00 $84.00 –

Endorse Financial and Treasury Management Policies, Systems, Budgets and Plans

6 18 2 $963.00 $693.00 $153.00 $108.00 –

Executive Development and Growth for Excellence(EDGE)

Apply Emotional Competence to Manage Self and Others in a Business Context

4 16 2 $374.50 $199.50 $59.50 $42.00 –

Contribute towards a Learning Organisation 4 16 2 $374.50 $199.50 $59.50 $42.00 –

Develop a Work Team 4 16 2 $374.50 $199.50 $59.50 $42.00 –

Develop Personal Effectiveness at Managerial Level 4 16 2 $374.50 $199.50 $59.50 $42.00 –

Implement Business Process Reengineering 4 32 4 $695.50 $370.50 $110.50 $78.00 –

Implement Lean Six-Sigma 4 32 4 $695.50 $370.50 $110.50 $78.00 –

Lead a Virtual Team 4 16 2 $374.50 $199.50 $59.50 $42.00 –

Lead Workplace Communication and Engagement 4 16 2 $374.50 $199.50 $59.50 $42.00 –

Manage Process Improvement 4 24 3 $535.00 $285.00 $85.00 $60.00 –

Manage Quality System and Processes 4 40 5 $856.00 $456.00 $136.00 $96.00 –

Manage Workplace Challenges with Resilience 4 16 2 $374.50 $199.50 $59.50 $42.00 –

Manage Workplace Safety and Health System 4 16 2 $374.50 $199.50 $59.50 $42.00 –

Solve Problems and Make Decisions at Managerial Level 4 16 2 $374.50 $199.50 $59.50 $42.00 –

Support Establishment Framework for Initiative and Enterprise 4 16 2 $374.50 $199.50 $59.50 $42.00 –

Apply Systems Thinking in Problem Solving and Decision Making 5 16 2 $374.50 $199.50 $59.50 $42.00 –

Contribute to the Design and Development of a Productivity Framework 5 16 2 $374.50 $199.50 $59.50 $42.00 –

Develop Professional Image and Competence to Achieve Personal Career Goals 5 16 2 $374.50 $199.50 $59.50 $42.00 –

Facilitate the Implementation of a Productivity Framework 5 16 2 $374.50 $199.50 $59.50 $42.00 –

Manage Cross Functional and Culturally Diverse Teams 5 16 2 $374.50 $199.50 $59.50 $42.00 –

International Computer Driving Licence(ICDL)

Create Impactful Documents with Word Processing Skills 1 24 3 $428.00 $108.00 $68.00 $48.00 –

Demonstrate Secure Use of IT 1 16 2 $267.50 $67.50 $42.50 $30.00 –

Digital Citizen Computer Fundamentals 1 16 2 $267.50 $67.50 $42.50 $30.00 –

Excel with Basic Spreadsheet Functions 1 24 3 $428.00 $108.00 $68.00 $48.00 –

Perform Database Functions 1 24 3 $428.00 $108.00 $68.00 $48.00 Yes

Perform Essential Online Functions 1 16 2 $267.50 $67.50 $42.50 $30.00 –

Power up Your Presentation with PowerPoint 1 24 3 $428.00 $108.00 $68.00 $48.00 –

Use Basic Functions and Applications of a Computer 1 16 2 $267.50 $67.50 $42.50 $30.00 –

Use Essential Features of a Computer 1 16 2 $267.50 $67.50 $42.50 $30.00 –

Use Primary Functions and Applications of a Tablet 1 16 2 $267.50 $67.50 $42.50 $30.00 –

Perform Advance Database Functions 3 24 3 $428.00 $108.00 $68.00 $48.00 –

Perform Advanced Presentation Functions 3 24 3 $428.00 $108.00 $68.00 $48.00 –

Perform Advanced Spreadsheet Functions 3 24 3 $428.00 $108.00 $68.00 $48.00 –

Perform Advanced Words Processing Functions 3 24 3 $428.00 $108.00 $68.00 $48.00 –

Perform Online Collaboration 3 24 3 $428.00 $108.00 $68.00 $48.00 –

Leadership and People Management(LPM)

Build Team Relationships 3 16 2 $588.50 $348.50 $93.50 $66.00 –

Develop Self 3 16 2 $588.50 $348.50 $93.50 $66.00 –

Encourage People 3 16 2 $588.50 $348.50 $93.50 $66.00 –

Implement Change 3 16 2 $588.50 $348.50 $93.50 $66.00 –

Support Achievement of Results 3 18 2 $588.50 $318.50 $93.50 $66.00 –

Support Team 3 16 2 $588.50 $348.50 $93.50 $66.00 –

Cultivate Workplace Relationships 4 16 2 $674.10 $434.10 $107.10 $75.60 –

Enable People 4 16 2 $674.10 $434.10 $107.10 $75.60 –

Lead Team 4 16 2 $674.10 $434.10 $107.10 $75.60 –

Manage Achievement of Results 4 16 2 $674.10 $434.10 $107.10 $75.60 –

Manage Change 4 16 2 $674.10 $434.10 $107.10 $75.60 –

UTAP (Union Training Assistance Programme)NTUC members enjoy 50% (unfunded) course fee support for up to $250 each year when they enrol for courses supported under UTAP (Union Training Assistance Programme). Terms and conditions apply. For more information, call NTUC Membership hotline at 6213 8008 or visit http://skillsupgrade.ntuc.org.sg

>> You are served by:

Total Nett Course Fees

After Deducting SkillsFuture Credit

Additional Fees (e.g. ICDL membership)

Total Payable Fee

Terms and Conditions:

All fees indicated in this brochure include GST.1 Total Nett Course Fees after SSG grants are only applicable for individual Singaporeans and PRs aged 21 years old and above.2 Total Nett Course Fees after SkillsFuture Mid-Career Subsidy are only applicable for Singaporeans aged 40 years old and above.3 Total Nett Course Fees after Workfare Training Support (WTS) are only applicable for Singaporeans aged 35 years old and above and earn not more than S$2,000 per month and persons with disabilities (PWDs) aged 13 years and above.Trainees signing up for ICDL courses are required to pay for additional ICDL membership and assessment fees. ICDL membership and assessment fees are not eligible for SSG funding schemes.* NTUC Union Training Assistance Programme (UTAP) training support grants are only claimable after SkillsFuture Funding and Credits. Terms and Conditions of NTUC UTAP apply.

Terms and conditions apply. Kaplan Learning Institute (KLI) reserves all rights to make changes or improvements to any of the products described in this document without prior notice. Information is accurate as of April 2017.

Singaporeans and Permanent Residents (PR) aged 21 and above will enjoy standard training grants from SkillsFuture Singapore (SSG) when they sign up for SSG-supported courses. Singaporeans 40 years old and above will be able to enjoy up to 90% of course fees funding with SkillsFuture Mid-Career Enhanced Subsidy when they enrol for these courses.

Singaporeansand PRs

aged 21 years old and above

Who can qualify?Singaporeans

aged 40 years old and above

Singaporeans aged 35 years old

and above who earn less than

$2,000 per month

Persons with disabilities

(PWDs) aged 13 years

and above

Only Singaporeans

aged 25 years old and above

Eligible forSkillsFuture Funding?

Eligible forSkillsFuture Credit?

All Singaporeans aged 25 years old and above will receive an opening credit of $500. You can use your credit to offset skills related course fees by accessing www.skillsfuture.sg/credit once you have received your account activation letter.

>> SkillsFuture Funding and CreditSkillsFuture is a national movement to enable all Singaporeans and permanent residents to develop to their fullest potential throughout life. Discover how you can deepen your skills and offset course fees with SkillsFuture Funding and Credit support today!

How do they help you?

What is SkillsFuture Credit?

What is SkillsFuture Funding Support?

StandardTrainingGrants

Mid-careerEnhancedSubsidy

Workfare Training Support

(WTS)

Categories Course TitlesWSQ Level

Training Hours Days

Full Course Fees

(inclusive of GST)

Total Nett Course Fees

after SSG Grants1

Total Nett Course

Fees after SkillFutureMid-Career Subsidy2

Total Nett Course

Fees after Workfare Training Support

(WTS)3Tick

Boxes

Eligible for

NTUC UTAP*

Leadership and People Management(LPM)

Manage Self 4 16 2 $674.10 $434.10 $107.10 $75.60 –

Develop Personal Effectiveness 5 16 2 $802.50 $562.50 $127.50 $90.00 –

Engage People 5 16 2 $802.50 $562.50 $127.50 $90.00 –

Facilitate Achievement of Results 5 16 2 $802.50 $562.50 $127.50 $90.00 –

Facilitate Change 5 16 2 $802.50 $562.50 $127.50 $90.00 –

Foster Business Relationship 5 16 2 $802.50 $562.50 $127.50 $90.00 –

Lead Managers 5 16 2 $802.50 $562.50 $127.50 $90.00 –

ServiceExcellence(SV)

Certified Service Professional (Version 2 Track 1) 1 28 3 $535.00 $135.00 $85.00 $60.00 –

Certified Service Professional (Version 2 Track 2) 1 32 4 $620.60 $156.60 $98.60 $69.60 –

Demonstrate the Service Vision 1 8 1 $267.50 $131.50 $67.50 $30.00 Yes

Engage in Service Innovation Initiatives 1 16 2 $406.60 $134.60 $64.60 $45.60 –

Implement Operations for Service Excellence 1 12 1.5 $342.40 $138.40 $54.40 $38.40 –

Project a Positive and Professional Image 1 8 1 $267.50 $131.50 $67.50 $30.00 –

Provide Go the Extra Mile Service 1 16 2 $406.60 $134.60 $64.60 $45.60 –

Respond to Service Challenges 1 16 2 $342.40 $138.40 $54.40 $38.40 –

Work in a Diverse Service Environment 1 12 1.5 $342.40 $138.40 $54.40 $38.40 –

WSQ Certificate in Service Excellence 1 88 – $2,321.90 $825.90 $368.90 $260.40 –

Coach for Service Performance 3 12 1.5 $374.50 $170.50 $74.50 $42.00 –

Establish Relationships for Customer Confidence 3 12 1.5 $374.50 $170.50 $74.50 $42.00 –

Manage a Diverse Service Environment 3 12 1.5 $374.50 $170.50 $74.50 $42.00 –

Manage Operations for Service Excellence 3 16 2 $428.00 $156.00 $68.00 $48.00 –

Manage Service Performance 3 16 2 $406.60 $134.60 $64.60 $45.60 –

Role Model the Service Vision 3 12 1.5 $374.50 $170.50 $74.50 $42.00 –

Analyse Service Quality and Customer Satisfaction 4 16 2 $620.60 $380.60 $98.60 $69.60 –

Develop New Products / Services 4 12 1.5 $556.40 $376.40 $88.40 $62.40 –

Develop Service Operations 4 16 2 $620.60 $380.60 $98.60 $69.60 –

Develop Service Recovery Framework 4 12 1.5 $556.40 $376.40 $88.40 $62.40 –

Foster Service Innovation 4 12 1.5 $556.40 $376.40 $88.40 $62.40 –

Lead with Service Vision 4 12 1.5 $556.40 $376.40 $88.40 $62.40 –

Manage Partnerships for Service Excellence 4 12 1.5 $556.40 $376.40 $88.40 $62.40 –

Optimise Workforce for Service Excellence 4 16 2 $620.60 $380.60 $98.60 $69.60 –

Workplace Literacy and Numeracy(WPLN)

Workplace Literacy (Comprehensive) – Beginner* – 90 – $1,551.50 $391.50 $246.50 $174.00 Yes

Workplace Literacy (Comprehensive) – Intermediate* – 90 – $1,551.50 $391.50 $246.50 $174.00 Yes

Workplace Literacy (Comprehensive) – Advanced – 90 – $1,551.50 $391.50 $246.50 $174.00 –

Workplace Literacy (Conversational) – Beginner* – 45 – $834.60 $210.60 $132.60 $93.60 Yes

Workplace Literacy (Conversational) – Intermediate* – 45 – $834.60 $210.60 $132.60 $93.60 Yes

Workplace Literacy (Conversational) – Advanced – 45 – $834.60 $210.60 $132.60 $93.60 –

Workplace Literacy (Writing) – Beginner* – 45 – $749.00 $189.00 $119.00 $84.00 Yes

Workplace Literacy (Writing) – Intermediate* – 45 – $749.00 $189.00 $119.00 $84.00 Yes

Workplace Literacy (Writing) – Advanced – 45 – $749.00 $189.00 $119.00 $84.00 –

Workplace Numeracy – Beginner* – 15 – $267.50 $67.50 $42.50 $30.00 Yes

Workplace Numeracy – Intermediate* – 30 – $535.00 $135.00 $85.00 $60.00 Yes

Workplace Numeracy – Advanced – 30 – $535.00 $135.00 $85.00 $60.00 –

Workplace Skills(WPS)

Adapt to Change 1 16 2 $267.50 $67.50 $42.50 $30.00 Yes

Apply 5S Techniques 1 17.75 2 $267.50 $67.50 $42.50 $30.00 Yes

Apply Emotional Competence to Manage Self at the Workplace 1 16 2 $267.50 $67.50 $42.50 $30.00 Yes

Apply Emotional Competence to Manage Self at the Workplace (Blended) 1 16 2 $374.50 $102.50 $59.50 $42.00 –

Apply Quality Systems 1 17.5 2 $267.50 $67.50 $42.50 $30.00 –

Communicate & Relate Effectively at the Workplace 1 16 2 $267.50 $67.50 $42.50 $30.00 Yes

Communicate & Relate Effectively at the Workplace (Blended) 1 16 2 $374.50 $102.50 $59.50 $42.00 –

Comply with Workplace Safety and Health Policies and Procedures 1 8 1 $160.50 $40.50 $25.50 $18.00 –

Demonstrate Initiative and Enterprising Behaviors 1 16 2 $267.50 $67.50 $42.50 $30.00 –

Develop Personal Effectiveness at Operations Level 1 16 2 $267.50 $67.50 $42.50 $30.00 –

Maintain Personal Presentation and Employability at Operations Level 1 16 2 $267.50 $67.50 $42.50 $30.00 –

Maintain Personal Presentation and Employability at Operations Level (Blended)

1 16 2 $374.50 $102.50 $59.50 $42.00 –

Perform Basic Productivity Practices 1 16 2 $267.50 $67.50 $42.50 $30.00 Yes

Solve Problems and Make Decisions at Operations Level 1 16 2 $267.50 $67.50 $42.50 $30.00 –

Work In A Team 1 16 2 $267.50 $67.50 $42.50 $30.00 Yes

Apply Emotional Competence to Manage Self and Team at the Workplace 3 16 2 $267.50 $67.50 $42.50 $30.00 –

Develop Personal Effectiveness at Supervisory Level 3 16 2 $267.50 $67.50 $42.50 $30.00 Yes

Facilitate Effective Communication & Engagement at the Workplace 3 16 2 $267.50 $67.50 $42.50 $30.00 Yes

Facilitate Effective Work Teams 3 16 2 $267.50 $67.50 $42.50 $30.00 –

Foster Initiative and Enterprise in Teams 3 18 2 $267.50 $67.50 $42.50 $30.00 –

Foster Team Adaptability 3 16 2 $267.50 $67.50 $42.50 $30.00 Yes

Maintain Personal Image and Employability at Supervisory Level 3 16 2 $267.50 $67.50 $42.50 $30.00 –

Maintain Workplace Safety and Health Policies and Procedures 3 16 2 $267.50 $67.50 $42.50 $30.00 –

Solve Problems & Make Decisions at Supervisory Level 3 16 2 $267.50 $67.50 $42.50 $30.00 Yes

Supervise Quality Procedures 3 16 2 $267.50 $67.50 $42.50 $30.00 –

Supervise Work Improvement Processes 3 16 2 $267.50 $67.50 $42.50 $30.00 –

>> SkillsFuture Training Directory 2017

Categories Course TitlesWSQ Level

Training Hours Days

Full Course Fees

(inclusive of GST)

Total Nett Course Fees

after SSG Grants1

Total Nett Course

Fees after SkillFutureMid-Career Subsidy2

Total Nett Course

Fees after Workfare Training Support

(WTS)3Tick

Boxes

Eligible for

NTUC UTAP*

Business Management and Financial Management(BMFM)

Analyse Financial Statements 3 40 5 $1,417.75 $817.75 $225.25 $159.00 –

Apply Basic Negotiation Skills and Techniques 3 8 1 $235.40 $125.40 $37.40 $26.40 –

Apply Project Scope Management Techniques 3 16 2 $481.50 $256.50 $76.50 $54.00 –

Collate and Present Workplace Information from a Knowledge Management System

3 9 1 $283.55 $151.05 $45.05 $31.80 –

Display Critical Thinking and Analytical Skills 3 16 2 $481.50 $256.50 $76.50 $54.00 –

Fundamentals of the Personal Data Protection Act 3 15 2 $567.10 $342.10 $90.10 $63.60 –

Prepare Budget for the Business Unit 3 24 3 $850.65 $490.65 $135.15 $95.40 –

Prepare Cash Flow Report for the Business Unit 3 8 1 $283.55 $163.55 $45.05 $31.80 –

Prepare Consolidated Financial Reports 3 18 2 $567.10 $302.10 $90.10 $63.60 –

Present Information 3 16 2 $481.50 $256.50 $76.50 $54.00 –

Secure Prospect Commitment 3 16 2 $481.50 $256.50 $76.50 $54.00 –

Articulate and Discuss Ideas 4 8 1 $278.20 $158.20 $44.20 $31.20 –

Identify and Establish Internal and External Stakeholder Relationships 4 8 1 $283.55 $163.55 $45.05 $31.80 –

Interpret Market Trends and Development 4 16 2 $535.00 $295.00 $85.00 $60.00 –

Manage Budgeting and Forecasting Processes for the Business Unit 4 24 3 $963.00 $603.00 $153.00 $108.00 –

Manage Credit and Treasury Operations 4 40 5 $1,605.00 $1,005.00 $255.00 $180.00 –

Manage Meetings 4 8 1 $278.20 $158.20 $44.20 $31.20 –

Manage Programmes and Activities to Enhance Stakeholder Relationships 4 16 2 $535.00 $295.00 $85.00 $60.00 –

Manage Project Team 4 16 2 $535.00 $295.00 $85.00 $60.00 –

Manage Resource Planning 4 8 1 $321.00 $201.00 $51.00 $36.00 –

Monitor Cash Flow Reports 4 8 1 $321.00 $201.00 $51.00 $36.00 –

Develop and Establish Financial Budget and Plans 5 18 2 $749.00 $479.00 $119.00 $84.00 –

Endorse Financial and Treasury Management Policies, Systems, Budgets and Plans

6 18 2 $963.00 $693.00 $153.00 $108.00 –

Executive Development and Growth for Excellence(EDGE)

Apply Emotional Competence to Manage Self and Others in a Business Context

4 16 2 $374.50 $199.50 $59.50 $42.00 –

Contribute towards a Learning Organisation 4 16 2 $374.50 $199.50 $59.50 $42.00 –

Develop a Work Team 4 16 2 $374.50 $199.50 $59.50 $42.00 –

Develop Personal Effectiveness at Managerial Level 4 16 2 $374.50 $199.50 $59.50 $42.00 –

Implement Business Process Reengineering 4 32 4 $695.50 $370.50 $110.50 $78.00 –

Implement Lean Six-Sigma 4 32 4 $695.50 $370.50 $110.50 $78.00 –

Lead a Virtual Team 4 16 2 $374.50 $199.50 $59.50 $42.00 –

Lead Workplace Communication and Engagement 4 16 2 $374.50 $199.50 $59.50 $42.00 –

Manage Process Improvement 4 24 3 $535.00 $285.00 $85.00 $60.00 –

Manage Quality System and Processes 4 40 5 $856.00 $456.00 $136.00 $96.00 –

Manage Workplace Challenges with Resilience 4 16 2 $374.50 $199.50 $59.50 $42.00 –

Manage Workplace Safety and Health System 4 16 2 $374.50 $199.50 $59.50 $42.00 –

Solve Problems and Make Decisions at Managerial Level 4 16 2 $374.50 $199.50 $59.50 $42.00 –

Support Establishment Framework for Initiative and Enterprise 4 16 2 $374.50 $199.50 $59.50 $42.00 –

Apply Systems Thinking in Problem Solving and Decision Making 5 16 2 $374.50 $199.50 $59.50 $42.00 –

Contribute to the Design and Development of a Productivity Framework 5 16 2 $374.50 $199.50 $59.50 $42.00 –

Develop Professional Image and Competence to Achieve Personal Career Goals 5 16 2 $374.50 $199.50 $59.50 $42.00 –

Facilitate the Implementation of a Productivity Framework 5 16 2 $374.50 $199.50 $59.50 $42.00 –

Manage Cross Functional and Culturally Diverse Teams 5 16 2 $374.50 $199.50 $59.50 $42.00 –

International Computer Driving Licence(ICDL)

Create Impactful Documents with Word Processing Skills 1 24 3 $428.00 $108.00 $68.00 $48.00 –

Demonstrate Secure Use of IT 1 16 2 $267.50 $67.50 $42.50 $30.00 –

Digital Citizen Computer Fundamentals 1 16 2 $267.50 $67.50 $42.50 $30.00 –

Excel with Basic Spreadsheet Functions 1 24 3 $428.00 $108.00 $68.00 $48.00 –

Perform Database Functions 1 24 3 $428.00 $108.00 $68.00 $48.00 Yes

Perform Essential Online Functions 1 16 2 $267.50 $67.50 $42.50 $30.00 –

Power up Your Presentation with PowerPoint 1 24 3 $428.00 $108.00 $68.00 $48.00 –

Use Basic Functions and Applications of a Computer 1 16 2 $267.50 $67.50 $42.50 $30.00 –

Use Essential Features of a Computer 1 16 2 $267.50 $67.50 $42.50 $30.00 –

Use Primary Functions and Applications of a Tablet 1 16 2 $267.50 $67.50 $42.50 $30.00 –

Perform Advance Database Functions 3 24 3 $428.00 $108.00 $68.00 $48.00 –

Perform Advanced Presentation Functions 3 24 3 $428.00 $108.00 $68.00 $48.00 –

Perform Advanced Spreadsheet Functions 3 24 3 $428.00 $108.00 $68.00 $48.00 –

Perform Advanced Words Processing Functions 3 24 3 $428.00 $108.00 $68.00 $48.00 –

Perform Online Collaboration 3 24 3 $428.00 $108.00 $68.00 $48.00 –

Leadership and People Management(LPM)

Build Team Relationships 3 16 2 $588.50 $348.50 $93.50 $66.00 –

Develop Self 3 16 2 $588.50 $348.50 $93.50 $66.00 –

Encourage People 3 16 2 $588.50 $348.50 $93.50 $66.00 –

Implement Change 3 16 2 $588.50 $348.50 $93.50 $66.00 –

Support Achievement of Results 3 18 2 $588.50 $318.50 $93.50 $66.00 –

Support Team 3 16 2 $588.50 $348.50 $93.50 $66.00 –

Cultivate Workplace Relationships 4 16 2 $674.10 $434.10 $107.10 $75.60 –

Enable People 4 16 2 $674.10 $434.10 $107.10 $75.60 –

Lead Team 4 16 2 $674.10 $434.10 $107.10 $75.60 –

Manage Achievement of Results 4 16 2 $674.10 $434.10 $107.10 $75.60 –

Manage Change 4 16 2 $674.10 $434.10 $107.10 $75.60 –

UTAP (Union Training Assistance Programme)NTUC members enjoy 50% (unfunded) course fee support for up to $250 each year when they enrol for courses supported under UTAP (Union Training Assistance Programme). Terms and conditions apply. For more information, call NTUC Membership hotline at 6213 8008 or visit http://skillsupgrade.ntuc.org.sg

>> You are served by:

Total Nett Course Fees

After Deducting SkillsFuture Credit

Additional Fees (e.g. ICDL membership)

Total Payable Fee

Terms and Conditions:

All fees indicated in this brochure include GST.1 Total Nett Course Fees after SSG grants are only applicable for individual Singaporeans and PRs aged 21 years old and above.2 Total Nett Course Fees after SkillsFuture Mid-Career Subsidy are only applicable for Singaporeans aged 40 years old and above.3 Total Nett Course Fees after Workfare Training Support (WTS) are only applicable for Singaporeans aged 35 years old and above and earn not more than S$2,000 per month and persons with disabilities (PWDs) aged 13 years and above.Trainees signing up for ICDL courses are required to pay for additional ICDL membership and assessment fees. ICDL membership and assessment fees are not eligible for SSG funding schemes.* NTUC Union Training Assistance Programme (UTAP) training support grants are only claimable after SkillsFuture Funding and Credits. Terms and Conditions of NTUC UTAP apply.

Terms and conditions apply. Kaplan Learning Institute (KLI) reserves all rights to make changes or improvements to any of the products described in this document without prior notice. Information is accurate as of April 2017.

Singaporeans and Permanent Residents (PR) aged 21 and above will enjoy standard training grants from SkillsFuture Singapore (SSG) when they sign up for SSG-supported courses. Singaporeans 40 years old and above will be able to enjoy up to 90% of course fees funding with SkillsFuture Mid-Career Enhanced Subsidy when they enrol for these courses.

Singaporeansand PRs

aged 21 years old and above

Who can qualify?Singaporeans

aged 40 years old and above

Singaporeans aged 35 years old

and above who earn less than

$2,000 per month

Persons with disabilities

(PWDs) aged 13 years

and above

Only Singaporeans

aged 25 years old and above

Eligible forSkillsFuture Funding?

Eligible forSkillsFuture Credit?

All Singaporeans aged 25 years old and above will receive an opening credit of $500. You can use your credit to offset skills related course fees by accessing www.skillsfuture.sg/credit once you have received your account activation letter.

>> SkillsFuture Funding and CreditSkillsFuture is a national movement to enable all Singaporeans and permanent residents to develop to their fullest potential throughout life. Discover how you can deepen your skills and offset course fees with SkillsFuture Funding and Credit support today!

How do they help you?

What is SkillsFuture Credit?

What is SkillsFuture Funding Support?

StandardTrainingGrants

Mid-careerEnhancedSubsidy

Workfare Training Support

(WTS)

Categories Course TitlesWSQ Level

Training Hours Days

Full Course Fees

(inclusive of GST)

Total Nett Course Fees

after SSG Grants1

Total Nett Course

Fees after SkillFutureMid-Career Subsidy2

Total Nett Course

Fees after Workfare Training Support

(WTS)3Tick

Boxes

Eligible for

NTUC UTAP*

Leadership and People Management(LPM)

Manage Self 4 16 2 $674.10 $434.10 $107.10 $75.60 –

Develop Personal Effectiveness 5 16 2 $802.50 $562.50 $127.50 $90.00 –

Engage People 5 16 2 $802.50 $562.50 $127.50 $90.00 –

Facilitate Achievement of Results 5 16 2 $802.50 $562.50 $127.50 $90.00 –

Facilitate Change 5 16 2 $802.50 $562.50 $127.50 $90.00 –

Foster Business Relationship 5 16 2 $802.50 $562.50 $127.50 $90.00 –

Lead Managers 5 16 2 $802.50 $562.50 $127.50 $90.00 –

ServiceExcellence(SV)

Certified Service Professional (Version 2 Track 1) 1 28 3 $535.00 $135.00 $85.00 $60.00 –

Certified Service Professional (Version 2 Track 2) 1 32 4 $620.60 $156.60 $98.60 $69.60 –

Demonstrate the Service Vision 1 8 1 $267.50 $131.50 $67.50 $30.00 Yes

Engage in Service Innovation Initiatives 1 16 2 $406.60 $134.60 $64.60 $45.60 –

Implement Operations for Service Excellence 1 12 1.5 $342.40 $138.40 $54.40 $38.40 –

Project a Positive and Professional Image 1 8 1 $267.50 $131.50 $67.50 $30.00 –

Provide Go the Extra Mile Service 1 16 2 $406.60 $134.60 $64.60 $45.60 –

Respond to Service Challenges 1 16 2 $342.40 $138.40 $54.40 $38.40 –

Work in a Diverse Service Environment 1 12 1.5 $342.40 $138.40 $54.40 $38.40 –

WSQ Certificate in Service Excellence 1 88 – $2,321.90 $825.90 $368.90 $260.40 –

Coach for Service Performance 3 12 1.5 $374.50 $170.50 $74.50 $42.00 –

Establish Relationships for Customer Confidence 3 12 1.5 $374.50 $170.50 $74.50 $42.00 –

Manage a Diverse Service Environment 3 12 1.5 $374.50 $170.50 $74.50 $42.00 –

Manage Operations for Service Excellence 3 16 2 $428.00 $156.00 $68.00 $48.00 –

Manage Service Performance 3 16 2 $406.60 $134.60 $64.60 $45.60 –

Role Model the Service Vision 3 12 1.5 $374.50 $170.50 $74.50 $42.00 –

Analyse Service Quality and Customer Satisfaction 4 16 2 $620.60 $380.60 $98.60 $69.60 –

Develop New Products / Services 4 12 1.5 $556.40 $376.40 $88.40 $62.40 –

Develop Service Operations 4 16 2 $620.60 $380.60 $98.60 $69.60 –

Develop Service Recovery Framework 4 12 1.5 $556.40 $376.40 $88.40 $62.40 –

Foster Service Innovation 4 12 1.5 $556.40 $376.40 $88.40 $62.40 –

Lead with Service Vision 4 12 1.5 $556.40 $376.40 $88.40 $62.40 –

Manage Partnerships for Service Excellence 4 12 1.5 $556.40 $376.40 $88.40 $62.40 –

Optimise Workforce for Service Excellence 4 16 2 $620.60 $380.60 $98.60 $69.60 –

Workplace Literacy and Numeracy(WPLN)

Workplace Literacy (Comprehensive) – Beginner* – 90 – $1,551.50 $391.50 $246.50 $174.00 Yes

Workplace Literacy (Comprehensive) – Intermediate* – 90 – $1,551.50 $391.50 $246.50 $174.00 Yes

Workplace Literacy (Comprehensive) – Advanced – 90 – $1,551.50 $391.50 $246.50 $174.00 –

Workplace Literacy (Conversational) – Beginner* – 45 – $834.60 $210.60 $132.60 $93.60 Yes

Workplace Literacy (Conversational) – Intermediate* – 45 – $834.60 $210.60 $132.60 $93.60 Yes

Workplace Literacy (Conversational) – Advanced – 45 – $834.60 $210.60 $132.60 $93.60 –

Workplace Literacy (Writing) – Beginner* – 45 – $749.00 $189.00 $119.00 $84.00 Yes

Workplace Literacy (Writing) – Intermediate* – 45 – $749.00 $189.00 $119.00 $84.00 Yes

Workplace Literacy (Writing) – Advanced – 45 – $749.00 $189.00 $119.00 $84.00 –

Workplace Numeracy – Beginner* – 15 – $267.50 $67.50 $42.50 $30.00 Yes

Workplace Numeracy – Intermediate* – 30 – $535.00 $135.00 $85.00 $60.00 Yes

Workplace Numeracy – Advanced – 30 – $535.00 $135.00 $85.00 $60.00 –

Workplace Skills(WPS)

Adapt to Change 1 16 2 $267.50 $67.50 $42.50 $30.00 Yes

Apply 5S Techniques 1 17.75 2 $267.50 $67.50 $42.50 $30.00 Yes

Apply Emotional Competence to Manage Self at the Workplace 1 16 2 $267.50 $67.50 $42.50 $30.00 Yes

Apply Emotional Competence to Manage Self at the Workplace (Blended) 1 16 2 $374.50 $102.50 $59.50 $42.00 –

Apply Quality Systems 1 17.5 2 $267.50 $67.50 $42.50 $30.00 –

Communicate & Relate Effectively at the Workplace 1 16 2 $267.50 $67.50 $42.50 $30.00 Yes

Communicate & Relate Effectively at the Workplace (Blended) 1 16 2 $374.50 $102.50 $59.50 $42.00 –

Comply with Workplace Safety and Health Policies and Procedures 1 8 1 $160.50 $40.50 $25.50 $18.00 –

Demonstrate Initiative and Enterprising Behaviors 1 16 2 $267.50 $67.50 $42.50 $30.00 –

Develop Personal Effectiveness at Operations Level 1 16 2 $267.50 $67.50 $42.50 $30.00 –

Maintain Personal Presentation and Employability at Operations Level 1 16 2 $267.50 $67.50 $42.50 $30.00 –

Maintain Personal Presentation and Employability at Operations Level (Blended)

1 16 2 $374.50 $102.50 $59.50 $42.00 –

Perform Basic Productivity Practices 1 16 2 $267.50 $67.50 $42.50 $30.00 Yes

Solve Problems and Make Decisions at Operations Level 1 16 2 $267.50 $67.50 $42.50 $30.00 –

Work In A Team 1 16 2 $267.50 $67.50 $42.50 $30.00 Yes

Apply Emotional Competence to Manage Self and Team at the Workplace 3 16 2 $267.50 $67.50 $42.50 $30.00 –

Develop Personal Effectiveness at Supervisory Level 3 16 2 $267.50 $67.50 $42.50 $30.00 Yes

Facilitate Effective Communication & Engagement at the Workplace 3 16 2 $267.50 $67.50 $42.50 $30.00 Yes

Facilitate Effective Work Teams 3 16 2 $267.50 $67.50 $42.50 $30.00 –

Foster Initiative and Enterprise in Teams 3 18 2 $267.50 $67.50 $42.50 $30.00 –

Foster Team Adaptability 3 16 2 $267.50 $67.50 $42.50 $30.00 Yes

Maintain Personal Image and Employability at Supervisory Level 3 16 2 $267.50 $67.50 $42.50 $30.00 –

Maintain Workplace Safety and Health Policies and Procedures 3 16 2 $267.50 $67.50 $42.50 $30.00 –

Solve Problems & Make Decisions at Supervisory Level 3 16 2 $267.50 $67.50 $42.50 $30.00 Yes

Supervise Quality Procedures 3 16 2 $267.50 $67.50 $42.50 $30.00 –

Supervise Work Improvement Processes 3 16 2 $267.50 $67.50 $42.50 $30.00 –

>> SkillsFuture Training Directory 2017

Categories Course TitlesWSQ Level

Training Hours Days

Full Course Fees

(inclusive of GST)

Total Nett Course Fees

after SSG Grants1

Total Nett Course

Fees after SkillFutureMid-Career Subsidy2

Total Nett Course

Fees after Workfare Training Support

(WTS)3Tick

Boxes

Eligible for

NTUC UTAP*

Business Management and Financial Management(BMFM)

Analyse Financial Statements 3 40 5 $1,417.75 $817.75 $225.25 $159.00 –

Apply Basic Negotiation Skills and Techniques 3 8 1 $235.40 $125.40 $37.40 $26.40 –

Apply Project Scope Management Techniques 3 16 2 $481.50 $256.50 $76.50 $54.00 –

Collate and Present Workplace Information from a Knowledge Management System

3 9 1 $283.55 $151.05 $45.05 $31.80 –

Display Critical Thinking and Analytical Skills 3 16 2 $481.50 $256.50 $76.50 $54.00 –

Fundamentals of the Personal Data Protection Act 3 15 2 $567.10 $342.10 $90.10 $63.60 –

Prepare Budget for the Business Unit 3 24 3 $850.65 $490.65 $135.15 $95.40 –

Prepare Cash Flow Report for the Business Unit 3 8 1 $283.55 $163.55 $45.05 $31.80 –

Prepare Consolidated Financial Reports 3 18 2 $567.10 $302.10 $90.10 $63.60 –

Present Information 3 16 2 $481.50 $256.50 $76.50 $54.00 –

Secure Prospect Commitment 3 16 2 $481.50 $256.50 $76.50 $54.00 –

Articulate and Discuss Ideas 4 8 1 $278.20 $158.20 $44.20 $31.20 –

Identify and Establish Internal and External Stakeholder Relationships 4 8 1 $283.55 $163.55 $45.05 $31.80 –

Interpret Market Trends and Development 4 16 2 $535.00 $295.00 $85.00 $60.00 –

Manage Budgeting and Forecasting Processes for the Business Unit 4 24 3 $963.00 $603.00 $153.00 $108.00 –

Manage Credit and Treasury Operations 4 40 5 $1,605.00 $1,005.00 $255.00 $180.00 –

Manage Meetings 4 8 1 $278.20 $158.20 $44.20 $31.20 –

Manage Programmes and Activities to Enhance Stakeholder Relationships 4 16 2 $535.00 $295.00 $85.00 $60.00 –

Manage Project Team 4 16 2 $535.00 $295.00 $85.00 $60.00 –

Manage Resource Planning 4 8 1 $321.00 $201.00 $51.00 $36.00 –

Monitor Cash Flow Reports 4 8 1 $321.00 $201.00 $51.00 $36.00 –

Develop and Establish Financial Budget and Plans 5 18 2 $749.00 $479.00 $119.00 $84.00 –

Endorse Financial and Treasury Management Policies, Systems, Budgets and Plans

6 18 2 $963.00 $693.00 $153.00 $108.00 –

Executive Development and Growth for Excellence(EDGE)

Apply Emotional Competence to Manage Self and Others in a Business Context

4 16 2 $374.50 $199.50 $59.50 $42.00 –

Contribute towards a Learning Organisation 4 16 2 $374.50 $199.50 $59.50 $42.00 –

Develop a Work Team 4 16 2 $374.50 $199.50 $59.50 $42.00 –

Develop Personal Effectiveness at Managerial Level 4 16 2 $374.50 $199.50 $59.50 $42.00 –

Implement Business Process Reengineering 4 32 4 $695.50 $370.50 $110.50 $78.00 –

Implement Lean Six-Sigma 4 32 4 $695.50 $370.50 $110.50 $78.00 –

Lead a Virtual Team 4 16 2 $374.50 $199.50 $59.50 $42.00 –

Lead Workplace Communication and Engagement 4 16 2 $374.50 $199.50 $59.50 $42.00 –

Manage Process Improvement 4 24 3 $535.00 $285.00 $85.00 $60.00 –

Manage Quality System and Processes 4 40 5 $856.00 $456.00 $136.00 $96.00 –

Manage Workplace Challenges with Resilience 4 16 2 $374.50 $199.50 $59.50 $42.00 –

Manage Workplace Safety and Health System 4 16 2 $374.50 $199.50 $59.50 $42.00 –

Solve Problems and Make Decisions at Managerial Level 4 16 2 $374.50 $199.50 $59.50 $42.00 –

Support Establishment Framework for Initiative and Enterprise 4 16 2 $374.50 $199.50 $59.50 $42.00 –

Apply Systems Thinking in Problem Solving and Decision Making 5 16 2 $374.50 $199.50 $59.50 $42.00 –

Contribute to the Design and Development of a Productivity Framework 5 16 2 $374.50 $199.50 $59.50 $42.00 –

Develop Professional Image and Competence to Achieve Personal Career Goals 5 16 2 $374.50 $199.50 $59.50 $42.00 –

Facilitate the Implementation of a Productivity Framework 5 16 2 $374.50 $199.50 $59.50 $42.00 –

Manage Cross Functional and Culturally Diverse Teams 5 16 2 $374.50 $199.50 $59.50 $42.00 –

International Computer Driving Licence(ICDL)

Create Impactful Documents with Word Processing Skills 1 24 3 $428.00 $108.00 $68.00 $48.00 –

Demonstrate Secure Use of IT 1 16 2 $267.50 $67.50 $42.50 $30.00 –

Digital Citizen Computer Fundamentals 1 16 2 $267.50 $67.50 $42.50 $30.00 –

Excel with Basic Spreadsheet Functions 1 24 3 $428.00 $108.00 $68.00 $48.00 –

Perform Database Functions 1 24 3 $428.00 $108.00 $68.00 $48.00 Yes

Perform Essential Online Functions 1 16 2 $267.50 $67.50 $42.50 $30.00 –

Power up Your Presentation with PowerPoint 1 24 3 $428.00 $108.00 $68.00 $48.00 –

Use Basic Functions and Applications of a Computer 1 16 2 $267.50 $67.50 $42.50 $30.00 –

Use Essential Features of a Computer 1 16 2 $267.50 $67.50 $42.50 $30.00 –

Use Primary Functions and Applications of a Tablet 1 16 2 $267.50 $67.50 $42.50 $30.00 –

Perform Advance Database Functions 3 24 3 $428.00 $108.00 $68.00 $48.00 –

Perform Advanced Presentation Functions 3 24 3 $428.00 $108.00 $68.00 $48.00 –

Perform Advanced Spreadsheet Functions 3 24 3 $428.00 $108.00 $68.00 $48.00 –

Perform Advanced Words Processing Functions 3 24 3 $428.00 $108.00 $68.00 $48.00 –

Perform Online Collaboration 3 24 3 $428.00 $108.00 $68.00 $48.00 –

Leadership and People Management(LPM)

Build Team Relationships 3 16 2 $588.50 $348.50 $93.50 $66.00 –

Develop Self 3 16 2 $588.50 $348.50 $93.50 $66.00 –

Encourage People 3 16 2 $588.50 $348.50 $93.50 $66.00 –

Implement Change 3 16 2 $588.50 $348.50 $93.50 $66.00 –

Support Achievement of Results 3 18 2 $588.50 $318.50 $93.50 $66.00 –

Support Team 3 16 2 $588.50 $348.50 $93.50 $66.00 –

Cultivate Workplace Relationships 4 16 2 $674.10 $434.10 $107.10 $75.60 –

Enable People 4 16 2 $674.10 $434.10 $107.10 $75.60 –

Lead Team 4 16 2 $674.10 $434.10 $107.10 $75.60 –

Manage Achievement of Results 4 16 2 $674.10 $434.10 $107.10 $75.60 –

Manage Change 4 16 2 $674.10 $434.10 $107.10 $75.60 –

UTAP (Union Training Assistance Programme)NTUC members enjoy 50% (unfunded) course fee support for up to $250 each year when they enrol for courses supported under UTAP (Union Training Assistance Programme). Terms and conditions apply. For more information, call NTUC Membership hotline at 6213 8008 or visit http://skillsupgrade.ntuc.org.sg

>> You are served by:

Total Nett Course Fees

After Deducting SkillsFuture Credit

Additional Fees (e.g. ICDL membership)

Total Payable Fee

Terms and Conditions:

All fees indicated in this brochure include GST.1 Total Nett Course Fees after SSG grants are only applicable for individual Singaporeans and PRs aged 21 years old and above.2 Total Nett Course Fees after SkillsFuture Mid-Career Subsidy are only applicable for Singaporeans aged 40 years old and above.3 Total Nett Course Fees after Workfare Training Support (WTS) are only applicable for Singaporeans aged 35 years old and above and earn not more than S$2,000 per month and persons with disabilities (PWDs) aged 13 years and above.Trainees signing up for ICDL courses are required to pay for additional ICDL membership and assessment fees. ICDL membership and assessment fees are not eligible for SSG funding schemes.* NTUC Union Training Assistance Programme (UTAP) training support grants are only claimable after SkillsFuture Funding and Credits. Terms and Conditions of NTUC UTAP apply.

Terms and conditions apply. Kaplan Learning Institute (KLI) reserves all rights to make changes or improvements to any of the products described in this document without prior notice. Information is accurate as of April 2017.

Singaporeans and Permanent Residents (PR) aged 21 and above will enjoy standard training grants from SkillsFuture Singapore (SSG) when they sign up for SSG-supported courses. Singaporeans 40 years old and above will be able to enjoy up to 90% of course fees funding with SkillsFuture Mid-Career Enhanced Subsidy when they enrol for these courses.

Singaporeansand PRs

aged 21 years old and above

Who can qualify?Singaporeans

aged 40 years old and above

Singaporeans aged 35 years old

and above who earn less than

$2,000 per month

Persons with disabilities

(PWDs) aged 13 years

and above

Only Singaporeans

aged 25 years old and above

Eligible forSkillsFuture Funding?

Eligible forSkillsFuture Credit?

All Singaporeans aged 25 years old and above will receive an opening credit of $500. You can use your credit to offset skills related course fees by accessing www.skillsfuture.sg/credit once you have received your account activation letter.

>> SkillsFuture Funding and CreditSkillsFuture is a national movement to enable all Singaporeans and permanent residents to develop to their fullest potential throughout life. Discover how you can deepen your skills and offset course fees with SkillsFuture Funding and Credit support today!

How do they help you?

What is SkillsFuture Credit?

What is SkillsFuture Funding Support?

StandardTrainingGrants

Mid-careerEnhancedSubsidy

Workfare Training Support

(WTS)

kaplan.com.sg/professional

Kaplan Professional @ Devan Nair Institute for Employment and Employability65 6309 5738

Leadership and People Management Workforce Skills Qualifications (LPM WSQ)

WSQ Professional Diploma in Leadership and People Management

Upon achieving this qualification, individuals will acquire a sound understanding of theoretical concepts in leadership, people management and managerial approaches, and will develop a substantial degree of individual accountability and autonomy for self and others within defined boundaries.

To achieve this, you need to complete 8 competency modules comprising of 6 Core and 2 Elective modules.

Core Modules:

Individuals can now develop their leadership competencies and combine it with two electives from any WSQ frameworks to achieve the following qualifications below:

Cultivate Workplace Relationships

Enable People

Lead Team

Manage Change

Manage Self

Management Achievement of Results

Elective Modules: 2 elective units can be taken from Level 3, 4 or 5 within any WSQ frameworks.

WSQ Specialist Diploma in Leadership and People Management

Upon achieving this qualification, individuals will acquire a strategic and critical understanding of current developments in leadership, people management, and managerial approaches and be able to engage in substantial organisational and resource management, with full accountability and significant autonomy for their own and others’ processes and outputs within broadly defined boundaries.

To achieve this, you need to complete 8 competency modules comprising of 6 Core and 2 Elective modules.

Core Modules:

Develop Personal Effectiveness

Engage People

Facilitate Achievement of Results

Facilitate Change

Foster Business Relationship

Lead Managers

Elective Modules: 2 electives can be taken from level 6, 5 and 4 within any WSQ frameworks.

> Business Management and Financial Management (BMFM)> Executive Development and Growth for Excellence (EDGE)> International Computer Driving License (ICDL)> Leadership and People Management (LPM)> Service Excellence (SV)> Workplace Literacy and Numeracy (WPLN)> Workplace Skills (WPS)

SkillsFuture Training Directory 2017

Kaplan Professional

Registered with Committee for Private Education (CPE), part of SkillsFuture Singapore (SSG). UEN 199701260K: Validity 20/5/2014 to 19/5/2018

Private Education Institution

kaplan.com.sg/professional

Kaplan Professional @ Devan Nair Institute for Employment and Employability65 6309 5738

Leadership and People Management Workforce Skills Qualifications (LPM WSQ)

WSQ Professional Diploma in Leadership and People Management

Upon achieving this qualification, individuals will acquire a sound understanding of theoretical concepts in leadership, people management and managerial approaches, and will develop a substantial degree of individual accountability and autonomy for self and others within defined boundaries.

To achieve this, you need to complete 8 competency modules comprising of 6 Core and 2 Elective modules.

Core Modules:

Individuals can now develop their leadership competencies and combine it with two electives from any WSQ frameworks to achieve the following qualifications below:

Cultivate Workplace Relationships

Enable People

Lead Team

Manage Change

Manage Self

Management Achievement of Results

Elective Modules: 2 elective units can be taken from Level 3, 4 or 5 within any WSQ frameworks.

WSQ Specialist Diploma in Leadership and People Management

Upon achieving this qualification, individuals will acquire a strategic and critical understanding of current developments in leadership, people management, and managerial approaches and be able to engage in substantial organisational and resource management, with full accountability and significant autonomy for their own and others’ processes and outputs within broadly defined boundaries.

To achieve this, you need to complete 8 competency modules comprising of 6 Core and 2 Elective modules.

Core Modules:

Develop Personal Effectiveness

Engage People

Facilitate Achievement of Results

Facilitate Change

Foster Business Relationship

Lead Managers

Elective Modules: 2 electives can be taken from level 6, 5 and 4 within any WSQ frameworks.

> Business Management and Financial Management (BMFM)> Executive Development and Growth for Excellence (EDGE)> International Computer Driving License (ICDL)> Leadership and People Management (LPM)> Service Excellence (SV)> Workplace Literacy and Numeracy (WPLN)> Workplace Skills (WPS)

SkillsFuture Training Directory 2017

Kaplan Professional

Registered with Committee for Private Education (CPE), part of SkillsFuture Singapore (SSG). UEN 199701260K: Validity 20/5/2014 to 19/5/2018