Peninsula Siding Company Case Studysuite4social.com/wp-content/uploads/2016/02/PSC-Case... · A...

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Peninsula Siding Company Case Study October 09, 2015 by Devon Shryock Peninsula Siding Company Website Redesign It’s not possible to have a successful marketing campaign with an outdated, ineffective website. Visitors are less likely to convert into leads if they find the layout confusing. A messy website leads to higher bounce rates, showing the visitors who leave the website after spending only seconds on it. That visitor may have been the perfect client but will never follow-through because of an unsuccessful website. A well-designed website is the foundation for any marketing, whether it is digital or print. If a small business is not generating enough demand, a website redesign should be considered. Our client had a great product but despite an aggressive paid search campaign, consistent blogging and social media activity, and paying special attention to search engine optimization, they were not getting any leads. All of our concerns led back to the website. It had an outdated design and was not

Transcript of Peninsula Siding Company Case Studysuite4social.com/wp-content/uploads/2016/02/PSC-Case... · A...

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Peninsula Siding Company Case Study October 09, 2015 

by Devon Shryock 

 

 

Peninsula Siding Company Website Redesign It’s not possible to have a successful marketing campaign with an outdated, ineffective website. 

Visitors are less likely to convert into leads if they find the layout confusing. A messy website leads to 

higher bounce rates, showing the visitors who leave the website after spending only seconds on it. 

That visitor may have been the perfect client but will never follow-through because of an unsuccessful 

website. A well-designed website is the foundation for any marketing, whether it is digital or print. If a 

small business is not generating enough demand, a website redesign should be considered. 

Our client had a great product but despite an aggressive paid search campaign, consistent blogging 

and social media activity, and paying special attention to search engine optimization, they were not 

getting any leads. All of our concerns led back to the website. It had an outdated design and was not 

 

 

 

 

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optimized for mobile users. Not only is this last concern an inconvenience, it started to hurt the site’s 

search ranking as Google penalizes sites that are not mobile-friendly. 

Designing an effective website The home page of the older site (pictured below) was neither visually intriguing nor successful in 

converting leads. The design template of the entire site included large grey margins on the left and the 

right just serving as empty space. While the contact number was prominently featured twice “above 

the fold,” there were no calls-to-action to direct potential customers. 

 

The Suite 4 team’s first step in redesigning Peninsula Siding Company’s website was to partner with a 

local reputable web design firm, LVSYS Corp. Though we love using WordPress, LVSYS has worked 

successfully with other construction companies in the past and we felt it would be a better fit for this 

particular client. They have their own Content Management System (CMS) that allowed us to have a 

lot of control over the features of the new design. Our goals were to create a website that converts 

and is mobile-friendly. 

 

 

 

 

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As you can see in the screenshot of the current home page below, we chose a lighter background than 

the various greys the prior website utilized. We also chose a featured image that was both inviting and 

highlighted the client’s work. The “Free Estimate” CTA goes directly to the contact page and the 

phone number in the upper-right corner is clickable when accessed on a phone. 

 

A successful website converts visitors into leads The old version of the Peninsula Siding Company website was getting visits but rarely received any 

leads. Potential customers were not filling out any forms or picking up the phone and calling the 

office. The company was running an extremely aggressive Pay-Per-Click (PPC) campaign without 

getting a return on their investment. 

In the graph below, the red section indicates site visits from paid advertising in the four months 

leading up to the new website (February 1 – June 1, 2015). As you can see from the data compiled by 

our marketing automation service, it encompasses the majority of visits. Those eyes on the website 

were all paid for, without any ROI. 

 

 

 

 

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Data source: HubSpot 

In this graph, covering cumulative site visits in the four months since the new site has been live (June 

1 – October 1, 2015), the red section is noticeably gone. This is because they halted all PPC campaigns 

at the beginning of June and only received one view from PPC during the 4-month period. 

 

Data source: HubSpot 

 

 

 

 

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While overall website visits decreased significantly once the new site debuted, that change is much 

smaller without the paid ads campaign. Furthermore, despite a lower view count, site leads were 

almost doubled, from 22 total contacts in the earlier 4-month period to 41 in the latter. 

 

As the above table indicates, paid search accounted for almost two-thirds of the site visits. The 

website redesign allowed more visits to convert, without relying on advertising. A special focus on 

SEO also included using more long-tail keywords to ensure visitors who are more likely to convert 

than a casual scroller on the website. 

Peninsula Siding Company’s website redesign was extremely successful in accomplishing their goal of 

generating more leads. It also provides a stable foundation for a comprehensive marketing plan, 

while not wasting money on an ineffective Pay-Per-Click campaign.