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04 History of PAA06 Area Overview 08 Our People 10 Leadership12 Donor Spotlight14 Stewardship16 CEO’s Report

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VISIONTo be the acknowledged authority and advocate

for quality of life and aging issues for the Peninsula Community.

To support the independence and quality of life of Peninsula residents primarily 60 and over by advocating, arranging or providing vital human services.

MISSION

First meeting of Board of Directors was convened on October 15, 1974. Peninsula Agency on Aging,Inc. began operations in November with a core mission of supporting the independence of seniors in the community.

First Community Forum on Aging hosted at Christopher Newport University.

Moved into the current office space in Newport News at 739 Thimble Shoals Blvd. Suite 1006.

Received $400,000 in General Assembly Funds for 4 Area Agency on Aging Case Management Pilot project. This funding has continued for 24 years with PAA.

PAA Board of Directors initiated Strategic Planning Process. Also received a $103.000 grant from Williamsburg Health Foundation which help create the SHARP program.

Automated our client database and established

the PAA Endowment Foundation.

SOS program established with a $125,00 grant from the Bernadine Franciscan Sisters Foundation. PAA recognized as the Outstanding Senior Organization by Bon Secours Hampton Roads.

PAA selected by the Department for Aging and Rehabilitative Services as one of three Virginia “No Wrong Door” pilot sites.

PAA is a founding partner with the Eastern Virginia Care Transitions partnership. PAA assumes operational responsibilities for RIDES program in Williamsburg.

Senior Services Coalition of Williamsburg merged with PAA. Celebrated our 40th year of service.

Celebrated our 20th Anniversary.

4 CELEBRATE

1974 1987 1999 2004 2013

19911981

1994

2001 2006 2014

• Home Delivered Meals

• Adult Day Care Respite

• Advance Care Planning

• Care Coordination

• Caregiver Support Services

• Disability Resource Center

• Elder Abuse Prevention Program

• Care Transitions Intervention

• Energy & Emergency Assistance

• In-Home Personal Care Services

• Non-emergency Medical Transportation

• Health Management & Wellness Services

• Information and Assistance

• Workforce Development

• Congregate Dining Program

Programs and Services James City County

• Newport News• Hampton• York County• Poquoson• Williamsburg• James City County

MEETING NEEDS6

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Board of Directors Chairman: Jerome A. Provenzano, M.D. (York County Representative)Vice Chairman: Celestine W. Carter, MA (Hampton Representative)Secretary-Treasurer: Ann B. Wilson, MBA (Newport News Representative)

Members of the BoardKyle R. Allen, DO (Riverside Health System Representative)Nakia L. Cook (Hampton Representative)Sid H. Credle, PhD (At-Large Representative)Patricia D. Green, MEd (Poquoson Representative)G. Richard Jackson, MPA CSA (Advisory Council Chairman)Susan I. Jean, Attorney-at-Law (At-Large Representative)Susan L. Jennaro, BA (Williamsburg Representative)Theodore Juraschek, MBA (James City County Representative)William S. Massey, BA (Ex Officio)Doris Mosocco, CHCE RN BSN MHA (Riverside Health System Representative)Mary Stewart, MA (Newport News Representative)

The Peninsula Agency on Aging is directed “by leaders in the community who have the respect, capacity and authority necessary to convene all interested persons, access needs, design solutions, track overall success, stimulate change and plan community responses for the present and for the future”

Endowment Board of DirectorsThe Peninsula Agency on Aging Endowment Foundation was established in 2001 by a resolution of the Board of Directors of the Peninsula Agency on Aging, Inc. (PAA). Separately incorporated, the Endowment Foundation is an independent 501(c)3 charitable organization dedicated to funding programs that support the dignity and independence of the elderly.

President: Martha S. Tennille, PhDVice President: James W. FunkSecretary-Treasurer: Robert W. Spencer, Esq.

Members of the BoardDeborah KratterWilliam S. MasseyLoye Spencer

LEADERSHIP

Peninsula Agency on Aging Executive Leadership TeamChief Executive Officer: William S. MasseyChief Financial Officer: Tiffany L. SpeasChief Administrative Officer: Dee KlapperichDirector of Community Services: Gerald PateselDirector of Care Coordination: Sharon BrandauDirector, Aging & Disability Resource Center: Diane Hartley

Advisory CouncilThe Peninsula Agency on Aging Advisory Council carries out advisory functions that furthers the agency’s mission of developing and coordinating community-based systems of services for all older persons in our community.

WilliamsburgChair: Carol Wilson, Riverside Health SystemVice Chair: Rick Jackson, Riverside Center for Excellence in Aging and Lifelong HealthSecretary: Jenny Inker, Virginia Commonwealth UniversityImmediate Past Chairman: Sharron Cornelius

MembersAbbitt Woodall, Housing PartnershipsAmy Fiedor, The Lounge-JCC Recreation CenterBarbara Watson, Community Services, James City CountyBenjamin Goldberg, Williamsburg Regional LibraryBill Mann, Olde Towne Medical and Dental CenterBill Massey, Peninsula Agency on AgingBobby Horne, AARP Community CoordinatorCarolyn Ashley, Sentara Williamsburg Regional Medical CenterCarolyn Yowell, Respite Care WUMCCharles Martino, Riverside Health SystemChris Bowman, Eastern State HospitalDenise Kirschbaum, Adult Protective Services, James City CountyEd Golden, Comfort KeepersJanet Gonzalez

Joan Bender

Ken Drees, Housing and Community Services, York CountyKendall Ferguson, York-Poquoson Social ServicesLisa Wornom-Zahralddin, Peninsula WorklinkDan Longo, Colonial Behavioral HealthMatt Luther, Virginia Department of Aging & Rehabilitative ServicesPeter Walentisch, Human & Social Services, City of WilliamsburgRita Smith, Williamsburg Area Faith in ActionSharon Gibson-Ellis, United Way of Greater Williamsburg

Ted Juraschek

Newport NewsChair: Rick Jackson, Riverside Center for Excellence in Aging and Lifelong HealthVice Chairman: Jerry Dodson

Secretary: Catharine Yusuf, Newport News Parks & Rec

MembersSandra Ashberry, Poquoson Dining CenterHollie Bradley, Home Instead Senior CareTeresa Carter, Newport News Dept. of Human ServicesTraci-Dale Crawford, City of PoquosonGlenn Farrish, Office of Human AffairsLeigh Fenigsohn

Lynne Finding, LINK of Hampton RoadsPat Gorman, City of Newport NewsAndrea Harley, Foodbank of the VA PeninsulaZelma Holland, Hampton Senior CenterClarice Jackson, City of HamptonSandra Karam, Sentara CareplexLanette Kelly, Virginia Cooperative ExtensionEconyes Lowe, Clark Dining CenterErica Nance, What a Blessing Senior TransportationRev. Isaac Parker, Historic Triangle Dining ProgramRonny Payne, York Dining CenterLinda Roberts, Hampton Department of Social ServicesJason Samuels, Foster Grandparents ProgramPearl Snow, Denbigh Senior CenterBarbara Stewart, Hampton Department of Social ServicesLynn Trudeau, The HidenwoodSabrian Walker, James City CountyKim Weitzenhofer, Riverside Health System

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GENEROSITY

Funding SourceFederal $1,479,849 Program Revenue $2,098,482 State $883,751 Grants $356,576In-Kind $181,097 Local Governments $161,351 Public Contributions $56,786 Total Revenue $5,217,892

Expenditures Senior Support Services $2,333,794 Senior Nutrition Services $1,058,485 Senior Transportation Services $637,757 Administration & Non-Program $358,787 In-Kind $181,097 Other Programs for Seniors $237,999 Total Expenditures $4,807,919

1st Advantage Federal Credit Union1st United Methodist Church5 Star Quality CareAARPAgape Home CareAngel Care Private Duty NursingAnheuser-BuschApple White Garden ClubBanfield Pet HospitalBeef O’Brady’sBionetics Corp. Charitable TrustBon Secours Mary Immaculate HospitalBrightStarBrookdale WilliamsburgBrown & BrownBucktrout Funeral HomeCanon Virginia IncCasey Auto GroupChesapeake RetirementCinema CafeCity of HamptonCity of Newport NewsCity of PoquosonCity of WilliamsburgClement & Whetley Law OfficesColonial Auto Enthusiasts

Colonial HarborCox CommunicationsDaily PressDenbigh Kiwanis ClubDominionEastern State HospitalFerguson Enterprises, Inc.First PresbyterianFirst United Methodist ChurchFood Lion of HamptonFriendship Baptist ChurchGeorge’s RealtyGeorge Washington State UniversityGrafton High SchoolGreater Faith ChurchGreater Works MinistriesGreenfield of WilliamsburgHampton Baptist ChurchHancock Vein SurgicalHarvey Lindsay Commercial Real EstateHindenwood Presbyterian ChurchHome Care AssistanceHome InsteadHome Sweet Home CareHope In Home Care LLCHope Medical Institute

Insight Enterprises, Inc.James City CountyJamestown Presbyterian Women of ChurchJr. Woman’s Club of HamptonJunior Women’s Club of Hilton VillageSaint Martin Episcopal ChurchThe Pavilion- WilliamsburgThird Baptist ChurchThomas Nelson Community College-Historic Triangle CampusTowne BankTowne InsuranceTrinity Evangelical Lutheran ChurchUNO Chicago GrillWalMartWilliamsburg Area Faith CommunitiesWilliamsburg Area Transit AuthorityWilliamsburg Community ChapelWilliamsburg Faith in ActionWilliamsburg LandingWilliamsburg Regional LibraryWilliamsburg United Methodist ChurchYellow Cab of the PeninsulaYork County

Community Supporters

Foundations

AARP FoundationAlzheimer’s AssociationAngel Care Private Duty NursingBernadine Franciscan Sisters FoundationBruton Parish ChurchCatholic CharitiesRiverside Center for Excellence in Aging & Lifelong HealthColonial Heritage Community FoundationHampton Delta FoundationJanus FoundationJP Yancey FoundationMary Hines Charitable FoundationMcCormick FoundationMOW AssociationNational Association of Nutrition and Aging ServicePeninsula Community FoundationRMS FoundationRotary Club of Williamsburg FoundationSentara Health FoundationSilicone Valley Community FoundationTitmus FoundationUnited Way Central MarylandUnited Way Greater AtlantaUnited Way KansasUnited Way of Greater WilliamsburgUnited Way of Greater AtlantaUnited Way of South Hampton RoadsUnited Way of the National Capital AreaWell Point FoundationWilliamsburg Community FoundationWilliamsburg Health Foundation

Ms. Nancy HayesMs. Alverita MackMr. Lloyd C. NolandDr. Martha S. TenilleMs. Elizabeth Williams

Ms. Kathleen AdamsMs. Kathy AmesMr. Tod AllenMs. Frances BarberMs. Andrea BerndtMs. Carol CoalstonMr. Richard DawsonMs. Shirley EdwardsMs. Shirley HattenMs. Judy HutchinsonMs. Susan JennaroMs. Evelyn JonesMr. Alphonso KeeneMr. William MasseyMr. Edward MillerMr. Gerald PateselMs. Nancy ShroutMs. Tiffany & Raymond SpeasMs. Mary Martha StewardMr. & Mrs. Mary & Tony Sweany

Mr. Alan AltschulerMs. Sharon BrandauMs. Celestine W. CarterMr. Jerry DodsonMr. V. Amsell HawkinsMr. Louis KoppMr. D. Wayne MooreMr. William OuztsMs. Ann Wilson

Lucy AmbroseIn Memory of Carolyn HawkinsCarl Lewis ManningEstate of Teri Song

Major Donors$2,500+

Friends$100-$500

Supporter$500-$2,499

In Memory

149,685Home DeliveredMeals Served

14,212Senior DiningCenter Meals

3,802Adult Day

Care Hours

10, 879PublicationsDistributed

10,298SeniorsServed

26,043Volunteer

Hours

21,725In-Home

Care Hours

115Hours of

Legal Assistance

10,563Volunteer

Miles Driven

5,146Care TransitionsClients Served

19,628One-Way

Rides Provided

1,552Volunteers

510EmergencyAssistanceContacts

William

Massey, CEO Peninsula Agency on Aging

STEWARDSHIP

Peninsula Agency on Aging continues to operate in a position of strength and stability, with 92% of expenses being program related.

CEO2014 was a landmark year as the Peninsula Agency on Aging (PAA) celebrated its 40th year of service to seniors and family caregivers on the Virginia Peninsula, but there was no time to rest on our laurels! During 2015 we worked to develop new collaborations and programs as we continued to expand new initiatives like the Community-based Care Transitions Program (CCTP).

As part of the Eastern Virginia Care Transitions Partnership (EVCTP), PAA was recognized by CMS as one of the top performing Community-based Care Transitions Programs (CCTP) in the nation. The success of this initiative has opened doors of opportunity with new partners like Managed Care Organizations (MCOs). PAA continues to partner with EVCTP to provide long term supports and services that enable health care providers to maintain successful clinical outcomes when patients return to their homes and communities. It is well documented that social determinants are a key element for improving population health and PAA, along with EVCTP, are helping healthcare providers bridge the gap between hospital and home.

One service that helps fill transportation gaps is the paratransit PAA/RIDES Program, serving the Greater Williamsburg area. The RIDES program continued to perform well during 2015 and has played a leadership role in developing a one call system for paratransit in the Williamsburg area. The One Call initiative includes PAA/RIDES, Williamsburg Area Transit Authority (WATA) and Williamsburg Faith in Action (FIA) among others.

Another innovative program, the Advance Care Planning Coalition of Eastern Virginia (ACPCEVA), continued its efforts to educate health care professionals and lay-persons about the importance of being in charge of one’s health care by having an advance directive included in electronic health records. This area agency on aging, health system partnership is a model worthy of replication across Virginia and the nation.

PAA’s Aging and Disability Resource Center (ADRC) based in Greater Williamsburg strengthened its presence in the community during 2015. In addition to linking individuals with services, the ADRC has helped increase awareness of PAA as a resource for seniors and family caregivers in Williamsburg.

With guidance and support from the Board of Directors, PAA has been able to achieve much in 2015. We are well positioned for 2016 and anticipate continued innovation and growth as we provide services and support to the communities we serve. With your continued support we can achieve great things and continue to transform challenges into opportunities that ensure senior will be able to age in a place of their choosing.

William MasseyPeninsula Agency on Aging CEO