PEMBANGUNAN SUMBER MANUSIA BERHAD KEMENTERIAN SUMBER MANUSIA

Outline Background of the establishment of NHRC

Objectives

Functions

Scopes of NRHC Services

SME TNA Consultancy Scheme

NHRC Portal

Background of the Establishment

of NHRC

Mini-SRI Lab (24 Feb – 1 Apr 2011)

SRIs – Strategic Reform Initiatives

Scope of Focus

NEM recommendation

• The total no of SMEs – 552,000 (Economic Census 2009)

Size of Company

80%

Total companies in Malaysia 1%

10% 10%

99%*

60% Workforce 40%

Business Challenges

HR Priorities

Long term sustainable

growth

Survival Be competitive and

business growth

Basic Advanced Intermediate Minimal

Micro Small Medium Large MNCs

31.2% 68.8% GDP Contribution (SME Annual Report 2009/10)

Scope of Focus

NEM recommendation

• The total no of SMEs is 662,939 (Economic Census 2011

Size of Company

77%

Total companies in Malaysia 3%

20% 3%

97%*

53% Workforce 47%

Business Challenges

HR Priorities

Long term sustainable

growth

Survival Be competitive and

business growth

Basic Advanced Intermediate Minimal

Micro Small Medium Large MNCs

32.5% 67.5% GDP Contribution (SME Annual Report 2009/10)

• 99.2% of business establishments in Malaysia are Small & Medium Enterprises (SMEs)

• SMEs contribute 31.2% to the Gross Domestic Products (GDP)

• To realise the aspiration of becoming a High Income Nation, contribution of SMEs to GDP must be elevated to 70%

• New Economic Model (NEM) outlines that Malaysia needs to intensify Human Capital Development (HCD) in order to be a High Income Nation through transformation of both Workforce and Workplace

• National Economic Advisory Council (NEAC) recommends that the National Human Resources Centre (NHRC) be established to provide strategic and operational Human Resources (HR) support to all SMEs

Aim, Function,

Objectives & Target Group

of NHRC

• Aim: To enhance the quality and productivity of SMEs to a higher level of competency and capability to increase global competitiveness

• Function: To be an effective and productive HR department to SMEs

AIM & FUNCTION

Objectives of NHRC

• To be a one-stop centre to all SMEs by providing advisory and consultancy services relating to HR matters to meet the strategic challenges of the future

• To develop a skilled and talented workforce in HR management that improves business performances and delivers company-wide impact

• To provide a platform for sharing and exchanging of knowledge, experiences and best practices among HR professionals and practitioners with the latest thinking and research on key HR topics

• To mentor and coach SMEs on modern and progressive HR practices, and aligning HR to business strategy

TARGET GROUP

• All SMEs in the country and not limited to employers registered with Pembangunan Sumber Manusia Berhad (PSMB) or Human Resources Development Fund (HRDF)

Scopes of NHRC Services

7 Scopes of HR Solutions

1 HR-RELATED REGULATORY REQUIREMENTS 1. EPF/SOCSO/IRB/HRDF/OSHA 2. Immigration 3. Labour Law Related Acts (EA/TU/IR)

4 EMPLOYEE DEVELOPMENT 1. HR Training & Development 2. Career Development / Life Long

Learning 3. Leadership Development

2 RECRUITMENT & SELECTION 1. HR Planning 2. Recruitment & Interviewing 3. Employee Handbook 4. Orientation

5 EMPLOYMENT RELATIONS 1. Communication 2. Union Matters 3. Disciplinary Issues 4. Termination

OTHER HR AREAS 1. Payroll Management 2. Safety & Health 3. Talent Management 4. Corporate Social Responsibility 5. Organisational Diagnosis

6 COMPENSATION & BENEFIT 1. Productivity/KPI-linked wage 2. Performance Management 3. Reward & Recognition 4. Welfare Management

3 7

HR LEADERSHIP DEVELOPMENT 1. Alignment of HR to Business 2. Succession Planning 3. Organisational Development 4. Managing Talent & Staff

Retention 5. Ethics & Corporate Governance

HR Capability Building

Programmes

PROVIDER PROGRAMMES

Malaysian Employers Federation (MEF) Diploma in HR Management Certificate in HRM Diploma in Industrial Relations Certificate in Industrial Relations

Malaysian Institute of Human Resource Management (MIHRM)

Professional Diploma in HRM Professional Certificate in HRM Professional Advance Certificate in Industrial Relations HRM for Executives

Federation of Malaysian Manufacturers (FMM)

Executive Certificate in Industrial Relations Executive Certificate in HRM

Malaysian Productivity Corporation (MPC) Productivity Linked Wage System (PLWS)

Malaysian Institute of Management (MIM) SME CEOs / Owners Managership Development Programme SME Managers Development Programme Work Based Diploma Management Programme

HR Capability Building Programmes

Business Owners Peer Sharing of

HR Practices

Business Owners Peer Sharing of HR Practices

HR Club : A networking environment or session organised in every state for sharing of HR knowledge, experiences and best practices among local HR professionals and practitioners

Peer Mentoring : A one-to-one session of mentoring between HR experts and SMEs on voluntary basis on matters related to HR To assist SMEs in engaging HR experts from successful organisations

HR Club

PEER MENTORING

Levels of HR Solution

Services

LEVELS Level 1 Level 2 Level 3

Description

Provide understanding mechanism related to the requirements of HR and its respective legislations

Provide basic consulting on correct applications and issues resolution

Provide outsourcing capabilities

Delivery Method

ONLINE DELIVERY Refers to the information, advice or FAQs that are easily available online • Downloadable info • Guidelines • Templates • FAQs • Streaming videos • Specific examples

QUICK RESPONSE DELIVERY

Refers to the advice, guidance or response available either via: • Telephone • E mail • Live-Chat • Forum • Walk-In

ON or OFF SITE INTERVENTION

Refers to the comprehensive consultation on instituting various HR programmes in the enterprise either by NHRC itself or appointed vendors

Pricing Structure

Free to all SMEs

Free to all SMEs

Chargeable services

Level 3 Services

Recruitment & Selection

Compensation & Benefit

Others Employee Development

Employment Relations

HR Leadership Development

maximum of 10 man-days per scope per company

Duration of Consultancy Work

Consultation Fee

RM300/hour 8 hours a day

Subject to a maximum of 30% of employers’ levy balances at the point of

application

consulting work - within 2 months from the date

of commencement of the consultancy

About NHRC

Portal

(www.nhrc.com.my)

Register Click to register

Please key in your company registration no.

Please key in email address

Fill up the information and then click ‘Next’

Successful login page

SME TNA Consultancy Scheme

• QUESTIONS

– What is TNA?

– Why TNA is important?

– What is wrong with the current training policy?

– The current practice is correct?

– Do you evaluate training programmes that have been conducted?

– Can you evaluate training effectiveness?

Eligibility Criteria

1. A registered SME employer under HRDF

2. Having a levy balance of at least RM15,000 in their

levy accounts.

3. SME’s person-in-charge in Training must attend a two-

day TNA training programme under SMETAP (or

equivalent) to ensure active company participation

throughout the TNA study and after

4. Pass the Readiness Assessment.

1) Selection of Participating Companies

Definition of SME

Categories

Manufacturing

Service

Micro

Less than 5 employees (Not eligible)

Small

Between 5 & 50

employees

Between 5 & 19

employees

Medium

Between 51 & 150

employees

Between 20 & 50

employees

To evaluate the impact of the Scheme, a study on the

effectiveness of the training programmes will be conducted

three (3) months after 50 % of the programmes from the Annual

Training Plan has been implemented.

2) Effectiveness of Training Study

The Secretariat shall provide advisory services to the SME

employers especially to the participating employers.

Aim:

To ensure a continuous TNA practice and active training culture

among the employers.

Scope:

Facilitate and support the SMEs in planning, selecting and

evaluating the training programmes

Improve training and development competency within the

organisation

3) Advisory Role

PSMB – SHAPING PEOPLE

THANK YOU

Toll Free Number : 1-800-88-4800