Pelican@Net Online Banking - Pelican State Credit Union ... · PDF filePelican@Net Online...
Transcript of Pelican@Net Online Banking - Pelican State Credit Union ... · PDF filePelican@Net Online...
Pelican@Net Online Banking*Once you complete these steps, you will NEVER USE YOUR MEMBER NUMBER AND 4 DIGIT PIN to access Pelican@Net again. You will use the Pelican@Net ID and password that you establish by following the steps below.
*Membership required to access Pelican@Net. If you need help with any of these steps, please call 1-800-351-4877 to speak to a Pelican State CU representative or stop by a branch near you.
Step 1*If you have never used
Pelican@Net before, please visit a branch or call 1-800-351-4877
to have Pelican representative help you get started.
If you have previously enrolled in Pelican@Net online banking,
visit pelicanstatecu.com and input your current Pelican@Net
login (Member Number).
Step 2You will be brought to the new
and improved Pelican@Net online banking login page.
When asked for a password, please use your current 4-digit
Pelican@Net PIN.
*If you do not know your current 4-digit Pelican@Net
PIN, please call 1-800-351-4877 to speak to a
Pelican representative.
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Updating your Pelican@Net Username and Password
*Membership required to access Pelican@Net. If you need help with any of these steps, please call 1-800-351-4877 to speak to a Pelican State CU representative or stop by a branch near you.
Step 3The first time you login to
Pelican@Net you will be prompted to set up a new
username and password as well as some security features.
Enter a username of your choice between 4-12 characters long.
This username will serve as your new Pelican@Net ID.
Click “Continue” when complete.
Step 4Next, you will be asked to change your password. Enter your 4-digit
Pelican@Net PIN as your current password. Then, enter a new
password of your choice.
*Your new password must be between 6-10 characters and
include at least one letter and one number/symbol. Four of the
same letter, number or symbol in a row is not allowed; your
password cannot be the same as your previous password.
Click “Continue” when complete.
Updating your Pelican@NetSecurity Features
*Membership required to access Pelican@Net. If you need help with any of these steps, please call 1-800-351-4877 to speak to a Pelican State CU representative or stop by a branch near you.
Step 5After choosing your new
username and password, select a personal icon.
This image will be shown when
you login to Pelican@Net and at the bottom of each page within
Pelican@Net after login.
Click “Submit” when complete.
Step 6You will be brought to a page
that explains the advanced security features.
Read this page and click “Continue” to begin setting up
your security features.
Updating your Pelican@NetSecurity Features, Cont’d
*Membership required to access Pelican@Net. If you need help with any of these steps, please call 1-800-351-4877 to speak to a Pelican State CU representative or stop by a branch near you.
Step 7Select a security question from
each drop down menu and input answers of your choice.
These questions will be used to verify your identity when you perform certain tasks in
Pelican@Net.
*Security question answers are not case sensitive.
Click “Submit” when complete.
Step 8Next, review the answers to
your security questions. If the questions and answers
are correct, click “Confirm” to continue.
Click “Edit” to make any neccessary changes.
Baton Rouge
Petey Pelican
Pelican
Updating your Pelican@NetSecurity Features, Cont’d
*Membership required to access Pelican@Net. If you need help with any of these steps, please call 1-800-351-4877 to speak to a Pelican State CU representative or stop by a branch near you.
Step 9Now, you are required to
enter at least one call-back verification phone number.
The credit union’s monitoring system will contact you by
phone at this number(s) if you choose to bypass answering the verification questions in
Pelican@Net.
Click “Submit” when complete.
Step 10If your phone number(s) is
correct, click “Confirm” to continue. You’re almost done!
(555) 555-5555
Updating your Pelican@NetPersonal Information
*Membership required to access Pelican@Net. If you need help with any of these steps, please call 1-800-351-4877 to speak to a Pelican State CU representative or stop by a branch near you.
Step 11After confirming your phone
number(s), read this page and click “Continue” to proceed.
Step 12Enter or update your current
email address on file with the credit union. It is important to
use an accurate and active email account to ensure that
you receive any important account communication.
Then, create your password reset question and answer.
Click “Submit” to finish.
Pelican@Net First-TimeLogin Complete
*Membership required to access Pelican@Net. If you need help with any of these steps, please call 1-800-351-4877 to speak to a Pelican State CU representative or stop by a branch near you.
Step 13You’re now logged in! Enjoy
Pelican@Net’s more user friendly layout and advanced
functionality designed to help you manage your finances!
If you have any questions once you are logged into
Pelican@Net, please call 1-800-351-4877 or stop by a branch to speak to a Pelican
representative.