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PEACE, ORDERAND
GOOGLEABLEGOVERNMENT
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IntroductionStop punching the keypads and start representing your
constituents...a message to ALL political twits.1 Criticism of
my February 2010 report House of Tweets: Twitter and the
House of Commons was decidedly blunt. Yet the House of
Commons and its members once functioned without
electricity, radio and television, computers and the Internet.
Just imagine the outrage when telephones landed on the
desks of our federal politicians.
Politics has always been heavily driven by relationships and
communication. That hasnt changed. Technology has; and
with it, the many ways in which politicians are able to stay
connected with
constituents anywhere,
anywhen.
The social web has
shrunk the
communication supply chain. In these few years of rapid
change, weve come to expect to be keystrokes from the
people we elect. Canadians call up the websites and social
networks of our elected officials looking for MP positions on
specific issues and to locate contact information we can act
on in the moment. Sometimes our efforts are rewarded with
an enlightening virtual visit; often theyre not.
So, why a new report? Why now?
The role of search engines, social networking, and creative
content is always evolving. Tools including blogs, Flickr,
YouTube, Facebook and Twitter provide new and more
powerful ways for politicians to connect with their
constituents, share their points of view and react quickly to
news in their own words -- this is a real opportunity for
politicians to showcase their talents, triumphs and
personality. The public no longer waits for the evening
newscast, the morning paper or the monthly mailer from their
MPs. Journalists also follow online conversations. The
chatter informs (sometimes even results in) news stories. In
fact, Tweets, blog posts and other digital updates are often
quoted when MPs arent available for comment.
A lot has happened over the last year in social media and
politics. Prime Minister Harper experimented with an
asynchronous video interview; the Liberal Party incorporated
live audio streaming and real-time text chats in Michael
Ignatieffs cross-Canada community town hall meetings; and
Jack Layton discovered the power of social networks and
the sincerity of the digital world when he announced his
prostate cancer diagnosis.
The social web has become a key tool in Canadian provincial
and municipal elections, by-elections and now leadership
races. The media reported that Twitter was a significantcharacter in the story of Naheed Nenshis election as the
new mayor of Calgary a welcome relief for digital
communications folks whod tired of hearing Barack
Obamas name anytime
someone thought of
politics and social
media.
Which brings us to the return of MPs to the House of
Commons at a time when the media and political watchers
are buzzing about a possible spring election. A perfect
opportunity to take stock of what our politicians are doing,and not doing, within the digital culture.
This report gives a glimpse of how MPs are slowly adopting
seven major social networking tools to communicate and
build relationships with Canadians. Its based on ongoing
research and monitoring. If Id published as much as Ive
discovered and included comprehensive suggestions on
what politicians could do to improve their digital impact,
Peace, Order and Googleable Government would be a book.
PEACE, ORDER ANDGOOGLEABLE GOVERNMENT
FEBRUARY 2011
Mark Blevis
Tel: (613) 762-9704
Email: [email protected]
Blog: http://markblevis.com
Twitter: @markblevis
There was a time in this fair land when the railroad did not run.
-- Gordon Lightfoot, The Canadian Railway Trilogy
Peace, Order and Googleable Government by Mark Blevis is
licensed under a Creative Commons Attribution-
NonCommercial-ShareAlike 2.5 Canada License. Based on a
work at markblevis.com. Permissions beyond the scope of
this license may be available at markblevis.com.
1Comment left by Lucifers Hammer on Jane Tabers article How MPs use Twitter.
http://youtube.com/http://facebook.com/http://markblevis.com/house-of-tweetshttp://markblevis.com/http://creativecommons.org/licenses/by-nc-sa/2.5/ca/http://markblevis.com/http://creativecommons.org/licenses/by-nc-sa/2.5/ca/http://creativecommons.org/licenses/by-nc-sa/2.5/ca/http://creativecommons.org/licenses/by-nc-sa/2.5/ca/http://markblevis.com/http://twitter.com/markblevismailto:[email protected]://creativecommons.org/licenses/by-nc-sa/2.5/ca/http://markblevis.com/http://creativecommons.org/licenses/by-nc-sa/2.5/ca/http://www.theglobeandmail.com/news/politics/ottawa-notebook/how-mps-use-twitter/article1480734/http://www.theglobeandmail.com/news/politics/ottawa-notebook/how-mps-use-twitter/article1480734/http://markblevis.com/http://markblevis.com/http://markblevis.com/http://markblevis.com/http://creativecommons.org/licenses/by-nc-sa/2.5/ca/http://creativecommons.org/licenses/by-nc-sa/2.5/ca/http://creativecommons.org/licenses/by-nc-sa/2.5/ca/http://creativecommons.org/licenses/by-nc-sa/2.5/ca/http://markblevis.com/http://markblevis.com/http://twitter.com/markblevishttp://twitter.com/markblevishttp://markblevis.com/http://markblevis.com/mailto:[email protected]:[email protected]://nenshi.ca/http://nenshi.ca/http://twitpic.com/14luhmhttp://twitpic.com/14luhmhttp://www.liberal.ca/openmike/http://www.liberal.ca/openmike/http://www.youtube.com/watch?v=G5tWSMwhGkchttp://www.youtube.com/watch?v=G5tWSMwhGkchttp://twitter.com/http://twitter.com/http://facebook.com/http://facebook.com/http://youtube.com/http://youtube.com/http://flickr.com/http://flickr.com/http://markblevis.com/house-of-tweetshttp://markblevis.com/house-of-tweetshttp://markblevis.com/house-of-tweetshttp://markblevis.com/house-of-tweets -
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WebsitesTim Berners-Lee introduced the world
to websites in 1993. By 1996, the
geekiest among us were creating
personal web pages to share
information and stay connected with
friends. Today, websites are the most
basic online real estate, like a digital
constituency office, where Canadians
have come to expect current policy,
events and contact information. This
makes it even more surprising that 17
(5%) of the 305 current MPs dont
have websites, have posted under
construction notices or suffer from
broken sites. One MP has let hisdomain name lapse (never let them
see you expire).
One of the many challenges of the
web is shelf life; how quickly styles
and standards evolve. Many MP
websites are based on standard looks
and layouts prepared by their parties.
The new NDP green theme is by far
the most eye-catching. The Liberal
Party updated the look and structure
of their common look and feel. TheConservative party template is looking
very dated and in need of a refresh.
Not all MPs are using
the party-prepared
themes. Many have
invested in eye-
catching sites that
punch up important
and timely information,
and provide links to
other online properties
such as Facebook,
Twitter, YouTube and
Flickr.
Some sites feature
outdated content; as
much as two years
old. Visitors are less
likely to trust neglected sites. In the
digital world, currency is well... curren
y. Routinely updated websites get
greater weighting in search engine
results. They also suggest to site
visitors that the MPs communicationsystem is working.
Gimmicks can also be problematic.
Two MPs have websites with auto-
play animations of themselves walking
across the screen and introducing the
visitor to their website. People who do
their web surfing at work or in public
places are likely to scramble to close
those sites when a voice
unexpectedly jumps out of the
computer speakers.
A website needs to be the MPs digital
home base. It should be attractive,
easy to navigate, arranged to highlight
important information, written in clear
language and optimized to help
search engines such as Google direct
relevant traffic to the site. Most
importantly, it should be easy to find.
Each MP should have a vanity
domain name (e.g. http://
markblevis.com) for their website.
Some MP
websites that
caught my eye
Bernard Bigras
http://bernardbigras.com
Bev Oda
http://bevoda.ca
Olivia Chow
http://oliviachow.ca
Bryon Wilfert
http://bryonwilfert.ca
http://bryonwilfert.ca/http://bryonwilfert.ca/http://oliviachow.ca/http://oliviachow.ca/http://bevoda.ca/http://bevoda.ca/http://www.bernardbigras.com/http://www.bernardbigras.com/ -
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BlogsBlogs (web logs)
came into
existence in 1999
and gained
popularity in the
political world
beginning in 2002. These low-barrier-
to-entry, do it yourself sites allow
individuals to publish content in an
organized, categorized and
sequenced manner. Some blogs are
personal journals, others niche-
specific digital magazines.
Its not entirely surprising that few
politicians have blogs and even fewer
maintain them. For the purpose of my
research, blogs were only considered
if they incorporated Really Simple
Syndication (RSS), a type of
distribution method that allows blog
followers to receive content using
special software, rather than having to
visit the blog site to determine if new
content is available. To be considered
current, authors must have
published at least one new article in
the last three months (since
November 1, 2010). A very loose
definition, I know.
Blogs allow MPs to
communicate directly
with the public, in their
own words. In this way,
blogs empower MPs to
be their own media
outlet.
Fifty-one MPs (17.7%)
have blogs, only 19
(6.2%) have posted
fresh content in the last
three months. Almost all
MP blog content is
official statements.
Two blog posts in
particular demonstrate
some of the many political benefits to
blogging.
Maxime Bernier used his blog to post
a clarification of his stance on the
Quebec City Coliseum. It was a direct
response to a journalist who Mr.
Bernier felt misrepresented his view.The post was timely, a quick read and
written in the first person all qualities
that make for an effective blog post.
By the way, Mr. Bernier maintains both
English and French versions of his
blog.
Glen Pearson, who often inflects his
blog with personal views in a
conversational tone, published a great
post relating life as a politician to life
as a family man, tying it together bypointing out he returned home to
discover his beloved porch swing was
already packed away for the winter.
While it can be time consuming,
blogging is a great way to publish
points of view, timely updates and
even the odd personal musing to
demonstrate to readers the author is
human and involved something the
public doesnt always recognize in
their politicians. Also, a regularly
updated blog can help increase an
MPs site rank in search engines such
as Google.
Its easy to get nostalgic about old formats,
but theres no historical justification for this.
-- Richard Branson, Business Stripped Bare, page 112
Blogs updated since MPs returned to the HoC
The following MP blogs have been
updated since January 31. Most of
the content is official. The Bloc
Qubcois has a single feed for all of
its MPs so Ive indicated it here only
once.
BloCgue Qubcois
Irwin Cotler
Rick Dykstra
Ralph Goodale
Mark Holland
Gurbax Singh Malhi
Keith Martin
Dan McTeague
Maria Mourani
Brian Murphy
Joyce Murray
Glen Pearson
John Rafferty
Brad Trost
http://blog.gokeith.ca/http://blog.gokeith.ca/http://gurbaxsinghmalhi.liberal.ca/http://markholland.liberal.ca/http://ralphgoodale.liberal.ca/http://www.rickdykstra.ca/http://irwincotler.liberal.ca/http://blogue.blocquebecois.org/http://www.bradtrost.ca/commentary/http://www.bradtrost.ca/commentary/http://www.johnrafferty.ndp.ca/newshttp://glenpearson.wordpress.com/http://joycemurray.liberal.ca/uncategorized/letter-vancouver-quadras-chinese-community/http://brianmurphy.liberal.ca/http://www.mariamourani.org/http://danmcteague.liberal.ca/http://www.bradtrost.ca/commentary/http://www.bradtrost.ca/commentary/http://www.johnrafferty.ndp.ca/newshttp://www.johnrafferty.ndp.ca/newshttp://glenpearson.wordpress.com/http://glenpearson.wordpress.com/http://joycemurray.liberal.ca/uncategorized/letter-vancouver-quadras-chinese-community/http://joycemurray.liberal.ca/uncategorized/letter-vancouver-quadras-chinese-community/http://brianmurphy.liberal.ca/http://brianmurphy.liberal.ca/http://www.mariamourani.org/http://www.mariamourani.org/http://danmcteague.liberal.ca/http://danmcteague.liberal.ca/http://blog.gokeith.ca/http://blog.gokeith.ca/http://gurbaxsinghmalhi.liberal.ca/http://gurbaxsinghmalhi.liberal.ca/http://markholland.liberal.ca/http://markholland.liberal.ca/http://ralphgoodale.liberal.ca/http://ralphgoodale.liberal.ca/http://www.rickdykstra.ca/http://www.rickdykstra.ca/http://irwincotler.liberal.ca/http://irwincotler.liberal.ca/http://blogue.blocquebecois.org/http://blogue.blocquebecois.org/ -
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If a picture is worth a thousand words,
photo sharing is probably one of the
simplest and most important ways for
politicians to keep their constituentsup to date, share their busy schedule,
and reveal their authentic selves. This
is true whether the MP uses their
smart phone to snap photos of events
and activities, or has a staff
photographer do it for them.
Launched by a Vancouver couple in
2004 (and acquired by Yahoo! In
2005), Flickr has become the de facto
photo-sharing site for Canadian
federal politicians. Im happy to saythat those who use it generally use it
very well.
Thirty-eight MPs (12.3%) have posted
new photos in the last three months. A
further 26 MPs have Flickr accounts;
some neglected since
2007.
Liberal MP Jim
Karygiannis gets
special mention for his
29,261 photos (there
can be too much of agood thing) putting him
well ahead of second
place photo-sharing
MP Michelle Simson
(6650 photos). Rick
Dykstra has a great
collection of photos
from a full spectrum of
events.Albina Guarnieri
gets bonus points for digging into her
old albums and sharing pictures from
her formative years in politics.
Just as important as posting the
photographs is proper labelling.
Overall, MPs do a passable job of
titling and describing the photographs
and identifying the people in them.
Still, some politicians post photos with
the camera-assigned name leavingthe viewer guessing about the story
the photograph tells.
Sharing is an important part of the
digital culture. Most people who
produce online content look for other
content to include in their own
creative projects. By protecting their
photos with the default message All
Rights Reserved, almost all
politicians are missing a great
opportunity to have their photographsconsidered by those content
producers. Only one MP has given
permission for others to share his
photos. Michael Ignatieffs photos
have been made available under a
Creative Commons license, a Some
Rights Reserved model which allows
Mr. Ignatieff to retain copyright while
making his photos available for others
to share under specific conditions
without fear of reprisal.
While Flickr is the photo repository
tool of choice, many MPs with Twitter
accounts are including real-time
photos taken with smartphones in
their Tweets. These are
complementary methods that allow
MPs to reach two different audiences.
Both are near-effortless ways to share
their stories.
Michael Ignatieff makes his Flickr photos available under a Creative
Commons attribution-share-and-remix license. This allows others to
include his photos in their blogs, videos, reports, etc... provided they
credit the Flickr account and photographer (whose name appears in
Mr. Ignatieffs photo descriptions).
2011Walkfor
Memories-A
lzheimerSocietyToron
to
http://www.flic
kr.com/photo
s/ignatieff/53
99056804/
Photo:Radey
Barrack
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According to a recent eMarketer
publication of summarized data,
Canadians love their online video. We
watch and share more video than our
friends in (separately) the United States
and United Kingdom. While there are
many online video sharing services,
YouTube is by far the most widely
known. It was created in 2005 and
bought by Google a year later for a
whopping US$1.65 billion.
Politicians have not yet recognized the
full potential of online video. While 125
MPs (40.6%) have YouTube accounts
and 89 (28.9%) have posted new
videos in the last three months, very
few MPs are exploiting the opportunity
to operate their own media channels.
Almost all the videos (Ill guess about
90%) posted by MPs are individual
segments from Question Period or
television news. There is very little
made-for-web content. However, the
total views metric of the various
YouTube channels reveals MP videosget more views when they show
something the average Canadian cant
see in the media.
Short video reports and interviews are
peppered throughout some YouTube
channels, among them are Meili Faille
and John Rafferty. Olivia Chows Green
House Tour video has been watchedmore than 42,426 times. James Bezans
somewhat controversial horse-and-
long-gun-registry video is the type of
purpose-built political content that gets
views. Unfortunately, it also got the
attention This Hour Has 22 Minutes and
was subsequently pulled. This is
significant not because it highlights a
case of social media trouble (remember,
many non-digital events have been
lampooned by This Hour, Rick Mercer,
The Air Farce and other political satire
programs) but because I feel the video
was aligned with the culture of digital
engagement. Perhaps it was too early
to the party.
In my view, made-for-the-web video
content is going to become an
extremely important way for MPs (and
especially political candidates) to
communicate with their supporters,
voters and the media.
With a Little
Help From My
Friends
Kudos to Canadian politicians for
trying new ways to reach and connect
with Canadian citizens. To those who
suggest the efforts werent without
mistakes, I remind you that the digital
culture evolved from all of us going
through the same process. If we dont
give politicians a chance to get things
wrong, theyll never have the
opportunity to get it right.
You Can Leave
Your Hat On
While I can do without the fanfare at
the front of the video, I rather like that
the famous performance of With a
Little Help From My Friends by Prime
Minister Stephen Harper and Yo-Yo
Ma at the 2009 NAC Gala is part of the
PMs YouTube channel. Its real. There
should be more of that in online
political content.
http://www.youtube.com/user/pmocpmhttp://www.youtube.com/user/pmocpmhttp://www.youtube.com/user/pmocpmhttp://www.youtube.com/watch?v=CxJm6wod-eghttp://www.youtube.com/watch?v=CxJm6wod-eghttp://www.youtube.com/watch?v=CxJm6wod-eghttp://www.youtube.com/watch?v=CxJm6wod-eg -
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The grand digital gathering place for
federal politicians is Facebook. There,MPs have established themselves in
three primary features of the site:
personal profiles, Facebook Groups
and Facebook Fan Pages. Each
feature brings certain capabilities.
Ive elected not to scrutinize personal
profiles since they tend to be geared
to personal relationships and, in some
cases, rightly secured from public
access. Its worth noting 133 MPs
(43.2%) have personal Facebook
profiles.
Facebook Groups make it possible to
create and manage online special
interest groups. Groups come with
certain restrictions which make them a
less effective tool for political
purposes; nine MPs (2.9%) currently
have Groups registered, only two
(0.6%) remain active.
Fan Pages are the tool of choice in the
political Facebook toolkit. There are
205 MPs (66.6%) with Fan Pages, 116
(37.7%) are active. Some active Pages
have as few as 27 fans (Andrew
Scheer) and others as many 39,050
fans (PM Harper). Naturally, high
profile MPs such as party leaders
boast the most numerous and active
fans.
Some MPs have cultivated large and
active Facebook communities. Most
MPs are using Facebook Fan Pages
as broadcast channels. Some,
including Glenn Thibeault,
occasionally join established
discussion threads. User Cash Tastic
recently left a comment on Olivia
Chows very active Facebook FanPage saying Could you please make
more Facebook posts that aren't
tweets? Tweets make for pretty
garbled reading, and if I wanted them,
I'd be on twitter. This confirms my
long time belief that each digital
gathering place should be managed
independently and be filled with
content that appeals to the purpose of
that community. Facebook and Twitter
are very different.
Facebook communities can be
amazingly demanding to manage.
Depending on the level of
engagement, questions and
comments can come in at such a rate
that makes it difficult to keep up let
alone respond in a meaningful way.
Thats at the best of times. When crisis
strikes and there is such a thing as
good crisis which can be just as
overwhelming as the bad variety it
can be completely overwhelming for
any number of people to keep up.
Theres also the challenge of having to
police off-topic contributions,
unsolicited promotional statements
and advertisements SPAM. That
required effort may explain why some
Facebook communities have been
dormant since the last federal election.
Its my observation that the MPs who
are most successful in building andactivating communities are those who
routinely post fresh content, respond
to queries and keep their community
up to date with information that cant
be readily found elsewhere. Engaged
online communities are largely driven
by valuable and timely information --
and occasionally entertainment. So,
its best to build the community and
have it at the ready now, when you
may not need to activate it, rather than
during an important debate or electionwhen you do.
Of all the major social networking sites,
the professional networking service
LinkedIn is probably the least suited to
political careers. So, I only mention here
in passing that 56 MPs (18.2%) have
LinkedIn accounts with which they have
done little or nothing to build completeprofiles or establish connections with
others. Some accounts boast as many
as 446 connections, while others have
none.
Four MPs have published written
recommendations of others on this site.
One MPs LinkedIn profile misreports his
party affiliation.
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Of all the major social media
platforms, Twitter is perhaps the most
misunderstood. It was launched in
2006 under the premise that userswanted to share what they were doing
at any given moment with a group of
friends. It sounds incredibly mundane
and has been accused of being such.
However, as is the case with many
social media tools created with one
purpose in mind, the user community
built on the idea and changed it.
Twitter is now one of the most
important real-time communication
tools. Its become the go-to place for
breaking news and has played an
important role in emergency
communication, advocacy,
information sharing, technical support
and general staying-in-touch.
Twitter has a reputation for causing
immediate public relations crises for
those who use it. While there are
many such examples, Twitter, indeed
social media, does not hold the
monopoly on crisis. I often suggest
that the Liberal sponsorship scandal
and the Helena Geurgis airport fiasco
did just fine without digital tools.
Things do spread much more quickly
online. Ill give you that.
One of Twitters greatest strengths is
that its a public tool. Twitter can be
indexed by search engines meaning
results of a particular Google search
are likely to include relevant Twitter
accounts and up-to-date content.
This means a properly configured
Twitter profile and relevant tweets can
help strengthen a politicians digital
footprint.
Twitter use by MPs has evolved since
House of Tweets was
published February
2010. Active use of
Twitter has grown since
then from 62 MPs (20%)
to 101 (32.7%) at the
time of this report. There
are 160 MPs (51.9%)
with Twitter accounts.
Many havent used them
in quite some time, or at
all.
What hasnt changed
since last year is the
confusion regarding
Twitter influence. Many
still measure influence by follower
count. Thats certainly one metric.
However, the size of the network is
not nearly as significant as its level of
engagement -- having a network that
responds, shares and acts based on
the relationship with the hub of the
community. Services like Klout.com
have developed algorithms to
measure the influence and reach of
Twitter accounts. Individuals with
higher Klout scores are thought to
have a more meaningful connection
with their Twitter communities. True
Reach is a metric that determines the
size of an individuals engaged
audience.
For example, @TonyClement_MP has
7,848 followers, with a Klout score of
62 and True Reach of 3,000. This
means MP Tony Clement has a
respectable amount of influence and a
reasonably attentive audience. By
contrast, @PMHarper, the official
account of PM Stephen Harper has
80,698 followers (the most among
Canadian MPs), a Klout score of 58
and True Reach of only 9.
Since he started Tweeting in March
2010, Tony Clement has set the bar
high for Tweeting MPs. Mr. Clement
Tweets a nice blend of information,
entertainment and political value. Like
many, hes experienced some of the
dizzying highs of social media
success and flirted with the
dangerous waters of digital missteps.
However, hes navigated the culture
very well.
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HoC FirstsHeres a little trivia on the increasing role of digital in
Canadian politics. I present to you first appearances in the
House of Commons (according to the full-text searchable
Hansard database).
Google
Googles first official mention in the House of Commons was
made by Liberal MP Ruby Dhalla on September 9, 2009.
With regard to government spending on Google adWords
since January 2006: (a) how much has each department
spent; (b) what keywords were chosen; (c) what daily limits
were set; (d) what was the cost of each keyword; and (e) how
many clicks were made per keyword? (40:3 Hansard 66;
2010/9/20; question 241)
Facebook
Bloc MP Nicolas Dufour introduced Facebook to the House
of Commons on October 20, 2009 when he said Let us take
for example the social networking site Facebook. This is a
new technology that has been in place for a few years
already. (40:2 Hansard 96; 2009/10/20; 1215)
Its interesting to note that Mr. Dufour was 17, just shy of
legal voting age, when
Facebook was launched in
2004.
Twitter
Mere minutes after MP
Dufour introduced Facebook to QP, Twitter earned its first
mention in the House as Liberal Hon. MP Ujjal Dosanjh stood
up to announce Mr. Speaker, I rise on a point of order. I wish
to inform you and the House that I inadvertently tweeted
about matters that I ought not to have tweeted about; that is,
the in camera proceedings of the defence committee. That
was an error on my part and that entry will be deleted at the
earliest possible opportunity, which is right after I get out of
here. (40:2 Hansard 96; 2009/10/20; 1505)
YouTube
On March 15, 2010, Bloc MP Paule Brunelle said Mr.
Speaker, last week the Prime Minister decided once more to
control how one of his speeches would be broadcast, to
thumb his nose at traditional media and to post his response
to the Throne Speech on the popular website,
YouTube. (40:3 Hansard 9; 2010/3/15; 1410)
ConclusionsFederal politicians need to increase their digital influence
between elections and issue-specific campaigns. They must
continue to develop their online skills, using them to create
and strengthen constituencies of support which can be
activated when needed. Election time is not the time to start.
MPs need to be more methodical about their use of social
media, remembering that each digital outpost (Flickr
account, YouTube channel, Facebook Fan Page, etc)
reflects well, or poorly, on them. Each property must be
maintained with relevant and current information and should
serve as a beachhead for their primary digital headquarters
their website.
Its not necessary, nor is it always possible or practical, to
establish a presence on many different social networking
sites. However, doing so means making a commitment that
all channels be unique rather than redundant. If its worth
doing, its worth doing in a way that gives supporters and
potential supporters a reason to follow MPs in multiple
places.
Bravo to the MPs who are experimenting with the new digital
tools and culture. You are the ones willing to take risks to
discover new territory. It can be scary. Progress often is.
This report is a glimpse into my ongoing research
and monitoring. I continue to share findings,
statistics, recommendations and personal
musings on my blog, markblevis.com.
Email me if you would like to receive updates:
Mark Blevis
Tel: (613) 762-9704
Email: [email protected]
Blog: http://markblevis.com
Twitter: @markblevis
Peace, Order and Googleable Government by Mark Blevis is licensed under a Creative
Commons Attribution-NonCommercial-ShareAlike 2.5 Canada
License. Based on a work at markblevis.com. Permissions
beyond the scope of this license may be available at http://
markblevis.com.
Gotta get on our way cuz were movin too slow
-- Gordon Lightfoot, The Canadian Railway Trilogy
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