Information Systems Greece

WHAT YOU SHOULD KNOW ABOUT YOUR PC

The following information is being supplied to you by the Information Systems department in an effort to make you aware of some decisions you must make and some of your responsibilities when using a company’s personal computer. If you have any questions on this material, please

contact the I.S management. I.S SUPPORT CENTER (HelpDesk)

The I.S. Support Center (HelpDesk) is available to assist you with any I.S. related incident you may have. The I.S services are available each workday from 8:00am to 5:30pm at toll free line 8011155200 or at extensions 619, 621 and 620. You can also send your requests for support

to HelpDesk through HelpSTAR application, or directly to: helpdesk.athens@sanofi-aventis.com via e-mail. All reported incidents are logged and followed up on to ensure satisfactory resolution. PC VIRUSES

A PC virus is software created to specifically disrupt or destroy your work on the PC in different ways. The most common way a PC virus is spread is by sharing diskettes, CDs, Flash memories or files among different PCs or networks (Intranet, E-Mail, Internet e.t.c).

1 What you should know about your PC

An intercompany anti-virus software (Symantec Antivirus) has been installed to protect all PCs against this problem. Before a program or file processing the anti-virus software checks and informs you if a virus exists. If you suspect there may be a virus on your PC or a diskette, contact the I.S. HelpDesk immediately for assistance. LICENSED SOFTWARE

Almost all software is copyright protected. Sanofi-Aventis purchases a license to run software on PCs. You must only utilize software that is legally licensed to run on your PC. It is against company policy and the local and international low to run protected software that is not

licensed. Also, only Sanofi-Aventis licensed software is authorized for use on company owned PCs. If you are not sure of the status of any software on your PC, contact the I.S. management. SAFEGUARDING YOUR DATA

Your PC is equipped with a hard disk where you may save software and your data. Since your PC is connected to the local network, you must always save your data on the file server. Any of these disks drives can fail and you can potentially lose your data. I.S. performs daily backups of

all the data on the network servers. This does NOT include the hard drive on your PC. If you store data on your hard drive (C:), YOU must periodically back it up. The network server provides you with two additional disk directories: a:) “departmental” or “group” COMMON directory. Anyone in your department or your group you belong has read and write access to all the data on this directory. b:) The F:\COMMON directory which is available to everyone on the company’s network -so be careful what you store there. 2 What you should know about your PC

ACCESS TO DATA

Unless YOU take some positive actions, all

the data stored on your hard disk is accessible to ANYONE who can physically access your PC. To avoid this you must follow all the physical and logical considerations for systems security. Please read carefully the IS Security Policy guidelines located in Outlook Public Folders or visit: http://issecurity.sanofi-aventis.com/Policy_en_US.asp for more information on Group IS Security Policies. If you need additional security measures to store sensitive or confidential data on your PC, contact the I.S. management for assistance. PHYSICAL SECURITY

3 What you should know about your PC

As with any other piece of office equipment, you are expected to take reasonable precautions to assure it is not stolen or damaged, just as you would do with own personal property. If your PC or other I.S. material is stolen

or damaged, your department will be responsible for paying for a replacement. In some cases, additional security measures may be necessary. Contact the I.S. management for assistance. Any missing or damaged equipment must be reported to the I.S. department immediately.