PCI® Change Practitioner ProgrammeA blended action-learning programme for Project and Change Managers who need to plan and deliver major organisational change projects and initiatives more effectively

• Learn and apply a proven andsystematic change managementmethodology quickly and to a highstandard.

• Access change tools and roadmapsto help gather and evaluate decision-making data to improve projectsuccess.

• Build a change plan for a major projectthat is critical to your organisation

• Receive feedback on your plan froman experienced change leader

Changefirst is an active member of a number of professional associations, including:

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PCI® has been used successfully for nearly 20 years

Used by over 15,000 change practitioners in 50 countries worldwide, it is based on nearly two decades of field research and ‘hands on’, practical application with clients. It describes 6 Critical Success Factors that individuals in organisations need to learn and master if they want to successfully execute change.

It is a systematic approach

PCI makes change happen in your organisation by enabling project and change managers to:

• create and share a compelling case for change that directsand motivates key people in your organisation

• build a critical network of skilled change leaders who willprovide direction, guidance and support for strategic change

• develop and implement the engagement processes neededto communicate with, involve, reward and up-skill your peoplein the delivery of change

• build commitment and engagement to change at all levelsin the organisation

• deliver personal commitment, skill building and behaviour-changing action plans

• help people to adapt personally to change and to sustainthe change with the minimum level of disruption

Our PCI Change Practitioner workshop provides practitioners with all of the change resources they need in one place.

• Business change managers

• Project and programme managers and teams

• HR/OD/Learning and development managers

• Change leaders

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Introducing PCI®

People-Centred Implementation (PCI®) is a comprehensive change implementation methodology that helps organisations to initiate, plan, implement and track major change initiatives.

PCI® is flexible enough to apply to different change scenarios including the introduction of new technology, restructuring or merger/acquisition, major IT implementation roll-out and downsizing.

Who should attend this workshop?

Source: Changefirst’s ongoing research with clients

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PCI® Practitioner Programme

MODULE CONTENTDelivering Organisational Change

Discover and understand the difference between installation and implementation

Exploring People-Centred Implementation – PCI®

Become familiar with the PCI methodology through a “learn and apply” approach

Getting started on your change plan

Kick-start your new change project by completing and learning from, three insightful change tools.

• work on ‘live’ change projects

• leave with a change plan

• confident to apply learning toto future projects

ACTION-LEARNING

DAY1 SESSION CONTENTIntroductions Workshop context

Making a case for change management

Ways to sell the benefits of a people-centred approach to projects

Planning the project kick-off

Creating a Shared Change Purpose – Imperative, Vision, Solution Statements, Early Risk Assessment, Communication Best Practice

Developing the leadership plan

Building Effective Change Leadership – Change Network Mapping, Sponsor Readiness, Influencer and Change Agent Development

DAY2 SESSION CONTENTCreating the engagement plan

Building Powerful Engagement processes – building activity plans for Involvement, Learning, Rewards and Communications

Preparing for local deployment

Developing Committed Local Sponsors – addressing Line Manager issues and enlisting their supportBuilding Strong Personal Connection – tailoring messages, creating support plans to build commitment in different local areas

Assessing and tracking change progress

Creating Sustained Personal Performance – diagnosing and managing change resistance, measuring progress

DAY3 SESSION CONTENTPCI® planning withRoadmap Pro ®

Improving your plan Using tools effectively - Complete PCI tool review to ensure effective use in your organisationIdentify priority actions for the next 7-30 days

Case study Work in teams to apply the workshop learning to an independent case studyDeliver case study presentation

Workshop review Peer coachingReview and feedbackAward PCI Certificates

“Just the right balance of theory

and real world examples.

A highly practical and engaging

workshop.”HR Project Manager

PART 2 – 3-day workshopA 3-day practitioner workshop for application support on a ‘live’ project

PART 1 – Online learning Complete two powerful action-learning sessions that will accelerate your change education and help you with immediate application to your change project

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What do participants receive?

Participants receive a comprehensive programme package that includes:

• Orientation – Foundation e-learning preparation/orientation via the e-change learning centre

• Action-learning – Over 25 hours of practicalaction learning and project planning, both onlinevia e-change and face-to-face in workshop

• Coaching and support from real changeexperts – Highly experienced former changeexecutives who are not only experts in PCI butalso in planning and implementing major changeprogrammes for large organisations

• Materials – Detailed workbook, easy referencepocket guide and research papers

• Roadmap Pro® – 2-year licence

- Toolkit – 11 change implementation tools withbenchmarking and segmentation capability

- Planner – step-by-step change planner, built inexecution guide, planning collaboration

- Resources – key slide pack, white papers,different planning templates, worked example

- Learning Centre – bite-size help modules onkey change management techniques

- Social Media and knowledge collaboration –learn from each other, share best practice andget immediate peer advice on difficult changeissues

• Book – Successful Change by David Miller,Founder and Chairman of Changefirst.

Other servicesThe PCI Change Practitioner Programme is part of a comprehensive approach to implementing major change in your organisation using our Learn, Apply & E mbed process. To �nd out more, visit our website www.changesynergy.com.au

“We chose PCI because it provided

a structured yet highly flexible approach to change and

building our own capability.”

Head of Change

“Roadmap Pro is extremely helpful –

bringing structure, tracking and

accountability to the people aspect

of change projects.”Project Manager

You leave the workshop with a Change Plan you can implement

Comprehensive online toolkit with step-by-step change framework

Contact us

PLACES ARE STRICTLY LIMITED at this workshop so reserve your place now by emailing info@changesynergy.com.au or calling +61 3 9459 4110

Coaching and feedback from highly experienced facilitators

changesynergy.com.auC hange S ynergy is the exclusive partner for C hangefirst in Australia & New Zealand. C hangefirst’s P C I® and e-change® are licensed products and are protected by copyright laws. C opyright © C hangefirst Limited 2014. All rights reserved.

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