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PBA303C: OPERATIONS MANAGEMENT

3 CREDITS (3-0-0)

UNIT- 1

Objectives;

1. To study the development of Operation management anddescribe its functional areas.

2. To demonstrate the importance of facility location andlayout

3. To analyse the role of method study, work measurement andworking condition in improving productivity.

4. To employ scheduling techniques5. To discuss the role of material management6. To describe total quality management

UNIT-1

Introduction to Operations ManagementMeaningImportance

historical contributions concept of production, productionsystem, classification of production system, production management,

System view of OM - a framework of managing operations-

operations management objectives.

Productivity and work study- Productivity and the standard of

living, Productivity and the organization, productivity, variables

affecting labour productivity, work content and time, Work Studyand related working conditions and human factors. Introduction to

Method Study and Work Measurement.-Numerical problems on

productivity measurement, time study and work standards

Case studies(10 Hours)

UNIT2

Facility PlanningFacilities location decisions, factors affecting

facility location decisions and their relative importance for differen

types of facilities, Facility location models. Numerical problems on

location selection. Facility layout planning. Layout and its objectivesfor manufacturing operations, warehouse operations, service

operations, and office operations. Principles, types of plant layouts

Factors influencing plant layout .

Capacity Planning: Definition, and measures of capacity time

horizon and frame work in capacity planning, alternatives for

capacity argumentation, Decision tree for capacity planning

Aggregate planning planning hierarchies in operations,

necessity of aggregate plan, frame work for aggregate

production planning, alternatives for managing demand andsupply, capacity augmentation strategies

Resource planning: Depended demand attributes, framework, MRP

Case studies(11 Hours)

UNIT3

Materials Management- Role of Materials Management- materials

and profitability, Purchase functions, Procurement procedures

including bid systems, Vendor selection and development, Vendorrating, ethics in purchasing. Roles and responsibilities of purchase

professionals. Concepts of lead time, purchase requisition, purchase

order, amendments, forms used and records maintained. Numerical

problems on vendor rating, ,

Inventory Management: Concepts of inventory, types,

Classification, selective inventory management, ABC, VED, and

FSN analysis. Inventory costs, Inventory models EOQ, safety stocks,

Re order point, Quantity discounts. Stores- types, functions, roles

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responsibilities, Inventory records, Inventory models, Discounts.

Basic problems.

Case studies(11 Hours)

UNIT4

Scheduling of operations- need and bases for scheduling, loading of

machines, scheduling of flow and job shops, sequencing problems

Statistical Quality Control (SPC)- Basic concepts of quality of

products and services, dimensions of quality. Relationships between

quality, productivity, costs, Concept of specification limits, statistical

control limits, control charts for both attributes and variable data.Numerical examples and Case analysis

Total Quality Management-. Basic concepts of Total Quality

Management, Various Approaches to TQM, PDCA cycle, Qualitycircles, introduction to Quality Function Deployment and its

benefits. Relationship between ISO 9000 and Quality, Principles of

ISO 9000, Benefits of ISO 9000.

(10 Hours)

TEXT BOOKS:

1. Operations Management Theory and Practice, B.Mahadevan,Pearson education,Second impression 2007

2. Operations Management, William J. Stevenson 8th 2005 edition,

3. Operations Management, Richard B Chase 11theditionTMH,

REFERENCE BOOKS:

1. Production and Operations Management Prof. K.Ashwathappa, K Sridhar Bhat, Himalaya Publications

2. Production and Operations Management, Text and cases,Upendra

kachru, First edition excel Books.

3. Operations Now, Byron J Finch, Tata Mc Grawhill, 3rd

edition,2008

4. Operations Management, Norman Gaither & Greg

Fraizer, Thomson South Western

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