Payxpress Profile

Corporate Office: 90/31 B, First Floor, Malviya Nagar, New Delhi-110017 Bangalore Office: 204, 9th Cross, 4th Main KSRTC Layout, J P Nagar 2nd Phase, Bangalore-560078

ACE PAYXPRESS SERVICES P V T . L T D .

T o t a l H R & P a y r o l l M a n a g e m e n t S e r v i c e s

SANSUN STAFFING SOLUTIONS P V T . L T D .

T o t a l S t a f f i n g S o l u t i o n s & C o n t r a c t M a n p o w e r C o .


Profile Ace Payxpress Services Pvt. Ltd., (“ACE”) New Delhi, incorporated in the year 2000 is being managed by Finance, HR and IT professionals with a cumulative experience of 75 years. On a constant feedback from our partners, we have set up a back office HR, Payroll and compliance firm that renders support to transnational and domestic companies in not only enabling them to lower their operational cost and head count without compromising on the quality and effectiveness of their work, but also in navigating the difficult Indian Regulatory environment. With Romy on board, we would also be assisting our clients in market mapping and helping them with their enter the market strategy. Our clients have been attracted by our proven ability to achieve higher than expected cost savings in outsourcing services. We have consistently delivered a high return on investment to our customers. On average, our customers save 30% to 50% on the outsourcing engagements advised and managed by us. Sansun Staff ing Solutions Pvt. Ltd., (“SANSUN”) New Delhi, was incorporated in the year 1995. We are into third party payroll, recruitment and employees welfare schemes such as provident fund, superannuation and gratuity fund etc. We come with a proven track record of giving pro-active support to our clients (“Partners”) helping them in any kind of situation that they are in. This approach has always helped us building a strong


bond with our partners. We have special expertise in helping our clients in scaling of business. We also have extensive exposure to all major industries specifically manufacturing, trading, liaison offices, back office etc. From talent perspective, we are a mix of highly qualified professionals including Chartered Accountants, Cost Accountants, Company Secretaries, Lawyers, MBA’s & Commerce Graduates. The credentials of key persons in our group companies are given below. Contact Details: Sandeep Gupta Ace Payxpress Services Pvt Ltd. 90/31B, First Floor, Malviya Nagar New Delhi - 110 017 Ph: +91 9810115749 E-Mail: [email protected]


Our Assets

Shailesh Tewary Director & Chief Mentor President Croatia South Asia Business Forum International Director, Business Intelligence Society of Japan Founder President “hridai” Society for HRD Core Committee Member All India Organization of Employers (AIOE)

Professional in Human Resources Development with over 30 years of global experience in Defense Services, Manufacturing, International Trade, Hospitality, Aviation, Infrastructure, Media and Security across India, Hong Kong, Korea, China, Middle – East, Europe, USA while working with Indian Army, Hyatt, Bell Ceramics, Abjar International, Sahara India, G4S Security Services and Hridai.

Previous corporate role as Regional HR Director South Asia with G4S having business responsibility of 185000 employees, representing largest workforce in Industry in the Region.

Graduate in Commerce, Post Graduate Specialization in HRM Hong Kong, Post Graduate Diploma in Public Administration, Certified Lead Auditor SA 8000 from Rina Italy and Certified Trainer in Aviation Management by IATA Singapore and various Training & Development Courses in Leadership and Management.

Core competencies include taking lead role on strategic alignment and organizational agility needs with focused skills and abilities to leverage likely internal and external relationships to resolve complex business issues related to workforce & management development, statutory & legal matters and overall productivity enhancement by people synergy. Ensures error free payrolls and nation wide compliances with labour laws.


PROFESSIONAL PARTICIPATIONS:

• Advisory Committee Member of Academic & Professional Institutions including Legal and Human Rights, Assocham, FICCI, Confederation of Indian Industries (CII), AIOE,

• International Speaker on Management, Employment, Employee Engagement, Industrial Relations and Leadership Forums:

• Directorate General Resettlement (DGR – Defense Services) • Ex. Member of Minimum Wages Advisory Board, Govt. of India CA. Sandeep Gupta Director Managing Partner – Sandeep Ramesh Gupta & Co. Sandeep Gupta is a Chartered Accountant, Management Accountant and holds a honors degree in Commerce from SRCC. Sandeep is the founder and the guiding spirit who has given the organization an enviable growth since inception. With over 23 years of experience in Taxation and Financial Adviosry Services, he strategises entry of foreign companies in India and identifies potential joint venture partners. He advises on business negotiations, foreign exchange regulations, international tax treatise, transfer pricing, business valuations and financial modelling. Have worked with early-stage startups as well as companies “on the bubble.” Seasoned Finance Professional with strong exposure to Business Dynamics. Proven ability to manage critical challenges at tough times has helped providing strategic push for the successful growth. Strong people management skills, Good functional knowledge help giving results in all kinds of situations. Significant exposure to startups.


KEY ACHIEVEMENTS: • Facilitated Private Equity transactions / Debt Placement worth US$ 400

Million • Setup Overseas Enitities for trading business • Handling F&A activities for 50 domestic and 60 overseas entities • Achieved savings of US$ 50K by filing of refunds claims in respect of

Service Tax paid on input services. • Achieved savings of US$ 130K by filing refunds claims in respect of

Special Additional Duty (SAD) paid on import of goods under Customs Act.

• Implemented tax friendly salary structures based on legitimate allowances and reimbursements within the existing tax framework.

KEY STRENGTHS: • Self Initiator • Strong Execution • Analytical Skills • Always on a look out for oppurtunities for value. SPECIALTIES: • Management, Planning and Control Systems • Business Negotiations and Procurement • Financial Compliances • Tax Planning, Statutory Compliances • Business Strategy and Process-Engineering • Liasoning/Coordination


SERVICES CONTENTS Index ............................................................................................................................................................ 1

1 HUMAN RESOURCES ............................................................................................................................. 8

1.1 HR ADVISORY SERVICES ................................................................................................................. 8

1.1.1 Strategic HR Solutions ............................................................................................................. 8

1.1.2 HR Operations ......................................................................................................................... 8

1.1.3 Strategic HR Consulting ........................................................................................................... 9

1.2 HR OPERATIONS ........................................................................................................................... 10

1.2.1 Recruitment and On-‐Boarding Support ................................................................................ 10

1.2.2 Employee Relations ............................................................................................................... 10

1.2.3 Performance Management ................................................................................................... 10

1.3 HR RECRUITMENT ........................................................................................................................ 11

1.3.1 Human Resources & Recruitment in India ............................................................................ 11

1.3.2 SEARCH AND SELECTION ....................................................................................................... 11

2 PAYROLL OUTSOURCING SERVICES ..................................................................................................... 11

2.1 Payroll Services ............................................................................................................................ 11

3 COMPLIANCE SERVICES ....................................................................................................................... 12

3.1 Compliances Services ................................................................................................................... 12

4 EXPATRIATE SERVICES ......................................................................................................................... 13

4.1 Expatriation Services .................................................................................................................... 13

4.1.1 EMPLOYEE COMPLIANCE ...................................................................................................... 13

4.1.2 EMPLOYER COMPLIANCE ...................................................................................................... 14

4.1.3 PF Services in relation to IWS ................................................................................................ 14

5 PX HRMS SOFTWARE AS A SERVICE (SaaS) .......................................................................................... 14

6 STAFFING SOLUTIONS ......................................................................................................................... 17


1 HUMAN RESOURCES

1.1 HR ADVISORY SERVICES

We Take Care of Your HR Concerns While You Focus on Your Core Business in India

If you are an international organization starting up in the Indian market or have an existing operation which is

expanding or needs management support, SRG offers a hands on professional HR management advisory and

management solution in India.

Why Choose SRG’S HR Advisory Services

• SRG provides the expertise of how to identify, attract and retain talent in India.

• Provides comprehensive HR advisory services in order to address your local requirements.

• SRG HR Advisory Services supports the management of your people and regulatory risks in India, e.g.,

pre-‐employment screening, disciplinary issues, statutory compliance & employment governance.

• By understanding both your home market and the Indian market, we can guide you through differences

in how to manage HR in India.

1.1.1 Strategic HR Solutions SRG provides alignment with your business objectives for entering into India. Our HR Business Partnership

program understands and overcomes local employee challenges, e.g. employee meetings, feedback,

grievance redress, productivity management, union matters, salary benchmarking, pay parity etc. We provide

advice and deploy best practices in attracting the highest quality candidates in the marketplace that best fit

your needs. As part of strategy, SRG will guide you through India’s complex employment laws and statutory

compliance, ensuring that your company stays within the regulatory labor norms in India.

1.1.2 HR Operations SRG will advise and administer all payroll, benefits, and expense management for your local employees,

creating policies and handbooks and integrating the same with your group policy requirements. We hire your

employees on your behalf, and put them on our payroll, so that you can manage a legally compliant payroll

prior to incorporation of your Indian subsidiary.


1.1.3 Strategic HR Consulting

1.1.3.1 HR Infrastructure for Start Ups

• Design organization structure including creation of job descriptions for all key roles.

• All HR related statutory registrations which are mandatory for certain establishments in India (e.g.

registration under Shops & Commercial Establishments Act, Payment of Gratuity Act, Provident Fund

Act, Employee State).

• Advise on cultural issues.

1.1.3.2 Employee Relations

SRG acts as an extension of your HQ HR team on the ground in India:

• Meet with the employees regularly and understand their comfort levels, address issues/concerns and

resolve conflicts, if any, and share reports on employee needs, providing a best practice approach to

handling employee grievances/issues from an Indian HR context.

• Identify areas of improvements of employees and analyze training needs, when required.

• Advise on union legislation and practices, and the impact on your business.

1.1.3.3 Employee Productivity Management

• Design an effective performance management system aligned with business goals of your organization.

• Be instrumental in the performance review of the employee/s.

• Advise on the efficient and legally acceptable measures of managing performance in India.

1.1.3.4 Consulting on Employment Laws and Statutory Labor Compliance

• Provide guidance on employment laws regarding applicability of relevant statutory norms and

compliance obligations.

• Adherence of the organization to all prescribed labor laws (e.g. minimum wages, work hours, leave

requirement, contract labor norms).

• Mitigate risks by conducting regular labor compliance audits and bridging any gaps identified.

• Keep you regularly updated on various developments in the statutory segment.

1.1.3.5 HR Policies and Employee Handbook

• Study the culture and dimensions of the Client organization and identify the scope of policies, including

reviewing head office policies for any potential non-‐compliance issues within India.

• Define the policy scope and seek consent of all stakeholders (from Client office).


• Work with you to draft practical policies in accordance with Indian regulatory norms and industry

practice (e.g. disciplinary policy, maternity leave policy, leave policy).

• Draft code of conduct and secrecy related documents.

• Conduct policy orientation sessions for your local employees.

• Create an employee handbook which works as a reference for all new staff and existing ones.

1.2 HR OPERATIONS

1.2.1 Recruitment and On-Boarding Support • Issuance of offer letter

• Conduct background checks

• Issuance of employment agreement & bonus document (if applicable)

• Conduct on-‐boarding formalities and HR induction – includes completing the joining form, capturing

payroll and insurance-‐related information, collecting relevant documents, organizational overview,

policy awareness, discussing key standard operating procedures, general rules around timings, lunch

hour, dress code, etc.

• Ensure employee handbook comprises all the work conditions, employee benefits, office rules, code of

conduct and various regulations within agreed timelines.

• Setup of life and health insurance and organizing mediclaim insurance cards.

• Ensure pre-‐probation period end discussions take place. Based on the review, issuance of either

confirmation or extension letter

1.2.2 Employee Relations

• Monthly meetings and feedback exchange including recognition, grievance, discipline related

discussions.

• Circulating emails to all employees on occasions like birthdays, employment anniversaries, performance

excellence, new benefit introduction, etc.

• Advice on ER issues like under-‐performance, indiscipline, behavioural matters, dignity @ work issues.

• Exit Interview

1.2.3 Performance Management

• Help Clients issue a KRA or KPI document for employees and assist in documentation.

• Guide clients on performance management issues and, if required, employee separation/severance-‐

related matters and generate the requisite documentation, if such need arises.

• To issue increment/bonus/incentive letters, as applicable.


1.3 HR RECRUITMENT

1.3.1 Human Resources & Recruitment in India

• Search, interview, shortlist and appoint candidates.

• Provide benchmarking on salary packages and benefits.

• Management of ongoing HR & employment formalities.

• Provide employment contracts, handbooks, policies and guidelines.

• Ensure compliance on the legalities of an employment entry/exit process.

• Establish privacy and data protection procedures in line with clients global policies.

• Advise client on all other local HR India related matters and local nuances.

• Setting up health and travel insurance policies for employees.

1.3.2 SEARCH AND SELECTION

• Understand the detailed job requirements and advise on likely compensation and benefits structures as

per the Indian market standards.

• Source Candidates:

• Post jobs on the internet and through local newspaper/s based on your requirements.

• Screen applications.

• Search and headhunt candidates from a profile database and professional networking channels.

• Shortlist qualifying candidates and facilitate their interviews with you.

• Manage candidates efficiently.

• Conduct reference checks and background verification of the selected candidates.

• Advise on offer letter/contract expectations and, where required, negotiate on your behalf.

• Complete orientation process, based on your requirements.

2 PAYROLL OUTSOURCING SERVICES

2.1 Payroll Services Payroll being an important function for any organization requires specialization and a clear understanding of applicable laws in processing the payroll of employees. Realizing this requirement, and also to help confidentiality and administrative convenience, with our dedicated to HR services and experienced team we provide a wide-range of payroll services to our clients. With a view to remove a significant administrative burden from management, allowing you to focus on the core business operations we ensure that salaries, related elements and relevant taxes are calculated in accordance with appropriate legislation and are paid and remitted as required. With appropriate planning, a focused approach and support to the organization from start to finish. We provide the following services


• Preparation of the company's monthly salary slips in accordance with data received from the company • Setting up the payroll master file in to payroll data base • Calculating and transferring take home pay based on data provided • Preparation of Salary Reports • The appropriate distribution of the monthly salary slip expenses to the cost centers specified by the company, the

preparation of accounting records • Tracking of annual leave and sales premiums, and maintenance of the annual leave register • Preparation of all periodic declarations and list to be submitted to official authorities • Preparation of the personnel's medical assignment documents and the delivery of leave, payroll, and personnel

entry-exit information to personnel • Preparation of insurance information for new hires, calculation of all types of necessary compensations and

wages at termination of the employment contract, and delivery to the bank with the approval of human resources management

• Preparations of necessary exit documents for personnel like employment documentation and termination notifications

• Preparation and maintenance of individual personnel files • Personal employee support services concerning their payroll matters

3 COMPLIANCE SERVICES

3.1 Compliances Services

Compliance and risk management are necessary either due to statutory requirements or as a requirement of global best practice and corporate governance.

In today’s dynamic business environment, for any business organization one of the most important challenges is to ensure compliance of various laws and considering the fact that the law has become more complex in recent years as a result of many reforms, amendments and notifications, it is of utmost importance for every organization to comply with various laws so as to ensure better corporate governance and meet with the requirements of vigilant government authorities.

We have a dedicated team of HR, Advocates, Chartered Accountants, and legal professionals, which possesses extensive experience in various compliance under various Indian Labour Laws. Our team has extensive experience across industry and service verticals and has competency for handling various compliance review matters.

We assist you to foster good relationships with the Regulators under the various labour laws in order to achieve your business goals and to comply with the regulatory requirements.

• Advisory services • Liaison and interaction with regulators • Submission of applications to regulators • Statutory reporting, documentation • Board and audit committee reporting • Compliance outsourcing, Planning, data management and audits • Compliance documentation


• Compliance policies, procedures • Compliance monitoring and review

We assist the company in complying with the following labour laws:

! The Provident Fund and Misc. Provisions Act, 1952 ! The Employees' State Insurance Act, 1948 ! The Shops and Commercial Est. Act, 1961 ! The Contract Labour (Regulation & Abolition) Act, 1970 ! The Minimum Wages Act, 1948 ! The Payment of Bonus Act, 1965 ! The Payment of Gratuity Act 1972. ! The Payment of Wages Act, 1936 ! The Maternity Benefit Act, 1961 ! The Equal Remuneration Act,1976 and Rules ! The Workmen’s Compensation Act, 1923 and Rules ! National and Festival Holidays Act and Rules ! Labour Welfare Fund Act

4 EXPATRIATE SERVICES

4.1 Expatriation Services

In recent times, there is an increased attention on the expatriate population with several changes being brought in various legislations. This has resulted in increased responsibilities and additional compliance requirements.

We offer Expatriate Services in India to a large number of expatriates working in India including senior executives and management personnel of Medium and Large Enterprises. Our services includes tax efficient structuring of pay packages, assistance in compliance under tax laws and representation before tax authorities. We have a team of experts having profound knowledge of every aspect of such services. An expatriate coming to India has to comply with various procedural formalities in India.

We render following services to our expat clients:

4.1.1 EMPLOYEE COMPLIANCE • Arranging meetings for Entry Interviews • Determination of residential status in India • Interpretation of DTAA with a view to optimize tax liability in India • Application to Tax Authorities for allotment of a Permanent Account Number (Tax Registration) • Arranging meetings for Exit Interviews • Assistance in Application to Tax Authorities for allotment of a Tax Deduction Account Number (Employer

withholding Tax Registration) • Income Tax Clearance formalities prior to leaving (ITCC) (Non domicile) • Services for disclosures of foreign assets of Expatriates depending upon their Residential Status • Various compliances in regard to repatriation of funds/investments/property, etc


4.1.2 EMPLOYER COMPLIANCE • Assistance in Tax Withholding Computations or Tax Equalization Computations • Revision in tax computation/increment/changes in remuneration structure • Form 24Q - 4 returns during the year (This is the statutory form for the quarterly returns of taxes deducted at

source by the employer on salary payments) • Certificate in Form 16 and Form 12 BA (This is a statutory certificate issued to the employee certifying the taxes

deducted at source and benefits respectively) • Preparation of tax challan forms for deposit of taxes into government account (as may be applicable) • Return Preparation and filing • Amended of Tax return • Compliances of Wealth-tax Act, etc • Advising suitable tax saving investments • Representation before tax authorities, in case required

4.1.3 PF Services in relation to IWS

Foreign nationals i.e. International Workers (IW’s) working in establishments in India to which Employees’ Provident Fund (PF) regulations apply are required to contribute to the PF except those who have been specifically exempted under the regulations.

Assignees from countries with whom India has signed SSA’s; contributing towards the social security of the home country and holding Certificate of Coverage (COC) from the home country are not required to contribute towards the Indian social security. The COC also needs to be filed with the PF authorities.

Our services includes

• Employment contract drafting/review • Secondment agreements • Determination of salary on which PF/Pension is to be remitted • Providing monthly computation of PF/Pension remittance • Analyzing the cost impact on the employer / assignee • Advise on salary structure to optimize on PF contributions • Preparation of service rules in accordance with central / state laws.

5 PX HRMS SOFTWARE AS A SERVICE (SaaS)

PX HRMS is a web –based integrated solution for Employees, Human Resource, and Payroll Department that helps you to attain all the listed goals and extract value. PX HRMS offers you a module based solution that targets each stage of employee lifecycle from recruitment to separation. With exceptional agility, this robust HR suite increases the transparency amongst the employees, thus empowering them in their day-to-day functioning. Some of the modules are as follows:

! Database Management

• Company Master


• Attendance/Leave Policy • Query Report Builder • Company Policy Management

! Employee Self Service

• Employee portal access through Unique Login Id and Password • Customizable dashboard /Reports on Employee portal • Investment declaration and approval online. o Access to details such as pay slips, tax deductions, leaves management,

reimbursements, PF ledgers, Form 16 and many more. • Tax Calculator available for Employee

! Recruitment Management

• Manages the resume databank. • .Assigns roles – Hiring Manager/Recruitment Manager/Recruiter • Maps resumes to vacancies/ Schedule Interviews. • Records interview feedback/track Status of recruitment. • Generates offer letter online • Intimation of joining new employees to various departments. • Recruitment Dashboard • Candidate/ Consultant Portal

! Confirmations

• Confirmation Status • Confirmation Release • Confirmation Letter • Probation Letter Manages the resume databank.

! Leave and Attendance Management

• Records Daily attendance/ upload attendance/ directly connectable to Biometrics • Manages shifts/overtime/Automate Calculation for Night and Overtime allowance • Adjustment and Correction workflow • Leave application and approval work flow with escalation matrix • Rostering and scheduling • Different holidays list for different locations • SMS for later coming or early going • Work on holidays or compensation thereof


! Training Management

• Designs and uploads the training calendar/prepare participants list/ Recommends Team members.

• Send training request/ Approve training requests. • Displays Training attendance/ Creates feedback Questionnaire/illustrates

Graphical Feedback results.

! Payroll Management • Salary Fixation • Assign Multiple Salary Structure to Multiple employee type/

Location/Department etc. • Salary Calculation according to Attendance/ Salary Arrears adjustment • Manages loans/ Increments/ Bonus • Managing Lock/Unlock/hold/ Release Salary • Totally Customizable Addition/Deduction Rules to encompass • Create your own register, JV, CTC report • Manage Expense and reimbursements of salary • All Statutory Challans and reports viz. PF,ESI,PT,TDS and LWF as per Govt.

norms Salary calculated as per half days, weekly off, Paid Holidays, Overtime Rate and PF & ESI Rate

• Loan Approval • Complete Reimbursement workflow – online claim, approval and disbursement

! Asset Management

• Creates and Updates Asset Details • Tracks all assets by Asset Type, Locations, department etc. • Issue asset to User or Group/Transfer Assets/Return Assets.

! Performance Management • Defines/Assigns KRAs/ KPIs. • Creates Custom Performance Reviews. • 360 Degree Appraisal – Evaluation through appraiser, colleague and appraise. • Shows Performance feedback/ documentation. • Appraisal Letter

! Mediclaim Management • Mediclaim Coverage • Mediclaim Report • Mediclaim Guidelines


• Network Hospital List

! Separation> • Exit Interview • Exit Clearance • Separation • F & F Settlement • Experience Letter • Request Status

! Helpdesk • Facility to raise tickets by various departments. • Tickets category Creation for multiple department/ticket number generation on

submissions. • Checks ticket status/ Searches ticket on various criteria. • Remark or Comment on the ticket submitted. • Auto Escalation of ticket over Turnaround time (TAT)

! Policies & Forms

• Policies • Forms • Guidelines

! Surveys • Setup • Work Flow • Parameters • Communication • Feedback • Score Card • Status Report • Other Reports

OTHER SOFTWARE MODULES

! Employee Travel and expense management ! Cab request, aggregation and optimization ! Indenting and qutotation approval workflow


! Gate pass approval – for any asset going out of premises ! Document management system and workflow (includes accounts payable workflow) ! Company intra Blog

6 STAFFING SOLUTIONS

Sansun provides corporate clients a one stop solution for all their staffing and HR requirements; offering a gamut of services. Over the last decade, we have emerged as a preferred service partner to a majority of leading Indian and multi-national companies.

Our three legged service offering has been designed keeping in mind three most critical needs in today’s context; needs both of Corporate India as well as India as a whole

Hiring: Temp Staffing as well as on rolls hiring; non technical as well as technical hiring.

Hygiene: Managing Payroll, Compliances and HR Administration for temp employees; Payroll Process Outsourcing; and comprehensive Regulatory and Labour Law support services

Productivity: A well-crafted platform for Assessments, Training and certification to ensure a productive workforce.

With our corporate office in Delhi and other full-fledged office in Bangalore, Sansun has a national footprint with 10,000 deputed employees across more than 80 locations.


Our Partners

Payxpress Profile

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