PayU - Sales Deck
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Transcript of PayU - Sales Deck
Trusted Transactions. Enabled.
Neha [email protected]+91 95 4007 2126
Naspers Globally$45B Media and Internet Company
>$12 Billion
Processed
Processed 250 million+
Transactions in 2011-12
#1 in South Africa, Eastern Europe and
India
4 Continents
16 Countries
13 Years of experience
Over 500m
potential customers
Over 25000
Merchants
Many Currencies
PayU Payment Gateway
Best Conversion rates Typically 12%
higher than competition
State of the art Proven
TechnologyDynamic Switching, Retry Framework, Intent to Pay,
Refund Information System
Amazing Customer Service
(Technical, operational, Accounts) which responds
immediately
Reduce your costs Transactional cost,
technology development cost, accounting cost
Higher Sales
PayU Serves more than 4000 Businesses in India
Customer Testimonials
“We have a customer care team who used to call up the customers whose transactions would fail. Since PayU, this team is sitting half idle. PayU has significantly improved our success rates and have offered some amazing technology features”
“The difference in conversion rates between PayU and a very large competitor in steady state is more than 12%. PayU Delivers!”
“We were looking for a Payment Gateway Partner who could understand our needs and provide us customizable solutions. Our search ended with PayU. It is one of the few online payment companies who provide exactly what you need and support it by awesome customer support. We are proud to be associated with them”
All Payment OptionsLive in 2
weeksNetBanking of 35 Banks
Mobile Payments• Only Service Provider with understanding and readiness for Mobile Payments• Intelligent APIs to determine Device and Browser in real time• Acceptance of wide variety of Mobile Browsers including Default Browsers of
most OS – Android, Windows, Java/Symbian, Blackberry, iOS.
Accept Payments beyond your website
• Most advanced IVR payment solution in India– On-the-fly OTP generation– Store card solution on IVR– Easy retry in case of transaction
failure– IVR transaction initiation via APIs
IVR Payments
Email Invoicing • Send an email to collect your payment
• No need of integration• Create and send professional e-
invoice to your customers• The customer receive and can pay
online in a single click
Technologically – Most Advanced!
• Auto-Retry and Recommendation• Dynamic Switching• Card Issuer & NetBanking Downtime
Identification
Highest Conversion
Rates
• Classification of failed transaction by intent to Pay and much more
Detailed Analytics
• Non-PCI Seamless Flow• Collect and Store card details
Better User Experience
• Capture, Cancel, Refund, Update and much more than this
APIs for everything
Auto Retry and Recommendation
• In case of a failed transaction, we give user an option to retry
• Exhaustive mapping of error reasons into some thing which is understandable and can be recommended to user
• If transaction allows Cash on Delivery, then the option is shown for CoD
Dynamic Switching
• We give each of our merchant multiple acquirers or PGs to process their Visa/ Mastercard/Maestro i.e. card transactions
• Dynamically choose the best gateway for every transaction to maximize conversion rates
• Our Dynamic Switching (DS) Algorithm increases the success rates by 2.00-2.25% as compared to no DS
Card Issuer & NetBanking Downtime Identification
• We deal with both scheduled and
unscheduled downtime of banks
• Our algorithm auto-detect if a payment
option is not working based on certain
transaction responses for that payment
option
• The customer is notified with a message
if he/she selects that payment option
• The algorithm reactivates the payment
option as soon as it is up.
• The customer also gets an option to get
notified via email/SMS once that payment
option is up.
Transaction Process Flow - Analytics
State of the art Payment Analytics
• Complete transparency into both successful and unsuccessful transactions
• Classification of transaction by their intent to pay
• Insights into the user’s payment behavior
• See all the reports graphically in real time
Seamless Flows
Using PayU’s seamless flows, you can collect card details on your website
Get seamless flow without PCI DSS certification
With PayU, your PCI DSS requirements reduced by 90%. Get it in about 2 weeks at 1/5th the cost!
Express Checkout
• Give a store card feature to your customers and makes the online payment a 1-click job
• Ultra secure offering which reduces the transaction time by manifolds
Update API with all banks
In case of no response from
PG/dropped transaction, we
call bank’s update API to
get the status of the transaction
This helps in real-time status update as we do not need to wait for reconciliation
to get final status of the transaction
Next day recon issues reduced to 0 in case of cards and by about 85% in
case of NetBanking
Completely customizable Payment Page
Customize colors, fonts,
sizes, borders, logo etc. using an easy “Do it yourself” section.
You can also add a custom
note for specific
transactions.
Easy Integration
Integration Engineers to resolve all your
queries
Plug and play kits for over 15 shopping
carts
Sample codes in PHP, JSP, .NET, Ruby, Python and more
Integrate within days if not hours!
We also think about your accounts team
• Billings tab to tell you in detail about your payments, settled transactions and transactions waiting to be settled.
• We Auto-capture all your transactions. No need to do it manually.
• Settlement in T+2. Most times for card payments, we achieve T+1.
Top Notch Customer Service
• Aim to resolve problems immediately
• Dedicated account managers, call any time
• Tons of data shared on merchant panel to enable you more
• Unhappy? Call/Email our Country head!
Best in class Risk Management
• Offer comprehensive risk management system which works in over 16 countries– Velocity and Value rules on all possible
parameters– Positive and Negative databases– Device Fingerprinting– Neural Network
• Tie-up with the best Global Risk Processor (sees about 10% of world’s transactions) for your international transactions.
Reliable Infrastructure
• Redundancy for:• Firewall• Load Balancers• Web servers and Database servers
No Single Point of Failure
• Within India, directly connected to 4 Major ISP’s• For International, connectivity to 2 different undersea cabling
paths
Connectivity through Multiple Paths
• 24 X 7 NOC (Network Operations Centre) Team• Continuous Monitoring of connectivity and performance
24 x 7 Monitoring
The Pricing
PayU India - Awards
• Knowledge Faber - Excellence Award– For Market Leadership (highest
number of transactions both in value and volumes)
– For Best Customer Education/Marketing Campaign (1-click checkout)
– For Leading Technology for Solving Customer Pain Points (PayU Paisa)
• Franchise India – – Retailer Technology Award 2013: Card
and Payments Store Technology of the year
– Indian Education Awards 2014: Best Online Infrastructure & Resources Provider