Payment Solutions: Improving Wholesale and Retail Processes to Cut Costs and Enable New Capabilities

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© 2010 IBM Corporation Payments James Wallis – Vice President, Global Payments Industry August 2010

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IBM can help you assess your current retail and wholesale payments platform, and implement new technologies and value-add processes to help decrease costs and enable the development of new capabilities, products and services. We can help your organization move toward an integrated system that improves process efficiency, maximizes cost effectiveness, facilitates enterprise-wide risk management and helps drive a positive customer experience. IBM also has a number of unique payment offerings that can address the wholesale and retail needs of payments from a real time transaction processing application to managed services for virtual wallets and P2P transactions.

Transcript of Payment Solutions: Improving Wholesale and Retail Processes to Cut Costs and Enable New Capabilities

© 2010 IBM Corporation

Payments

James Wallis – Vice President, Global Payments Industry August 2010

© 2010 IBM Corporation

Building a smarter planet

Key Payments Industry Drivers

Payments Processing Efficiency

Corporate Services

Retail Payments

Digital Payments

Payments Risk and Compliance

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© 2010 IBM Corporation

Building a smarter planet

Reasons to be optimistic…

$1,264 trillion

The value of global assets3 will

quadruple by 2025.

Half the world population is

still unbanked.1

> 2.5 billion

Growth in world GDP2 from 2010

thru 2025 will continue to put legacy systems under stress.

5.8% CAGR

1 - http://financialaccess.org/sites/default/files/110109%20HalfUnbanked_0.pdf2 - Nominal 3 - Assets = deposits, equity and fixed income

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Building a smarter planet

It Is Time To Consider Smarter Payments

Rethink the Business ModelSimplify & reduce the number of payments processing silos.

Integrate Risk ManagementEnable an enterprise view of risk across

payments fraud, financial crimes and regulatory oversight.

Develop New IntelligenceDifferentiate

product delivery via analytics &

innovation.

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Smarter Payments Is About Enabling The Most Secure, Efficient And Transparent Processing Environment Possible

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+ =+

Instrumented Interconnected Intelligent Smarter Payments

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Smarter Payments Delivered

Reduction in manual process

Bank of New York Mellon

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90%Increase in processing capacity

Depository Trust & Clearing Corporation

77%In FX trades per day

CLS Bank

$3.5 trillion

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Building a smarter planet

Smarter Payments Delivered

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The number of credit cards processed

Large Chinese Bank

10xIncrease in access speed

Rabobank International

35%Annual Savings

Bank of Russia

$400 million

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Building a smarter planet

IBM Banking Industry Framework

Integrated RiskManagement

Customer Care and Insight

IBMBanking Industry

Framework

Core Banking Transformation

Paymentsand

Securities

The payments and securities domain helps you progressively transform your payments operations to become more flexible and efficient

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© 2010 IBM Corporation

Building a smarter planet

IBM Banking Industry Framework

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Building a smarter planet

IBM Banking Industry Framework

IBM Payments Solutions: ISV Applications IBM Software IBM Services IBM Technology

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The IBM Banking Framework Delivers Value

Simplifies infrastructure, reduces costs, and enables growth through innovationEnables integration of

information and processesTechnology adapts to changing

business needsDrives a greater return on project

investmentSpeeds deployment of value-

added solutions

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Building a smarter planet

IBM Centers of Excellence for Payments

Silicon Valley DallasBeijingBarcelona Seoul

Montpellier Poughkeepsie

Dublin Labs

Sao Paolo

La Gaude

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Building a smarter planet

IBM Services

According to an independent marketing intelligence study conducted by National Analysts Worldwide, IBM Global Business and Technology Services leads in overall client satisfaction, surpassing all top competitors on eleven core service attributes including:

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Overall satisfaction

Value

Reputation

Competitive advantage

Innovation

Leadership

Meeting expectations

Client retention

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Building a smarter planet

When comparing IBM to other providers, survey participants expressed greater likelihood to:

Choose IBM if they need consulting services from a provider in the futureChoose IBM if they need additional IT

services in the future Make the same decision to purchase

services from IBM knowing what they know now.

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IBM Services

© 2010 IBM Corporation

Building a smarter planet

Long Term Vision for Payments

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“ Regardless of the economic environment, continued investment in a long-term IT payment strategy focused on agility and transparency is imperative if banks are to maintain a healthy and vibrant payment franchise in the face of increased competition and regulatory changes. Banks that succumb to short-term IT cost-cutting measures will struggle to maintain profitable payment operations and will lose competitive advantage.”

Gartner: Banks Must Maintain Their Long-Term IT Strategy in Payments

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