PayLink Brochure

A new approach to payment solutions

For more informationCall us on 0800 0721 204 or visit www.paylinksolutions.co.ukOr you can email us on [email protected]

Who are we?

PayLink are a team of cash management experts focused on delivering a simple transactional solution to businesses of all types.We have experience of delivering reliable and professional transactional services using robust and secure systems. Our approach is about understanding your specific business requirements and how you interact with your clients. We can then assess how to deliver a system tailored to suit you.

At PayLink our focus is on technical innovation supporting an exceptional client service. Our experienced team understand the different challenges a business can face, and in the world of changing regulation we can offer expert advice and support to ensure your payment system adds value at every stage of the process.

From simple and affordable solutions, bespoke integrated API architecture and apps, the PayLink vision is simple…

“Through continued technological development and innovation, PayLink will become the natural transaction partner of choice with a focus on enabling your organisation to transact efficiently.”

Your success, is our focus

For more information call us on 0800 072 1204 or visit www.paylinksolutions.co.uk

Look out for our new approach to payment solutions

Reasons to use PayLink

What will the PayLink solution offer?• A flexible payment solution designed for your business needs• A certified BACS Bureau• A secure method of processing and administering payments• An improved end-to-end client experience• A regulatory compliant payment platform• Bespoke reporting• A simple approach to system consolidation

What will your business gain? • Working capital optimisation• Cost and time efficiencies • Access to latest technologies and leading edge systems • Access to extensive product knowledge and expertise • An expert service tailored to meet your needs• A platform to support your market aspirations

The system will offer virtualised bank accounts to enable transparent, efficient reconciliation on a large scale. The system has been designed with the FCA in mind and adheres to their regulations. Jill Sparks, Director of Operations

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”For more information call us on 0800 072 1204 or visit www.paylinksolutions.co.uk

The opportunity to develop your own payment solution

Do you have a legacy system that is proving difficult to maintain?In the world of technology progress moves fast.

At PayLink we understand the need to have a reliable system in place that not only has the transactional capability to deal with thousands of payments each day, but also has the ability to be quickly and simply updated.

We can work with existing systems to ensure efficient integration for new transaction solutions, providing a flexible approach to cash management.

Do you want to support regulatory requirements whilst making operational savings?With PayLink we take on the regulatory ownership – we ensure our system is fully supportive of all compliance requirements, ensuring you can focus on your clients and your business.

The PayLink System can be swiftly integrated, is easy to use and via its bespoke reporting functionality enables you to gain access to live data regarding your client’s payment patterns – enabling you to identify opportunities quickly.

Do you want to improve your end-to-end client payment experience?Our bespoke system will work on a multi-platform level, providing your clients with a consistent journey, delivering a common customer experience.

Through a range of bespoke reports you can gain clarity on your clients behaviour to enable better engagement and customer insight.

For use across different platforms your clients can access the system at any time suitable to them, with a unified look and feel designed inline with your brand.


Our Services

PaymentsAs a certified BACS bureau we will offer a range of secure, reliable and efficient methods to transmit supplier, payroll, and other payments to recipients in the UK, including BACS and Faster Payments.

Collection ServicesWe will provide a secure, reliable and efficient means to process and administer the collection of monies by direct debit.

Managed ServicesAs part of our offering we will be able to offer completely managed payments solutions to include the administration and handling of the entire payments process, tailored to suit specific needs regardless of your business volume.

Reporting and IntegrationOur systems will enable us to provide a broad range of standard and bespoke reports for delivery and, where required, direct integration with your internal systems.


Your key contacts

Ted Sidgwick, Director of ImplementationTed started his career with Lloyds TSB in 1986 in Branch Banking where he worked until 2008. Latterly he was Head of Product Delivery responsible for LloydsLink Cash Management, Electronic Banking and Payments Management.

More recently Ted worked for VocaLink as the Senior Product Manager for European Business Development and then Post Office Limited as Head of Planning and Delivery, ensuring the execution of the £650m commercial budget/business plan.

In his current role as Director of Implementation for PayLink, Ted is responsible for the management and execution of our product suite for external customers.

Email Ted at: [email protected] Call Ted on: 07814 196837

Simon Palmer, CIOSimon has around 20 years’ experience in all phases of design, development, implementation and delivery in the IT arena. During this period he has worked across a range of industries including retail & investment banking, logistics, retail and pharmaceutical.

Most recently Simon’s role at an Oracle platinum partner was as Technology Delivery Director heading up Managed and Professional services. Simon was instrumental in the growth of the business from a 20-man operation to over 150 staff taking revenues from £3m to over £40m.

Simon’s role with PayLink is responsible for delivering all IT elements that support the developing product proposition.

Email Simon at: [email protected]

India Hitch, Head of Proposition DevelopmentWith over 12 years’ experience within a sales environment, India has worked in financial services for the last 5 years. With a focus on sales and operations India’s experience covers a range of financial products and she has been instrumental in supporting the growth of key businesses within the Totemic Group.

In her role in PayLink, India is instrumental in the continuous development of PayLink’s proposition and is focused on ensuring the client requirements are part of the consideration process.

Email India at: [email protected] Call India on: 07814 764450


Jill Sparks, Director of OperationsJill has over 17 years’ experience in the financial services industry. During this time she has worked in Debt Management, Asset Finance, Client Money, and large volume transactional processing environments.

In her most recent role, Jill has developed a central processing team, segregating functions embedded within other businesses into a standalone entity which now processes in the region of £35m per month, reducing costs, improving efficiency and delivering greater standards of compliance.

Jill is Director of Operations for the banking division of Totemic and for the Paylink brand.

Email Jill at: [email protected]

PayLink Brochure

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