Pawan Synopsis

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    A SYNOPSIS ON

    JOB SATISFACTION A CASE STUDY OF COALESCENTJOB SATISFACTION A CASE STUDY OF COALESCENT

    TECHNOLOGIES PVT. LTD.TECHNOLOGIES PVT. LTD.

    Supervisr!"Name: Vinita Srivastava

    Designation: Lecturer

    Su#$i%%e&

    B'!

    Name: Pawan KumarManocha

    Enrollment No.:

    0806!8!"#

    S$eciali%ation: &uman

    'esource

    (e$)r*s + Ev),u)%r

    ($$rove)*Disa$$rove)

    +, Evaluation-

    ($$rove)*Disa$$rove)

    +,, Evaluation-

    Sessi- //0"/1/

    Dire2%r)%e + Dis%)-2e E&u2)%i- GJUS3T4 His)r

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    DI(ECTO(ATE OF DISTANCE EDUCATION

    GU(U JA5BHESH6A( UNIVE(SITY OF SC. 3 TECH4

    HISA(

    (ESU5E OF SUPE(VISO(7GUIDE

    . N(ME : Vinita srivastava

    ". DES,N(/,N : lecturer

    #. 12(L,3,4(/,N : M5( M4om PD4(

    !. ('E( 3 SPE4,(L,S(/,N : &'

    7. EPE',EN4E 9 #.7 ears

    6. 33,4,(L (DD'ESS :

    ;. /ELEP&NE No. :

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    Li%er)%ure (evie8

    Bo@ satis=action is a s$eci=ic su@Cect o= attitu)es. (ttitu)es re=lect

    ones =eelings towar)s in)ivi)uals organisations an) o@Cects. Bo@satis=action re=ers to ones attitu)e towar)s a Co@. (ttitu)es re=er to

    $re)is$osition to res$on) @ut satis=action relates to the $er=ormance =actors.

    (ttitu)es are long lasting @ut satis=action is )namic an) it ee$s on

    changing. ,t can )ecline even more Fuicl than it is )evelo$e). /hus

    managers nee) to $a attention to Co@ satis=action constantl.

    ,n sim$le wor)s Co@ satis=action can @e )e=ine) as the eGtent o=

    $ositive =eelings or attitu)es that in)ivi)uals have towar)s their Co@s. Hhen

    a $erson sa that he has high Co@ satis=action it means he reall lies his

    Co@ =eels goo) a@out it an) values his Co@. Bo@ satis=action is the en) =eelingo= a $erson a=ter $er=orming a tas. ,t is an in)ivi)ual state o= min). /o the

    eGtent that a $ersons Co@ =ul=ills his )ominant nee)s an) in consistent with

    his eG$ectations an) values the Co@ will @e satis=ing. /he =eeling woul) @e

    $ositive or negative )e$en)ing u$on whether nee) is satis=ie) or not.

    Bo@ satis=action is )e=ine) as a $leasura@le emotional state resulting

    =rom a$$raisal o= ones Co@. (n e==ective reaction to ones Co@.

    6eiss

    Bo@ satis=action is general attitu)e which is the result o= man s$eci=ic

    attitu)es in three areas namel:

    S$eci=ic Co@ =actors

    ,n)ivi)ual characteristics

    rou$ relationshi$ outsi)e the Co@

    B,u$ )-& N)',r

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    Pr#,e$ S%)%e$e-%

    /he term Co@ satis=action was @rought to lime light @ Hpp2*

    +>#7-. &e revive) #7 stu)ies on Co@ satis=action con)ucte) $rior to >##

    an) o@serves that Bo@ satis=action is com@ination o= ps'2:,>i2),4

    p:'si,>i2), )-& e-vir-$e-%), 2ir2u$s%)-2es. /hat causes a $erson to

    sa. I, m satis=ie) with m Co@J. Such a )escri$tion in)icate the variet o=

    varia@les that in=luence the satis=action o= the in)ivi)ual @ut tell us nothing

    a@out the nature o= Bo@ satis=action.

    T:e pre2% is % +i-& %:e v)rius i$p)2% + %:e J#

    S)%is+)2%i- - %:e &i++ere-% ,eve,s + %:e r>)-i)%i- )-&

    :8 &es i% )++e2% %:e 8r*i-> 2)p)#i,i%ies + %:e e$p,'ee.

    6e )re >i-> % s%u&' e)2: )-& ever' )spe2% + %:e #

    8:i2: )++e2% %:e ,eve, + J# S)%is+)2%i- + %:e e$p,'ee.

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    O#e2%ive + %:e s%u&'

    /he o@Cective o= the stu) is as =ollows

    /o assess the satis=action level o= em$loees in 4oalescent

    /echnologies Pvt. Lt).

    /o i)enti= the =actors which in=luence the Co@ satis=action o=

    em$loees.

    /o i)enti= the =actor which im$roves the satis=action level o=

    em$loees. /o now the em$loee satis=action towar)s the =acilities.

    /o o==er valua@le suggestions to im$rove the satis=action level o=

    em$loees.

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    (ese)r2: 5e%:&,>'

    'esearch metho)olog is the sstematic wa to solve the research

    $ro@lem. ,t gives an i)ea a@out various ste$s a)o$te) @ the researcher in asstematic manner with an o@Cective to )etermine various manners.

    (ese)r2: Appr)2:

    /he research worer contacte) the res$on)ents $ersonall with

    well

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    (ll the Fuestions in the Fuestionnaire are organi%e) in such a wa that elicit

    all the relevant in=ormation that is nee)e) =or the stu)

    S%)%is%i2), T,s

    /he statistical tools use) =or anal%ing the )ata collecte) are

    $ercentage metho) chi sFuare @ar )iagrams an) $ie )iagrams.

    A-),'sis + D)%)

    /he )ata are collecte) through surve an) @oos re$orts news$a$ers

    an) internet etc. the surve con)ucte) among the em$loees o= 4oalescent

    /echnologies Pvt. Lt). /he )ata collecte) @ the researcher are ta@ulate)an) anal%e) in such a wa to mae inter$retations.

    Various ste$s which are reFuire) to =ul=ill the $ur$ose i.e. e)iting

    co)ing an) ta@ulating. E)iting re=ers to se$arate correct an) mo)i= the

    collecte) )ata. 4o)ing re=ers to assigning num@er or other sm@ols to each

    answer =or $lacing them in categories to $re$are )ata =or ta@ulation re=ers to

    @ring together the similar )ata in rows an) columns an) totaling them in an

    accurate an) meaning=ul manner

    /he collecte) )ata are anal%e) an) interru$te) using statistical tools

    an) techniFues.

    Li$i%)%i-s + %:e s%u&'

    /he surve is su@Cecte) to the @ias an) $reCu)ices o= the res$on)ents.&ence 00 accurac cant @e assure).

    /he researcher was carrie) out in a short s$an o= time where in the

    researcher coul) not wi)en the stu).

    /he stu) coul) not @e generali%e) )ue to the =act that researcher a)a$te) $ersonal

    interview metho).

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    S2pe + %:e s%u&'

    /his stu) em$hasis in the =ollowing sco$e:

    /o i)enti= the em$loees level o= satis=action u$on that Co@.

    /his stu) is hel$=ul to that organisation =or con)ucting =urther

    research.

    ,t is hel$=ul to i)enti= the em$loers level o= satis=action towar)s

    wel=are measure.

    /his stu) is hel$=ul to the organisation =or i)enti=ing the area o=

    )issatis=action o= Co@ o= the em$loees.

    /his stu) hel$s to mae a managerial )ecision to the com$an.

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    QUESTIONNAIRE

    Dear 'es$on)ent

    , the un)ersigne) is a @ona=i)e stu)ent o= M5()r&i-> JOB Si%u)%i-s

    /icin an one @oG SATISFACTION LEVEL

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    Strongl

    Dissatis=ie)

    Dissatis=ie) Partiall

    Satis=ie)

    Satis=ie) Strongl

    Satis=ie)

    FACILITIES

    .,n=rastructure

    ".wor$lace+regar)ing

    cleanliness an) hgiene-

    #.5asic (menities

    6O(9ING CONDITIONS

    .Horing &ours

    ".Horloa)

    #.'esources (vaila@ilit

    SUPE(VISION

    .Nature o= Su$ervision

    6O(9 G(OUP

    .,nter$ersonal

    'elations

    ".4ommuniction

    #./eam S$irit

    6O(9 ITSELF

    .Bo@ Sco$e

    ".Variet

    #.(utonom an)

    3ree)om

    O(GANISATIONAL FACTO(S

    .Salaries an) Hages".$$ortunities o=

    Promotion

    OTHE(S

    .rganisational

    Disci$line

    ".4o)e = 4on)uct

    P)r%"! (e>)r&i-> J# Per+r$)-2e )-& Appr)is),

    . , have @een $asse) u$ at least once =or a $romotion in the $ast =ew

    ears.

    Strongl (gree

    (gree

    Neither (gree nor Disagree

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    Disagree

    Strongl Disagree

    ". , s$en) $arts o= m )a )a)reaming a@out a @etter Co@.

    Strongl (gree

    (gree

    Neither (gree nor Disagree

    Disagree

    Strongl Disagree

    #. , =in) much o= m Co@ re$etitive an) @oring.

    Strongl (gree

    (gree

    Neither (gree nor Disagree

    Disagree

    Strongl Disagree

    !. , am mentall an)*or $hsicall eGhauste) at the en) o= a )a at

    wor.

    Strongl (gree

    (gree

    Neither (gree nor Disagree

    Disagree

    Strongl Disagree

    7. , =eel that m Co@ has little im$act on the success o= the com$an.

    Strongl (gree

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    (gree

    Neither (gree nor Disagree

    Disagree

    Strongl Disagree

    6. , have an increasingl @a) attitu)e towar) m Co@ @oss an)

    em$loer .

    Strongl (gree

    (gree

    Neither (gree nor Disagree

    Disagree

    Strongl Disagree

    ;. , am no longer given the resources , nee) to success=ull )o m Co@.

    Strongl (gree

    (gree

    Neither (gree nor Disagree Disagree

    Strongl Disagree

    8. , am not @eing use) to m =ull ca$a@ilities.

    Strongl (gree

    (gree

    Neither (gree nor Disagree

    Disagree

    Strongl Disagree

    >. , have receive) no @etter than A=airA evaluations recentl.

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    Strongl (gree

    (gree

    Neither (gree nor Disagree

    Disagree

    Strongl Disagree

    0. , =eel as though m @oss an) em$loer have let me )own.

    Strongl (gree

    (gree

    Neither (gree nor Disagree

    Disagree

    Strongl Disagree

    . , o=ten =eel overwore) an) overwhelme).

    Strongl (gree

    (gree

    Neither (gree nor Disagree

    Disagree

    Strongl Disagree

    ". , am =reFuentl stresse) out at wor.

    Strongl (gree

    (gree

    Neither (gree nor Disagree

    Disagree

    Strongl Disagree

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    #. , live =or weeen)s an) )as awa =rom the Co@.

    Strongl (gree

    (gree

    Neither (gree nor Disagree

    Disagree

    Strongl Disagree

    !. , =in) msel= negativel com$aring m situation to m $eers.

    Strongl (gree

    (gree

    Neither (gree nor Disagree

    Disagree

    Strongl Disagree

    7. , =eel m @a) )as at wor outweigh the goo) ones.

    Strongl (gree

    (gree

    Neither (gree nor Disagree

    Disagree

    Strongl Disagree

    6. , o=ten eG$erience a sensation o= time stan)ing still when , am at

    wor.

    Strongl (gree

    (gree

    Neither (gree nor Disagree

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    Disagree

    Strongl Disagree

    Date:

    Place: /hanou.

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    (EFE(ENCES

    B*s! "

    PestonCee D. M. IMotivation an) Bo@ Satis=actionJ stE)ition. Macmillan

    ,n)ia Limite).

    u$ta 4. 5. I&uman 'esource ManagementJ Sultan 4han) an) Sons

    E)ition "00;. ,S5N 8