Paul V. Anderson’s Technical Communication , 6 th ed.

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Paul V. Anderson’s Technical Communication, 6 th ed. Writing Reader- Centered Correspondence: Letters, Memos, and E-mail

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Writing Reader-Centered Correspondence: Letters, Memos, and E-mail. Paul V. Anderson’s Technical Communication , 6 th ed. Adopt a reader-centered “you-attitude.”. State your main point up front—unless your reader will react negatively. Keep it short. - PowerPoint PPT Presentation

Transcript of Paul V. Anderson’s Technical Communication , 6 th ed.

Page 1: Paul V. Anderson’s  Technical Communication , 6 th  ed.

Paul V. Anderson’s Technical Communication, 6th ed.

Writing Reader-Centered Correspondence: Letters, Memos, and E-mail

Page 2: Paul V. Anderson’s  Technical Communication , 6 th  ed.

Guidelines for Writing Reader-Guidelines for Writing Reader-Centered CorrespondenceCentered Correspondence

Adopt a reader-centered “you-attitude.”

Page 3: Paul V. Anderson’s  Technical Communication , 6 th  ed.

Guidelines for Writing Reader-Guidelines for Writing Reader-Centered CorrespondenceCentered Correspondence

State your main point up front—unless your reader will react negatively.

Page 4: Paul V. Anderson’s  Technical Communication , 6 th  ed.

Guidelines for Writing Reader-Guidelines for Writing Reader-Centered CorrespondenceCentered Correspondence

Keep it short.

Page 5: Paul V. Anderson’s  Technical Communication , 6 th  ed.

Guidelines for Writing Reader-Guidelines for Writing Reader-Centered CorrespondenceCentered Correspondence

Give your readers the background they need.

Page 6: Paul V. Anderson’s  Technical Communication , 6 th  ed.

Guidelines for Writing Reader-Guidelines for Writing Reader-Centered CorrespondenceCentered Correspondence

Use headings, lists, and graphics.

Page 7: Paul V. Anderson’s  Technical Communication , 6 th  ed.

Guidelines for Writing Reader-Guidelines for Writing Reader-Centered CorrespondenceCentered Correspondence

Global Guideline: Learn the customsof your readers’ culture.

Page 8: Paul V. Anderson’s  Technical Communication , 6 th  ed.

Guidelines for Writing Reader-Guidelines for Writing Reader-Centered CorrespondenceCentered Correspondence

Follow format conventions for respective forms: Writing Reader-Centered Letters Writing Reader-Centered Memos Writing Reader-Centered E-mails

See additional PowerPoints on each of the forms.

Page 9: Paul V. Anderson’s  Technical Communication , 6 th  ed.

Read more about using writing reader-centered correspondence in Chapter 20

of Technical Communication.