Paul Saunders - Rusada Client Forum
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Transcript of Paul Saunders - Rusada Client Forum
Paul SaundersEurocopter – Business Systems Engineer
“Configuration Management”An OEM’s Perspective
Eurocopter Group’s use of Rusada Software
Eurocopter within EADS
Military
Transport
Aircraft
SpaceAirbus
EADS BoardEuropean Aeronautics Defence and Space Company
EADS BoardEuropean Aeronautics Defence and Space Company
Eurocopter
Defence
And Security
Systems
Eurocopter: Global Presence
2008 Orders (by product)
NH90
12
Dauphin/PantherEC155 Family
39
EC120 Colibri
85
Ecureuil / FennecEC130 Family
340
EC145
81
EC135
123
Tiger
Super Puma/CougarEC225/EC725 Family
35
Eurocopter Group Turnover (€ Billion)
2.612.79
3.21
3.84.17
4.5
2003 2004 2005 2006 2007 2008
2008 Market Share: 53%2008 Market Share: 53%
Eurocopter instances of Rusada Software
• CAMO: Marignane, France
– Deployed in 2009 (New service offering)
– EASA Part M Approved Continued Airworthiness Management Organisation
• SLT: multi-base, France & Afghanistan
– Deployed in 2007 / 40+ users
– Operational management of 80 aircraft within French Army
• Eurocopter UK: Oxford, UK
– Deployed in 1991 / 100+ users
– UK subsidiary offering Completion, Retrofit, CAMO, MRO, Part Sales, Global Offer (SBH)
Eurocopter CAMO
• New service offering global Continued
Airworthiness Management for EC product
range
• EASA Part M Subpart G+I approved since
August 2009
• Initiated to provide a value added service
– Legitmate & best means to obtain utilisation data
– Essential to optimise maintenance programs and
develop after market services
• Project headed by Eric Guilluy
CAMO Activity – Roles & Responsibilities
Data Capture& Monitoring
OEMs
Authorities
Updated Aircraft
Configuration
Data control &Work-Ordering
• Due maintenance tasks• SB effectiveness• Technical Modifications
ASB, AD, SB,…
Work-Order
Airworthiness Renew Certificate
OPERATOR
Maintenance Center
Release into service
Operator Maintenance Planning
Respect
Tech Logs…
CAMO
Yearly aircraft audit for
Airworthiness Certificate renewal
Part M - Sub Part IPart M - Sub Part G
Part 145
CAMO Service Organisation
Deployable CAMO team
CAM is Centralized at Eurocopter
- On Eurocopter Site
- Using Rusada:Enterprise
CAM is performed by Eurocopter - On Customer Site - Using Customer IT Tool*
1
3
2 CAM is performed by Eurocopter
- On Customer Site
- Using Rusada:Enterprise
Centralized CAMO Team
EC Dedicated CAMO team
Qualifying staff &
CAM IT Tool
Eurocopter CAMO Department
Customer’s CAM IT Tool
EC CAM IT Tool
Using
Qualifying staff &
CAM IT Tool
Ready to be deployed
EC Dedicated CAMO team
Customers
Log data sent…
CAMO - Benefits for Operators
Maintenance Plan Optimization
Missions Operation
Mai
nten
ance
Logistics
AirworthinessCAMO
Configuration
Management
Optimized
Availability
Opt
imiz
ed
Pla
nnin
g
More accu
rate
Forecast
� Exploit operational data collected via CAM service…
� …directly through the reengineering process of Eurocopter (TC holder)
Fleet Dispatching
�Optimize distribution of flight hours among the fleet…
�…in accordance with mission and maintenance planning's’ constraints
�…in order to optimize fleet availability rate
+
Eurocopter recommend to combine CAM basic service with the following optional services :
Optional For long term impacts
Eurocopter SLT
• “Station Logistique Tigre”
• Service development for French Army
– Logsitics Stations dedicated to Tiger fleet
management
• 21 aircraft currently under customer
responsibility ultimately rising to 80
• In operation at Pau, Valence, Fassberg, Le
Luc and Kabul
• Project headed by Philippe Gouillart
DE SLTi VERS SLT
S L T
CDU Gunner
DID LOG
EXTRACTION DATABASEEXTRACTION DATABASE
Usage data extractSpecific queries
PREPARATION DIDPREPARATION DID
Initialisation / FormatConfiguration FilesTransfert on aircraft
EXPLOITATION DIDEXPLOITATION DID
Download files in DB.Edition / Validation data.Print flight reports
RIGHTS MANAGEMENTRIGHTS MANAGEMENT
User identification
FLEET MANAGEMENTFLEET MANAGEMENT
Aircraft identification
DAILY FLIGHT ACTIVITIESDAILY FLIGHT ACTIVITIES
Control file management
WEAPONS MANAGEMENTWEAPONS MANAGEMENT
Firing logs managementWeapons asset management
MAINTENANCE OPERATIONSMAINTENANCE OPERATIONS
Maintenance schedulesConfiguration ManagementRecord of all operations
INFO SYSTEM
Tech Pubs
TECHNICAL OFFICE
IMPORT – EXPORT AIRCRAFT DATAIMPORT – EXPORT AIRCRAFT DATA
INFORMATION SYSTEM INTERFACES
INFORMATION SYSTEM INTERFACES
SQUADRONS
Availability / Usage managementModification Standard
Groups managementRights management
Eurocopter SLT System Features
• Bilingual system (English and French)
• Aircraft delivered with configuration data fully loaded
• Production Line integration with Eurocopter production & design department tools
• Silent Environment operations (no network)– Stand alone “off-line” remote deployment
– Consolidation of offline data back to the squadron server and to the principle base of operation
• Tech Log data downloaded from aircraft systems
• Configuration & Maintenance data linked to Tigre Interactive Electronic Technical Publication
Eurocopter UK
• Wholly owned subsidiary since 2007
– Previously McAlpine Helicopters
• Entrenched legacy systems in place since 1991
• Major MIS replacement project commencing Q1 2010
• “Full suite” of capability & activities
– EASA Part M, Part 145, Part 21
– Management of 70+ helicopters under EASA Part M
– Representative of all EC subsidiaries
CAMO
MRO
ComponentOverhaul
Global Offer(SBH)
Part Sales
DefenseProjects
Retrofit
Completions
ConfigurationManagement
Eurocopter UK - Challenges
• Transition from a compliance tool to a next generation business tool– Re-engineering enterprise architecture
– Filling “data holes” & data cleansing
– Providing meaningful Business Intelligence
• Synergies & integration with the mother company– Commonality and compatibility of shared data
– Systems integration
• Ensuring Business continuity– Maintain airworthiness
– Maintain revenue & business commitments
– Commitment of resources
Commonality
• All instances share the common concept of
– “Fleet Management”
• As an OEM the asset is traditionally overlooked once it leaves the factory
• Eurocopter is strategically focussed on extending our ability to provide through life support to our products– Not just about selling helicopters but providing aftermarket
services to our customers
• Aftermarket services provide invaluable data on utilisation, performance and capability
• Central to this approach is
– Configuration Management
Configuration Management
• Provide configuration data from birth
– Electronic delivery data
– Automated preloading
• Capture aircraft utilisation data
– Through CAMO and subsidiary MRO contracts
• Centrally collate utilisation data
– Provides significant analytical advantages
– Direct feedback loop to the Design Authority
• Use this enhanced knowledge
– To develop and improve service offerings
– To work smarter
– To improve the product
Questions?
No technical support issues
for your aircraft or software!!