Paul Lowe NIHE - lgsc.org.uk
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HR TRANSFORMATION WHAT GOT YOU HERE WON’T GET YOU THERE (MARSHALL GOLDSMITH 2007) Paul Lowe – Head of Human Resources NI Housing Executive
Transcript of Paul Lowe NIHE - lgsc.org.uk
HR TRANSFORMATIONWHAT GOT YOU HERE
WON’T GET YOU THERE(MARSHALL GOLDSMITH 2007)
Paul Lowe – Head of Human ResourcesNI Housing Executive
Navigating on shifting sands
Navigating on shifting sands
A HR Service that works for you
A HR Service that works for you
Transform people services
Transform people services
OutcomesOutcomes Where next?Where next?
Session Overview
Shifting Sands
Volatile Environment
Disruptive HREmbracing TechnologyEngaging with Customers
Evolving the HR Function
Right tools for the jobSelf service transactions
Strategic Shift
Genuine business insightWorkforce planningPeople analytics and forecasting
#Where’s the
party?!?
Shifting Sands
Volatile Environment
Disruptive HREmbracing TechnologyEngaging with Customers
Evolving the HR Function
Right tools for the jobSelf service transactions
Strategic Shift
Genuine business insightWorkforce planningPeople analytics and forecasting
Build a service that works for you
Changing HR Roles
Effective and Efficient
Talk to your customers
Build a service that works for you
Genuine Business Partnering
Build Expertise
Online Self-service Channels
Transformed People Services
LeadershipMentoringCoaching
SuccessionStaffing structures
Workforce Planning
Talent AcquisitionTalent Management
Industrial RelationsStaff Engagement
Integrated HR Services
Outcomes
Here’s a wee video to show what we did…
Transformed HR
Transformed Business
Transformed Lives
>340,000 visit our offices each year
Almost 40,000 on our waiting list
17,777Housing
Applications in 16/17
17,523Homeless
Applications in 16/17
86,600 stock 5,263 relets in 16/17
£342 million collectable income
5,559 terminations in
16/17
Housing - the scale of redesign
When you look at me
