Paul Griffin5 Village Way D6, Vernon, NY 07462

Home: 9737642148pauls.griffin55@gmail.com

Customer focused fitness professional with management experience and exceptional people skills.Versed in prospecting for and closing new business and keeping existing clients. Desires achallenging role as a Club Manager/ Sports Performance coach.

Results-orientedClient-focusedTraining and developmentExcel in cold calling

Quick learnerMulti-Unit managementCustomer ServiceOperations management

Exceeded Sales Management goals by 15 % on a quarterly basis, which led to promotion toRegional Sales Manager within12 months.Named "Sales Manager" of the Year twice .Managed a successful sales team of up to 30 members who consistently exceeded sales goalsRecruited over 400 new members for the fitness center in the first 3.5 months of employment.

Specialty Fitness Sales Lead, 10/2010 to CurrentSears Holdings - Livingston, NJ

Grown annual fitness department sales from less than $400,000 per year to almost $700,000per year with less advertising budget.Used discovery question process to uncover customer needs, expectations, and goals to best fitfitness equipment use and operation to customers.Exceeded targeted sales goals by25%.Created strategies to develop and expand existing customer sales, which resulted in a 12%increase in monthly sales.Verified that all merchandising standards were maintained on a dailybasis.Worked as a team member to provide the highest level of service to customers.

Route Sales, 11/2008 to 02/2011Tweeds Dry Cleaning - Livingston, NJ

Established 5-10 new accounts in each month through successful client development. Addressedcustomer questions and concerns regarding products, prices and availability. Processed up to 110customer orders per day. Trained new employees on company customer service policies andservice level standards.

Sales Director, 12/2007 to 06/2008Lakeside Health and Fitness - Oakland, NJ

Grew club membership base from 350 active members to over 600 in 3 1/2 months. Tripledmonthly EFT revenue per month from $11,000.00 to over $35,000.00. Upsold over 100members to add on Jay Lally Performance training class at an additional $100 per month overand above their $69.99 club membership dues.

Field Marketing Rep, 07/2005 to 02/2007Restaurant Depot - South Plainfied, NJ

PROFESSIONAL PROFILE

QUALIFICATIONS

RELEVANT EXPERIENCE

EXPERIENCE

Signed up over 50 new members per week to membership only Restaurant Supply Wharehouseclub. Sold new product lines to existing members and increased individual member sales by25%. Helped redesign restaurant menus.

Sales Director, 01/2005 to 07/2005Straub's Fitness - Monroe, NJ

Managed a regional sales staff of 6 members.Exceeded targeted membership sales goals by10%. Created strategies to develop and expand existing customer sales including personaltraining and juice bar sales, which resulted in a 14% increase in monthly sales.

Club Manager, 05/2003 to 12/2004Mountain Spa Fitness Center - Vernon, NJ

Recruited, hired and trained 18 new employees for start up Fitness Center including front desk,personal training, Group X, babysitting, lifeguards, and birthday party staff. Grew membershipbase from zero to over 800 without benefit of membership pre-sale. Mentored, coached andtrained all team members. Consistently met and exceeded sales department expectations forproductivity and accuracy levels.Determined membership and personal training price schedulesand discount rates.Created strategies to develop and expand new customer sales, includingcorporate membership accounts, cold calling leads from lead boxes, and new member referrals.

Operations Manager, 08/2002 to 05/2003Golds Gym - Riverdale, NJ

Opened and closed the store, including counting cash, opening and closing cash registers andcreating staff assignments. Created strategies to develop and expand existing customer sales,which resulted in a 20% increase in monthly sales. Worked as a team member to provide thehighest level of service to customers including cleaning floors and locker rooms.

Membership Sales Consultant, 11/1999 to 08/2002Sports Fitness and Fun - Florida, NJ

Exceeded targeted sales goals by 10-15% each month. Learned prospecting skills using leadboxes, referrals, and corporate contacts. Practiced in depth interviewing techniques beforeexecuting interactive gym tours leading to a 55% closing rate. Approached parents of children inthe Gymnastics and Karate programs to sign up for Health Club while waiting for classes to end.

Regionl Membership Sales Manager, 07/1993 to 11/1999BJ's Wholesale Club - Albany , NJ

Achieved 100% of quota or better while staying in budget in each of 5 pre-sale campaigns fornew store openings and in two re-markets. Hired, trained, and managed over 50 new salespeople. Won two Sales Manager of the Year awards with cash bonuses.

Route sales, 01/1990 to 07/1993Self employed/ Folz Vending Co. - Cortland, NJ

Increased sales by 50% covering almost half of upstate New York from Canada to WilkesBarre, PA. Opened over 50 new accounts every month while servicing 300 accounts eachweek. Reduced cost of goods sold from 18% to under 7%.

Loan Officer, 03/1981 to 11/1989IBM Federal Credit Union - Endicott, NJ

Interviewed an average of 12 mortgage loan applicants per month. Analyzed applicants'financial status, credit and property evaluation to determine feasibility of granting loans.Provided expert financial advice on mortgage, educational and personal loans.

Bachelor of Arts: Political Science, 1981

EDUCATION

SUNY - Oneonta, NY