PATRICK BROOKSBROOKLYN, NY 11218

Phone: (732) 668-4480Email: BROOP045@GMAIL.COM

PROFESSIONAL EXPERIENCE:

Web Project Manager, MakerBot, Brooklyn, NY 11/2014 – 10/2015

Facilitated Agile methodology and Scrum Flow including product and sprint backlog creation/grooming, sprint velocity reporting, Scrum Ceremonies such as Daily Stand Ups, Release and Sprint Planning, Sprint Retrospectives, and Demos resulting in high quality outcomes, efficiently developed

Managed projects for makerbot.com, store.makerbot.com, SalesForce, Sage X3 (company ERP) ensuring all day-to-day marketing and e-commerce operations were fully functional and projects were efficiently executed

Handled build of new e-commerce site for MakerBot Europe, helping coordinate cross-functional teams to ensure high development velocity and pixel perfect results

Coordinated project for new cross-platform, automated RMA integration enabling operations, customer support, and finance to drastically increase efficiency

Supervised SalesForce instance migration resulting in a seamless transition that greatly enhanced business intelligence

Managed EDI integrations with vendors and corporate partners such as Amazon, Home Depot, and Ingram Micro to automate transactions resulting in a significant new revenue streams

Digital Project Manager, American Express Publishing, a division of Time Inc., New York, NY 5/2012 – 11/2014

Facilitated Agile methodology and Scrum Flow including product and sprint backlog creation/grooming, sprint velocity reporting, Scrum Ceremonies such as Daily Stand Ups, Release and Sprint Planning, Sprint Retrospectives, and Demos resulting in high quality outcomes, efficiently developed

Managed projects for travelandleisure.com, foodandwine.com, foodandwine.com/fwx/, departures.com, and executivetravel.com helping drive YOY revenue growth for digital division

o Implemented workflow policy company-wide to ensure that expectations were communicated and met amongst development, online infrastructure, editorial, marketing, production, design, sales, legal, and other departments and all deadlines were hit with a high degree of product quality

Handled complex, high-visibility, annual platforms (America’s Favorite Cities, Best New Chefs, etc.) through gathering and refining all requirements, quickly updating stake holders on issue statuses, tracking down dependencies, and finding work-arounds where appropriate to guarantee on time, high quality deployments

Supervised UI/UX vendor as well as internal departments in the American Express Skyguide iOS app project helping clarify business ownership, develop use cases, wireframe & design screen production, oversee data implementation, conduct QA, obtain legal and corporate compliance approval and maintain project schedule

Coordinated the launch of Travel + Leisure content in the American Express Centurion airport lounge tablet product helping to manage the build and QA of an XML feed by collecting and organizing requirements and reviewing feed and front end layout within a tight deadline. In addition I managed the monthly upload of new content and implementation of internal tool to build subsequent feeds

Managed the content partnership for Celebrity Cruises digital and print products ensuring timely delivering of a large volume of Travel+Leisure content, proper copy editing, branding, and copyright implementation as well as advising Celebrity on digital templates

Maintained project schedule and assisted in requirement clarification for foodandwine.com homepage redesign resulting in on-time deployment of a complex back end and front end project and highly engaging page

Coordinated content partnership agreement with travleandleisure.com and Microsoft OneNote helping clarify and refine requirements, organize timeline and deliverables, secure legal approval, and QA final products

Project Manager, Client Services, Ziff Davis Enterprise, New York, NY 11/2011-5/2012

Managed IBM and Verisign sponsored sites and online campaigns and Dell sponsored integrated marketing program (IBM campaign was company's largest at 20% of overall revenue)

o Served as client point of contact and tracked and assessed program and campaign effectiveness resulting in performance optimization as seen by 26% growth in sponsored site page views over two quarter period and all sponsored placement guarantees met or exceeded

o Advised on the design and functionality of sponsored, interactive marketing placements such as online modules, calculators, and tutorials achieving dynamic, engaging results as evidenced by high click-through rates

o Assisted in ad operations set-up and performance including creating DART orders and tags, and ensuring proper tracking and ad serving was accounted for while communicating with the Ad ops team to ensure smooth execution

o Coordinated various teams to implement all program updates and quarterly changes including click and impression tracking, client asset management, and client video and banner placement, etc. ensuring optimization of company resources and timely execution of client demands

oManaged and QA’d product execution from among company’s business channels resulting in flawless implementation and integrated systems, processes, and best practices reducing redundancy and errors

oExecuted detailed program reporting ensuring accurate and relevant data allowing for powerful insight into placement effectiveness

Online Project Coordinator, Ziff Davis Enterprise, New York, NY 2/2010-11/2011

Managed custom online campaigns and programo Coordinated eWeek Labs site development and functionality updates, creating fluid and engaging user

experienceo Assisted in detailed traffic driving and user engagement reporting for Dell sponsored site resulting in

accurate, actionable data overviewso Oversaw and advised on Windows for Devices site redesign bringing greatly enhanced functionality,

content, and visual elegance

EDUCATIONAL BACKGROUND:

New School University, New York, NY 2005-2006

M.A. candidate, Philosophy University of Minnesota, Minneapolis, MN 2004 Graduate Level Course Work, Cultural StudiesAugsburg College, Minneapolis, MN 1998-2003 B.A., Philosophy, * Graduation with Highest Honors; Regents Scholarship; Bailey Philosophy Scholarship

CERTIFICATIONS AND SKILLS:

Certified ScrumMaster

Lean, Agile, and Scrum Methodologies, Jira, Basecamp, Redmine, Mantis, Magento, WordPress, Ruby on Rails CMS’s, Mambo, DART for Publishers, DART for Advertisers, Intuit QuickBase, WhatCounts, Google Analytics, Omniture analytics, Brightcove, IBM Websphere Commerce Accelerator, AS400, SalesForce, Sage X3, Google Drive, Docs, and Sheets, Gmail, Evernote, PhotoShop, Photo Editor, Outlook, Access, Microsoft Office, Mac, and Windows proficiency, Basic HTML knowledge and skill