Patricia Lanetta Moore resume 9-16

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Patricia Lanetta Moore 1941 Kecoughtan Rd. Apt L. Hampton, Virginia 23661 / Cell (757) 506-9484 / [email protected] PROFILE: Seasoned retail worker with dynamic communication skills, a love for customer service, who has demonstrated leadership abilities. Skills: Proficient math skills Staff motivation and discipline Inventory management Team player Service oriented Effective Conflict Resolution EXPERIENCE: 8/09 5/14 Sales Associate /Cashier Burlington Coat Factory Hampton, VA Singled out by customers for excellent customer service provided Assisted customers in the shoe department with finding appropriate footwear and making satisfactory selections Processed check, debit, credit, voucher, gift card, and cash transactions with precision Adhered to all store and corporate policy and procedure Stocked various departments with appropriate merchandise, assisting team members as needed Selected as a member of the mark-down team to proficiently lower the price of certain selected items in the store for sales or clearance 9/06 8/09 Event Hostess Virginia Air & Space Center Hampton, VA Completed set up and design for designated events held in the hall Greeted guests and directed to event per invitation or ticket Performed clean-up at the end of event, making sure all items used were returned to appropriate area 9/04 7/06 Production Manager Goodwill Industries Newport News. VA Promoted from volunteer to production worker after only three months of service

Transcript of Patricia Lanetta Moore resume 9-16

Page 1: Patricia Lanetta Moore resume  9-16

Patricia Lanetta Moore

1941 Kecoughtan Rd. Apt L. Hampton, Virginia 23661 / Cell (757) 506-9484 / [email protected]

PROFILE:

Seasoned retail worker with dynamic communication skills, a love for customer service, who has

demonstrated leadership abilities.

Skills:

• Proficient math skills • Staff motivation and discipline • Inventory management • Team player • Service oriented • Effective Conflict Resolution

EXPERIENCE:

8/09 – 5/14 Sales Associate /Cashier Burlington Coat Factory Hampton, VA

• Singled out by customers for excellent customer service provided

• Assisted customers in the shoe department with finding appropriate footwear and making

satisfactory selections

• Processed check, debit, credit, voucher, gift card, and cash transactions with precision

• Adhered to all store and corporate policy and procedure

• Stocked various departments with appropriate merchandise, assisting team members as needed

• Selected as a member of the mark-down team to proficiently lower the price of certain selected

items in the store for sales or clearance

9/06 – 8/09 Event Hostess Virginia Air & Space Center Hampton, VA

• Completed set up and design for designated events held in the hall

• Greeted guests and directed to event per invitation or ticket

• Performed clean-up at the end of event, making sure all items used were returned to appropriate

area

9/04 – 7/06 Production Manager Goodwill Industries Newport News.

VA

• Promoted from volunteer to production worker after only three months of service

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• Awarded with the Production Manager position after six months due to effective and efficient

processing

• Supervised team of four or more in the arrangement and distribution of donated items to the floor

from receiving

• Managed pricing of received items according to value

• Maintained staff schedule for appropriate shift coverage

EDUCATION:

1999 Diploma Menchville High School Newport News,

VA

8/09 - 2013 System Organization Management BS Hampton University Hampton, VA

References Available Upon Request