Patients Know Best, Fjord Kitchen presentation

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1 Patient- controlled records

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Transcript of Patients Know Best, Fjord Kitchen presentation

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P a t i e n t - c o n t r o l l e d r e c o r d s

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Patients are assets, not liabilities

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Patients are assets, not liabilities

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Patients are assets, not liabilities

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Patients are assets, not liabilities

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Patients are assets, not liabilities

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The lesson

Dr Jirjis was not unusual in making a mistake, but in recognizing it and asking patients to help

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ABOUT US

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MEET OUR TEAM / Who we are?

Dr Al-Ubaydli Dr Smith Cath Clapton Rob WhelanAuthor of two books about patient record access; physician, programmer, CEO.

Former editor of the British Medical Journal; Chair and member of international ethics and scientific committees

Specialist nurse experienced in training and change management for clinicians giving patients record access

CTO at PKB. Former developer at US e-prescribing. Works with 3rd-party developers for app integration

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ABOUT US / Our products

Patient-controlled records

Two principles allow integrated care across CCGs:1. The patient owns the data,

so they decide who it goes to

2. PKB will integrate with any other system so that the data flows to wherever the patient chooses

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PATIENT CONTROL

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Pharmaceuticals

PharmaciesPublic Healthcare

Private Healthcare

Nurses

EmployersInsurance

Relatives

Doctors

Charities & Patient Advocacy Groups

Government & Commissioning bodies

Researchers

Social & Community Care

Mobile device and app developers

Patient

Without patient

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Pharmaceuticals

Pharmacies

Public Healthcare Private HealthcareNurses

Employers

Insurance

Relatives

Doctors

Charities & Patient Advocacy Groups

Government & Commissioning bodies

ResearchersSocial & Community

Care

Mobile device and app developers

Without PKB With patient

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DEFINITIONS

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Patient portals

Clinicians

Electronic patient records Personal health

records Personal records

Patient

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DEFINITIONS / Electronic health records

Data by clinicians, for clinicians

Designed to increase the productivity of clinicians in a buildingBut does not work with clinicians in other buildings (so care is not integrated)Nor does it work with the patient (misses the most important stakeholder)

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Patient portals

Clinicians

Electronic patient records Personal health

records Personal records

Patient

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DEFINITIONS / Patient portals

Easing the patient’s burden

Highly useful: scheduling appointments, ordering medication refills, secure messaging, access to the EHRBut low usage: little integrated care means low patient engagement so low return on high investment

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Patient portals

Clinicians

Electronic patient records Personal health

records Personal records

Patient

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INSTITUTION CONTROL / does not work

Everyone creating a patient portal is trying to do the right thing

• Institution-specific e.g. hospital web site or NHS mandate for GP record access

• Disease-specific e.g. cancer portal

Yet approach is wrong because it does not focus on the patient

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PATIENT CONTROL / the only answer

Definition of patient controlThe patient can revoke the access to the record of the original institution that gave the patient the record, without affecting the patient’s ability to use the record with others

All else is institution control(Do not be fooled by “shared control”, the right to exclude others can only be held by one party)

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INNOVATION PLATFORM

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INTEGRATED CARE / Start small and fast

Patient control allowed GOSH to integrate with everyone

Social workers, teachers, charities, and private home health care providers all able to access and contribute to the record

Care across countries, and integration with vendors from all over the world provide the patient with the best combination of apps

Local NHS providers for each patient invited and able to accept as already built into the NHS N3 network

GOSH and non-GOSH

NHS and non-NHS

UK and non-UK

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INTEGRATED CARE / The power of control without the burden

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SHARE DATA / Across geographical boundaries

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COMMISSIONERS / Work with innovative providers

Dementia UK’s WANDA case management system

Dementia UK integrating with PKB to share care plans with patient and carers, and integrate with rest of health care system

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WORK WITH CHARITIES / New care models

Charties delivering care and research across EU and USA

Alkaptonuria providing research across EUBarth Syndrome UK building international registry with US researchersThalidomide Trust providing x-rays and online consultations across EU

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Any smartphone developer can integrate their app with PKB

US developer built iPhone asthma app

NHS London built Android asthma app

Oxford developer building SALT app

Pharma company built HIV app

Easy to build something local or use solutions built by others

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25Private insurance CMS

PatientPayers

Clinicians Hospitals

Providers

Patient Advocacy/Charity

Researchers

Schematic of Data flow – Patient Advocacy a key stakeholder

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THANK YOU!Q u e s t i o n s ?