Patient Reported Outcomes Oncology
Transcript of Patient Reported Outcomes Oncology
![Page 1: Patient Reported Outcomes Oncology](https://reader034.fdocuments.us/reader034/viewer/2022050916/58a2d5c41a28ab735d8bd1be/html5/thumbnails/1.jpg)
Patient Reported Outcomes Oncology
Peter Paul Yu, M.D. Palo Alto Medical Foundation
President-Elect American Society of Clinical Oncology
![Page 2: Patient Reported Outcomes Oncology](https://reader034.fdocuments.us/reader034/viewer/2022050916/58a2d5c41a28ab735d8bd1be/html5/thumbnails/2.jpg)
Defining Value in Oncology
• Clinically meaningful survival gain – Distinguish from statistically significant – Risk of losing a weak signal
• Value Based Framework: patients and populations – Beneficial Outcomes – Toxicity – Cost
![Page 3: Patient Reported Outcomes Oncology](https://reader034.fdocuments.us/reader034/viewer/2022050916/58a2d5c41a28ab735d8bd1be/html5/thumbnails/3.jpg)
Patient Reported Outcomes
• Beneficial Outcomes: Disease symptom improvement
• Patient Experiential Outcomes – Obtaining personal goals – Tracking over the cancer journey
• Toxicities of Therapy: Epic-26, PROMIS • Cost: deductable, co-pay
![Page 4: Patient Reported Outcomes Oncology](https://reader034.fdocuments.us/reader034/viewer/2022050916/58a2d5c41a28ab735d8bd1be/html5/thumbnails/4.jpg)
Cancer PROs
• Disease Management: ASCO Quality of Care Committee & PROs Workgroup – Nausea post chemotherapy: NCI PRO CTCAE – Pain advanced cancer: MD Anderson Brief Pain
Inventory • Long Term Survival: ASCO Survivorship &
Guidelines Committees – Anxiety & Depression – Neuropathy – Fatigue
![Page 5: Patient Reported Outcomes Oncology](https://reader034.fdocuments.us/reader034/viewer/2022050916/58a2d5c41a28ab735d8bd1be/html5/thumbnails/5.jpg)
QOPI®
& QOPI® Certification Program
![Page 6: Patient Reported Outcomes Oncology](https://reader034.fdocuments.us/reader034/viewer/2022050916/58a2d5c41a28ab735d8bd1be/html5/thumbnails/6.jpg)
6
The primary goal of the QOPI® Certification Program is practice
improvement.
ASCO/ONS Safety Standards &
On-Site Review
QOPI Participation and Demonstrated Performance on
Quality Measures
![Page 7: Patient Reported Outcomes Oncology](https://reader034.fdocuments.us/reader034/viewer/2022050916/58a2d5c41a28ab735d8bd1be/html5/thumbnails/7.jpg)
Core Measures
• Care Documentation • Chemo Administration • Pain Management • Smoking Cessation • Psychological Support
Disease–Specific Modules
• Breast Cancer • Colorectal Cancer • Non-Hodgkin’s
Lymphoma • Non-small cell Lung
Cancer • Ovarian, fallopian tube,
primary peritoneal (gynonc)
Domain–Specific Modules
• End of Life Care • Symptom/Toxicity
Management
What We Measure
QOPI®
![Page 8: Patient Reported Outcomes Oncology](https://reader034.fdocuments.us/reader034/viewer/2022050916/58a2d5c41a28ab735d8bd1be/html5/thumbnails/8.jpg)
QOPI Measures Amenable to PROs
• Pain assessment and control plan • Constipation related to narcotics • Performance status • Emotional well being • Dyspnea
![Page 9: Patient Reported Outcomes Oncology](https://reader034.fdocuments.us/reader034/viewer/2022050916/58a2d5c41a28ab735d8bd1be/html5/thumbnails/9.jpg)
Cancer LinQ: ASCO
• Rapid Learning Health System • More than Registry • Accepts health data from diverse sources
including patients • Central premise: motivation for sharing • eQOPI
![Page 10: Patient Reported Outcomes Oncology](https://reader034.fdocuments.us/reader034/viewer/2022050916/58a2d5c41a28ab735d8bd1be/html5/thumbnails/10.jpg)
Cancer LinQ Users
• See their own data over time • Overlay intervention over symptoms • See comparison group • See provider quality performance
![Page 11: Patient Reported Outcomes Oncology](https://reader034.fdocuments.us/reader034/viewer/2022050916/58a2d5c41a28ab735d8bd1be/html5/thumbnails/11.jpg)
Data Liquidity Documents
• Surgery Software
• Radiation Software
• CAP eCC LIS
• EHRs CPOE
Chemotherapy data Pathology data
Surgery data Radiation Therapy data
Patient Preferences and PROs
Patient Generated
Data
![Page 12: Patient Reported Outcomes Oncology](https://reader034.fdocuments.us/reader034/viewer/2022050916/58a2d5c41a28ab735d8bd1be/html5/thumbnails/12.jpg)
ASCO HL7 Breast Cancer Document
• Approved as HL7 draft standard October 2013 • Based on HL7 cCDA architecture, it is modular
and extendable • ONC Project Inspire: UC System and CADPH
![Page 13: Patient Reported Outcomes Oncology](https://reader034.fdocuments.us/reader034/viewer/2022050916/58a2d5c41a28ab735d8bd1be/html5/thumbnails/13.jpg)
Palo Alto Medical Foundation
• Integrated Multidisciplinary Medical Group • 900,000 patients, 1,000 physicians • PAMF Research Institute: Shared Decision • Epic EHRs 1999 • 75% of patients active users of MyChart • Initially used non integrated software for
diabetes management
![Page 14: Patient Reported Outcomes Oncology](https://reader034.fdocuments.us/reader034/viewer/2022050916/58a2d5c41a28ab735d8bd1be/html5/thumbnails/14.jpg)
What is PRO? Questions: what, when, and how
Assign to patients Analyze data across many
patients
Track a single patient
Collect answers
The Workflow: • Define the questions you want to ask – standardized questionnaires e.g. Epic-26 • Select inclusion criteria for patients:
• Bulk assignment by running a report (e.g. all cancers with prostate cancer) • If a patient is not enrolled, provide point of care alerts to enroll patients
• Invite the patient to complete the questionnaire via My Health Online (MyChart) • Remind them automatically if they don’t reply
• Compare questionnaire responses over time and vs. other clinical parameters like drug treatments
• Use the Epic database for analysis across cohorts of patients
![Page 15: Patient Reported Outcomes Oncology](https://reader034.fdocuments.us/reader034/viewer/2022050916/58a2d5c41a28ab735d8bd1be/html5/thumbnails/15.jpg)
PRO-Alerts
![Page 16: Patient Reported Outcomes Oncology](https://reader034.fdocuments.us/reader034/viewer/2022050916/58a2d5c41a28ab735d8bd1be/html5/thumbnails/16.jpg)
PRO-Question Groups
![Page 17: Patient Reported Outcomes Oncology](https://reader034.fdocuments.us/reader034/viewer/2022050916/58a2d5c41a28ab735d8bd1be/html5/thumbnails/17.jpg)
If a patient was accidentally not enrolled in PRO, point of care BPA to
enroll
![Page 18: Patient Reported Outcomes Oncology](https://reader034.fdocuments.us/reader034/viewer/2022050916/58a2d5c41a28ab735d8bd1be/html5/thumbnails/18.jpg)
Synopsis – Compare PRO vs. other clinical parameters (e.g. drug regimen)
See Epic-26 “response” vs. Lupron treatment
![Page 19: Patient Reported Outcomes Oncology](https://reader034.fdocuments.us/reader034/viewer/2022050916/58a2d5c41a28ab735d8bd1be/html5/thumbnails/19.jpg)
Future – Mobile Questionnaires – answer on the phone
![Page 20: Patient Reported Outcomes Oncology](https://reader034.fdocuments.us/reader034/viewer/2022050916/58a2d5c41a28ab735d8bd1be/html5/thumbnails/20.jpg)
Future – PRO Across Organizations
![Page 21: Patient Reported Outcomes Oncology](https://reader034.fdocuments.us/reader034/viewer/2022050916/58a2d5c41a28ab735d8bd1be/html5/thumbnails/21.jpg)
What’s Value of Using PROs in EHRs: A Triple Play or a Grand Slam?
Eugene C. Nelson, DSc, MPH Carolyn Kerrigan, MD, MSc
Director Population Health &
Measurement Dartmouth- Hitchcock
Professor, Community and Family Medicine
The Dartmouth Institute Acknowledgements: J. Weinstein, R. Reid, S. Lindblad, J.
Wasson, C. Kerrigan, M. Mastanduno, P. Batalden, et al
![Page 22: Patient Reported Outcomes Oncology](https://reader034.fdocuments.us/reader034/viewer/2022050916/58a2d5c41a28ab735d8bd1be/html5/thumbnails/22.jpg)
“I can’t be a good doctor without this.” J. Weinstein, President D-H
• Feed forward PROs data in flow of care & in EHR 1. Better care for this
person matched to needs & preferences
2. Comparative data to improve clinical programs based on outcomes
3. Outcomes data for collaborative CE research
2
![Page 23: Patient Reported Outcomes Oncology](https://reader034.fdocuments.us/reader034/viewer/2022050916/58a2d5c41a28ab735d8bd1be/html5/thumbnails/23.jpg)
3 3
Using PROs with Individuals: Dartmouth Spine Center
© 2000, Trustees of Dartmouth College, Batalden, Nelson, Wasson
Referral or Visi t Request
Or ientation &
PROMs
Ini tial Work Up
P lan of Care
Functional Restoration
Chronic Care Management
Acute Care
Management
Disease Status
Expectat ions For Good Care
Sunk Cost s
Funct ional & Risk Status
Disease Status
Exper ience A gainst
Need
Incremental Cost s
Funct ional & Risk Status
Pal l iative Care
People w ith healthcare needs
People w ith healthcare needs met
Feed Forward
Feedback
Improvement registry Public reports website SPORT NIH research
Yesterday
![Page 24: Patient Reported Outcomes Oncology](https://reader034.fdocuments.us/reader034/viewer/2022050916/58a2d5c41a28ab735d8bd1be/html5/thumbnails/24.jpg)
Patient Perception History & Symptoms
Red Flags
The summary report generated from patient-reported data is critical to a physician's ability to care for a patient: same page care Functional
Status
Risk Factors
Disease Status
![Page 25: Patient Reported Outcomes Oncology](https://reader034.fdocuments.us/reader034/viewer/2022050916/58a2d5c41a28ab735d8bd1be/html5/thumbnails/25.jpg)
1.64
QALY 1.44 QALY
Functional
Clin
ical
Costs
Satisfaction
Reduced Oswestry
Symptoms Satisfied With Improvement
Total Direct & Indirect Costs
Physical SF-36 Improvement Herniated Disk
Outcomes @ 2 Years Non-Surgery Surgery
44 Ave Age 43% Female
30 Ave Age 45% Female
Cost Per Quality Adjusted Life Year Added
By Surgery $34,355
$74,870
44
30
59%
78%
-25
-37
$13,108 $27,341
$34,355
SPORT NIH CER TRIAL • 13 sites • 6 years of follow up • 3 spine conditions • PROs primary outcomes
![Page 26: Patient Reported Outcomes Oncology](https://reader034.fdocuments.us/reader034/viewer/2022050916/58a2d5c41a28ab735d8bd1be/html5/thumbnails/26.jpg)
1.64
QALY 1.44 QALY
Functional
Clin
ical
Costs
Satisfaction
Reduced Oswestry
Symptoms Satisfied With Improvement
Total Direct & Indirect Costs
Physical SF-36 Improvement Herniated Disk
Outcomes @ 2 Years Non-Surgery Surgery
44 Ave Age 43% Female
30 Ave Age 45% Female
Cost Per Quality Adjusted Life Year Added
By Surgery $34,355
$74,870
44
30
59%
78%
-25
-37
$13,108 $27,341
$34,355
Sport NIH Trial: CER
Personalized risk assessment based on people like me … From research back to patient care
![Page 27: Patient Reported Outcomes Oncology](https://reader034.fdocuments.us/reader034/viewer/2022050916/58a2d5c41a28ab735d8bd1be/html5/thumbnails/27.jpg)
Swedish Rheumatology Quality Register
• Feed forward PROs data in flow of care – 44 of 61 centers adopted
feed forward – 90% of RA patients covered – Practice improvement &
new care models – National outcomes
transparency – Integrated with EHRs in
some settings – Better outcomes faster for
RA patients in Sweden 7
Today
![Page 28: Patient Reported Outcomes Oncology](https://reader034.fdocuments.us/reader034/viewer/2022050916/58a2d5c41a28ab735d8bd1be/html5/thumbnails/28.jpg)
EHR + PHR: Same page
care for people living
with RA January - March
June - December
PROs entered by patient (HAQ) Clinical data entered by physician (DAS-28 & labs) Together review “next” care plan based on new outcomes (co-production)
![Page 29: Patient Reported Outcomes Oncology](https://reader034.fdocuments.us/reader034/viewer/2022050916/58a2d5c41a28ab735d8bd1be/html5/thumbnails/29.jpg)
Key point: Patients served by Swedish health system are doing better
All Patients in the SRQ, from 1994 – 2006*
*Black line shows DAS at initial visit and blue after 6 months and turquoise after 12 months.
Patients sicker at 1st visit
Patients better at 6 & 12 months
![Page 30: Patient Reported Outcomes Oncology](https://reader034.fdocuments.us/reader034/viewer/2022050916/58a2d5c41a28ab735d8bd1be/html5/thumbnails/30.jpg)
Triple Play
10
3rd 2nd
1st
![Page 31: Patient Reported Outcomes Oncology](https://reader034.fdocuments.us/reader034/viewer/2022050916/58a2d5c41a28ab735d8bd1be/html5/thumbnails/31.jpg)
Feed forward PROs & EHRs: Triple Play or Grand Slam?
1. Better care for individuals based on needs and preferences
– Co-production of care 2. Better data on outcomes for clinical practice improvement
– Improvement collaboratives 3. Better research data on outcomes for patient centered
research – Research collaboratories
4. Link patient value networks (& PHRs) with clinical population registries (& EHRs)
– integrate world of the patient with world of the practitioners caring for the patients
Tomorrow
![Page 32: Patient Reported Outcomes Oncology](https://reader034.fdocuments.us/reader034/viewer/2022050916/58a2d5c41a28ab735d8bd1be/html5/thumbnails/32.jpg)
Aim: Patient-centered decision support for co-production of good care, better health & more confidence in self-management.
Key Mechanism: Integrating patient’s voice into flow of care & EHR to co-produce care plans that reflect needs & values.
Feed-forward Patient Generated Health Data (PGHD)
3
Feed Forward Clinical Data
Key Patient Outcomes
Experience
Disease Function
Risks Costs
Confidence (Competence)
Patient & Family System
Provider & Care Team System
The Clinical Microsystem
Co-Production
How to Make PROs for Individuals Fit for the Future?
3 Feed Forward PGH Data
Patient Value Network Features
• Curated & facilitated** • Patients with shared problem** • Subject matter expertise** • Peer support** • Information I need for self-care** • My personal health plan • E.g., PatientsLikeMe, HowsYourHealth
1
Key Stakeholders: Patients, Providers, “C” Suite Leaders
*
1
Patient Value Networks
Patients Pull
Clinical Registry Features
• Feed forward PGHD at point of care for care planning & outcomes tracking**
• Comparative data for practice improvement**
• Research Database as by-product** • Maintenance of Certification • PQRS (Physician Quality Reporting
System) data feeds • Data Flows Designed into Work Flows • E.G. SRQ, ACR, NPF Registries
2
2
Providers Pull
Clinical Registries
© Copyright 2013: E.C. Nelson, P. Batalden, S. Lindblad
PHR EHR
![Page 33: Patient Reported Outcomes Oncology](https://reader034.fdocuments.us/reader034/viewer/2022050916/58a2d5c41a28ab735d8bd1be/html5/thumbnails/33.jpg)
References 1. Meyer GS, Nelson EC, Pryor DB, James B, Swensen SJ, Kaplan GS, Weissberg JI, Bisognano M, Hunt GC, Yates GR,
Hunt GC: More quality measures versus measuring what matters: a call for balance and parsimony. BMJ Quality and Safety Journal August 2012. Published Online First: 14August 2012 doi: 10.1136/bmjqs-2012-001081
2. Nelson EC, Butterly J, Colacchio TA, Mastanduno MP, Foster TC, Batalden PB. Better Patient and Population Outcomes: Practical Approaches that Health Care Systems Can Adopt for Measuring the Health of Patients and Populations, in Sustainably Improving Health Care: Creatively Linking Care Outcomes, System Performance and Professional Development Batalden PB, Foster TC (eds.), Radcliffe Publishing, Ashland, Ohio, 11-31, 2012.
3. Nelson EC, Hvitfeldt HF, Reid R, Grossman D, Lindblad S, Mastanduno MP, Weiss LT, Fisher ES, Weinstein JN. Using Patient-Reported Information to Improve Health Outcomes and Health Care Value: Case Studies from Dartmouth, Karolinska and Group Health. Technical Report. The Dartmouth Institute for Health Policy and Clinical Practice. 2012
4. Nelson EC, Fisher ES, Weinstein JN: A Perspective on Patient-Centric, Feed-Forward “Collaboratories”in IOM (Institute of Medicine) Engineering a learning healthcare system: A look at the future: Workshop summary, The National Academies Press, Washington, DC, 149-170, 2011.
5. Nelson EC, Batalden PB, Godfrey MG, Lazar JS: Value by Design: Developing Clinical Microsystems to Achieve Organizational Excellence, Jossey-Bass, 2011.
6. Hvitfeldt H, Carli C, Nelson EC, Mortenson DM, Ruppert BA, Lindblad S. Feed Forward Systems for Patient Participation and Provider Support; Adoption Results from the Original US Context to Sweden and Beyond. Quality and Safety in Health Care, 18(4); 247-256, October-December 2010.
7. Swensen SJ, Meyer GS, Clancy CM, Nelson EC, Hunt, Jr GC, Pryor DB, Weissberg JI, Kaplan GS, Daley JD, Yates GR, Chassin MR, James BC, Berwick DM: Cottage Industry to Post-Industrial — The Revolution in Health Care Delivery. New England Journal of Medicine, e12(1)-e12(4) 10.1056/nejmp0911199 nejm.org, February 2010.
8. Weinstein JN, Brown PW, Hanscom B, Walsh T, Nelson EC: Designing an Ambulatory Clinical Practice for Outcomes Improvement: From Vision to Reality - The Spine Center at Dartmouth-Hitchcock, Year One. Quality Management in Health Care, 8(2):1-20, Winter 2000.
![Page 34: Patient Reported Outcomes Oncology](https://reader034.fdocuments.us/reader034/viewer/2022050916/58a2d5c41a28ab735d8bd1be/html5/thumbnails/34.jpg)
![Page 35: Patient Reported Outcomes Oncology](https://reader034.fdocuments.us/reader034/viewer/2022050916/58a2d5c41a28ab735d8bd1be/html5/thumbnails/35.jpg)
Leslie Kelly HallSenior Vice President, Policy
HealthwiseHHS: Appointee: Office of the National Coordinator
Health Information Technology Standards Committee
Chair: Patient/Consumer Technology
Health Information Technology Policy Committees
Patient/Consumer Empowerment
Meaningful Use
Patient Generated Health Data
National E-Health Collaborative: Board Member & Chair Consumer Consortium
DirectTrust.org: Board Member & Chair Patient Engagement
![Page 36: Patient Reported Outcomes Oncology](https://reader034.fdocuments.us/reader034/viewer/2022050916/58a2d5c41a28ab735d8bd1be/html5/thumbnails/36.jpg)
![Page 37: Patient Reported Outcomes Oncology](https://reader034.fdocuments.us/reader034/viewer/2022050916/58a2d5c41a28ab735d8bd1be/html5/thumbnails/37.jpg)
4
http://www.cms.gov/Regulations-and-Guidance/Legislation/EHRIncentivePrograms/DataAndReports.html
4019 Hospitals
299,402 Providers
$ 15,884,674,565
![Page 38: Patient Reported Outcomes Oncology](https://reader034.fdocuments.us/reader034/viewer/2022050916/58a2d5c41a28ab735d8bd1be/html5/thumbnails/38.jpg)
5
![Page 39: Patient Reported Outcomes Oncology](https://reader034.fdocuments.us/reader034/viewer/2022050916/58a2d5c41a28ab735d8bd1be/html5/thumbnails/39.jpg)
![Page 40: Patient Reported Outcomes Oncology](https://reader034.fdocuments.us/reader034/viewer/2022050916/58a2d5c41a28ab735d8bd1be/html5/thumbnails/40.jpg)
Nothing About Me Without Me…
I am a Contributing Care Team Member…
EHR Action: PFS ReactionPFS should not be
encumbered by EHR…
How Do I Compare?…
![Page 41: Patient Reported Outcomes Oncology](https://reader034.fdocuments.us/reader034/viewer/2022050916/58a2d5c41a28ab735d8bd1be/html5/thumbnails/41.jpg)
Nothing About Me Without Me…
![Page 42: Patient Reported Outcomes Oncology](https://reader034.fdocuments.us/reader034/viewer/2022050916/58a2d5c41a28ab735d8bd1be/html5/thumbnails/42.jpg)
![Page 43: Patient Reported Outcomes Oncology](https://reader034.fdocuments.us/reader034/viewer/2022050916/58a2d5c41a28ab735d8bd1be/html5/thumbnails/43.jpg)
Nothing About Me Without Me
Understandable to Me:
Plain language and my
language…
![Page 44: Patient Reported Outcomes Oncology](https://reader034.fdocuments.us/reader034/viewer/2022050916/58a2d5c41a28ab735d8bd1be/html5/thumbnails/44.jpg)
Nothing About Me Without Me
Communication based
upon my preference…
![Page 45: Patient Reported Outcomes Oncology](https://reader034.fdocuments.us/reader034/viewer/2022050916/58a2d5c41a28ab735d8bd1be/html5/thumbnails/45.jpg)
Nothing About Me Without Me
CC: Me…
Some or all of my
records
![Page 46: Patient Reported Outcomes Oncology](https://reader034.fdocuments.us/reader034/viewer/2022050916/58a2d5c41a28ab735d8bd1be/html5/thumbnails/46.jpg)
Nothing About Me Without Me
My preferences inform
care, safety and
decisions…
![Page 47: Patient Reported Outcomes Oncology](https://reader034.fdocuments.us/reader034/viewer/2022050916/58a2d5c41a28ab735d8bd1be/html5/thumbnails/47.jpg)
Nothing About Me Without Me
My access should be
based upon my
preference…
![Page 48: Patient Reported Outcomes Oncology](https://reader034.fdocuments.us/reader034/viewer/2022050916/58a2d5c41a28ab735d8bd1be/html5/thumbnails/48.jpg)
I am a Contributing Care Team Member…
![Page 49: Patient Reported Outcomes Oncology](https://reader034.fdocuments.us/reader034/viewer/2022050916/58a2d5c41a28ab735d8bd1be/html5/thumbnails/49.jpg)
![Page 50: Patient Reported Outcomes Oncology](https://reader034.fdocuments.us/reader034/viewer/2022050916/58a2d5c41a28ab735d8bd1be/html5/thumbnails/50.jpg)
I am a Contributing Care Team Member
I am a credible source
of information…
![Page 51: Patient Reported Outcomes Oncology](https://reader034.fdocuments.us/reader034/viewer/2022050916/58a2d5c41a28ab735d8bd1be/html5/thumbnails/51.jpg)
I am a Contributing Care Team Member
The data I generate is
material to care…
![Page 52: Patient Reported Outcomes Oncology](https://reader034.fdocuments.us/reader034/viewer/2022050916/58a2d5c41a28ab735d8bd1be/html5/thumbnails/52.jpg)
I am a Contributing Care Team Member
My goals may be
episodic, chronic, or
quality of life…
![Page 53: Patient Reported Outcomes Oncology](https://reader034.fdocuments.us/reader034/viewer/2022050916/58a2d5c41a28ab735d8bd1be/html5/thumbnails/53.jpg)
I am a Contributing Care Team Member
I can contribute to
quality outcomes…
![Page 54: Patient Reported Outcomes Oncology](https://reader034.fdocuments.us/reader034/viewer/2022050916/58a2d5c41a28ab735d8bd1be/html5/thumbnails/54.jpg)
I am a Contributing Care Team Member
I am part of a care
team reflected in the
EHR…
![Page 55: Patient Reported Outcomes Oncology](https://reader034.fdocuments.us/reader034/viewer/2022050916/58a2d5c41a28ab735d8bd1be/html5/thumbnails/55.jpg)
I am a Contributing Care Team Member
I am an important
safety checkpoint…
![Page 56: Patient Reported Outcomes Oncology](https://reader034.fdocuments.us/reader034/viewer/2022050916/58a2d5c41a28ab735d8bd1be/html5/thumbnails/56.jpg)
I am a Contributing Care Team Member
I am a health data
exchange of one…
![Page 57: Patient Reported Outcomes Oncology](https://reader034.fdocuments.us/reader034/viewer/2022050916/58a2d5c41a28ab735d8bd1be/html5/thumbnails/57.jpg)
I am a Contributing Care Team Member
I am an important
participant in shared
decision making…
![Page 58: Patient Reported Outcomes Oncology](https://reader034.fdocuments.us/reader034/viewer/2022050916/58a2d5c41a28ab735d8bd1be/html5/thumbnails/58.jpg)
I am a Contributing Care Team Member
The messages we
share are material to
my health and care
![Page 59: Patient Reported Outcomes Oncology](https://reader034.fdocuments.us/reader034/viewer/2022050916/58a2d5c41a28ab735d8bd1be/html5/thumbnails/59.jpg)
A
EHR Systems Action: Patient System Reaction
![Page 60: Patient Reported Outcomes Oncology](https://reader034.fdocuments.us/reader034/viewer/2022050916/58a2d5c41a28ab735d8bd1be/html5/thumbnails/60.jpg)
![Page 61: Patient Reported Outcomes Oncology](https://reader034.fdocuments.us/reader034/viewer/2022050916/58a2d5c41a28ab735d8bd1be/html5/thumbnails/61.jpg)
EHR Systems Action: Patient System Reaction
Structured data
advances all
systems…
![Page 62: Patient Reported Outcomes Oncology](https://reader034.fdocuments.us/reader034/viewer/2022050916/58a2d5c41a28ab735d8bd1be/html5/thumbnails/62.jpg)
EHR Systems Action: Patient System Reaction
Current workflow can
adapt to support
patient engagement…
![Page 63: Patient Reported Outcomes Oncology](https://reader034.fdocuments.us/reader034/viewer/2022050916/58a2d5c41a28ab735d8bd1be/html5/thumbnails/63.jpg)
EHR Systems Action: Patient System Reaction
Expand and harmonize
standards …
![Page 64: Patient Reported Outcomes Oncology](https://reader034.fdocuments.us/reader034/viewer/2022050916/58a2d5c41a28ab735d8bd1be/html5/thumbnails/64.jpg)
EHR Systems Action: Patient System Reaction
Create once use
often…
![Page 65: Patient Reported Outcomes Oncology](https://reader034.fdocuments.us/reader034/viewer/2022050916/58a2d5c41a28ab735d8bd1be/html5/thumbnails/65.jpg)
EHR Systems Action: Patient System Reaction
View, download and
transfers may be
directed by me
![Page 66: Patient Reported Outcomes Oncology](https://reader034.fdocuments.us/reader034/viewer/2022050916/58a2d5c41a28ab735d8bd1be/html5/thumbnails/66.jpg)
EHR Systems Action: Patient System Reaction
Orders can be directed
to me…
![Page 67: Patient Reported Outcomes Oncology](https://reader034.fdocuments.us/reader034/viewer/2022050916/58a2d5c41a28ab735d8bd1be/html5/thumbnails/67.jpg)
EHR Systems Action: Patient System Reaction
I am the only source of
adherence
information…
![Page 68: Patient Reported Outcomes Oncology](https://reader034.fdocuments.us/reader034/viewer/2022050916/58a2d5c41a28ab735d8bd1be/html5/thumbnails/68.jpg)
EHR Systems Action: Patient System Reaction
Data reconciliation and
curating should include
the me
![Page 69: Patient Reported Outcomes Oncology](https://reader034.fdocuments.us/reader034/viewer/2022050916/58a2d5c41a28ab735d8bd1be/html5/thumbnails/69.jpg)
EHR Systems Action: Patient System Reaction
Metadata helps my
system too…
![Page 70: Patient Reported Outcomes Oncology](https://reader034.fdocuments.us/reader034/viewer/2022050916/58a2d5c41a28ab735d8bd1be/html5/thumbnails/70.jpg)
Patient Facing Systems should not be encumbered
by legacy technology…
![Page 71: Patient Reported Outcomes Oncology](https://reader034.fdocuments.us/reader034/viewer/2022050916/58a2d5c41a28ab735d8bd1be/html5/thumbnails/71.jpg)
![Page 72: Patient Reported Outcomes Oncology](https://reader034.fdocuments.us/reader034/viewer/2022050916/58a2d5c41a28ab735d8bd1be/html5/thumbnails/72.jpg)
Patient System: Not Legacy, NEW
Innovation should be
encouraged not
limited…
![Page 73: Patient Reported Outcomes Oncology](https://reader034.fdocuments.us/reader034/viewer/2022050916/58a2d5c41a28ab735d8bd1be/html5/thumbnails/73.jpg)
Patient System: Not Legacy, NEW
Consumer standards
for EHR data out,
Provider standards for
EHR data in …
![Page 74: Patient Reported Outcomes Oncology](https://reader034.fdocuments.us/reader034/viewer/2022050916/58a2d5c41a28ab735d8bd1be/html5/thumbnails/74.jpg)
Patient System: Not Legacy, NEW
When I view, download
or transmit I should
have opportunities to
be educated…
![Page 75: Patient Reported Outcomes Oncology](https://reader034.fdocuments.us/reader034/viewer/2022050916/58a2d5c41a28ab735d8bd1be/html5/thumbnails/75.jpg)
Patient System: Not Legacy, NEW
Data I generate should
be interoperable with
all…
![Page 76: Patient Reported Outcomes Oncology](https://reader034.fdocuments.us/reader034/viewer/2022050916/58a2d5c41a28ab735d8bd1be/html5/thumbnails/76.jpg)
Patient System: Not Legacy, NEW
Accelerate standards
where patient
generated data likely…
![Page 77: Patient Reported Outcomes Oncology](https://reader034.fdocuments.us/reader034/viewer/2022050916/58a2d5c41a28ab735d8bd1be/html5/thumbnails/77.jpg)
Patient System: Not Legacy, NEW
Consumer and health
vocabularies should be
standardized and
harmonized…
![Page 78: Patient Reported Outcomes Oncology](https://reader034.fdocuments.us/reader034/viewer/2022050916/58a2d5c41a28ab735d8bd1be/html5/thumbnails/78.jpg)
Patient System: Not Legacy, NEW
New design should be
with the patient in
mind…
![Page 79: Patient Reported Outcomes Oncology](https://reader034.fdocuments.us/reader034/viewer/2022050916/58a2d5c41a28ab735d8bd1be/html5/thumbnails/79.jpg)
How Do I Compare?…
![Page 80: Patient Reported Outcomes Oncology](https://reader034.fdocuments.us/reader034/viewer/2022050916/58a2d5c41a28ab735d8bd1be/html5/thumbnails/80.jpg)
![Page 81: Patient Reported Outcomes Oncology](https://reader034.fdocuments.us/reader034/viewer/2022050916/58a2d5c41a28ab735d8bd1be/html5/thumbnails/81.jpg)
How Do I Compare?
Patient specific
dashboards; me
compared to others…
![Page 82: Patient Reported Outcomes Oncology](https://reader034.fdocuments.us/reader034/viewer/2022050916/58a2d5c41a28ab735d8bd1be/html5/thumbnails/82.jpg)
How Do I Compare?
My trajectory of health
can be impacted by my
actions…
![Page 83: Patient Reported Outcomes Oncology](https://reader034.fdocuments.us/reader034/viewer/2022050916/58a2d5c41a28ab735d8bd1be/html5/thumbnails/83.jpg)
How Do I Compare?
I know what research
is available to me…
![Page 84: Patient Reported Outcomes Oncology](https://reader034.fdocuments.us/reader034/viewer/2022050916/58a2d5c41a28ab735d8bd1be/html5/thumbnails/84.jpg)
How Do I Compare?
I know what research
has been effective for
people like me…
![Page 85: Patient Reported Outcomes Oncology](https://reader034.fdocuments.us/reader034/viewer/2022050916/58a2d5c41a28ab735d8bd1be/html5/thumbnails/85.jpg)
How Do I Compare?
I want to know the
care I should be
getting…
![Page 86: Patient Reported Outcomes Oncology](https://reader034.fdocuments.us/reader034/viewer/2022050916/58a2d5c41a28ab735d8bd1be/html5/thumbnails/86.jpg)
![Page 87: Patient Reported Outcomes Oncology](https://reader034.fdocuments.us/reader034/viewer/2022050916/58a2d5c41a28ab735d8bd1be/html5/thumbnails/87.jpg)
![Page 88: Patient Reported Outcomes Oncology](https://reader034.fdocuments.us/reader034/viewer/2022050916/58a2d5c41a28ab735d8bd1be/html5/thumbnails/88.jpg)
![Page 89: Patient Reported Outcomes Oncology](https://reader034.fdocuments.us/reader034/viewer/2022050916/58a2d5c41a28ab735d8bd1be/html5/thumbnails/89.jpg)
![Page 90: Patient Reported Outcomes Oncology](https://reader034.fdocuments.us/reader034/viewer/2022050916/58a2d5c41a28ab735d8bd1be/html5/thumbnails/90.jpg)
![Page 91: Patient Reported Outcomes Oncology](https://reader034.fdocuments.us/reader034/viewer/2022050916/58a2d5c41a28ab735d8bd1be/html5/thumbnails/91.jpg)
Deloitte’s 2012 Survey of U.S. Health Care Consumers
Six Healthcare Consumer Segments
![Page 92: Patient Reported Outcomes Oncology](https://reader034.fdocuments.us/reader034/viewer/2022050916/58a2d5c41a28ab735d8bd1be/html5/thumbnails/92.jpg)
DRAFT: My Medical Records Experience Map (within Patient Engagement Framework)
Key Assumptions We’re Making
--------Most patients will seek their records out of necessity, not curiosity…………. others
Patient Journey (first person perspective – in patient’s words/language)
PEF Stage: Inform Me Engage Me Empower Me -------------------------------- Partner with Me Support My e-Community
Credits: Based on of Deloitte’s US Health Care Market Consumer Segmentation and the Patient Engagement Framework. Patient Journey Map framework based on published work by Adaptive Path. Stock images used with permission.
How I’m Using My Record
Things I’m Doing
Things I’m Feeling
Things I’m Thinking
My Records Experience is About…
![Page 93: Patient Reported Outcomes Oncology](https://reader034.fdocuments.us/reader034/viewer/2022050916/58a2d5c41a28ab735d8bd1be/html5/thumbnails/93.jpg)
DRAFT: My Medical Records Experience Map (within Patient Engagement Framework)
Key Assumptions We’re Making (need validation)
Most patients will seek their records out of necessity, not curiosity…………. others
Patient Journey (first person perspective – in patient’s words/language)
PEF Stage: Inform Me Engage Me Empower Me --------------------------------------- Partner with Me Support My e-Community
Credits: Based on of Deloitte’s US Health Care Market Consumer Segmentation and the Patient Engagement Framework. Patient Journey Map framework based on published work by Adaptive Path. Stock images used with permission.
How I’m Using My Record
Things I’m Doing
Things I’m Feeling
Things I’m Thinking
My Records Experience is About…
Show Proof to Someone
• Get shot records.
• Get the info for school or work.
I’ll dig up my history if needed.
• I’ll get my info when somebody needs it.
• Difficult to dig up my records.
Occasional need based on someone else requesting it of me.
Try to Consolidate Share with Current Doc
Reconcile my Meds
Make Sure It’s Right
Carry to 2nd Opinion
Look up Something
• Trying to make good decisions.
• Comparing my options.
• A lot of my health is in my own hands.
• About asking questions of my doc.
• About sharing stuff with my doc.
I like having it to consult, but don’t want to touch it much.
Meds
Changing Docs
Travel
• What my doc tells me.
Like my doc will let me know.
• I’ll let me doc handle that.
• My doc will fill me in.
If I’m advised to by my doc or some else.
• Moving care around.• Getting 2nd opinions.• Using my doc as a
back up plan – the place up the street is often easier.
• That I have choices.
• I like comparing my options.
• Choosing the best value or easiest is smartest when possible.
I hang on to the records I’m given – my info is all over the place.
Know what’s in it
Add to itSee my #s
Take it to visits
Want it – it’s mine
Correct it
• Doing whatever I can before I seek care.
• Getting my info beforehand.
• Putting my info into my record.
• Confident and able to be part of my own health.
• I can partner with my doc.
• I want my doctor to know about the stuff I put in my record.
• I want some control in my care.
• Seeing & having my info.• Adding to my info –
making it a real snapshot of me.
• Doing what makes sense for me.
• Challenging what doesn’t make sense.
• Strong in my role in my health.
• Disenchanted by how hard it is for me to get my info.
• I want control of my info.• I want to give access to
different parts and pieces of my info.
• My expectations are that I should have full control and things should be easier.
Content & Compliant
Mary
Casual & Cautious
Jesse
Sick and Savvy
Bill
Shop and Save
Nancy
Online & Onboard
Peggy
Jo
Out & About
Janice
![Page 94: Patient Reported Outcomes Oncology](https://reader034.fdocuments.us/reader034/viewer/2022050916/58a2d5c41a28ab735d8bd1be/html5/thumbnails/94.jpg)
![Page 95: Patient Reported Outcomes Oncology](https://reader034.fdocuments.us/reader034/viewer/2022050916/58a2d5c41a28ab735d8bd1be/html5/thumbnails/95.jpg)
Thank [email protected]