PASSWORD PIN - Voisentrydocs.voisentry.com › VoiSentry_applications_for_VB_infographic.pdf · •...
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Fraud prevention Calls needing verification Applications for voice biometrics Follow VoiSentry: Twitter | Blog | LinkedIn +44 (0) 1908 27 38 38 | www.voisentry.com In recent years, voice biometrics has been gaining traction because of its robust, fraud mitigation characteristics. However, its scalability and user-experience benefits, compared to other biometrics technologies, have resulted in an uplift in adoption across a broader range of applications. A higher degree of security than traditional methods • Requires no additional hardware • Simplifies implementation • Delivers robust verification & authentication Contact centres 2/3 On ID&V handling times • Eliminates tedious security questions • Improves agent UX and CX • Reduces the cost to serve Workforce management Real-time monitoring & visibility • Improves management of resource • Unburdens infrastructure & staff • Reduces personnel absenteeism PASSWORD PIN **** X X Financial services Speed up authorisations, no matter where you work • Process thousands of verifications every day • Legally binding method of underwriting • Compliant to all industry standards Autoriseren Autorizado Autorisiert Autorizzato Authorised Healthcare services • Prevents unauthorised access to patient data • Mitigates medical identity theft • Frees up surgery staff for critical engagements Public services Improve back office efficiency • Provides proof of life • Confirms presence & identity • Supports automated checks & access control Compared with other biometrics technologies, voice has a number of advantages. For example, it doesn’t rely upon the presence of additional hardware, making it suitable for remote site applications. It is also simple to use, resulting in a high level of user acceptance. As the technology matures, the applications of voice biometrics will only continue to grow. Real-time monitoring & visibility
Transcript of PASSWORD PIN - Voisentrydocs.voisentry.com › VoiSentry_applications_for_VB_infographic.pdf · •...
Fraud prevention
Failure Rates
The Customer Experience
Calls needing verification
Applications for voice biometrics
Follow VoiSentry: Twitter | Blog | LinkedIn
+44 (0) 1908 27 38 38 | www.voisentry.com
In recent years, voice biometrics has been gaining traction because of its robust, fraud mitigation characteristics. However, its scalability and user-experience benefits, compared to other biometrics technologies, have resulted in an uplift in adoption
across a broader range of applications.
A higher degree of security than traditional methods
• Requires no additional hardware
• Simplifies implementation
• Delivers robust verification & authentication
Contact centres
2/3On ID&V handling times
• Eliminates tedious security questions
• Improves agent UX and CX
• Reduces the cost to serve
Workforce management
Real-time monitoring & visibility
• Improves management of resource
• Unburdens infrastructure & staff
• Reduces personnel absenteeism
PASSWORD PIN****X X
Financial services
Speed up authorisations, no matter where you work
• Process thousands of verifications every day
• Legally binding method of underwriting
• Compliant to all industry standards
Autoriseren
AutorizadoAutorisiert
Autorizzato
Authorised
Healthcare services
• Prevents unauthorised access to patient data
• Mitigates medical identity theft
• Frees up surgery staff for critical engagements
Public services
Improve back office efficiency• Provides proof of life
• Confirms presence & identity
• Supports automated checks & access control
Compared with other biometrics technologies, voice has a number of advantages. For example, it doesn’t rely upon the presence of additional hardware, making it suitable for remote site applications. It is also simple to use, resulting in a high level of user acceptance. As the technology matures, the applications of voice biometrics will only continue to grow.
Real-time monitoring & visibility
