Passenger independent system for luggage

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WP3 Charlotte van Eijsden (KLM) & Katinka Bergema (TUD) PASSME CoP, Amsterdam, 16/03/2017 Passenger independent system for luggage Grant number: 636308

Transcript of Passenger independent system for luggage

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WP3 Charlotte van Eijsden (KLM) & Katinka Bergema (TUD)PASSME CoP, Amsterdam, 16/03/2017Passenger independent system for luggageGrant number: 636308

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WP3 ObjectivesTo reduce the effect of the handling of luggage to zero with respect to the throughput time of the passenger. So no extra time, nor delays caused by the handling of all types of luggage. We take as proxy of the time saved: 30 minutes of the total journey time, which encompasses 50 % of the PASSME overall goal.

To improve the experience of the passenger through the ease of use and reduction of hassle. The passenger should feel save regarding the luggage (all types).

2| WP 3 | Baggage

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Hold luggageHand luggageTax free luggage

Odd-size luggageFocus on different kinds of luggage4| WP 3 | Baggage

Luggage journey

By Amandine Mari with KLM4| WP 3 | Baggage

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Hold luggage| WP 3 | BaggageBy Amandine Mari with KLM

Hold luggage - reclaim

By Shosha Boute with Schiphol Airport6| WP 3 | Baggage

Baggage as a Service

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Door-to-door luggage services

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Luggage model

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Luggage model

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Hand Luggage

Hand luggage12

By Kinge Gardien with Transavia| WP 3 | Baggage

Hand luggage13By Kinge Gardien with Transavia

| WP 3 | Baggage

Baggage Innovation Summit

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Katinka [email protected]

AIRPORTThank you!15| WP 3 | Baggage