Passenger Business - Indian...

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20 INDIAN RAILWAYS ANNUAL REPORT AND ACCOUNTS 2012-13 Passenger Business The profile of passenger traffic in 2012-13 as compared to 2011-12 is outlined below: Suburban Non-suburban 2011-12 2012-13 2011-12 2012-13 Passengers originating (millions) 4,377 4,477 3,847 3,944 Passenger kilometres (millions) 1,44,057 1,45,654 9,02,465 9,52,449 Average lead (kilometres) 32.9 32.5 234.6 241.5 Earnings (`in crore) 1,925.65 2,010.44 26,320.78 29,312.40 Average rate per passenger kilometre (paise) 13.4 13.8 29.2 30.8 The overall trend of passenger traffic in the last three years was as follows: Total Suburban and Non-suburrban 2010-11* 2011-12 2012-13 Passenger earnings (`in crore) @ 25,705.63 28,246.43 31,322.84 Passenger journeys (millions) 7,651 8,224 8,421 Passenger kilometres (millions) 9,78,508 10,46,522 10,98,103 Average lead (kilometres) 127.9 127.2 130.4 * Excluding Metro Railway, Kolkata @ Excludes earnings of `86.98 crore in 2010-11 pertaining to Metro Railway, Kolkata. Fare Structure With effect from 1st April, 2012, the passenger fares of First class, AC 2-Tier and First AC/Executive Classes were increased by 10, 15 and 30 paise per kilometer, respectively. Further, with effect from 22.01.2013, the class-wise passenger fares were increased as per table given below: S.No. Class Increase in Fare (in paise per pass-km) 1. Second Class Ordinary(Suburban) 02 Paise 2. Second Class Ordinary(Non-Suburban) 03 Paise 3. Second Class (Mail/Express) 04 Paise 4. Sleeper Class 06 Paise A front view of Katihar Station Building, Northeast Frontier Railway Front view of Patliputra Jn. Building, East Central Railway A front view of Bellampally Railway Station-an Adarsh Station on South Central Railway Low Cost Platform Shelter at platforms on Konkan Railway route

Transcript of Passenger Business - Indian...

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20 INDIAN RAILWAYS ANNuAL REpORT AND ACCOuNTS 2012-13

Passenger Business

The profile of passenger traffic in 2012-13 as compared to 2011-12 is outlined below:

Suburban Non-suburban2011-12 2012-13 2011-12 2012-13

Passengers originating(millions)

4,377 4,477 3,847 3,944

Passenger kilometres(millions)

1,44,057 1,45,654 9,02,465 9,52,449

Average lead(kilometres)

32.9 32.5 234.6 241.5

Earnings (`in crore) 1,925.65 2,010.44 26,320.78 29,312.40Average rate perpassenger kilometre (paise)

13.4 13.8 29.2 30.8

The overall trend of passenger traffic in the last three years was as follows:

Total Suburban and Non-suburrban2010-11* 2011-12 2012-13

Passenger earnings(`in crore)

@ 25,705.63 28,246.43 31,322.84

Passenger journeys(millions)

7,651 8,224 8,421

Passenger kilometres(millions)

9,78,508 10,46,522 10,98,103

Average lead (kilometres) 127.9 127.2 130.4* Excluding Metro Railway, Kolkata@ Excludes earnings of `86.98 crore in 2010-11 pertaining to Metro Railway, Kolkata.

Fare Structure

With effect from 1st April, 2012, the passenger fares of First class, AC 2-Tier and First AC/Executive Classes were increased by 10, 15 and 30 paise per kilometer, respectively.

Further, with effect from 22.01.2013, the class-wise passenger fares were increased as per table given below:

S.No. Class Increase in Fare (inpaise per pass-km)

1. Second Class Ordinary(Suburban) 02 Paise2. Second Class Ordinary(Non-Suburban) 03 Paise3. Second Class (Mail/Express) 04 Paise4. Sleeper Class 06 Paise

A front view of Katihar Station Building, Northeast Frontier Railway

Front view of Patliputra Jn. Building, East Central Railway

A front view of Bellampally Railway Station-an Adarsh Station on South Central Railway

Low Cost Platform Shelter at platforms on Konkan Railway route

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5. AC Chair Car 10 Paise6. AC 3-Tier 10 paise7. First Class 03 Paise8. AC 2-Tier 06 Paise9. AC First Class 10 Paise

Ticketless Travel

During 2012-13, 17.87 lakh checks were conducted against ticketless/irregular travel (including carriage of unbooked luggage). About 199.80 lakh cases were detected and `622.47 crore were realised on this account.

Punctuality

The punctuality of Mail/Express trains (arriving at destinations on right time) during the year 2012-13 was 79% as per Integrated Coaching Management System (ICMS). This computer based on-line system was adopted by Railway Board from January, 2009 for analyzing the Punctuality Performance.

Unit Revenue

The average earning per passenger kilometre was 28.52 paise in 2012-13 as against 27 paise in 2011-12. Average revenue for different classes, was as follows:

Earnings perPassenger kilometer

(Paise)

Earnings perPassenger journey

(`)

2011-12 2012-13 2011-12 2012-13

Suburban(all classes)

13.4 13.8 4.4 4.5

Non-Suburban:

AC Ist Class $ 249.5 264.1 1,353.1 1,508.6

AC Sleeper 122.6 128.4 923.3 1,048.0

AC 3-Tier 99.8 99.7 749.6 743.8

Ist Class 67.2 68.8 137.2 136.8

AC Chair Car 109.2 104.0 403.8 407.6

Sleeper Class:

(i)Mail/Express 32.7 34.5 222.6 259.6

(ii)Ordinary 27.6 28.0 89.7 92.8

Second Class:

(i)Mail/Express 22.4 22.6 85.3 80.4

(ii)Ordinary 13.9 14.5 15.3 16.3

Total Non-suburban 29.2 30.8 68.4 74.3$ Includes Executive Class.

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Passenger Service Improvements

During the year 2012-13, Indian Railways introduced extended the run of and increased the frequency of many trains, as given below :

Trains introduced

Runs extended

Frequency increased

Total

Non-suburban

236 including 34 MEMU/

DEMU

99 Single including 14

MEMU/DEMU

38 trains (single)

includiung 6 DEMU

373

Suburban 130 (single) 25 (single) 2 (single) 157

Total 366 124 40 530

Catering Services

A new Catering Policy 2010 was issued on 21.07.2010 which has revised the role of agency for management of catering services on IR. IRCTC would continue to be a service provider to the IR and is responsible for managing the premium and high end outlets like Food Plazas, Food Courts and Fast Food Units; and institutional catering outside the Railways.

During 2012-13, Catering facilities were provided through:

Static Catering units - 10,149

Pantry Cars/Mini pantries - 306 pairs of trains

Train side vending - 150 trains

Departmental catering units - 352

Catering units under IRCTC - 215

Private/Licensee operated units

Under Zonal Railways - 9,903

Private/Licensee under IRCTC - 135

Food Plazas/Fast Food Units/Food Courts - 117

Automatic Vending Machines - 620

Jan Ahaar Units ( low cost/economy) - 51

The sales turnover of departmental catering units during the year 2012-13 rose to `271.83 crore from `250.11 crore in the previous year and licence fee realized from the catering/vending contractors was `229.77 crore in 2012-13 against `220.54 crore in 2011-12.

Food Plaza at Andheri Station. Western Railway

IRCTC Food Plaza at Chennai Central Station, Southern Railway

Water cooler at a station, South Eastern Railway

Tourist Facilitation Centre at Mysore Station (which was awarded Tourist Friendly Railway Station Award of Union Ministry of Tourism in March, 2013)

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Rail TourismMinistry of Railways has taken several important initiatives

to promote tourism in the country. These include introduction of new tourist train services on popular tourist circuits in different regions of the country to offer one week’s fully packaged rail travel itinerary inclusive of travel, accommodation, on board catering, on-board and conducted sightseeing tours at the destinations. IRCTC tourism portal www.railtourismindia.com provides one- stop solutions to passengers’ travel and tourism requirements including tour packages, special trains, Bharat Darshan, Cab Rentals, Hotel Bookings etc.

Luxury Tourist Trains on IR-At a Glance Name of

trainIntro-duced

in

Joint Venture

No ofcoaches

Period of operation

No. of days Itinerary/Itineraries.

Palace on Wheels

1982 IR & RTDC 22 (including 14 saloons, 2 dining cars a spa car and a lounge car)

Sep. to April 7 nights - 8 days

New DelhiJaipurSawai MadhopurChittaurgarhUdaipur JaisalmerJodhpurBharatpurAgra New Delhi

Deccan Odyssey

2007 IR & Government of Maharashtra

21 (including12 passenger cars)

Oct. to April 7 days MaharashtraGoa round trip starting Wednesday.

Itinerary 1 Maharashtra –Goa MumbaiSindhudurgGoaVascoKolhapur-Aurangabad(Ellora)Jalgaon-(Ajanta)NasikMumbai.

Itinerary 2 Pan India Mumbai Aurangabad (Ellora)AjantaUdaipurSawai MadhopurJaipurAgraDelhi & back

Pan India itinerary – 7 nights from Wednesday

Golden Chariot

2008 IR & KSTDC 18 -thematically designedcoaches

Sep. to March

7 days Karnataka Goa and Karnataka- Tamil Nadu and Kerala

BengaluruMysoreHassanHospet BadamiGoaBengaluru

BangaloreChennaiPondicherryThanjavurMaduraiTrivandrumAlleppeyErnakulamBengaluru

Royal Rajasthan on Wheels

2009 IR & RTDC 22 (including 14 passenger car, one bar car one gym cum spa car)

Oct. to April 7 nights-8 days

New DelhiJodhpurUdaipurChittaurgarhSawai MadhopurJaipurKhajurahoVaranasiAgraNew Delhi

Maharaja Express

2010 IR & IRCTC 23-including 15 passenger coaches,

Sep. to April Pan India Itinerary of 7 nights/8 days and 3 nights/ 4 days

Itinerary 11.New Delhi2. Agra3.Sawai Madhopur4. Jaipur5. Bikaner6. Jodhpur7. Udaipur8. Mumbai

Itinerary 21. Mumbai2. Bhusawal3. Udaipur4. Jodhpur5.Bikaner6.Jaipur7.Sawai Madhopur 8.Fatehpur Sikri9.Agra10.New Delhi

Itinerary 31.New Delhi2.Jaipur3.Sawai Madhopur4.Fatehpur Sikri5.Agra6.Gwalior 7.Khajuraho8.Varanasi9.Lucknow10.New Delhi

Itinerary 4 ( from Wednesday)1.New Delhi2.Agra3.Sawai Madhopur4.Fatehpur Siikri5.Jaipur 6.New Delhi

Itinerary 5 from Sunday1.New Delhi2.Agra3.Sawai Madhopur4.Jaipur5.New Delhi

A panoromic view of a Train passing through Cantilever bridge on Southern Railway

An exterior view of Maharaja Express train

A view of Maharaja Express Rang Mahal Restaurant

An exterior view of Deccan Odyssey train (with an attendant)

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Palace on Wheels

This train was introduced in 1982. After gauge conversion, a new BG rake was introduced from 1996. This luxury tourist train is fully vestibuled, centrally air-conditioned and completely self-sufficient and comprises 14 saloons, 2 dining cars, a Spa car and a lounge car, comprising of 22 coaches. Saloons: The saloons are named after the former Rajput States and evoke visions of the royal kingdoms. Each saloon has 4 coupes, done in colours characteristic of that State and highlighted by the emblem of the erstwhile States. Each compartment has an attached bath with running hot/cold water and showers, built-in wardrobes, overhead and night lamps, piped music, reading light and wall-to-wall carpeting, etc. At the end of each coach there is a separate lounge where passengers can relax when they wish to move out of their bedrooms.

Dining Cars: The Maharaja and Maharani Restaurants offer seating arranged in groups of two and four near the window. Chefs in the attached pantry prepare gourmet continental and Indian specialties with emphasis on the cuisine of Rajasthan.

Deccan Odyssey

Deccan Odyssey luxury train, introduced in 2007, is one of the ambitious projects of the IR and Maharashtra State. It is a joint venture between IR and Government of Maharashtra. The objective of running “The Deccan Odyssey” train is primarily to showcase the best of tourism assets of Maharashtra and India.

Saloons: The Deccan Odyssey has 21 coaches out of which 12 are passenger cars and others are Public Coaches. The train has on-board facilities like T.V., Cable connection with central audio disc player, cell phones, Channel Music, Foreign exchange facilities etc.

A veiw of Deccan Odyssey Peshwa II Restaurant

An interior veiw of Palace on Wheels Lounge

An interior veiw of Palace on Wheels Restaurant

An interior veiw of Conference Hall on Deccan Odyssey

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Golden Chariot

The train, named after the famous Stone Chariot in Hampi, a world heritage site, in Southern India was launched in March 2008. It comprises 18 thematically designed coaches having passenger Saloons, Restaurants, Bar, Gym, Ayurvedic centre, Business centre, etc. with all modern amenities. Its itinerary covers timeless historical heritage sites, resplendent places, wildlife and golden beaches.

Royal Rajasthan on Wheels

Indian Railways has introduced Royal Rajasthan-on-Wheels in collaboration with Rajasthan Tourism Development Corporation (RTDC) during January 2009 with upgraded facilities. The upgraded version from Palace-on-Wheels has more luxurious comfort having only 3 cabins in each coach while the super deluxe coach has 2 coupes designed elegantly.

Maharajas’ Express

A luxury tourist train, Maharajas’ Express in association with IRCTC has been introduced in March 2010. The Maharajas’ Express is a top end luxury offering from Indian Railways and IRCTC. The train operates on a number of PAN India itineraries. The train consists of 23 coaches. Maharajas’ Express is a fully air-conditioned train consisting of 15 passenger coaches providing four classes of accommodation namely deluxe rooms, junior suites, suites and presidential suites equipped with latest amenities and comforts for a lifetime journey. Other facilities include 2 fine restaurants, a bar car, a conference cum observatory car and a kitchen car.

A design marvel, the train offers several unique features from having most spacious cabins to having personal valets attached to each cabin to take care of the guests. State of the art facilities like live TV, Wi-Fi internet, individual temperature control in each cabin, environment friendly toilet system, CCTV cameras in public areas to ensure security, direct dialing telephones to make international calls, make the experience all the more enjoyable. With hair dryers, electronic safe deposit boxes in each room, bath tubs and mini bars (in suites and presidential suite), the train offers almost everything that one would desire to travel in luxury. A view of Maharaja Express Mayur Mahal

Restaurant

An interior view of Royal Rajasthan on Wheels having large window for an excellent panoramic sight

An interior view of Restro Lounge Sheesh Mahal on Royal Rajasthan on Wheels

A view of Maharaja Express Presidenial Suite

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Buddhist Special Train

The Buddhist Circuit Special Train (Mahaparinirvan Express) comprises of air conditioned coaches. It offers an all inclusive 7 nights / 8 days package covering major destinations related to the life of Lord Buddha and also includes hotel stay and local sightseeing. The itinerary starts from and terminates at New Delhi and covers Bodhgaya, Rajgir, Nalanda, Varanasi, Sarnath, Kushinagar, Lumbini, Sravasti & Agra. It operates from Delhi during October to March every Year. The booking can be done online on www.railtourismindia.com.

Bharat Darshan Trains

A special train to enable common man to visit the places of Tourism/Religious /Historical importance in the country at an affordable price was operationalized in 2005. The packages include rail bookings, meals, and sight-seeing at economical rates and provide a single window service for the tourists. This train is operated by IRCTC in association with local Tour Operator.

Fairy queen/Steam Train

In 1855, the Fairy Queen rolled out of the erstwhile East Indian Railway. For the first time after 1908, the Fairy Queen rolled again on February 1, 1997 from Delhi to Alwar. The steam engine has the oldest working engine in the world. It finds a place in the Guinness Book of World Records and also got the National Tourism Award.

The steam train service is being continued with another steam loco. It runs on every 2nd and 4th Saturday for a two-day trip from Delhi to Alwar and back during October/November – February/March every year. It offers 1N/2D all inclusive package besides one way journey with/without sight seeing. It operates in association with RTDC and IRCTC.

Indrail Passes: To explore the splendour of multi-faceted India, Indrail Passes provide excellent value for money and enhance the charm of holidays for visitors from abroad. It offers the visitors the facility of unrestricted travel over the entire Indian Railway system within the period of validity of the pass.

Tour Packages

Indian Railway Catering and Tourism Corporation (IRCTC) has developed around 100 tour packages for destinations all

Commuters using smart card recharging Machine at Metro Station, Metro Railway, Kolkata.

Fairy Queen the world’s oldest steam loco in operation

Scenic Konkan Railway—Waterfall near Ukshi Station

An interior veiw of Lounge on Deccan Odyssey

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over the country. The packages include confirmed rail bookings, road transfers, hotel accommodation, meals as well as sight seeing at an economical rate and provide single window services for tourists. Seats on various trains are offered by IRCTC for developing tour packages.

Passenger Amenities

The allocation under the Plan Head “Passenger Amenities”in 2012-13 was `1,102.40 crore (Budget Estimate) and `767.85 crore (Revised Estimate).

During the year 2012-13, 135 stations were identified for development under the ‘ Adarsh Station Scheme’. With this, the total number of stations identified for development under this scheme works out to be 980 up to 2012-13 out of which 728 stations have already been developed till 31.03.2013. During 2013-14, 72 stations have been identified for development as Adarsh stations.

During the year 2012-13, 85 stations were provided with water coolers, 46 stations were electrified and passenger lifts and escalators were provided at 05 and 14 stations, respectively.

Redevelopment of Stations as World class stations

World Class Station is envisioned as a Railway Station which will provide the state-of-the-art facilities to the travelling public suitably adapted to the local conditions on PPP mode by leveraging the real estate potential of the land around and the air space above the station without any cost to railways. The architecture of the station shall reflect the culture and character of the city where it is located and integrates development for a comfortable and efficient passenger experience, ease of movement, security, safety and accessibility in a harmonious and environmentally sustainable way bringing satisfaction and value to the passenger/user.

Segregation of arrival/departure of passengers-No conflict ybetween incoming and outgoing passengers

Adequate concourse – no overcrowding y

All essential facilities at concourse – catering, small retail, ywash rooms, cloak rooms, drinking water, toilets, ATM, Internet and Pharmacy etc.

Adequate waiting room facilities-ladies Dormitories-transit yhold

New AC Waiting Hall at Guwahati Station, Northeast Frontier Railway

An interior view of Super Deluxe Saloon on Royal Rajasthan on Wheels

Metro commuter using smart token at RFID based Smart Gate, Metro Railway, Kolkata.

Currency Accepting ATVM at Churchgate, Western Railway

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All essential facilities at Entrance such as information and yguidance, ticketing etc.

User friendly signage understandable by all sections of ypassengers in an intuitive way

Unifying and integrating both sides of the city y

No congestion on approach roads y

Well illuminated circulating area and sufficient provision yfor drop off, pick up and parking

Integration with public transport access to stations y

No parcel obstruction/or movement on the Platform y

Redevelopment of Stations through Indian Railway Stations Development Corporation Ltd. (IRSDC): As announced in Budget Speech 2012-13, a dedicated organization ‘Indian Railway Stations Development Corporation Ltd. (IRSDC)’ has become operational since May, 2012, for this purpose. Set up as a Joint Venture between IRCON & RLDA, IRSDC has been entrusted with five stations viz. Anand Vihar (Delhi), Bijwasan (Delhi), Chandigarh, Habibganj (Bhopal) and Shivaji Nagar (Pune) in the 1st phase. It is planned to award development contracts for these stations by March, 2014, depending upon timely approval to the Master Plans by local bodies etc.

Master Plan of New Delhi and Mumbai CST stations are also being finalized after resolving all related issues.

Customer Care

IR imparted training to staff which included frontline staff like Station Superintendents, Deputy Station Superintendents, On-Board support staff viz., Train Examiners, Travelling Ticket Examiners, Railway Protection Force and those manning Enquiry, Reservation, Booking, Parcel Office, 'May I Help You' counters with a view to improve their inter-personal skills and to equip them to deal with the rail customers in a better manner. The programme also aims at increasing the performance level of employees by sensitizing them to the needs of the customers.

Passenger Reservation System (PRS)

(i) Passenger Reservation System(PRS): PRS is running at more than 3,139 locations, and is handling per month more than 3,000 trains involving, on an average, 5.43 crore passengers with an average earning of `2,643.60 crore. During

Ladies Only Counter at CST Mumbai, Central Railway

Token system PRS Bilaspur, South East Central Railway

Passengers using escalator at Metro Station, Metro Railway, Kolkata

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Misting System at Raipur Station, South East Central Railway

A view of PRS Centre at Chennai Central Railway Station, Southern Railway

Passengers inside Metro coach, Metro Railway, Kolkata

2012-13, 190 computerized reservation offices were opened. As on 31st March, 2013, there were 3,019 locations over IR where Passenger Reservation System (PRS) was functional. Some of the above locations have dual purpose Passenger Reservation System-cum-Unreserved Ticketing System (PRS-cum-UTS). The locations include non -railhead centers like main cities of North- Eastern region, almost 90% of districts, etc. Computerized reservation terminals have been expanded in remote stretches also through India Post PRS centers (presently functional at 266 post offices) as well as non-railhead PRS facilities have been extended through State Government and local bodies. In addition, the facility of I-ticket and e-ticket has been made available for all mail and express trains through IRCTC website. The progress of proliferation of PRS locations over the previous years is as indicated below:

No. of PRS locations 2000-01 01-02 02-03 03-04 04-05 05-06 06-07 07-08 08-09 09-10 10-11 11-12 12-13

596 695 849 1013 1137 1244 1410 1634 1721 2061 2355 2829 3019AbsoluteIncrease 99 154 164 124 107 166 224 87 340 294 474 190

(ii) Unreserved Ticketing System (UTS): A pilot project was sanctioned for Unreserved Ticketing System in 2002-03 and a nationwide project in 2003-04, UTS is now functioning at more than 5,701 locations with approximately 10,547 UTS counters on Indian Railways. It serves per month, on an average, approx. 62.61 crore passengers earning a revenue of `1,280.73 crores. This covers most of the important stations of IR. In addition, work is in progress at other stations.

The progress of proliferation of locations over the previous years is as indicated below:

No. of UTS locations

2005-06 2006-07 2007-08 2008-09 2009-10 2010-11 2011-12 2012-13

588 828 1,251 2,101 3,614 4,739 5,256 5,619

Absolute Increase 240 423 850 1513 1125 517 363

(iii) Automatic Ticket Vending Machines: So far, 1,029 ATVMs have been installed. Approximately 1,300 more are under procurement and further 3,600 ATVMs are planned for implementation. The ATVMs facilitate purchase of Unreserved tickets, Platform tickets and recharging of Season tickets by the passenger by way of touch screen facility. Thus, queuing at the counters is significantly reduced during the rush hours.

Retiring room at Tinsukia Division, Northeast Frontier Railway

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(iv) Ticketing on Mobile phones:

(a)Reserved tickets – The e-tickets for reserved accommodation on trains can be purchased through mobile phones after registering on the IRCTC website www.irctc.co.in. An average 1.49 crore tickets are being issued per month through the internet with average earnings of `1,447.14 crore per month.

(b)Booking of reserved tickets through SMS – This facility has also been started by IRCTC from 1st July 2013 on pilot basis. About 250 tickets are being booked per day.

(v) SMS updates: SMS updates are sent to all passengers holding e-tickets issued from IRCTC website at the time of booking/cancellation as well as whenever the status of the waitlisted ticket changes. The facility was started from 16th June 2011. On an average, 7.60 lakh SMSs are being sent every day.

Coaching Vehicles

LHB Coaches

Following the introduction of the first rake of indigenously designed LHB coach in December 2003, 18 Rajdhani and 15 Shatabdi Express trains with conventional ICF design coaches have since been converted to LHB design. Conversion of the remaining Rajdhani/Shatabdi rakes to LHB design is in progress.

Coach Upkeep

698 old coaches were given mid-life rehabilitation and 897 coaches were refurbished which brought substantial improvement in the condition of flooring, toilets and other passenger amenities.

‘Clean Train Stations’ Scheme

To bring about improvement in en-route cleaning of trains, ‘Clean Train Stations’ scheme was launched to provide mechanized cleaning attention to passing through trains during their halts at selected stations. 33 such Clean Train Stations have been made operational so far.

On Board House Keeping Service

‘On Board House Keeping Service’ scheme has also been launched by the Railways in about 393 Mail/Express trains so far to carry out frequent on board cleaning of Mail/Express coaches through professional agencies.

Modular Small PF shelters provided on South East Central Railway.

LHB Coaches

Platform Cleaning work at Katihar Jn., Northeast Frontier Railway

Cleaning through mechanized machines at all major stations on North Western Railway

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In TMR – TRDI section at Chicholi station Rail level platform converted into Medium level, South East Central Railway.

Development of Crashworthy coaches

To improve upon the standards of safety, a ‘crashworthy’ ICF coach design in conjunction with a Centre Buffer Coupler(CBC) was evolved. A total of about 530 such crashworthy coaches have been manufactured so far.

LHB AC Double Decker coaches introduced first time on IR have been provided with crashworthy features. On similar lines, principal design for a crashworthy LHB coach shell has been developed and one such coach shell manufactured. Crash test for design validation on this coach has been completed at RDSO.

Provision of automatic fire and smoke detection system in 20 pairs of long distance trains as pilot project:

A pilot project for field trial with fire and smoke detection system was begun in one rake of New Delhi-Bhubaneswar Rajdhani Express (LHB) on 27.03.2010 and completed on 26.09.2011. The system is still functional in the same rake. Based on the feed back from the field trial, RDSO has revised technical specifications . Extended field trials, as per revised specification, are planned to be carried out on 750 number of coaches (30 rakes). RCF has installed this system (as per old specification) on one more LHB rake presently running in New Delhi-Jammu Tavi Rajdhani. Procurement as per new specification is under process at RCF.

Air conditioned Double Decker Coaches

One rake of LHB-FIAT design was inducted by Eastern Railway on Howrah-Dhanbad route on 01.10.2011.Then, double decker rakes, with improved design, were introduced between Jaipur and Delhi and; Mumbai and Ahmedabad. Recently, two more train services have been introduced between Bengaluru and Chennai and; Habibganj and Indore.

Setting up of mechanized laundry for washing of linen

IR have identified 63 major coaching depot locations to set up mechanized departmental laundry to improve the quality of washing of linen being supplied to the passengers in the trains. 22 such laundries have been commissioned so far. Action is underway for commissioning laundries at other identified coaching depot locations as well. Mechanised loundry Bilaspur, South East

Central Railway

To make alighting and boarding more comfortable in suburban trains of Western Railway, Trials being conducted for raising platform height

A view of Air-conditioned Double Decker train introduced to run between Chennai Central and Bengaluru

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32 INDIAN RAILWAYS ANNuAL REpORT AND ACCOuNTS 2012-13

Mass Rapid Transit System for Metropolitan Cities

The various MRTS projects in different cities have been summerised as under :

S. No. Section Kms.

Anticipated Cost (` in Cr.)

Year of sanction

Year of completion

Sharing ratio

Metro Railway/Kolkata

1 Noapara-Netaji Subhash Charndra Airport (mm) 6.40 184.83 2009-10 2013-14 Railway

2 Dum Dum-Noapara-Baranagar (mm) ** 5.20 411.06 2009-10 2015-16 Railway

3 Noapara-Barasat via Bimanbandar 18.00 2,397.72 2010-11 2015-16 Railway

4 Baranagar-Barrackpore& Dakshineshwar 14.50 2,069.60 2010-11 2015-16 Railway

5 NSCB Airport-New Garia via Rajarhat 32.00 3,161.58 2010-11 2015-16 Railway

6Joka-Binay Badal Dinesh (BBD) Bagh via Majerhat incl. Joka-Diamond Park Phase-I (mm)

18.72 2,913.51 2010-11 2015-16 Railway

7 East-West Metro Corridor, Kolkata from Howrah-Salt Lake-Maidan 14.67 4,874.58 2013-14 2016-17 not yet

decided

8Circular Railway-including Extn. from Remount Road to Santoshpur via Garden Reach (mm)

8.80 (47.98) 573.78 2010-11 not fixed Railway

Mumbai :

1 Belapur-Seawood-Uran 27.001,814.48 (under sanction)

1996-97 not fixed 1:2 (Rly.&CIDCO)

2 Mumbai Urban Transport Project (MUTP) Phase-II 59.40 6,220.15 2008-09 2015-16 1:1

(Rly.&GoM)

3 Running of 12 car trains on Harbour lines - 714.10 2012-13 2015-16 1:1

(Rly.&GoM)

Chennai:

1 Extn.MRTS Phase-II from Velachery to St.Thomas Mount 5.00 495.74 2006-07 2013-14 1:2 (Rly.&

GoTN)

Hyderabad/Secunderabad :

Hyderabad/Secunderabad Multi Model Transport System (MMTS) Phase-II

101.05 641.1 2012-13 2015-16 1:2 (Rly.& GoAP)

** Dum Dum -Noapara (2.60km) at a cost of `182.24 crore has been completed on 10.7.2013.

Modular Catering Stall at Fatehpur, North Central Railway

NCR Scout members helping a patient at Allahabad Station, North Central Railway

A view of facility of pre-paid auto and taxi services at a station on South Western Railway

Water Booth Run by Voluntary Organization at Jhansi Station, North Central Railway