Partner for progress Experiences with collaboration on ...
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Partner for progress Experiences with collaboration on research Asset Management in the Netherlands Jan Vreeburg MSc
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Partner for progress
Experiences with collaboration on research Asset Management in the Netherlands
Jan Vreeburg MSc
Toward Integrated Risk Management 2
Characteristics of the Netherlands drinking water industry
The Netherlands: 383 inh/km2 intensive land use
13 Water companies Merging continues Owned by local government An. turnover 1500 M€
(1300 M$, 2002, excl. taxes) Distribution without residual chlorine Leakage levels of 3-8% Joint Research program (BTO) 6 M€/year
Toward Integrated Risk Management 3
Water DistributionSome Characteristics
Length Replacement value Annual growth Annual supply Average residence time Average age
110 000 kmEUR 8000M€ (7000 M$)1100-2200 km, 1-2% per
year 1118 Mm3/year12 hour 40 years
32%
12%2%
45%
6%1% 1%
1% Asbestos CementCast IronDuctile IronPVCPEStealConcreteOther
Toward Integrated Risk Management 4
Asset ManagementBalancing performance and cost
P
ER
UN
IT C
OS
T TO
CO
MM
UN
ITY
TOTAL
INCREASEDFAILURES
REDUCEDFAILURES
LEVEL OF SERVICE
© 1998 Buckland
INCREASING COSTDECREASING SERVICE
INCREASING COSTINCREASING SERVICE
A B A =MIN. COST
B =MAX. SERVICE PER UNIT COST-“ BEST VALUE
FOR MONEY”
RISK(INTERNAL & EXTERNAL ) PLA
NNED ( INTERNAL)
PE
R U
NIT
CO
ST
TO C
OM
MU
NIT
Y
TOTAL
INCREASEDFAILURES
REDUCEDFAILURES
LEVEL OF SERVICE
© 1998 Buckland
INCREASING COSTDECREASING SERVICE
INCREASING COSTINCREASING SERVICE
A B A =MIN. COST
B =MAX. SERVICE PER UNIT COST-“ BEST VALUE
FOR MONEY”
RISK(INTERNAL & EXTERNAL ) PLA
NNED ( INTERNAL)
1
2
3
efficiency
effectiviteit
Toward Integrated Risk Management 5
Asset ManagementBalancing performance and cost
What?
How?
Why?Strategic
Tactical
Operational
Effectiveness“doing the right things”
Efficiency“doing the things right”
Toward Integrated Risk Management 6
Klant- en stakeholder
behoefte
OLM
Kwaliteitdienstverlening.
PrijsKPI’s en PPI’s
Normwaarden Risico’s Risico-analyseomgeving
Risico-analyseassets
scenariostudies
faalkans x effect
Risicobeheersmaatregelen
Kosten -optimalisatieInformatie -systemen
Onderhoudsmanagementincl. bedrijfsprocessen
Onderhoudbeh.systemen
STRATEGICGOALS
TACTICGOALS
OPERATIONGOALS
Klantprestatie-indicatoren
TACTISCHEDOELEN
Asset-management research framework
verfijning
risicomanagement
Implementatie OLM
COST C19 Risk mgt
OGI
Asset-managementverbeteringstechnieken
Pilot hoofdleiding
Risicomethoden AM
Toward Integrated Risk Management 7
Examples and results of collaborative research
CMLQQ (Strategic) A customer minute lost for water supply
- quality substandard - quantity substandard
CMLQQ originated through direct effort of the Dutch Water Companies- Developed by the steering committee of the collective
research on asset management Valving tool (Tactic)
Prioritising maintenance Optimise design
Design rules (Operational) Smaller, cheaper, cleaner Joint effort towards fire fighters
Toward Integrated Risk Management 8
Why CMLQQ?
(1) A need to define and measure water supply performance to customers
As part of the definition of the level of service
(2) A tool for asset management
Identifying and prioritizing the most effective areas for performance improvements
(3) A wish for internal benchmarking (learning)
PER
UNI
T CO
ST T
O CO
MMUN
ITY
TOTAL
INCREASEDFAILURES
REDUCEDFAILURES
LEVEL OF SERVICE
© 1998 Buckland
INCREASING COSTDECREASING SERVICE
INCREASING COSTINCREASING SERVICE
A B A =MIN. COST B =MAX. SERVICE PER UNIT COST- “ BEST VALUE FOR MONEY”
RISK(INTERNAL & EXTERNAL ) PLA
NNED ( INTERNAL)
Level of service
Cost
Toward Integrated Risk Management 9
Definitions and challenges…(1)
customersofnumbertotal
customershitofnumberdurationfailuleCML yearperfailuresofnumberQQ
Applies to bounded customers only A ‘customer’ is defined as a standardized
connection Failures apply to all incidents. A distinction is
made into: Qualitative or quantitative failures Planned or unplanned interruptions
Toward Integrated Risk Management 10
Status CML QQ
Workshop approved definitions Limited to quantitative failure Taken into internal benchmark
Evaluation after one year
Toward Integrated Risk Management 11
Valving tool: Tactical approach to valve maintenance
Define for what purpose valves are needed (WHY)
How to measure performance Identify critical valves to maintain (WHAT) In new designs locate valves clever AwwaRF international workshop March 29-
30 2001
How to measure condition and how to maintain subject to research (HOW)
Toward Integrated Risk Management 12
Valving tool: How to locate/identify critical valve (Tactical)
100 connections
100 connections100 connections100 connections
100 connections
100 connections
VCI = 0
VCI = 0 VCI = 0
VCI = 0
Operational tool availableCommon approach Individually applied
Toward Integrated Risk Management 13
Examples of collaborative research
New design rules smaller networks
VP 350 kPa
VP 350 kPa
Hospital
116 85
64
60 m3/h
63 40
110
Toward Integrated Risk Management 14
Other examples of collaborative research
Database failure data Database condition assesments Development test procedures
Toward Integrated Risk Management 15
Conclusions
Collaborative research initiates and facilitates discussion on strategic and tactical asset management goals
Joint forces are powerful in discussions with stakeholders (new design rules, test procedures)
Tools are quickly developed, validated and implemented
Partner for progress
Experiences with collaboration on research Asset Management in the Netherlands
Jan Vreeburg MSc
