Park-by-Phone

www.ParkingHelp.com

By

Clancy Systems International, Inc.

What is it?

• Pay for parking using your cell phone

• Pay at Parking Meters

• Pay in Parking Lots

How can it help the customer?

• Eliminates the need for cash• No coins for the meter• No stuffing bills into an honor box• No credit cards, smart cards at multi-

space meters• Allows for purchasing more time from

anywhere• Monthly billing – one receipt for expense

account

How does it help client?

• Additional customer service

• Doesn’t interfere with other systems

• Reduces cash collections

• Increases revenue

• Easy to administer

• No cost or long term commitment

• Phone messages customized

Step by step demonstration

• Customer sign up

• Park and Pay

• “Feed the Meter”

• My Park-by-Phone site

• Monthly charge and statement

Customer Sign Up

• Web Site

• Fill out on-line forms

• Agree to terms

Park-by-Phone Member

• Receive e-mail member number

• Receive e-mail PIN number

• Start using system by displaying e-mail on dash

• Permanent Hang Tag in mail

• Member fee $4.95

Hang Tag

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www.ParkingHelp.com

Using Park-by-Phoneat a Parking Meter

• Park

• Call

1. Enter Member Number

2. Enter 1 for Meter

3. Enter Meter Number

4. Enter PIN to confirm charge

Using Park-by-Phonein Parking Lot

• Park• Call

1. Enter Member Number2. Enter 2 for Lot3. Enter Lot Number and Code4. Enter PIN to confirm charge

How it Works

Enforcement

The Officer locates the member card either hanging from the mirror or…

…on the dashboard.

The member number is large and easy to read.

Officer calls 888-310-7275, enters the member number and a special code…

The Voice Response System will then tell the officer if the member has paid for a parking space and the code paid for.

The Officer can then verify the lot number and code on the space the member is parked in.

Or on the meter for that space.

Officer may then write the ticket if the member is in violation.

Member Dials 1-888-310-7275 to connect tothe Integrated VoiceResponse System.(IVR)

Database

The IVR prompts member for member number and Parking Space and/or Lot number ofpurchase. IVR tells member the price for the designated unit. Member confirms thepurchase by entering their PIN number. If there is a combination number or code to beprovided for this purchase it is read back to member after transaction is confirmed.

Purchase information is entered into a central database where purchases areaccumulated until the end of month. Member is then billed monthly for all purchases.

Web site provides Members andClients a history of purchases andrelated information.

PDA

Enforcement unit is able to call to verify purchase was made by member.

Enforcement unit is able to wirelessly connect to web site and view alist to verify purchase was made by member.

Clancy Systems InternationalProject Overview Park-by Phone

The member is able to “Feed The Meter” or view a personal historyof transactions listed on the Park-by-Phone web site.

Internet

Member PC

Internet

Web Site

New member registers with Park-By-Phone via the internet. Memberinformation is entered into central database.

Integrated VoiceResponse System

Web Site

MemberComputer

ClientComputer

The Client May also view a history of transactions fortheir account listed on the Park-by-Phone web site.

The member may “Feed The Meter” by phone.