Parallel & Repair Installation

By the end of this module, you will understand:

Parallel Installation process of Windows 7Repair Installation process of Windows 7Installation Issues and TroubleshootingBoot Process of Windows 7Windows Recovery EnvironmentHow to Roll Back Windows 7 InstallationBlue Screen ErrorsBlack Screen Errors

Day Objectives

Windows 7 Parallel Installation

Windows 7 Parallel Installation:

Installs another copy of Windows 7Is a way to troubleshoot Windows 7 issues

Make sure to

Have another drive/partitionBackup of personal dataRename the default Windows folder

Windows 7 Repair Installation

Windows 7 Repair Installation:

Restores system filesIs used to correct Windows 7 issues

Troubleshooting Windows 7 Installation Issues

• Windows Vista upgrade to Windows 7 hangs at 62%

Problem 1

• Iphlpsvc service might have stopped responding• Installation conflictsCause• Examine the setupact.log file for setup issues• Add an environment variable to ignore for

Iphlpsvc serviceSolution

• Windows 7 setup fails when copying filesProblem

2• A security software protection• Hard disk is corrupted• Startup items and/or services conflictsCause• Disable all the security software• Run chkdsk /r /f• Use msconfigSolution

• Installer gives error code: 0×80070570Problem

3• Missing or corrupt files• Bad DVD• Corrupt .ISO image/corrupt downloadCause

• Use a different DVD• Download a valid .ISO fileSolution

• DVD drive not found when installing/upgrading to Windows 7

Problem 4

• Registry conflicts Cause• Delete UpperFilters and LowerFilters values for

HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class registry keySolution

• Activation Error 0xC004F061Problem

5• You're using a product key for an upgrade

version of Windows 7 and a previous version of Windows wasn't on your computer when Windows 7 was installed

Cause

• Install your previous version of Windows, and then reinstall Windows 7Solution

• Setup prompts to uninstall Windows Live OneCare during upgrade

Problem 6

• Windows Live OneCare is incompatible with Windows 7Cause

• Uninstall Windows Live OneCare from Add/Remove programsSolution

• The upgrade fails and your computer rolls back to Windows Vista

Problem 7

• A memory issue on the computer.• A hard disk issue on the computer.• Certain third-party drivers are installed on the

computerCause

• Run Memory Diagnostic tool• Run chkdsk• Uninstall third-party drivers, if anySolution

Windows 7 Boot Process

POST

MBR

BOOTMGR BCD

Winload.exe Or Winresume.exe

Kernel

BIOS

Winlogon.exe

Explorer.exe

Windows 7 Boot Process v/s Windows Vista Boot Process

Boots Faster

No more DFS replication service and Terminal service

Pearl animation in Vista has been dumped

Windows 7 extends Vista's diagnostic abilities

WinRE

WinRE help to:

Restore the computer to a previous configurationFix boot-level startup problemsRestore the computer with a pre-created system imageCheck for defective memory Run command-prompt programs

WinRE – Methods to Start it

There are two methods to start WinRE in Windows 7:

1. Using Advanced Boot Options menu

2. Using Windows 7 System Disc or Install Disc

WinRE – System Image Recovery

System Image Recovery:

Helps to restore the contents of your hard diskIs used a troubleshooting technique

A system image contains:

Drives for Windows to runWindowsSystem settingsProgramsFiles

Rolling Back Windows 7 Installation

Windows 7 is a new installation over an earlier

version of Windows

Windows 7 has been installed on an empty hard

disk drive

Windows Vista has been upgraded to Windows 7

Possible Scenarios:

Click the image for resolution

Troubleshooting Boot Issues

Types

Black Screen ErrorsBlue Screen Errors

Troubleshooting Boot Issues – Black Screen Errors

Techniques

1. Start the computer in safe mode and disable your video adapter2. Start the computer in safe mode and run System Restore3. Run an antivirus software4. Use System Restore to undo the recent changes5. Use Startup Repair to fix Windows startup files6. Use Action Center to check for solution to the problems7. In case, all the above solutions fail, then reinstall Windows 7

Troubleshooting Boot Issues – Blue Screen Errors

Use System Restore/ Startup Repair/ Action CenterInstall the recent software updatesSearch for the driversUse Safe modeCheck the computer for hard disk and memory issuesRestore your computer using a system image backupReinstall Windows 7

Techniques

Common Blue Screen Errors

• 0×0000007E (SYSTEM_THREAD_EXCEPTION_NOT_HANDLED)Error 1

• A race condition in the USB Video driver when a USB video device is unloadedCause

• Disable all USB Video Class compliant devices• Install Fix311840 Solution

• 0x0000007B (INACCESSABLE_BOOT_DEVICE)Error 2

• Disk driver in Windows 7 is disabledCause

• Enable the driverSolution

• 0XC00000221 (STATUS_IMAGE_CHECKSUM_MISMATCH)Error 3

• A damaged page file• Disk or file corruption• Faulty hardwareCause

• Use WinRE options• Use Last Known Good ConfigurationSolution

• 0x00000024 (NTFS_FILE_SYSTEM)Error 4

• NTFS file-system driver issues• Hardware failure in a disk or disk controllerCause• Check all physical connections to all hard disks

in the system • Run CHKDSKSolution

• 0x00000050 (PAGE_FAULT_IN_NONPAGED_AREA)Error 5

• Defective physical memory • Incompatible softwareCause

• Use Safe Mode to remove the driver or uninstall the programSolution

Kaun Banega Yogi

TRUE

FALSE

It is possible to exclude some data while restoring using ‘System Image Recovery’ option’. Suggest if the statement is true or false.

Windows 7 has WMP version 12. Windows Media Player 12 plays more music and video than ever—including Flip Video and unprotected songs from your iTunes library! Windows Media Player 12 has built-in support for many popular audio and video formats—including 3GP, AAC, AVCHD, MPEG-4, WMV, and WMA. It also supports most AVI, DivX, MOV, and Xvid files.

What version of Windows Media player is used in Windows 7? Also explain its new features.

A: A user performs a parallel install but finds the previous Windows installation on a different partition renamed.

C: A user performs a parallel install but finds that the old Windows 7 install is no longer active.

B: A user performs a clean install but finds two different copies of Windows 7 on the same computer

D: A user performs a parallel install but finds its My Document data missing after the process

Which of the following statements are possible in case of Windows 7 parallel installation

TRUE

FALSE

‘The boot components that loads immediately after MBR is Boot Sector.’ Is it correct?

A: An incompatible software is installed

C: Hard disk problems

B: Memory Issues

D: Malfunctioning Windows 7 installation media

A customer experiences each time when he tries to upgrade to Windows 7, the process rolls back to Windows Vista. What can the possible causes of the problem? (Multiple Choice)

Repair

If in case Windows system files get corrupt, the suggested installation method will be_____ installation

True

False

Is it possible to rollback from Windows 7 if you have upgraded from Windows Vista using Windows 7 installation media?

True

False

Can you perform Windows parallel installation on the same primary partition?

A: Windows Live care

C: Firewall

B: Third Party Antivirus software

D: Iphlpsvc service

Which of the following components can interrupt the repair upgrade process of Windows 7 and should be disabled before running the process? (Multiple Choice)

To access system recovery options

What is the purpose of using Windows 7 repair disc?

True

False

‘The pearl animation feature of Windows Vista has been improved in Windows 7’ Is it correct?

Missing or corrupt files

The case of installer error 0×80070570 can be ____

Winloader

The boot components that is responsible for loading the boot drivers is _____.

It is very good for uses like data recovery, testing a new operating system, or to keep your old operating system in place will you migrate to new, plus if you parallel install and find Windows 7 doesn't like your favorite piece of software, then you can simply boot into other OS and work with it there.

Why do we need parallel installation?

Advance Boot Options

_____ is the method to start WinRE other than System Repair Disc or Install Disc.

A: System Restore

C: Memory Diagnostics

B: System Image Recovery

D: Complete PC Restore

Which of the following WinRE feature is new to Windows 7?

1. File system driver issues2. Hardware failure3. Disk controller problems

What can be the causes of ‘NTFS_FILE_SYSTEM’ error?

A: Setup.log

C: Setupapi.log

B: Setupact.log

D: Setuperr.log

Specify the log file that can be used to view the activities occurred while Windows 7 setup.

A system image is an exact copy of a drive. By default, a system image includes the drives required for Windows to run. It also includes Windows and your system settings, programs, and files

What is a System Image?

Startup Repair

The WinRE component that helps you to fix a boot-related problem is____.

Today you have learnt:

Parallel Installation process of Windows 7Repair Installation process of Windows 7Installation Issues and TroubleshootingBoot Process of Windows 7Windows Recovery EnvironmentHow to Roll Back Windows 7 InstallationBlue Screen ErrorsBlack Screen Errors

Summary