Outline possible consequences of not achieving good standards of health and safety.

Recognition of the financial and legal implications of poor health and safety performance should be outlined, and include the following considerations: Costs of accidents and ill-health in terms of lost production Loss of key personnel due to accidents and or ill health or even leaving the company for safer environments (next point) Replacement staff costs to cater for those off work due to ill health or injury or those leaving the business to go elsewhere for fear of their health and safety Investigation costs relating to accidents and incidents are a lot higher than management and others realise Higher insurance premiums will result if the claims history or risk rating of the company is adverse Equipment/plant damage and replacement costs Legal defence costs that need to be paid in order for a defence to be made by the organisation Fines for breaches of health and safety compliance Possible imprisonment of persons at various levels for not adhering to the required level of legislative compliance i.e. duty of care. Product quality could be affected, as persons who feel that they are not being suitably protected will not have the same degree of care as those that feel their health and safety is being considered Resource allocation if adequate resources are not allocated to health and safety then there is every likelihood deficiencies will arise which may include non compliance with recognised legislative and best practice standards Public and employee relations Outline the measures an employer might consider to minimize the risk of violence against employees.

There are a number of measures that may be considered, these would be dependent upon the work being undertaken and the persons vulnerability to violence and the type of violence potential. 1. Risk Assessment is an obvious starting point to properly identify hazards and the adequacy (or not) of existing controls Zero tolerance policy should be developed so that avoids the work related violence

2. Pleasant environment should be provided on the work place so that worker cannot feel stress and fatigue and not trap in violence

3. Training should be provided of worker how to deal with safe manner in every situation

4. Physical barriers should be provided in between worker and cashier so that avoid the violence

5. Develop the procedure which can minimize the queues and waiting time such as numbering system to avoid the violence

6. Panic alarm should be provided of lone worker so that it make to safe to employee of violence

7. Security should be hired to look after of highly risky violence area such as main entrance of organization while shift in or out

8. Role and responsibility should be cleared of everyone in the organization so that avoid the violence

9. CCTV camera should be provide in high risky violence area so that control the violence in time

10. Screen should be provided in between reception and worker to avoid the violence

11. Metal detector should be provided of security staff to check the worker where the risk of violence so that it can avoid the violence

12. Management support should be provided in emergency situation so that avoid the violence of employee

13. Internal policies regarding violence towards staff by colleagues, members of the public etc should be in place and actively enforced this should include the encouragement of reporting such situation 14. If there is a need to remove such items from visitors, etc prior to entry a secure facility must be provided to hold the items until that visitor, etc leaves the premises 15. Better seating and information on delays if these are envisaged to raise tensions 16. Queue management should be introduced so that it can minimise the violanceA computer user has complained of neck and back pain. Outline the features associated with work station that might have contributes towards this condition.

1. Poor workstation layout such as the screen at an incorrect height or poorly positioned causing repeated head movements

2. Keyboard away from the operator and separate from the monitor over reaching it can cause back pain

3. incorrect height or the seat back incorrectly adjusted it can cause of back pain

4. poorly positioned of document holder repetitive movement of the neck it can cause of neck pain

5. Glare or reflections on the screen that force the computer user to adopt an awkward posture it can cause of neck pain

6. Exposure to draughts. Poor lighting & temperature to increase the humidity it can case the neck and back pain

7. Seat is not comfortable on fir ground it can cause of back pain8. User in no competent it can cause of back and neck pain9. Seat is not Ability to swivel due to user adopt the awkward posture it can cause of back and neck pain10. Insufficient space or poor foot rest under the desk it can cause of back pain