Palm Coast City Council STRATEGIC ACTION PLAN 2012.

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Palm Coast City Council STRATEGIC ACTION PLAN 2012

Transcript of Palm Coast City Council STRATEGIC ACTION PLAN 2012.

Page 1: Palm Coast City Council STRATEGIC ACTION PLAN 2012.

Palm Coast City Council STRATEGIC ACTION

PLAN2012

Page 2: Palm Coast City Council STRATEGIC ACTION PLAN 2012.

Palm Coast City Council 2012 STRATEGIC ACTION PLAN

• Today’s Objective– To reach consensus or outline a direction

regarding:• Vision• Mission• Values• Strategic Goals• Objectives

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As stewards of our natural environment and mindful of our fiscal responsibility, we will enhance the quality of life by providing exceptional services while fostering an entrepreneurial business climate

Palm Coast City Council Mission, Vision, and Values

MISSION STATEMENTPresented at City Council Workshop

RESTATED MISSION STATEMENT

As stewards of our natural environment and mindful of our fiscal responsibility, we will strive to enhance the quality of life by providing exceptional services while fostering an entrepreneurial business climate

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RESTATED VISION STATEMENT VISION STATEMENTPresented at City Council Workshop

Palm Coast City Council Mission, Vision, and Values

To be recognized as one of Florida’s premier cities in which to live, work, and play.

We will achieve this vision by upholding our standards of excellence in quality living, environmental stewardship, and economic development strategies seeking partners aligned with our values.

To be recognized as one of Florida’s premier cities in which to live, work, and play.

We will achieve this vision by upholding our standards of excellence in quality living, environmental stewardship, and economic development strategies with partners aligned with our values

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OPERATING VALUES RESTATED

Pride – self-confident in working together for a better tomorrow

Accountability – accept responsibility for our actions and decisions

Leadership – courage to shape our City today and into the future in a transparent manner

Motivated - seek continuous improvement in all services

Collaborative – dedicated to building partnerships that address community concerns and needs

Ownership – responsible for our actions and inactions

Achievement – seek excellence in all that we do

Stewardship – protectors of our natural environment

Trust – mindful of our responsibility, we pledge to use taxpayer resources (time, talent, money) efficiently

Palm Coast City Council Mission, Vision, and Values

Operating ValuesPresented at City Council Workshop

Passion – pride in our City working together for a better tomorrow

Accountability – accept responsibility for our actions and decisions

Leadership – the courage to shape our City today and into the future in a transparent manner

Motivated - we seek continuous improvement in all services

Collaborative – dedicated to building partnerships in addressing community concerns and needs

Ownership – to be responsible for our actions and inactions

Achievement – seek excellence in all that we do

Stewardship – to be protectors of our natural environment

Trust – mindful of our responsibility, we pledge to use taxpayer resources (time, talent, money) efficiently

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MISSION VISION

OPERATING VALUES

To be recognized as one of Florida’s premier cities in which to live, work,

and play.

Pride – self-confident in working together for a better tomorrow

Accountability – accept responsibility for our actions and decisions

Leadership – courage to shape our City today and into the future in a transparent manner

Motivated - seek continuous improvement in all services

Collaborative – dedicated to building partnerships that address community concerns and needs

Ownership – responsible for our actions and inactions

Achievement – seek excellence in all that we do

Stewardship – protectors of our natural environment

Trust – mindful of our responsibility, we pledge to use taxpayer resources (time, talent, money) efficiently

Palm Coast City Council

As stewards of our natural environment and mindful of our fiscal responsibility, we will

strive to enhance the quality of life by providing exceptional services while fostering

an entrepreneurial business climate

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Palm Coast City Council 2012 STRATEGIC ACTION PLAN

RESTATED STRATEGIC GOALS

PRESENTED AT CITY COUNCIL INTERVIEW CURRENT GOALSPRESENTED AT CITY

COUNCIL WORKSHOP

• Manage growth for a quality, sustainable community

• Develop long-term sustainable water supply

To anticipate the need for additional services and infrastructure to provide for opportunities for mixed used development with goods, services, and employment.

Expansion

To anticipate the need for additional services and infrastructure to provide opportunities for mixed use development with goods, services, and employment

To plan City services and infrastructure to support forecasted commercial and residential growth while maintaining our Hometown feeling insuring the protection of our environment and quality of life.

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Palm Coast City Council 2012 STRATEGIC ACTION PLAN

RESTATED STRATEGIC GOALS

PRESENTED AT CITY COUNCIL INTERVIEW CURRENT GOALSPRESENTED AT CITY

COUNCIL WORKSHOP

• Expand the local economy

• Promote Town Center as our Downtown

To develop and maintain a vibrant economy by supporting the growth and development of new and existing businesses while creating the environment to attract new companies which align with our values.

ECONOMIC

To develop and maintain a strong economy by supporting the growth and development of new and existing businesses while creating the environment to attract new companies that align with our values

To develop and maintain a vibrant economy by supporting the growth and development of existing businesses while targeting new companies which align with our values.

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Palm Coast City Council 2012 STRATEGIC ACTION PLAN

RESTATED STRATEGIC GOALS

PRESENTED AT CITY COUNCIL INTERVIEW CURRENT GOALS

FINANCIAL

To leverage our financial strengths while insuring that the City remains committed to fiscal responsibility in delivering value-added services to residents and businesses

Provide quality services, maintaining the City’s financial soundness

To remain committed to sound financial practices insuring that the City tax rate remains Competitive Benchmark Cities.

To remain committed to sound financial practices by controlling debt insuring that the City demonstrates fiscal responsibility in delivering valued tax dollar services to residents and businesses

PRESENTED AT CITY COUNCIL WORKSHOP

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Palm Coast City Council 2012 STRATEGIC ACTION PLAN

RESTATED STRATEGIC GOALS

PRESENTED AT CITY COUNCIL INTERVIEW CURRENT GOALSPRESENTED AT CITY

COUNCIL WORKSHOP

To blend our residential and commercial properties with our “City of Parks and Trails” to create a sustainable framework of visual appeal while caring for our land, water, air, and wildlife.

To blend our residential and commercial properties with our “City of Parks and Trails Image” to create a sustainable framework of visual appeal while caring for our land, water, air, and wildlife.

ENVIRONMENTAL

To blend our residential and commercial properties with our "City of Parks and Trails Image” to create a sustainable framework of visual appeal while caring for our land, water, air, and wildlife

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Palm Coast City Council 2012 STRATEGIC ACTION PLAN

RESTATED STRATEGIC GOALS

PRESENTED AT CITY COUNCIL INTERVIEW CURRENT GOALS

Maintain a safe community

PRESENTED AT CITY COUNCIL WORKSHOP

To improve the quality of life for our citizens by continuously examining new methods, techniques, and technologies to improve safety and security, emergency services and response times, and water safety.

To enhance the quality of life for our citizens by providing safe, affordable, and enjoyable options for cultural, educational, recreational and leisure time events

QUALITY OF LIFE

To enhance the quality of life for our citizens by providing safe, affordable, and enjoyable options for cultural, educational, recreational, and leisure-time events

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Palm Coast City Council 2012 STRATEGIC ACTION PLAN

RESTATED STRATEGIC GOALS

PRESENTED AT CITY COUNCIL INTERVIEW CURRENT GOALSPRESENTED AT CITY

COUNCIL WORKSHOP

To develop a comprehensive plan to improve employee skills and performance through education and training, performance management and feedback, and personal development opportunities.

To develop and implement a comprehensive plan to improve City employee skills and performance through education and training; performance management; and personal development opportunities

WORKFORCE TALENT

To develop and implement a comprehensive plan to improve City employee skills and performance through education and training; performance management; and personal development opportunities.

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Palm Coast City Council 2012 STRATEGIC ACTION PLAN

PRESENTED AT CITY COUNCIL INTERVIEW CURRENT GOALSPRESENTED AT CITY

COUNCIL WORKSHOPGoal 1 - ExpansionTo anticipate the need for additional services and infrastructure to provide opportunities for mixed use development with goods, services, and employment

Objective 1.1: To enhance infrastructure in order to maintain quality neighborhoods and business districts

Objective 1.2: To assess the need to expand infrastructure for sustainable growth

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Palm Coast City Council 2012 STRATEGIC ACTION PLAN

PRESENTED AT CITY COUNCIL INTERVIEW CURRENT GOALSPRESENTED AT CITY

COUNCIL WORKSHOPGoal 2 - ExpansionTo develop and maintain a strong economy by supporting the growth and development of new and existing businesses while creating the environment to attract new companies that align with our values

Objective 2.1: To develop an evaluation matrix to assess the implementation of Prosperity 2021

Objective 2.2: To develop a BAC / SBDC “branding and marketing strategy” and establish criteria to measure success

Objective 2.3: To promote the Palm Coast Business Center as the destination center for small business training and support in Flagler County

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Palm Coast City Council 2012 STRATEGIC ACTION PLAN

PRESENTED AT CITY COUNCIL INTERVIEW CURRENT GOALSPRESENTED AT CITY

COUNCIL WORKSHOPGoal 3 - FinancialTo leverage our financial strengths while insuring the City remains committed to fiscal responsibility in delivering value-added services to residents and businesses

Objective 3.1: Diversify our revenue sources

Objective 3.2: Increase efficiency through enhanced operations and technological advancements

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Palm Coast City Council 2012 STRATEGIC ACTION PLAN

PRESENTED AT CITY COUNCIL INTERVIEW CURRENT GOALSPRESENTED AT CITY

COUNCIL WORKSHOPGoal 4 - EnvironmentalTo blend our residential and commercial properties with our “City of Parks and Trails Image” to create a sustainable framework of visual appeal while caring for our land, water, air, and wildlife.

Objective 4.1: To develop programs to enhance our water conservation strategies.

Objective 4.2: To evaluate the implementation progress of the City of Palm Coast Recreation and Parks Facilities Master Plan

Objective 4.3: Evaluate current “Green” initiatives and develop future sustainability targeted projects

Objective 4.4: Protect the natural resources through development opportunities

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Palm Coast City Council 2012 STRATEGIC ACTION PLAN

PRESENTED AT CITY COUNCIL INTERVIEW CURRENT GOALSPRESENTED AT CITY

COUNCIL WORKSHOPGoal 5 - Quality of LifeTo enhance the quality of life for our citizens by providing safe, affordable, and enjoyable options for cultural, educational, recreational, and leisure-time events

Objective 5.1: Enhance community and visitors’ recreational opportunities and experiences at community events

Objective 5.2: Enhance safety measures throughout the community

Objective 5.2: Seek partnerships with educational institutions to expand community educational and cultural opportunities

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Palm Coast City Council 2012 STRATEGIC ACTION PLAN

PRESENTED AT CITY COUNCIL INTERVIEW CURRENT GOALSPRESENTED AT CITY

COUNCIL WORKSHOPGoal 6 - Workforce TalentTo develop and implement a comprehensive plan to improve employee skills and performance through education and training; performance management; and personal development opportunities.

Objective 6.1: To develop a program to improve staff retention and recognize individual skills and talents

Objective 6.2: To develop in-house and external training opportunities for employees

Objective 6.3: To enhance awareness of customer service and relationships with our citizens

Objective 6.4: To coordinate with regional public and private educational institutions to identify partnership opportunities which benefit both parties

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Palm Coast City Council 2012 STRATEGIC ACTION PLAN

• Strategic Plan Next Steps– City management to begin establishing Strategies

for each Objective within Strategic Goals.– All open major projects to be listed according to

Goal, Objective, and Strategy, including financial status.

• Budget process will outline new requests by Goal and Objective

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Palm Coast City Council 2012 STRATEGIC ACTION PLAN

Questions