Palace on Wheel, Pavan
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Transcript of Palace on Wheel, Pavan
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PALACE ON WHEELPAVAN.S.MIRAJ
ROSHAN SAY
PRANAB ME
KHUSHBU
PRIYADARSHINI M
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Summary
Palace-on-Wheels was launched in 1976 by Indian railways to
promote tourism in India.
The Palace-on-wheels is a full-length train, designed to be the
ultimate statement in luxury.
The trip is package tour of the state of Rajasthan, starting from Delh
covering the full week.
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Facilities
There are 14 coaches in the train. Each is named after former Rajpu
states and matches the aesthetics and interiors of the royal past.
Facilities include a bar with select Indian and international spirits,
lounge with a good collection of books, and a television and DV
player.
Each coach has four cabins (named chambers or saloons by th
company) with twin beds, wall-to-wall carpeting, air-conditionin
DTH satellite television, intercom, attached toilets, running hot an
cold water, with personal attendants.
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The train is always booked and the cost per ticket is around Rs 25,000.
The Indian consumers can pay in rupees, while the foreign tourists pay
dollars.
The tariff is inclusive of:
Cost of travel
Full catering
Conducting sightseeing tours in deluxe coaches
Cultural environment
Boat rides
Elephant rides
Camel rides etc.
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Introduction to Tourism Industry
Initially, Tourism was found as a matter of pilgrimage.
With the passage of time, there were radical changes in lifestyles.
The multi-dimensional developments in the socio-economic systeand cultural patterns helped in the development of tourism industry
Fall of Roman Empire resulted in downfall of tourism whiccontinued till end of Middle age.
Despite significant development in the field of trade ancommerce, there was retarded development of tourism till 15century.
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Industrial revolution gained the momentum and helped in developm
In 19th century, there was multi-faceted developments in transpo
communication.
With the beginning of 20th century, the process of inventions and
engineered a sound foundation for the development of infrastructura
In the second half of 20th century, all the countries of globe started
tourism as an important economic activity.
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The monotony in the present materialistic world with emerging mater
a base for people travelling with pleasure and creating
opportunities for the development of tourism industry.
The domestic tourism is significantly contributed by rail and road tra
services.
A number of organizations which were found active in the deve
tourism industry are World Tourism Organization, Pacific Area Travel
International Union of Official Travel Organization.
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Tourism
Tourism is a temporary and short-term movement of people.
Tourism is the totality of relationship.
Tourism is an activity involving a complex mixture of material an
psychological elements.
Tourism is the activity concerned with the utilization of leisure hours.
Tourism is a composite industry consisting of various segments.
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Tourist
Tourists are:
Persons arriving for pleasure, health and domestic reason.
Persons arriving in the course of sea cruise.
Persons travelling for business purposes.
Persons travelling for convention.
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TYPOLOGY OF TOURISM
Tourism can be classified into different categories in the motive, regional, variations,number and arrangement. And different types of tourism are..
1. Recreational Tourism
2. Cultural Tourism
3. Health Tourism
4. Incentive Tourism
5. Sport Tourism / Adventure Tourism
6. Domestic Tourism
7. World Tourism
8. Individual Tourism
9. Social Tourism
10. Group Tourism
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RECREATIONAL TOURISM
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CULTURE TOURISM
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HEALTH TOURISM
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INCENTIVE TOURISM
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SPORT / ADVENTURE TOURISM
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DOMESTIC TOURSIM
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WORLD TOURSIM
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INDIVIDUAL TOURSIM
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SOCIAL TOURISM
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GROUP TOURISM
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TOURISM MARKETING
Tourism marketing is a process of creating a product or providing
service.
Tourism marketing comprises fact and finding, data gatherin
analysis, communication of inform and promote, ensuring an
facilitating sales, selection of marketing planning, coordinatio
control and evaluation, developing professionally-sound personnel
Tourism marketing is the safety way of generate demand, expan
market and increase the market share.
Tourism marketing is a managerial process to promote business.
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USERS OF TOURISM SERVICES
We find different categories of users availing the services of tourist
organizations and those are.
1. Non Users
2. Potential Users
3. Actual Users
4. Occasional Users
5. Habitual Users
Domestic,
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General
Sex
Region
Education
Profession
Occupation
Status
USERS OFSERVICES
Foregin,Kids,Teens,Youths,Students, Cine & Artists.
Male, Female
Rural, Urban
Rich, Poor
Executive, Arts,Sportsmen's
White-collar(Clerical),Blue-collar (Manual)
Literate, Illiterate
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1. What are the salient features of the physicaevidence provided by PALACE- ON- WHEELS
1. Tourism product is highly perishable
2. Intangibility complicates the task of marketers
3. The services are for pleasure
4. User are suppose to visit the centre
5. Adequate Infrastructural facilities for the tourism products
6. The user are a heterogeneous group of people
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2. Five Elements of Service?
Layout and Lounge
Air Temperature
Uniforms
Food and Cutleries
Equipment's
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3. Suggestion to improve servicequality
The place on wheel chain is one of the top ten luxury train in India. It is
a complete package and at its top in service quality, Still
Different cost package of their foreign customer so that they have
choice in selecting and affordable
Provide guides who are capable of communicating in the regionalanguage of the tourist
For tourist shopping is one of the keen interest, hence helping the
tourist to get at the right shop for shopping
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4.Prepare a brief promotional message copy o
Place- on Wheels targeted at foreign tourists
Coaches :: The legend travels on
You'll be delighted you chose to see Rajasthan by the Palace on Wheels.
you'll feel like an erstwhile monarch, traveling in regal splendor. Each Coa
after the erstwhile princely state has 4 twin bedded chambers, thoughtfu
decorated in ethnic Rajasthani decor. Channel Music, intercom, attache
running hot & cold water shower and wall to wall carpeting are some of t
to make you feel at home. Each saloon has personal attendants or Khidm
who are to your beck and call to extend a courteous helping hand, shou
need anything.
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The 14 coaches are named after former Rajput states matching the ae
interiors of the royal past. Each saloon has a mini pantry and a lounge t
availability of hot and cold beverage, and refreshments and a place to
get together.
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