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Paid Search Basics & Best Practices (Bing, Google)
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Transcript of Paid Search Basics & Best Practices (Bing, Google)
Google Confidential and Proprietary
Paid Search BasicsApril 19, 2015
Google Confidential and Proprietary
Channel Sales
Kristin CoitHead of Directory & Web Hosting Partnerships
Introductions
Elizabeth ParkerPartner Sales ExecutiveBusiness Development
Google Confidential and Proprietary
Objectives
The Digital Consumer. A Recap.
Search Engine Results Page (SERP) Basics
Why Paid is Important
Benefits of Search Engine Marketing (SEM)
Google Confidential and Proprietary
The Digital Consumer.A Recap.
Google Confidential and Proprietary
2.2Hours a day (in the US)
on mobile contentHours a day with digital
5+
Source: eMarketer, 2014.
As consumers, we’re constantly connected...
Google Confidential and Proprietary
Day EveningMorningNight
Hourly Distribution of Searches by Platform(doesn’t reflect absolute traffic volume)
Source: Google Internal Data, 2011. % of each platform’s traffic shown hourly for one day. Does not indicate absolute or relative traffic volumes.
...but how we’re connected varies.
Google Confidential and Proprietary
4:03pm
1:48pm
9:02am11:43pm
10:40am
7:36pm
10:02pm
9:51am
2:19pm
8:03pm11:11am
1:02am
Businesses want to be there, and be relevant.
Google Confidential and Proprietary
10.7 sourcesConsumers consult an average of 10.7 sources prior to purchase
Consumers are hyper-informed before purchasing
Digital is changing the Advertising Landscape.
of U.S. Internet users go online to search for information about products and services78%
Google Confidential and Proprietary
Search“how to buy a new car”
ReadNews article for advice on different brands, models & specs
Emailfriend for car and dealer advice
VisitAutomotive site to read reviews and compare
Search“Honda dealers in Sacramento”
VisitHonda dealer
Conversion
Re-marketing
Display Ads
Making the Path to Purchase More Complex.
Google Confidential and Proprietary
Search“how to buy a new car”
ReadNews article for advice on different brands, models & specs
Emailfriend for car and dealer advice
VisitAutomotive site to read reviews and compare
Search“Honda dealers in Sacramento”
VisitHonda de
Conversion
Re-marketing
Display Ads
Search is Key to Any Digital Advertising Strategy.
Google Confidential and Proprietary
For local services customers, search enginesare the leading source of information
Review sites or apps
39%Local service
comparison sites/apps
38%Coupon or daily deal sites/apps
32%Social networking
sites or apps
27%
Search Engines74%
Brand, company sites or apps
49%Map sites or apps
42%
Online Sources of Local Services Information (Any Device)
Source: Google/Ipsos, Industry Multi-Screen Study: Local Services, 2013. Base: Total Respondents (2012). Q. Which websites or applications ("apps") did you access in the last 6 months for your local services planning? Methodology Note: All participants were screened-in on category-specific service usage, use of Internet as a resource for local services and general smartphone usage.
Google Confidential and Proprietary
Search Engine Results Page(SERP) Basics
Google Confidential and Proprietary
query
paid results
Anatomy of Search Engine Results Page
organic results
Google Confidential and Proprietary
Difference Between Organic & Paid Results
Google Confidential and Proprietary
Why Paid is Important
Google Confidential and Proprietary
Your customers expect to find you1
Control your message
Real estate matters
Paid + Organic: Drive more traffic
Direct potential customers
Why Paid is Important
2
3
4
5
Google Confidential and Proprietary
Search Engine Results Page Heat Map
(After 8 seconds)
● ¾ of consumers expect leading brands to be at the top of the page
● ⅓ associate placement with a company’s prominence
1. Customers Expect to Find You
Google Confidential and ProprietaryStructuring An Account For Success
2. Control Your Message
Google Confidential and Proprietary
3. Direct Potential Customers
Google Confidential and Proprietary
4. Real Estate Matters
Google Confidential and ProprietarySource: Studies Show Search Ads Drive 89% Incremental Traffic, Research @ Google, July 21, 2013.
“Advertisers that pause their search advertising campaignssometimes cite concerns about how much of the traffic tothe sites is truly incremental to clicks on natural search results.”
Studies show search ads drive 89% incremental traffic on avg
For local SMBs, search ads drive 98% incremental traffic on avg
5. Paid + Organic: Drive More Traffic
Google Confidential and Proprietary
Benefits of Search Engine Marketing (SEM)
Google Confidential and Proprietary
PresenceMeet consumer expectations
ImmediacySEO takes time and is not guaranteed
Incremental Traffic beyond Organic Results
Targeted Reachuser intent + scaled message
Increased Relevancehyper-local targeting and message control
Transparencytrack conversions + ROI
Source: Studies Show Search Ads Drive 89% Incremental Traffic, Research @ Google, July 21, 2013.
Vers
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Vers
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Benefits of Search Engine Marketing
Google Confidential and Proprietary
Generate Leads and Identify Prospects
BrandingBuild Awareness & Educate Prospects
Advertiser objectives
• Targeted impressions• Qualified visits to your
site
• Event registrations• Newsletter registrations
Generate Sales & Acquire New Customers
• Sales Conversions• Site Registrations• Catalog Requests
Success measurements
Customizable to Advertisers Goals
Google Confidential and Proprietary
● Control Cost (Flexible Budget)
● Control Daily Spending Limit
● Control and Tailor Marketing Message
● Control and tailor targeting by Audience, Device, Day-part, Geography
● Conversion or Call tracking
You Have Control and Can Measure Results
Google Confidential and Proprietary
Technology Levels the Playing Field for SMBs
Google Confidential and Proprietary
Intent● What people want
Context● Device● Location● Time
Relevance● The right adat the right momentfor people’s intentand their context
Americas LCS Summit January 2013
Context is a key driver of relevance – and results
12:30 pm
Downtown
On phone On laptop
7:10 pm
Residential
Pizza
Example of SEM Technology
Google Confidential and Proprietary
Key Takeaways
be there, be relevant; your customers expect to find you.
small to medium sized businesses can compete; technology levels the playing field
SEM is immediate, gives you control, and transparency
Google Confidential and Proprietary
29 Google confidential
Jump in!
Google Confidential and Proprietary 29
BingElizabethP
Phrase MatchAllows your ad to show for searches that include the exact phrase and possibly includes
other words as well.
Broad MatchYour ad will show on similar phrases
and close variations of the keyword a user searches for.
Exact MatchThe ad displays if the searcher uses
only the exact words bid on, in the exact order you bid on
them.
70% more clicks with broad match compared to using exact match alone
56% untapped conversions available through broad match
30% of daily searches are new — and broad match helps you reach them
Source: Internal Microsoft data, March 2014. Based on U.S. data for PC only.
Los Angeles #1 Floristwww.LAFlorist.comLargest selection of flowers in Los Angeles!
Los Angeles Florist - $10 off special offerwww.LAFlorist.com/SpecialOfferHuge selection of fresh flowers - $10 off with every order. Order now!
Discount Los Angeles Floristwww.LAFlorist.com/BestPricesBest prices and largest selection in town – visit us now!
Source: YBN owned and Operated Properties, PC & Tablet; Jan – Aug 2014
0
10000
20000
30000
40000
50000
60000
70000
80000
Jan Feb Mar Apr May Jun Jul Aug
Start testing your campaign
Eliminate and adjust underperforming
keywords/ads
Continue to monitor performance, run reports, and adjust bids to remain
competitive.
73%
19%6%
2%
% of clicks per position
Optimize for Mobile - Due to the limited ad placements, bids for smartphones may need to be higher than PC bids to make it more likely that your ad will serve.
Because the CTR is potentially higher for these ads, your actual CPC is often less.
1. Internal Microsoft study, 818 accounts, 2014
1. Bing.com data for all ads displayed in mainline position in response to local queries, Q1 2014
• Ads/Keywords loaded into Bing Ads or AdWords
An editorial review is performed
• Eligible• Pending Editorial
Review• Disapproved
If disapproved, advertiser can appeal • Manual review
performed
Ads will begin serving if approved
If disapproved, ads are not eligible to serve
Quality Score
What To Do Why And How To Do It
Link your destination URLs to the correct webpages
Customers aren't pleased if they click your ad title and end up on a page unrelated to the ad content. So if your ad is selling green teas, users should land on a page about green teas instead of one about teapots.
One landing page per product If your business sells different products or offers a suite of services, create individual landing pages for each of your products or services
Keep advertising links on your webpages to a minimum
Websites whose content includes a large amount of advertising, without offering any other significant value to site visitors, are not attractive to customers. Instead, focus your content on what potential customers really want to know about - your services or products.
Improve your website quality If your website is slow and difficult to understand, your potential customers will go elsewhere. Make sure your landing page loads quickly and is easy to read. Try reducing the number of graphic images or taking other appropriate measures to help it load faster.
For More Information: http://advertise.bingads.microsoft.com/en-us/help-topic/how-to/50813/what-is-my-quality-score-and-why-does-it-matter
Ensure Your Ads & Keywords Are Editorially Compliant and Have A High Quality Score
Utilize Broad Match
Ensure You’re Competitive
Remove Low Performing Ads
Review Targeting For Accuracy
Utilize Analytics & Regularly Run Report to Learn More About Your Customers
Add Sitelink Extensions
Add Location Extensions
Ensure Search Parity Across All Search Engines And Adjust Bids As Appropriate