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Page 1 of 15 The CBH 4-1-1 Your monthly resource that helps you stay informed on what’s going on in the Consolidated Burger Holdings, LLC community January 2021 Volume 2, Issue 1 CRESTVIEW STORE STREAK HITS THE CENTURY MARK!! Inside: Second Chance McLamore Booklet Sale Winners CBH Goes Virtual In Bay County Freezer Safety Tip More Trivia More “King of the Hill” much, much more

Transcript of Page The CBH 4-1-1

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The CBH 4-1-1

Your monthly resource that helps you stay informed on what’s going on in the

Consolidated Burger Holdings, LLC community

January 2021

Volume 2, Issue 1

CRESTVIEW STORE STREAK HITS THE

CENTURY MARK!!

Inside:

• Second Chance McLamore Booklet Sale Winners

• CBH Goes Virtual In Bay County

• Freezer Safety Tip

• More Trivia

• More “King of the Hill”

• …much, much more

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The CBH 4-1-1

IN THE NEWS

Crestview Store: 100 Days Consecutive Without

a Negative Customer Comment

CRESTVIEW, FL –GM John Busbee and his team at store 13238 certainly have what it takes

to do the job right.

On December 27, 2020, John’s team reached a milestone when they recorded their 100th

consecutive day without receiving a negative customer comment.

There is no truth to the rumors that this store is being renamed “Cal Ripken Jr’s – Burger King.”

Similar to the “Iron Man’s” consecutive game streak, Store 13238’s record will be tough to

break.

The team from 13238 stand proud of this achievement and look to build on it every day.

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McLamore Booklet 2nd Chance Drive Produces

Déjà vu…All Over Again!!

GM Teresa Holt and her team at Store 89, shown here on the occasion of passing their latest REV, erased a second-place finish in the first round, with copping the top spot in the second round.

DESTIN, FL – The second round of the McLamore Coupon Booklet Sales Drive

ended at the start of January.

This additional round gave all stores another chance to not only raise money for a

worthy cause, but also knock the first-round winners out of their top perch.

The stores that locked down the top three spots in the last round did exactly that.

Additionally, it was on BKC’s national webcast, that restaurant # 89 was

announced as selling the most coupon books in the Southeast Region !!!

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Continued from page 3

They sold over $8,000.00 in McLamore books.

For their efforts, BKC will be sending out a gift card for $250 and 5 - $50 gift

cards to store 89.

Thank you everyone who participated in the both rounds of the McLamore Coupon

Booklet Sales Drive.

Here are the winners by category in the 2nd Chance Round:

Over $20K in sales:

1. 89 - Teresa Holt ( 1977 books sold )

2. 47 - Michael Marquez ( 843 books sold )

3. 17461 - Gloria Cerrato ( 376 )

Under $20K in sales:

1. 13260 - Christine Kist

2. 9467 - Jennifer Fowler

3. 17335 - Scott Martin

Non Traditional units:

1. 22029 - Christine Jasmin

2. 19302 - Lori Wasson

3. 22030 - Rolando Ramirez

Congratulations to all the winners!!!

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CBH To Participate in the First Virtual Bay County

Job Fair

PANAMA CITY, FL – On February 4, CBH will take part in the first job fair in

Bay County to be held virtually.

What this means is that instead of job seekers milling about in a, convention

center, large meeting hall or other similar type of venue, all they have to do is log

into their laptop or other electronic device and visit our virtual booth.

CBH Virtual Booth for 34th Annual Bay County Job Fair

If you know of anyone in Panama City or Panama City Beach that is looking for a

job for the upcoming vacation season and beyond, have them register as a job

seeker for this event.

To do this, they would go to, https://www.careersourcegc.com/Newsroom-

Events.aspx.

We will be hiring for shift supervisors and team members positions. Come visit

CBH at our virtual booth on Thursday, February 4, from 2:00pm to 6:00PM, as we

participate in the 34th Annual Bay County Job Fair.

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Starting with the week ending 1/03/21, here are the respective leaders in each category.

Highest Comp Sales vs. Last Year

1. 2036 - 42.2 % Jermaine Johnson

Highest Actual Sales

1. 47 $42,276 Michael Marquez

Highest SPLH

1. 47 $62.61 Michael Marquez

Lowest Food Cost Variance

1. 6679 .30 % William Lawrence

Week Ending - 01/10

Highest Comp Sales over Last Year

1. 2036 - 48.2 % Jermaine Johnson

Highest Actual Sales

1. 17461 - $ 41,239 Gloria Cerrato

Highest SPLH

1. 47 - $60.84 Michael Marquez

Lowest Food Cost Variance

1. 1830 - .31 % Joseph Benoit

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FRIENDS AND NEIGHBORS

CBH ANNIVERSARIES

So very often we all get caught up in the events of the day that we forget to acknowledge the

hard work and efforts of those around us.

Please join me in extending a very special thank you to those CBH family members with at least

one year's service with Burger King and CBH as of

January

Full Name Department Code + Name

Length of

Service

Registre, Jeffson 2665010-Greenacres 13 years, 0 mos

Aldarondo, Lizbelle 47010-Hwy Dixie 11 years, 0 mos

Mojica, Francisca 17461009-Military Trail 10 years, 0 mos

Vasquez, Luz E. 17461009-Military Trail 10 years, 0 mos

Diazdeleon, Julio C. 3697010-Glades 8 years, 0 mos

Sanchez Hernandez, Imelda 9360112-Belvedere 8 years, 0 mos

Tuttle, Phillip A. 1000016-CORP 8 years, 0 mos

Mendez, Carlos 17646010-Tarpon Bay 7 years, 0 mos

Mineuve, Anexil 10548010-Lantana & Jog 6 years, 0 mos

Baker, Christina L. 53112-Palm Beach Lakes 4 years, 0 mos

Ridore, Elsie 82009-Congress & Lake Worth 4 years, 0 mos

Clermon, Rosemose 2993009-North Lake 3 years, 0 mos

Marquez Jaca, Michael 47112-Hwy Dixie 3 years, 0 mos

Penaloza, Alexandra 2944010-East Boca 3 years, 0 mos

Santiago Rivera, Mayra 17646009-Tarpon Bay 3 years, 0 mos

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Continued from page 7

Full Name

Department Code + Name

Length of

Service

Green, Zakarious 9333009-Back Beach 2 years, 0 mos

Hankerson, Imani S. 2895010-Tennessee St 2 years, 0 mos

Hood, Marilin B. 2036010-West Hill 2 years, 0 mos

Roulhac, Felicia 9333009-Back Beach 2 years, 0 mos

Winston, Gerald D. 13617009-Hwy 231 2 years, 0 mos

Andrews, William T. 13617009-Hwy 231 1 years, 0 mos

Bradley, Fredrick J. 307009-Ashley St 1 years, 0 mos

conyers, jerry l. 14532009-Hwy 71 1 years, 0 mos

Dorcely, Myrtha 82009-Congress & Lake Worth 1 years, 0 mos

Garcia, Christian O. 3680009-Summit Blvd 1 years, 0 mos

Ivey, Mary K. 2526009-Thomasville 1 years, 0 mos

Jackson, Darrien M. 307009-Ashley St 1 years, 0 mos

jacobs, jamie d. 5766009-Lantana 1 years, 0 mos

james llll, allen a. 8727009-Niceville 1 years, 0 mos

Jeffery, Jason A. 11879009-Bainbridge 1 years, 0 mos

Perkins, Shakorie 2526009-Thomasville 1 years, 0 mos

Servius, Sheila 10548010-Lantana & Jog 1 years, 0 mos

williams, cierra m. 11206009-St. Augustine St 1 years, 0 mos

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CBH Lifestyle

Look who got noticed doing what it takes to do the job right!!!

These are employees who received kudos from customers

for exemplifying why we do what we do:

Charles Waring

013260 - 302 Racetrack Rd NW

Customer's Comments: He was fast experienced very friendly an out going

Candy

002087 - 2626 South Monroe St.

Customer's Comments:

Polite, repeated the order back to me, great attitude

Alex

014532 - 2247 Highway 71

Customer's Comments:

Friendly. Fixes my order just right. Call me by name

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Erika

003680 - 815 South Congress Avenue

Customer's Comments:

She was the manager in charge she made sure my nuggets and fries were fresh thanks for helping

me out

Frank

009360 - 1721 Belvedere Road

Customer's Comments:

Always very professional. Always willing to help. Great job.

Javier

000047 - 231 North Dixie Highway

Customer's Comments:

Awesome cashier thanks never see this great service

Folks, we don’t have room to list all the kudos

received since last month’s issue, but to everyone for

what you do every day….

A VERY HEARTFELT….THANK YOU!!!

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Trivia Corner

It’s a new year..2021 and last year’s retired, reigning champ, Teresa Holt, GM of store 89, is

now fully eligible to win again.

Here are the answers to last issue’s holiday-themed trivia contest:

1 – Winter Whopper, Smoky Mountain Whopper, Tender Crisp Magic

2 – Fred Flintstone, Barney Rubble, Wilma Flintstone, Betty Rubble, Ruff, Ready, Quick Draw McGraw,

Pebbles, Bamm-Bamm, Dino, Baba Looie, and Top Cat

3 - Japan

4 - “Merry Cheesemas”

5 – “Call of Duty”

Since there was no winner, this month’s prize is now doubled. The first one who emails all the

correct answers to [email protected] will be declared the winner of a $20.00 gift card from

Target.

The decision of the judges is final and if you Google the answers…shame, shame…everyone

knows your name.

In addition to the Corporate team being ineligible to win, an employee may only be allowed

three wins in a calendar year.

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Here we go with this month’s Trivia Contest.

With the holidays behind us, its back to business. You might notice that some of these questions

lean toward the HR side and I bet you can’t guess why.

1. Where are Workers Compensation “First Report of Injury and Illness” and General

Liability “Incident Reports” sent?

2. What does “ECP” stand for?

3. When onboarding a new hire, what step comes after the I-9?

4. What is the phone number for the “HR Hotline?”

5. When employing minors:

a) What is the minimum age for minors to work for CBH?

b) In the state of Florida, what must every store that employs a minor have on the

premises?

c) How long is the mandatory, uninterrupted break for a minor?

d) How long can the minor work before they must take that break?

Good Luck!!!

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FHealth and Safety.

Storage of Heavy Items DESTIN, FL - The manual handling of cases of products or miscellaneous

equipment may expose workers to physical conditions (e.g., force, awkward

postures, and repetitive motions) that can lead to injuries, wasted energy, and

wasted time.

Not only properly training of our respective teams, but also the proper storage of

heavier items could assist us in, reducing or preventing injuries, reducing

workers’ efforts by decreasing forces in lifting, handling, pushing, and pulling

materials, reducing risk factors for musculoskeletal disorders (e.g., awkward

postures from reaching for heavier items stored on higher shelves), increasing

productivity, product and service quality, and worker morale, lowering costs of

workers’ compensation claims, excessive worker turnover, absenteeism, and

retraining.

The storing of items, particularly those that are heavier than others is key to

preventing incidents where boxes of product are stacked too high from falling

on unsuspecting employees.

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CBH store's freezer and the boxes shown weigh approximately 36 lbs. each.

Some stores stack boxes almost to the ceiling of the freezer. For a person who is little over six

feet tall, these boxes would be well over their head.

Some of these boxes weigh in excess of 30 pounds.

Many of our employees are not as tall as that, but there are the unavoidable situations on an

almost daily basis where these employees are asked to retrieve the box on top of the stack.

If they try one of the lower boxes or adjacent stacks, they run the risk of the entire over-stacked

column toppling on top of them.

Here's the Safety Tip for us all:

"Heavier items should be stored above the knee, but below the shoulder."

By this point, you might be asking yourself, "My freezer is only so big. Where am I supposed to

put all this product?" or "Whose knee and whose shoulder?"

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Each store is going to be different and product demands can vary from location to location, so

you might want to check with your Area Coach to ensure that your inventory, truck orders and/or

storage area availability are all being executed to their maximum efficiency.

You will also have to use your best judgment on the average height of your team or even your

own height, to guide you as to what is above the knee and below the shoulder.

CBH cares about all of its employees. We want our employees to be positive, professional and

most importantly....safe on every shift.

Please see your Area Coach with any questions....and

THANK YOU

for all you do!!!!