PowerPoint Presentation

Pace 2 EmploymentWorking with Difficult PeoplePre-Employment Healthcare AcademyWorkforce Development, Inc.1Anybody who causes you stress or gets your blood pressure higher than normal.

Demanding bossConniving co-workerRude salespersonOverly critical family memberWho is a difficult person?

Working with Difficult PeopleRemain neutralContain your anger - its not about you, its themGet to calm/centered spaceYou can only control your reactionBe assertive, not aggressiveProtect your own ground-do not allow them to get under your skin

How to Deal with Difficult People: (Recap from video)

Pace 2 EmploymentDiscuss strategies and tips from YouTube video4Adders- bring positive influence into your life without attaching strings.Subtractors- uncertain about who they are and what they have to offer; typically use their gifts and talents to manipulate and control.Dividers- show unnatural passion for relationship, then become demanding, jealous and seek to isolate you from others. Multipliers- find great joy in helping others and can literally help to enlarge, magnify, amplify, expand and increase you.

Four Kinds of People Who Can Change Your Life by Dr. Verna Price

Pace 2 EmploymentPass out handouts5Just Is People: people we did not choose (parents, siblings, relatives)Choice People: people we choose (friends, mentors, acquaintances, pastors, etc.)

In your journal list three examples of people in your life that fit each category and whether they are in the Just Is group or the Choice group.What affect or influence does each person have on your life?List how you may be an Adder, a Subtractor, a Divider, and a Multiplier in someones life.Reflection Activity:

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