My signature confirms that I will not discuss the content of the test with anyone until the end of the 5 day test window.

Signature: _________________________________________________

Instructions

• Use black ink or ball-point pen.• Fill in the boxes at the top of this page with your name, centre number and candidate number.• Sign the declaration.• Answer all questions.• Answer the questions in the spaces provided – there may be more space than you need.• You do not need to write in sentences.

Information

• The total mark for this paper is 20. • The marks for each question are shown in brackets – use this as a guide as to how much time to spend on each question.

Advice

• Read each question carefully before you start to answer it.• Keep an eye on the time.• Check your answers if you have time at the end.

EnglishLevel 1Component 2: Reading

You may use a dictionary.

Centre Number Candidate Number

Write your name hereSurname Other names

Total Marks

9 – 13 January 2017Time: 45 minutes

P53775A©2017 Pearson Education Ltd.

1/1/1/1

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Pearson Edexcel Functional Skills

E102/01Paper Reference

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SECTION A

Read Text A and answer questions 1 – 7.

Text A

You read this article.

Here today, gone tomorrow...by Satbir Knight

One of the most exciting retail trends over the last few years has been the growth of pop-up shops in vacant buildings. These shops aim to attract customers with something different, surprising and exciting. They sell products that cannot be bought in the big high street stores. They are called ‘pop-up shops’ because they suddenly appear, remain for a short time and then disappear again. They attract shoppers using social media.

Pop-up shops are likely to increase in number. Last year they added £2.1 billion to the UK economy and they are expected to grow by 8.4% over the next 12 months. At any one time there are approximately 9,400 pop-ups in the UK, employing almost 24,000 people. Pop-ups are especially popular in Cardiff where 73% of people say they have bought goods from them. Customers say that they find unique or limited-edition products as well as being able to try new brands. One disadvantage is that some pop-ups cannot accept payment by credit card. As these shops are temporary, they may not provide good customer service and there is always the danger that their goods may be fake or stolen.

Pop-up shops tend to be small in size and are often found clustered together, as in the Great Northern Arcade in Sheffield. Having several pop-up shops located together may provide a convenient way to find a special gift. However, you must be certain that you won’t change your mind. Most pop-ups do not offer refunds and the shop may not even be there when you return.

Finally, the important question: do pop-ups take trade away from our high street stores? No, says retail expert, Miranda Jones: ‘Offering a pop-up experience is a good way to use a vacant shop. The high street looks better and all the shops get more customers.’

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Answer questions 1 to 3 with a cross in the box . If you change your mind about an answer, put a line through the box and then mark your new answer with a cross .

1 The main purpose of this article is:

A to advise the reader to keep away from pop-up shops

B to explain the advantages and disadvantages of pop-up shops

C to encourage the reader to buy from high street stores

D to describe how pop-up shops damage trade on the high street

(Total for Question 1 = 1 mark)

2 According to Text A, pop-up shops:

A opened in 2,400 cities across the UK last year

B are popular with 8.4% of the people living in Cardiff

C added £2.1 billion to the UK economy last year

D employed more than 9,400 people in Cardiff

(Total for Question 2 = 1 mark)

3 According to Text A, which one of the following statements is correct?

A Pop-up shops are usually large in size.

B Pop-up shops are likely to decrease in number.

C Pop-up shops damage the look of the high street.

D Pop-up shops use social media to attract customers.

(Total for Question 3 = 1 mark)

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4 According to Text A, in which city is the Great Northern Arcade?

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(Total for Question 4 = 1 mark)

5 Paragraphs are one of the features of Text A that help to present information.

Name two other features of Text A that help to present information.

You do not need to write in sentences.

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(Total for Question 5 = 2 marks)

6 Your friend loves shopping.

Using Text A, identify two reasons why your friend might enjoy going to a pop-up shop.

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(Total for Question 6 = 2 marks)

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7 Your relative thinks that pop-up shops are better than high street stores.

Using information from Text A, identify two disadvantages of buying from a pop-up shop.

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(Total for Question 7 = 2 marks)

TOTAL FOR SECTION A = 10 MARKS

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SECTION B

Read Text B and answer questions 8 – 13.

Text B

You read this email.

TerriBurton@Getitnow.web All staff Expansion

Dear all

Thank you for your hard work which has made the company such a success.

During the past year our sales have increased by 300%. As a result we need to recruit additional customer service staff to deal with enquiries.

The recent increase in online shopping 24 hours a day is a great opportunity for us to expand. All staff will receive additional training so that we can respond more quickly to large unexpected orders, like the craze for loom bands last May.

In brief, 24-hour shopping is our future, so we need to be prepared. People with smartphones and tablets buy goods at any time. 30% of our recent sales have been made between midnight and 6am. About 44% of households in Britain now own a tablet, up from 24% two years ago. Lots of people buy things at night, not just people who cannot sleep. Workers on night shifts and parents of young children frequently shop online at this time. Others buy during the night simply because they are compulsive shoppers. With many orders coming from mobile devices, we need to employ more members of staff to process orders from 10pm to 6am.

To continue expanding, we need to follow current trends. People who follow fashion order what they see on television, films and social media. Last year, we saw a 1,000% increase in demand for knitwear and sales of blue shirts went up by 400%. Following the Tour de France there was a 300% increase in the sale of designer trainers. Popular baking programmes have increased our sales of baking equipment. An additional Marketing Manager will be appointed to increase sales. I’ll keep you informed of all changes.

Finally, there will be plenty of overtime available for anyone interested.

Thank you,

Terri Burton

Managing Director, Getitnow.web

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Answer question 8 with a cross in the box . If you change your mind about an answer, put a line through the box and then mark your new answer with a cross .

8 The main purpose of Text B is:

A to encourage workers to work even harder

B to describe the benefits of having a smartphone or tablet

C to inform the workers of plans to develop the company

D to explain what is meant by online shopping

(Total for Question 8 = 1 mark)

Answer question 9 with a cross in the two boxes you think are correct . If you change your mind about an answer, put a line through the box and then mark your new

answer with a cross .

9 According to Text B, which two of the following statements are true?

A 30% of households in Britain own a tablet.

B Sales of blue shirts increased by 400%.

C 44% more loom bands were sold last year.

D Sales of designer trainers went up by 1,000%.

E 24% of recent sales have been made during the night.

F Company sales increased by 300% in the last year.

(Total for Question 9 = 2 marks)

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10 Using Text B, identify two ways people follow the latest trends in fashion.

You do not need to write in sentences.

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2 . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

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(Total for Question 10 = 2 marks)

11 Your friend does not believe that some people buy goods online during the night.

Use information in Text B to identify two groups of people who frequently buy goods online in the middle of the night.

You do not need to write in sentences.

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(Total for Question 11 = 2 marks)

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12 According to Text B, why will all staff be given additional training?

You do not need to write in sentences.

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(Total for Question 12 = 1 mark)

13 Your relative is looking for a new job.

Using information from Text B, give two examples of how the company, Getitnow.web, has lots of work for people.

You do not need to write in sentences.

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(Total for Question 13 = 2 marks)

TOTAL FOR SECTION B = 10 MARKS TOTAL FOR PAPER = 20 MARKS

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