P R O F I L E - Tata Hitachi · PDF fileWidespread service network and customized services...

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P R O F I L E

Transcript of P R O F I L E - Tata Hitachi · PDF fileWidespread service network and customized services...

Page 1: P R O F I L E - Tata Hitachi · PDF fileWidespread service network and customized services (FMC) ... •Tata Hitachi aims to be a global production hub for Hitachi Construction Machinery

P R O F I L E

Page 2: P R O F I L E - Tata Hitachi · PDF fileWidespread service network and customized services (FMC) ... •Tata Hitachi aims to be a global production hub for Hitachi Construction Machinery

A B O U T U S

50+ years in India (Since 1961)

Providing Equipment & Services for the

Infrastructure & Mining Sectors

A JV between Tata Motors(40%) and Hitachi

Construction Machinery Co. Ltd, Japan(60%)

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T/O-$380 Mn*1900 employees

TATA MOTORS

HITACHI CONSTRUCTION MACHINERY

40% 60%T/O-$42 Bn*60,000 employees

T/O-$7.5 Bn*21,000 employees

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Our LegacyTata Hitachi Construction Machinery

“LEADERSHIP WITH TRUST”A Distinct value system and ethicsTATA

HITACHI “RELIABLE SOLUTIONS”Japanese quality and

technological prowess

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Mission & Vision

Reliable Solutions for building a greater tomorrow.

VISIONBe the preferred partner for

providing reliable solutions for mining and infrastructure

sectors

While dominating the domestic market, we will become a global manufacturing and

development hub

Our hallmark shall be our motivated people, customer-

centric culture, superior technologies, and strong

partnerships, all working safely in unison with environment and

society.

MISSION

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Our Journey

50+ years in the CE industry 1961-201730 years of Tata-Hitachi partnership

NewManufacturing

facility started in Kharagpur

2009

Tata Motors &HCM sign JV for

80:20 stake in Telcon

2000

Manufacturingfacility inDharwad

1998

Collaborationwith HCM

1984

ConstructionEquipment

Division started

1961

Namechanged toTata Hitachi

2012

CEBU - ConstructionEquipment

Business Unitformed

1994

Telcon is born

1999

Tata Motors &HCM sign a newJV Agreementfor 60:40 stake

2005Tata Motors &HCM sign NEWJV Agreementfor 40:60 stake

2010

Evo

luti

on

of

Co

mp

any

Time

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Our FacilitiesJamshedpurIn operation since 1961Manufactures heavy mining machineryTotal Area: 121,000 m²Covered Area: 75,000 m2

KharagpurSetup in 200920T, 30T and 45 T class Excavators and Wheeled Products“India’s largest State of Art CE Manufacturing Plant”Total Area: 1,000,000 m²Covered Area: 130,000 m2

DharwadSet up in 1999‘Smaller Machines’ (under 20T class) and wheeledequipment (Backhoe Loaders)Total Area: 460,000 m²Covered Area: 54,135 m2

BangaloreCorporate Headquarters

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THOROUGH TESTING DURING DESIGN STAGE

Engine Test RigMachine Test Yard

3-Axis Vibration Testing RigUniversal Hydraulic Test Bench

OTHER MANUFACTURING FACILITIES

Welding RobotsCNC machining centers

State-of-the-art paint shopsConveyor assembly lines

Vendor parks within plant premises

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Our Network

Unmatched Support Network

Regional Offices: 6Branch Offices: 26Parts Main Warehouse: Nagpur

Large Network of Dealers

Dealers : Domestic : 40International : 3

Touch Points : 220+

Page 10: P R O F I L E - Tata Hitachi · PDF fileWidespread service network and customized services (FMC) ... •Tata Hitachi aims to be a global production hub for Hitachi Construction Machinery

Our Dealership Network

Dealers handling sales of HEX <= 20T, BHL, WL up to 3T & Compactor with support of Tata Hitachi.

Tata Hitachi handles sales of above 35T class & Mining Dumpers.

Tata Hitachi guides , reviews and monitors dealer performance.

6 Regions• 40 Dealers ( Domestic)• 3 International Dealers• Touchpoints : 213• Workshop : 14• Manpower:• 220 (Sales)• 742 (Service)

East Dealers

South 2 7 DealersSouth 1

6 Dealers

West6 Dealers

Central4 Dealers

North4 Dealers

International Dealer ( Nepal , Bhutan , Bangladesh)

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O U R P R O D U C T S

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Equipment Applications

CONSTRUCTION

MINING

Building Foundations Urban Infrastructure Irrigation Canals

Stone Quarrying Granite Mining Coal Mining

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Construction

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ConstructionUrban Infrastructure

Helping build India’s cities.

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ConstructionVersatile & Tough

Range of

Excavator

Loaders to

address every customer need.

Page 16: P R O F I L E - Tata Hitachi · PDF fileWidespread service network and customized services (FMC) ... •Tata Hitachi aims to be a global production hub for Hitachi Construction Machinery

ConstructionIrrigation Canals

Helping

contractors

across the

country in

meeting deadlines.

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MiningQuarry Marvels

Machines

designed for

tough

applications like

blue metal quarrying.

Page 18: P R O F I L E - Tata Hitachi · PDF fileWidespread service network and customized services (FMC) ... •Tata Hitachi aims to be a global production hub for Hitachi Construction Machinery

MiningGranite Mining

Machines

designed to

excel in tough

applications like Granite mining.

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MiningOB Removal

Machines

designed for

high productivity

in applications like OB removal.

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MiningCoal Mining

Helping meet the

nations demand

for power

generation in coal mines.

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CustomizationSuper Long Front

Ability to

customize

products for

addressing

specific customer needs.

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Attachments & Customized ApplicationsTata Hitachi offers customized attachments to address specific customer needs.

Page 23: P R O F I L E - Tata Hitachi · PDF fileWidespread service network and customized services (FMC) ... •Tata Hitachi aims to be a global production hub for Hitachi Construction Machinery

Our Core Strengths

A database of over 65,000 customers :

strong customer relationships.

CUSTOMERS “Dual Product Strategy” to address all customer segments in the core

excavator category

A range of products to provide complete solutions.

PRODUCTS

Widespread service network and

customized services (FMC)

Value Added Services.

SERVICES A network comprising of 40 dealers across 213 locations

Total dealer manpower of 220 (sales) and 742 (service)

213 Touch points to facilitate easy access.

DISTRIBUTION

Tata Hitachi is poised to leveragethe growth in the CE Industry with

its CORE STRENGTHS.

BRAND STRENGTH

Page 24: P R O F I L E - Tata Hitachi · PDF fileWidespread service network and customized services (FMC) ... •Tata Hitachi aims to be a global production hub for Hitachi Construction Machinery

Customer Support and Value Added Services

• PDI• 0-100 Hours Service• Training

(operator / mechanic)

• O-2000 Hrs• 6 visits• Warranty Closing Service

• Annual Maintenance Contract

• Annual Service Contract• Site Support Agreement

Full Maintenance Contract

Overhaul• Structures• Hydraulics• Engine

Commissioning Warranty

Post-Warranty“Life Cycle

Support”

FLEET MANAGEMENT USING GLOBAL E-SERVICE

ExtendedWarrantyCustomized

Parts

MaintenanceContracts

TuningService

DataReportService

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Hitachi Construction Machinery

Middle East

Hitachi Construction

Machinery Europe

Tata

Hitachi

ZX220LC-GIGI platform for Exports

Expansion of Export Business• Tata Hitachi aims to be a global production hub

for Hitachi Construction Machinery group.

• Aims to achieve 15% of turnover from export sales in FY19-20.

Low FuelConsumption

HighQuality

Key Benefits : Low Running Costs

HighDurability

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V O I C E O F O U R C U S T O M E R S

Page 27: P R O F I L E - Tata Hitachi · PDF fileWidespread service network and customized services (FMC) ... •Tata Hitachi aims to be a global production hub for Hitachi Construction Machinery
Page 28: P R O F I L E - Tata Hitachi · PDF fileWidespread service network and customized services (FMC) ... •Tata Hitachi aims to be a global production hub for Hitachi Construction Machinery
Page 29: P R O F I L E - Tata Hitachi · PDF fileWidespread service network and customized services (FMC) ... •Tata Hitachi aims to be a global production hub for Hitachi Construction Machinery
Page 30: P R O F I L E - Tata Hitachi · PDF fileWidespread service network and customized services (FMC) ... •Tata Hitachi aims to be a global production hub for Hitachi Construction Machinery
Page 31: P R O F I L E - Tata Hitachi · PDF fileWidespread service network and customized services (FMC) ... •Tata Hitachi aims to be a global production hub for Hitachi Construction Machinery

O U R C S R I N I T I A T I V E S

LITERACY

HEALTH CARE

SOCIAL INFRASTRUCTURE AND SKILL DEVELOPMENT

AFFIRMATIVE ACTION

Page 32: P R O F I L E - Tata Hitachi · PDF fileWidespread service network and customized services (FMC) ... •Tata Hitachi aims to be a global production hub for Hitachi Construction Machinery

• Our commitment to Employability & Skill Development

• Training on operation and maintenance of Excavators and Backhoe Loaders

Page 33: P R O F I L E - Tata Hitachi · PDF fileWidespread service network and customized services (FMC) ... •Tata Hitachi aims to be a global production hub for Hitachi Construction Machinery

THE ROAD AHEAD

• A Trillion dollar investment in Infrastructure planning. • Increased mechanisation, faster project completion cycles.• Cost effectiveness driven by focus on fuel efficiency, productivity and a

strong customer support network.• Tata Hitachi continues its quest in supporting this infrastructure thrust.

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OUR BOARD

Mr.P.M.TelangChairman

Mr.Shyam ManiDirector & Chairman, Audit

Committee

Mr. Y OchiaiDirector

Mr.K . NakamuraDirector

Mr.Sandeep SinghManaging Director

Mr.S.NakajimaDirector

Mr.MizumachiDirector

Mr.P ChobeDirector

Page 35: P R O F I L E - Tata Hitachi · PDF fileWidespread service network and customized services (FMC) ... •Tata Hitachi aims to be a global production hub for Hitachi Construction Machinery

T H A N K Y O U

For more details visit: www.tatahitachi.co.in