P R E A Summit 2010

66

description

Presentation to Prudential Real Estate Summit in Washington, DC, September 20,2010. Three topics include real estate business systems, distressed properties market and real estate social marketing strategies.

Transcript of P R E A Summit 2010

Page 1: P R E A Summit 2010
Page 2: P R E A Summit 2010

Global, National, Local Mindset…You?

Page 3: P R E A Summit 2010
Page 4: P R E A Summit 2010

3 Pre-Requisites for Change ���

1.  Identify and get rid of whatever is holding you back 2.  Take Action 3.  Focus on What You Want

Page 5: P R E A Summit 2010

• Run it Like a Business

• Distressed Properties Market

• Social Media Marketing

Page 6: P R E A Summit 2010

Password: dc

Page 7: P R E A Summit 2010

First Things First…

Conduct a Real Estate Business

System Assessment

Page 8: P R E A Summit 2010

Conduct a Business System

Assessment

Page 9: P R E A Summit 2010
Page 10: P R E A Summit 2010

How to Create a Real Estate Agent Business Plan

– 3 Steps to Success

Page 11: P R E A Summit 2010

Your Business

Vision, Mission,

UVP Business Plan & Goals

Referral System

Listing System

Buyer & Escrows

Lead Gen/

Follow-up

Internet & Social Media

Branding, Marketing

Page 12: P R E A Summit 2010

Farming

Door-Knock

SEO - Internet

Open Houses

FSBO/Expireds

Social Media

Distressed Props

SOI

Page 13: P R E A Summit 2010

Team Leader - RainMaker

Team Manager

Team Associate

Team Associate

Team Associate

Team Associate

Admin Assistant / TC

Team Associate

Team Associate

Team Associate

Team Associate

Team Associate

Team Associate

Manages & Distributes Leads

Team Accountability

Listings Manager

REO / Short Sale specialist

2 Keys to Success…

Hire Talent

Implement Effective Systems

Page 14: P R E A Summit 2010

What is Your Exit Strategy?

Page 15: P R E A Summit 2010
Page 16: P R E A Summit 2010

Is this your experience?

Page 17: P R E A Summit 2010

Top 5 States = 50% foreclosure activity

338,836 foreclosure filings in August…one in 381 U.S.

homes

95,000+ to REO in August

Page 18: P R E A Summit 2010

More than 2.3 million homes have been repossessed by lenders since the recession began in December 2007….

more than one million American households are likely to lose their homes to foreclosure this year. - RealtyTrac

Page 19: P R E A Summit 2010

Strategic Defaults?

Page 20: P R E A Summit 2010

The Bottom line…

Page 21: P R E A Summit 2010

Trusted Advisor Compassion

Empathy Rapport

Negotiating

Page 22: P R E A Summit 2010
Page 23: P R E A Summit 2010

Foreclosure Alternatives Consultation

Short Sale

Team

Real Estate Agent

Short Sale Processor/Negotiator

CPA/Tax Expert

Credit Counselor

Title/Escrow

Page 24: P R E A Summit 2010

Keep Home

Give Up Home

“Buy & Bail”

Bankruptcy

Deed-in-Lieu

Short Sale

Forbearance

Loan Mod/Short ReFi

Rent property

Repayment Plan

Page 25: P R E A Summit 2010

•  Number 1 Source is Your Database!

•  Networking with other trusted advisors

•  Host a Consumer Educational Seminar

•  Target properties 2004-2006, 100% financing with ARMs

•  eMail Drip Campaigns (Short Sale Process – Tips)

Page 26: P R E A Summit 2010

Blog & Social Networks

Page 27: P R E A Summit 2010

Short Sale Consultation Request

Page 28: P R E A Summit 2010

Lead Generation Ideas NOD List Campaign

•  Mailer – Alternatives to Foreclosure

•  Door knock / door drop

•  Follow-up mailer – Short Sale Consultation

•  Call – if able to get phone numbers

Page 29: P R E A Summit 2010

• Seller Short Sale Packet

• Co-Operative Deal-making

• 3-Step Listing Process

• Learn Rapport Skills (NLP)

Page 30: P R E A Summit 2010

• Qualify the Short Sale Listing Agent

• Setting Expectations

• Communicate and update often

•  Implement a Short Sale System

Page 31: P R E A Summit 2010

EDUCATE • You • Team • Consumers • Clients • Co-Op

Agents

EMPOWER

ELEVATE

Page 32: P R E A Summit 2010

Stay Educated & Informed

Subscribe to Industry Resources

• Calculated Risk Blog

• DS News

• Housing Wire

• REO Insider

• RISMedia

Short Sale training and certifications

Networking Groups (LinkedIn, Ning)

32

Page 33: P R E A Summit 2010

Real Estate Social Media Marketing

Page 34: P R E A Summit 2010

Online Usage Majority of online time

spent: Social Networks, E-mail, games

16.4 average hours/week spent online (2 x more than TV)

87% Buyers using internet to search for homes

32% of buyers found home they bought online

Page 35: P R E A Summit 2010

Social Media Plan • What do we want to accomplish with our social media

strategy? Be specific.

• Who is going to maintain our social media presence?

• Who is my target audience? Our perfect customer?

•  How do we measure success and track results?

Page 36: P R E A Summit 2010

1.  Identify your audience���

2.  Listen & observe���

3.  Attract friends, followers, connections, & subscribers���

4.  Be relevant, interesting, informative, entertaining���

5.  Remember relationships first…. sales will follow!

Page 37: P R E A Summit 2010

If You USE VIDEO……

500 Million Users (97 m inUS)

75 million

160 million

Page 38: P R E A Summit 2010

•  Profile vs Pages vs Groups

•  No business on your Facebook profile

•  Read Facebook Terms of Use http://www.facebook.com/terms.php

•  Use Lists to manage Privacy and separate Business and Personal

•  Comply with state real estate laws

Page 39: P R E A Summit 2010

Branded profile picture Take

Advantage of the Full, Usable Area

to Brand!

Maximum size of profiles pictures is

180 x 540

Custom Branded Business Page

Page 40: P R E A Summit 2010

Get a Branded (vanity) URL – You Need 25 fans/likes

first…

Use a Welcome/ Landing Page

Create Search and other Call To Actions

Tabs

Page 41: P R E A Summit 2010

•  FBML

•  Slideshare

•  Facebook.com/RoostApp

•  realtor.com/seemylistings/

•  Twitter

•  YouTube ���

Page 42: P R E A Summit 2010

• Networked Blogs

• RSS Graffiti

• Notes

• Wordpress plugin

• Ping.fm���

Page 43: P R E A Summit 2010
Page 44: P R E A Summit 2010

Go to www.search.twitter.com and type in your market area.

Find interesting people to follow

Page 45: P R E A Summit 2010

Create a Tweet Plan

Buy/Sell Tips

Thought-Provoking,

Entertaining

New Listings

Interesting Articles

Quotes

Schedule your Drip Tweets (HootSuite.com)

Page 46: P R E A Summit 2010

Create a LI Profile Word template to create and edit your profile.

Personalize your Profile URL

Keep your photo professional. Headshot only.

Keep the “What are you doing now” function updated. Use

ping.fm or the Twitter app for Linkedin

Personalize your websites by using “other” to reflect your

business name and not just “My Website”

Page 47: P R E A Summit 2010

Get Recommendations!

Join strategic groups – then invite strategic members to build your network.

Create a group - post interesting and useful information.

Use “LinkedIn Answers” to position yourself as an expert.

Use LinkedIn Answers to get free, valuable advice.

Be relevant!

Page 48: P R E A Summit 2010

Customize Your YouTube Channel

Follow the best practices and Search Engine Optimization

tips in the Social Media HandBook

Video Tour Listings

Testimonials

How-To Series

Community Tours

Page 49: P R E A Summit 2010

Are you committed to posting on a regular basis?  Weekly - to several times

per week? 

Ghost blogging - outsourcing

Do you have something to say? Do you enjoy writing?

Can you provide compelling, valuable content for readers?

Is a Blog Right For You?

Page 50: P R E A Summit 2010

Blog is Your Social Media Hub

Page 51: P R E A Summit 2010

Online Reputation & Brand Management

Have you Googled yourself lately?

Page 52: P R E A Summit 2010

Use  Consistent  Name  or  Brand    

SEO  Value!  

Page 53: P R E A Summit 2010

Google Local Business Center Yahoo Local Zoom Info

Yelp Angie’s List

Real Estate Agent Review Sites

Page 54: P R E A Summit 2010

Download Social Media & Online Branding Checklist for Business

Page 55: P R E A Summit 2010

Your name Your brand

Your product or service Competitor’s names

Issues Keywords

Page 56: P R E A Summit 2010

Ask – Answer Questions

What are you reading? What are you commenting on?

What are you blogging? What are you furious about? What are you excited to see? What do you need right now?

What are you wondering about? What would you like to ask?

Page 57: P R E A Summit 2010

Answer Questions

12.5 million uniques/

mth

9 million uniques/

mth

Page 58: P R E A Summit 2010
Page 59: P R E A Summit 2010

Subscribe to daily emails from industry, local market sources

Use share function- online articles

Share new listings, sold listings

Page 60: P R E A Summit 2010

Mobile Apps for… Facebook, LinkedIn,

Twitter, Ping.fm

Page 61: P R E A Summit 2010

• Decide which social networks you want to use

• Download and modify the Social Media Action Plan

• Start working on completing the tasks

• Establish a daily/weekly social media activity schedule

Page 62: P R E A Summit 2010

• Decide what you can delegate and what you should do

• Don’t forget to sell real estate!

•  It’s a process… be patient and persistent

Page 63: P R E A Summit 2010

Adopt a daily ritual to start your day in a positive mindset

   Some suggestions…

morning meditation, prayer

exercise

read your affirmations, review your goals

eat a healthy breakfast

review your day’s tasks and schedule

Page 64: P R E A Summit 2010

When we are no longer able to change a situation,

we are challenged to change ourselves. 

~Victor Frankl

Page 65: P R E A Summit 2010

Password: dc

Page 66: P R E A Summit 2010

Thank You! Connect with Me…

JanOBrien.net Business-Blog-Consultant.com

JanOBrien.com ���(Real Estate Coach Blog)

702-858-9191 [email protected]

Facebook.com/jan.obrien Twitter.com/janobrien

LinkedIn.com/in/janobrien