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Annual Report2016

NEIGHBOURHOOD CENTRAL

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2016 ANNUAL REPORT

About Us...

Neighbourhood Central is a not-for-profit,

incorporated, community based

organisation formed in 1977 to provide a

variety of community support services to

people living in the Central West of NSW.

Neighbourhood Central is an organisation

governed by a volunteer Board of

Management voted in at the Annual

General Meeting (AGM) by the members of

the organisation. It receives funding for its

projects from all three tiers of government –

local, state and federal.

For many years Neighbourhood Central

was also known as the Parkes

Neighbourhood Centre. A new trading

name was developed in April 2015 to

reflect the expanded geographical service

area and the centre is now known as

Neighbourhood Central.

Neighbourhood Central’s head office is

located at Parkes and has offices located

at Forbes, Condobolin and Peak Hill; all

providing a large range of community

services.

Our Mission:

To provide services, information, advocacy and referral to all our communities, focussing on the people who are vulnerable, isolated or at risk.

Our Vision:

To empower people and communities to grow and

celebrate diversity, to be safe and connected.


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2016 ANNUAL REPORT

Chairperson’s Report

Neighbourhood Central has now completed its first year since embracing its

new title which has been received well within the communities this

organisation serves. The services which emanate from Neighbourhood Central

touch and enhance the lives of a significant number of people across a large

area of the Central West. We must always remember that our clients are the

most important stakeholders in our organisation.

Neighbourhood Central continues to grow as reflected in its staff numbers and financials as we

are in challenging times for service agents such as ourselves.

As a Board, we are always seeking to learn how to enhance the efficiency and relevance of

Neighbourhood Central for the future, and to this end we are engaging Milson Professional

Advisory to assist us in this new year with Strategic Planning to enhance the already strong

organisation structure that we have. We look forward to the challenges that this will bring.

Thank you to our dedicated staff for going the extra mile in all that you do. Likewise, thanks to

Pam for a job well done. To the Board, thank you for your passion, wisdom and professionalism

that you bring to Neighbourhood Central.

We remain dedicated to the continued delivery of high quality services and outcomes for which we are known.

John Magill

Chairperson

Back Row L-R: Kay Craft, Julie Russell, Barbara Newton, Monica Murray

Front Row L-R: Graeme Dean, John Magill, Terry Job, Peter Buckley

(inset - Steve Campbell)


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2016 ANNUAL REPORT

Family and Community Services Visit

The staff from Neighbourhood Central had the pleasure of meeting Michael Coutts-Trotter, the

Secretary of Family and Community Services (FACS). He was accompanied by Sassica Myers

(Manager, Community Partnerships and Programs-FACS) and Vanessa Willis (Community

Program Officer-FACS). Also in attendance was Can Yasmut, Executive Officer, Local

Community Services Association. Discussions centred around the diverse range of services that

Neighbourhood Central provides through FACS funding, including child, youth and family

support, parenting programs, supported play groups, life skills programs, youth development

programs, community strengthening, and information and referrals to other local services.

Disability programs are also provided through Neighbourhood Central which are funded by

Family and Community Services - Ageing Disability and Homecare.

Family and Community Services supports vulnerable people and families to participate in social

and economic life, and build stronger communities.

Back Row L-R: Dianne Scott, Can Yasmut, John Magill, Michael Coutts-Trotter, Rowen Pearce, Tina Nash

Front Row L-R: Samantha Radburn, Vanessa Willis, Pam Symonds, Sassica Myers


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2016 ANNUAL REPORT

Executive Officer’s Message

Embracing innovation in our programs Neighbourhood Central is operating in and working through a period of significant change

and transformation. It is important for our organisation to acknowledge the need to ensure we

value and focus on community networks and embrace innovation in our programs.

In 2015-2016 we have extended our client base further to incorporate new disability services.

This has involved connecting families located across the Central West to access mainstream

leisure and social activities in their local community, providing respite for parents/carers,

choice, control, and social inclusion.

State and Federal Government reforms The government is currently undertaking major reforms in three key areas of service delivery –

Ageing and Targeted Earlier Intervention Program (TEIP) which both represent around 80% of

our funding. The other area of reform is disability. These reforms by State and Federal

Governments will inform Neighbourhood Central’s strategic plan, determining how the

organisation will match its diverse capabilities with the needs of stakeholders, now and in the

future.

Our strategy for sustainability and growth

We are committed to achieving and maintaining excellence, and have worked hard over the

past 12 months to embed a culture of continuous improvement, backed by accredited

quality management systems.

The Centre has been through its first year of operation under our new name ‘Neighbourhood Central’. This has proved to be successful with the acceptance from not only our clients but also our stakeholders across the Central West region.


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2016 ANNUAL REPORT

The government reforms are reshaping the way Neighbourhood Central plans and delivers its

services. We are utilising our expertise in client care for all age groups to continue to develop

community-focused services, and work with our clients to help them understand and access

these services within a complex and changing community services environment.

40 years of continuous service across the Central West We are pleased to announce Neighbourhood Central is verging on 40 years’ involvement in

walking alongside the community to deliver services for everyone from young children and

families through to youth, older people, those living with disability and their carers. Plans are

underway to celebrate this important milestone in 2017.

Staffing At Neighbourhood Central, we recognise that our staff members are our most precious

resource, and with a wide range of backgrounds, skills and experience, they are valued by our

clients and community as well. Our staff continue to be strong advocates, representing the

best interests of our clients.

This year Neighbourhood Central welcomed new staff members to our team and, as an

employer, we offer a wide range of flexible and ‘family friendly’ working arrangements aimed

at creating an inclusive working environment.

Volunteers Neighbourhood Central cannot exist without the support of our volunteers, who provide such

valuable assistance to our frontline services. The aim of our organisation is to support our

volunteers and ensure they are regarded as assets, treated with respect and care.

Neighbourhood Central continues to recruit new volunteers each year to support the services

provided. I wish to congratulate our Chairperson, John Magill, and Board members for their

vision, commitment and leadership. As a team we work together in leading service initiatives

and improving the quality of service we provide across the Central West. We look forward to

the coming year as we navigate through this era of significant reform, keeping our clients and

their needs at the forefront.

Pam Symonds

Executive Officer

L-R: Maria Abbey (Finance Manager), Pam Symonds (Executive Officer) and Dianne Scott (Executive Assistant)


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2016 ANNUAL REPORT

Board of Management

Barbara Newton - Vice Chairperson Barbara joined the Neighbourhood Central Board in 2013. Barbara

has 41 years’ experience as a Registered Nurse, including three years

as a Clinical Nurse Educator and five years as Director of Nursing. As

a result of her extensive experience in the health sector, she has

gained a wide range of skills and knowledge to bring to the role as

Vice Chairperson at Neighbourhood Central.

With Barbara’s participation in local government as a Councillor in

the Parkes Shire for 11 years and her current position as Deputy

Mayor, she also brings a sound knowledge of finance and

management to her position on the Board.

John Magill – Chairperson John joined the Neighbourhood Central Board in 2009 and has been

Chairperson since 2010. John has a strong background in local

government having been a Parkes Shire Councillor for a period of 13

years including 5 years as Deputy Mayor. John is a well-respected

local farmer and grazier and has a wealth of knowledge and

experience in the agricultural industry in addition to having an array

of wider business interests within the Parkes community. Impressively,

John has been an active member of the Rural Fire Service for 50

years. He is also a member of Regional Development Australia

(Central West) and sits on the Board of Directors for Parkes Business

Enterprise Centre.

Steve Campbell - Secretary Steve joined the Neighbourhood Central Board in 1994. Steve has

worked in a variety of roles in a career spanning almost 40 years. He is

currently the Director of Planning and Environment at Parkes Shire

Council and has 25 years in this role alone. In addition, Steve has a

wealth of experience as a qualified Environmental Health and

Building Surveyor and is an A1 Accredited Building Certifier. He also

holds a Post Graduate Diploma in Local Government Management.


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2016 ANNUAL REPORT

Board of Management

Monica Murray Monica joined the Neighbourhood Central Board in 2009. Monica

has a long background in health as a Registered Nurse for 30 years

and has vast experience working at both a clinical and managerial

level in rural community health service provision. Monica is currently

Project Manager for NSW Health, assisting health facilities meet State

NSW Health strategic directions within the community. Monica holds

a Bachelor of Health Science (Nursing), Post Graduate Certificates in

Midwifery, Certificate Health Systems Management, Child and Family

Health, Post Graduate Diploma in Research, and is currently

completing her Masters in Public Health.

In Monica’s capacity as a Board member, she has specific interests

in health and well-being of rural communities, particularly in the area

of Indigenous health.

Graeme Dean - Treasurer Graeme joined the Neighbourhood Central Board in 2010. Graeme

has had a longstanding career in the financial sector, most recently

as Shared Service Delivery Manager for Transport for NSW. Graeme

has 35 years’ experience in Finance, Accounting and Management

in private enterprise and public sector and holds an Advanced

Diploma in Government, an Advanced Diploma in Management

and is also a Member of the Australasian Mutual Institute. Graeme is

a highly active member of the community evidenced by his

involvement with other local organisations. He has held the position

of Treasurer for the Parkes Rotary Club and is also a previous member

of the Holy Family Parish School Board.

Kay Craft Kay joined the Neighbourhood Central Board in 2012. Kay has had a

long standing career with Family and Community Services - Housing

NSW where she has held the position of Senior Client Service Officer

for over 27 years. In addition, she has also had previous experience in

banking and community services. Kay represents Housing NSW at the

NSW Civil and Administrative Tribunal and is involved in various

community organisations as both treasurer and board member.


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2016 ANNUAL REPORT

Board of Management

Peter Buckley Peter joined the Neighbourhood Central Board in 2014. Peter is a

local solicitor who has been practising law for over 30 years. He has a

Diploma in Law (S.A.B.) and has also been a local court registrar for

over 16 years. Peter has sat on many other Boards of Management

within the local community including Holy Family School, Red Bend

Catholic College and Southern Cross Residential Aged Care Facility

where he is currently Chairperson of the Management Committee. In

addition he has been a member of the Holy Family Parish Finance

Committee for over 30 years, the Wilcannia-Forbes Diocese Finance

Committee for 12 years and the Local Government Code of

Conduct Committee for 8 years.

Terry Job Terry joined the Neighbourhood Central Board in 2013. Terry brings

with him a wealth of experience in the education sector having

worked as Transition Officer for the Department of Education

Western Region for almost 20 years. In addition to having been a

respected local farmer and grazier, he has had extensive

experience as a volunteer for the Rural Fire Service where he is the

ground control and command officer responsible for the

organisation of up to 100 personnel and volunteers to attend

bushfires and other local emergencies. Terry was also the person

responsible for implementing the NSW Rural Fire Service School

Cadet Program originally facilitated through Parkes High School.

Julie Russell Julie joined the Neighbourhood Central Board in 2011. She currently

works for the Department of Human Services as Service Centre

Manager and has been employed by the Department for over 29

years. She has a broad range of senior experience in the provision of

welfare, family, student, Indigenous, health, ageing and community

disability support payments and services. Julie’s role involves

delivering services in the context of ensuring outcomes are delivered

as required by the Government.

Julie is committed to keeping pace with the changing service

delivery environment with a resilient and agile workforce dedicated

to service excellence that is able to respond quickly to crisis situations

and natural disasters. There is a strong emphasis on the importance

of accountability, quality leadership and management capability,

along with a need to increase ability to manage risk, change and

performance.


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2016 ANNUAL REPORT

Services and Programs 2015-2016

Services Provided

Aboriginal Youth and Family Support

Aboriginal Community Project - Closing the

Gap

Broadband for Seniors

Community Luncheons

Community Strengthening Project

Community Transport

Community Visitors Scheme

Community Visitors Expansion Scheme

Craft Groups

Domestic Violence Committee

Family Support Service

Home Modification & Maintenance Service

Housebound Library

Meal Services

Multicultural Group

No-Interest Loans Scheme

Palliative Care Volunteer Service

Parkes Interagency

Social Support

Supported Playgroups

Tax Help

Volunteer Referral Agency

Other Services Provided

Aboriginal Eye Clinic

Arts Out West

Australian Hearing

Australian Unity

Binaal Billa

Camera Club

CanAssist

Children’s Court Clinic

Community Justice

Companions Through Cancer

Compassionate Friends

Disability Information & Advocacy Service

Embroidery Guild of NSW

Insight Services

Interact Injury Management

Legal Aid NSW - Civil & Family

Lifeline Central West

Look Good Feel Better

NSW Civil and Administrative Tribunal

Parkes Aboriginal Community Working Party

Parkes Carers Support

Parkinson's Support Group

Prostate Awareness Support Group

Slimmers

Visual Impaired

Work Focus


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2016 ANNUAL REPORT

Reception Volunteers

Lynette Pengilly - Volunteer Coordinator

Gay Daley

Sue Hennessy

Gloria Jones

Kaye Lindsay

Laurel Mackenzie

Elizabeth Matthews

Monika Parry

Carol Ramsay

John Short

Anna Sinaga

Marg Thurn

Wendy Yeo

Pictured clockwise from top:


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2016 ANNUAL REPORT

Family Support

Neighbourhood Central Family Support aim

to assist youth and families with children

whose capacity to function has been

affected by temporary or long term

stressors. The main focus of the service is on

early intervention aiming to promote and

protect the health, well-being and rights of

all children, young people and their

families.

Individual support is provided to families in

developing skills and confidence in raising

children as well as a variety of educational

and peer support groups. The team at

Family Support also partner with local

agencies to deliver community awareness

activities.

A major component of service delivery is to

help families become more aware of

appropriate professional and community

services within the area to meet their

individual needs and to support families in

accessing these services.

Services are provided in Parkes, Forbes,

Peak Hill, Trundle and Tullamore.

Becoming a parent is one of the most challenging and rewarding tasks in life. Parents

can’t be expected to have the right answers all of the time.

L-R: Christa Radley, Rowen Pearce, Tina Nash, Pietta Bridge

Pictured are Pietta Bridge (Early Childhood Worker) and Maddison Ehsman (Volunteer Support)

with some of the Tullamore playgroup children


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2016 ANNUAL REPORT

“Love Bites” “Love Bites” is one of the youth education

programs Family Support co-facilitate to

Year 9 students at Parkes High School,

Forbes High School and Trundle Central

School. The “Love Bites” respectful

relationships program focuses on the

development of relationships, violence

prevention and breaking the cycle of

relationship violence and sexual assault.

Participants are provided information to

assist in developing skills to identify safe,

equal and healthy relationships. The “Love

Bites” program consists of two interactive

education workshops on domestic and

family violence and sexual assault followed

by creative workshops in the afternoon.

“Keeping Kids in Mind” Family Support provides a variety of

behaviour modification programs for

parents and one of these programs is the

“Keeping Kids in Mind” course which is for

separated parents experiencing ongoing

conflict.

The course is designed to help parents see

things from their children’s perspective and

understand how to support children

following family separation. Participants

from this course have been able to identify

how their behaviours and reactions are

negatively impacting on the children.

“I think every separated parent

should be made to do this course.”

“I communicate with my kids a lot more

and they are more relaxed when being

dropped or picked up from other parent’s

place.”

“I am now able to have calm discussions

with the other parent about any issues

involving the children.”

Pictured are some of the attendees painting their

T-shirts at the “Love Bites” workshop


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2016 ANNUAL REPORT

White Ribbon Day As a component of community awareness

activities, Family Support staff assisted in

organising and facilitating the White Ribbon

Day Community March on November 25th.

The march was held to raise awareness of

the alarming statistics of family and

domestic violence in the region.

Those in attendance were addressed by

several dignitaries including Mr Andrew

Gee, Member for Orange, Kirrily Dear (Run

Ag a i ns t V i o le nce ) a nd Po l ic e

Superintendent for Lachlan LAC, Chris

Taylor.

Over 300 people were in attendance on

the day. Parkes High School Year 9 students

who had participated in the “Love Bites”

program wore the t-shirts they had

decorated during the creative workshop

component of the program.

Senior students from Parkes Public School,

Parkes East School and Middleton Primary

School were also in attendance.

Neighbourhood Central, Currajong

Disability and Northparkes Mines also sent a

large contingent of participants.

Pictured above are Rowen Pearce and Andrew Gee

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2016 ANNUAL REPORT

2015 Paint Parkes REaD Poppies The theme for the 2015 Reading Day was

“Paint Parkes REaD Poppies” in

acknowledgement of the 100th anniversary

of the Gallipoli landings. The day was

launched in May by Governor-General Sir

Peter Cosgrove at Memorial Hill where he

read the children’s story “Only a Donkey” to

those in attendance.

Paint Parkes REaD Poppies was held in

November with the main street being

decorated in red poppies. Activities

provided in the main street included the

chicken dance and the hokey-pokey,

reading in stores, chalk on the sidewalk,

airbrush tattoos and singing.

Activities were also held in the park where

children decorated crosses and placed

them in the ground. An estimated 500

people attended the day including

students from Holy Family Primary School,

Parkes Primary School, Parkes Christian

School and Parkes Early Childhood Centre.

Tina Nash

Service Coordinator

197 students participated in the “Love Bites” program

135 families assisted this year

Pictured top and above: Paint the Town REaD festivities at

Cooke Park

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http://www.google.com.au/url?sa=i&rct=j&q=&esrc=s&source=images&cd=&cad=rja&uact=8&ved=&url=http%3A%2F%2Fgallery.yopriceville.com%2FFree-Clipart-Pictures%2FGrass-Grounds-Coverings-PNG-Clipart%2FGrass_with_Beautiful_Poppies_PNG_Clipart%3Fsa%3DX%26ved%3D0C


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2016 ANNUAL REPORT

Kerry’s Story

When Kerry* commenced working with the Family Support team she was homeless

and fleeing from a domestic violence (DV) relationship, pregnant and frightened.

Kerry had been the victim of previous DV relationships. The first was with her long

term partner, the father of her three children, who had been removed after a

serious DV incident that required Kerry be hospitalised. Her partner was charged

and incarcerated, and she had fallen into a severe depression and neglected the

children’s needs.

The second relationship was after the removal of her children. Lost and alone, with

very low self-esteem, she was vulnerable and found herself once again in an

abusive relationship with her new partner. Kerry realised she had to escape,

especially once she found she was expecting another child. Kerry fled the

relationship and was provided temporary accommodation at the Forbes women’s

refuge after being homeless for a short period of time. Kerry was appointed a Family

and Community Services Caseworker and a referral to Family Support was received.

After the birth of her son, Kerry engaged with the Family Support team who

supported her to access appropriate services in the area. She was eligible to apply

for social housing and secured a property in Parkes. During her period with the

service, referral and support was provided in accessing appointments with Early

Childhood Nurses to ensure that her child was meeting developmental milestones

and thriving in her care. DV counselling and Victims of Crime service referrals were

completed with Kerry benefiting from the support these services provided. Once

established in Parkes, Kerry attended Supported Playgroups provided by Family

Support to increase her social circle and then completed “Keeping Children Safe”

and “Triple P” programs facilitated by Family Support staff.

Kerry has now relocated to be closer to her older children where the process of

transitioning them back into her full time care has commenced.

*The client’s name has been changed to protect privacy.

Kerry credits the support she received from the Family Support service as a

major contributing factor in the positive outcome for her family.


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2016 ANNUAL REPORT

Home Modifications

L-R: Malcolm Stone, Samantha Radburn and

Craig Thornton

Subsidised Home Modification services are

provided to eligible Commonwealth Home

Support Programme and Disability clients

living in the Parkes and Lachlan Local

Government Areas. Consumer-funded

private work is also conducted to

supplement the government funding. The

fees we earn via private work go directly

towards furthering our charitable purpose.

The types of modifications available range

from the basic (such as installation of grab-

rails, handrails, lever taps, step-wedges and

widening doorways) to the complex (such

as the installation of ramps, and bathroom

and kitchen modifications) usually based

on a detailed assessment by an

Occupational Therapist.

Home modifications are regarded as being

beneficial to people who wish to remain in

their homes as they age and younger

people with disability that wish to live in

regular housing. The benefits of home

modifications include reducing trip hazards

and increasing functional independence

that max imi ses an ind iv idual ' s

independence and safety.

We have a dedicated team of skilled

workers who support people to live

independently, reducing risk of injury to their

carers and care-workers. Home

modifications may also reduce the need for

ongoing assistance.

Samantha Radburn

Home Modifications Administrator

Neighbourhood Central’s Home Modification service is tailored to meet the individual’s

needs. We assist people to live safely and independently by modifying their home to create

an environment that maximises the person's independence and safety.

121 Parkes Shire clients provided with

home modifications

19 Lachlan Shire clients provided with

home modifications


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2016 ANNUAL REPORT

Gloria’s Story

Gloria was born in Young where she was raised on a cherry and apple orchard,

located four miles out of town. In 1946 Gloria married John, a local and an

apprentice furniture upholsterer and French polisher.

Not long after they married, John was called away to the army and was sent to the

war in the Pacific. When he returned he finished his apprenticeship and then Gloria

and John moved to Parkes where they set up their own business in Welcome Street.

Gloria and John raised six children before John suddenly passed away from a heart

attack, aged 53. Gloria was left to raise the two youngest children on her own. Over

the years Gloria’s mobility had decreased and she underwent surgery on both her

knees, and then a hip replacement followed.

During this time Gloria was seen by an Occupational Therapist (OT) who conducted

a comprehensive assessment and recommended grab rails in the shower and beside

the toilet to ensure safety and ease of transfers. After the hip operation the OT

recommended a ramp so that she could access the community using her mobility

walker. Her daughter is now able to safely take Gloria from the house to the car,

enabling Gloria to access the community, attend bingo and meet up with friends.

Gloria says that home modifications are a “good idea” and that the builders,

Malcolm and Craig, did a “great job”. She would recommend home modifications to

anyone who needs help to stay at home.

“It’s the simple things like getting out of the house, to sit in the sun and get some fresh air.”


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2016 ANNUAL REPORT

Community Transport

Neighbourhood Central Community

Transport provides individual and group

transport for the frail aged, people with

disability, carers and those who are

transport disadvantaged through physical,

health, and geographic, social or financial

circumstances who are living in the Parkes,

Forbes and Lachlan Shires.

Community Transport is funded by

Commonwealth and State governments

with funding administered through Transport

for NSW and Western NSW Local Health

Network.

The service continues to enjoy successful

partnerships with Can Assist, St Vincent de

Paul, Deaman’s Bus Lines, Regional Express

Airlines, Parkes Taxi Owners, Forbes Taxi

Co-op and Country Carelink to provide

appropriate and efficient service to our

clients.

Dedicated Staff and Volunteers Community Transport is undergoing some

dynamic changes to the processes and

funding provisions.

While this new world presents challenges to

the service, it also provides new

opportunities for growth. However, none of

this will be possible without the ongoing

dedication and support from our invaluable

volunteer team. They are the wheels that

drive our service and we wish to extend our

deepest thanks for the significant

contribution that they have made in the

2016 financial year.

Lyn Townsend

Service Coordinator

Community Transport aims to give customers an appropriate service, tailored to

their needs. We want to enable people to live independently in their own homes for

longer while maintaining connection to their community.

Back Row L-R: Lisa Cohen, Christie Green, Monica Wren and

Kathryn Spice

Front Row L-R: Cheryl Chamberlain, Lyn Townsend and

Louise Carruthers


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2016 ANNUAL REPORT

Henry’s Story Henry grew up in the Western Australian town of Bruce Rock located

approximately 240 kilometres east of Perth in the eastern wheatbelt. He started

work in the timber mills at the tender age of 14.

Henry moved to Condobolin in the 1960’s, looking for the quiet life after his fiancé

was tragically killed in a motor accident in Perth. He found labouring work by

learning how to shear sheep, as well as stints at farmhand work and caretaking at

the local timber mill.

Henry has had his fair share of health problems which led him to utilising

Community Transport services for medical appointments over the past 5 years.

Henry also handed in his driver’s licence this year, so he is quite vocal when it

comes to promoting the service, not just for him, but for all the transport

disadvantaged in his community. Henry also enjoys the Neighbourhood Central

social trips and he sometimes accesses Community Transport to spend the day in

Parkes or Forbes for shopping.

Henry is extremely grateful and is full of praise for the Community Transport service.

He wonders what he would do without it!

“The ladies made me feel like royalty. Joining Community Transport was the

best decision I have made.”

“With Community Transport I feel confident to travel anywhere; I can just

relax and enjoy the day out.”

Henry is pictured with Condobolin volunteer driver Gordon Wheatley


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2016 ANNUAL REPORT

361 831 total kilometres travelled

18 974 total trips provided

7 dedicated Community Transport vehicles

50 committed volunteers

Community Transport

The Neighbourhood Central Community Transport team


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2016 ANNUAL REPORT

Social Support

Social Support services are provided to

eligible Commonwealth Home Support

Programme and Disability clients living in

the Parkes, Forbes and Lachlan Local

Government Areas.

A range of activities are provided to assist

clients to participate in community life,

embrace active living, connect, increase

enablement, and to foster positive health

and wellbeing. Assisted shopping, social

morning teas, craft groups, Housebound

Library services, friendly visiting, Community

Luncheons and social outings all promote a

healthy zest for life and reduce social

isolation.

We understand the challenges people face

and have a dedicated team of skilled

workers who support people to live with

meaning and dignity by building on their

individual skills, capacities and interests.

DIanne Scott

Executive Assistant

Neighbourhood Central supports older people and people with disability to live independently

within their own communities.

6 800+ total hours of social support provided

2 600+ hours of assisted shopping services provided

58 morning tea and craft sessions held in Parkes and Forbes

37+ social events organised for clients living in the Parkes, Forbes and Lachlan Shires

Back Row L-R: Monica Wren, Kelly McGirr, Tracey Dumesny

Front Row L-R: Emily Moore and Doreen Amor (Absent: Kerri Dunn)


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2016 ANNUAL REPORT

Myra’s Story

In 1984 Myra and her husband, “Old Smiley”, as she affectionately calls him, left

their home in Sydney and moved to Alectown to run a small hobby farm to

pursue their passion of racing trotting horses.

They moved to Parkes for health reasons in 1991.

After Old Smiley passed away, Myra continued to live in their home but suffered

from serious health problems that saw her admitted to St Vincent’s Hospital in

Sydney where doctors prevented the amputation of both her legs.

Since returning home, Myra relied on her friends to help with her shopping as she

had mobility problems and was unable to drive. After taking up a weekly

shopping service from Neighbourhood Central she has never looked back. Her

Support Worker, Tracey, completes all the grocery shopping, pays the accounts

and runs any errands. Myra is now free to enjoy quality time with her friends and is

able to remain living independently in her own home.

“It’s a brilliant service. Tracey has made such a difference.”

Myra is pictured with Social Support worker Tracey Dumesny


23

2016 ANNUAL REPORT

Meals/Community Transport Enhancement

Neighbourhood Central receives funding

for transport enhancement and subsidised

meals under the Commonwealth Home

Support Programme (CHSP).

By combining these funding streams with

social support funding, a variety of

affordable social outings and meal services

are organised. Nutritious meals are

provided, enabling clients to manage their

health and well-being and they can also

maintain an active social life, helping to

reduce isolation.

Other benefits include increased social

interaction, ability to learn new skills,

decreased feelings of loneliness,

reconnecting with others in the community

in healthy and supportive ways, and the

increased sense of happiness and

independence.

Neighbourhood Central provides these

services with the support of dedicated staff,

volunteers and local businesses. Some of

the events that were organised and groups

that were supported include:

Craft groups in Parkes and Forbes

Social Morning Teas in Parkes and

Forbes

Peak Hill Community Luncheon

Social Morning Tea and Card Day at

Tullamore Multi-Purpose Centre

Seniors Week celebrations

Melbourne Cup luncheon

Movies at the Amusu Theatre in

Manildra and the Odeon Theatre in

Orange

The Friendship Games

“Footloose” the musical by Parkes

Musical and Dramatic Society

A men’s day out at Temora Aviation

Museum

Trundle day out

Western Plains Zoo at Dubbo

Christmas lights tours

Shopping services for isolated clients

living in Trundle, Peak Hill and Bogan

Gate.

Louise Carruthers

Service Administrator

6 000+ subsidised meals provided to eligible community members in the Parkes, Forbes

and Lachlan Local Government Areas.


24

2016 ANNUAL REPORT

David’s Story David was born in Rosedurnate and grew

up in Parkes. He left school at 14 to look

after his mother and 2 younger brothers

while his father was recovering from

health problems. He left Parkes when he

was 18 to work at the steelworks in

Wollongong.

He returned to Parkes to marry Margaret in

a double wedding (with Margaret’s sister)

when he was 24, but returned to

Wollongong to continue working.

David and Margaret returned to Parkes to

be closer to family and David found work at the Bogan Gate Army Camp where

he was employed as a labourer to build houses. After this, David worked at John

Meagher’s as a Storeman and truck driver.

David and Margaret adopted and raised 2 girls, and after Margaret passed away

in 2009, he has lived alone.

David lost his driver’s licence in 2010 due to heart and mobility problems which

saw him first access Community Transport to attend medical appointments. Since

then he has joined the social client register to access the social trips. David’s

favourite trips are the movies at Manildra where he says the ladies provide a

terrific lunch! David also enjoys going to the movies at Orange and other trips

around the region such as the Japanese Gardens at Cowra, Millthorpe and

Forbes Car Museum.

David appreciates getting out and about and says the staff and volunteers treat

him well. David recommends the social trips to everyone.

“I don’t know what I’d do without them.”


25

2016 ANNUAL REPORT

Community Visitors Scheme/Community Visitors Expansion Scheme

The Community Visitors Scheme (CVS)

matches clients living in aged care facilities

with volunteer visitors who make one-on-

one visits on a regular basis.

The Community Visitors Expansion Scheme

(CVES) also matches clients living in aged

care facilities with volunteer visitors;

however, they perform group visits. In

addition, CVES volunteer visitors can

perform one-on-one visits to home care

package recipients who live in the

community.

Any client whose quality of life could be

improved by the companionship of a

regular community visitor can be referred.

The CVS/CVES aims to ensure that clients’

lives are enhanced by the visits they

receive or the contact they have with the

volunteers.

The quality of life improvements for the

aged care clients participating in the

CVS/CVES include:

increased self-esteem or general

feeling of well-being

diminished feelings of depression and

anxiety

increased sense of purpose

feeling cared for and/or connected

to the community

reduced feelings of loneliness and

isolation

a sense of connectedness to a care

recipient’s individual culture

a sense of achievement through

participation in a one on one

relationship

a sense of connectedness to other

care recipients in the residential aged

care home and increased dynamics

between the group of care recipients

visited; and maintenance or increase

in independence.

By befriending an older person, volunteers have a chance to make a positive difference to the care recipient’s life – as well as their own.

Valerie Mann Service Coordinator

Amy O’Donoghue Service Administrator

Valerie Mann and Amy O’Donoghue


26

2016 ANNUAL REPORT

Alan’s Story Alan was born in Parkes 86 years ago after his parents arrived from Boorowa after

World War I. His father worked in the power station that was operating in Parkes

back then. He was a middle child with an older brother and a younger sister.

Alan met his future wife in Parkes. She was a school teacher and after they were

married they had 2 children. They were graced with 4 lovely grandchildren.

Alan had various jobs during his career, one of which was working for Watson’s

conducting deliveries. He recalls during the 1952 floods all the roads were closed.

He was organising a delivery and was told not to go up the driveway; stay on the

main road. He was then met by the farmer and his tractor to take the delivery of

furniture.

Alan also tried his hand at carpet-laying and then operated a business for many

years with a like-minded friend.

After 61 years of marriage, Alan’s wife sadly passed away. He then experienced

failing health and moved into Rosedurnate Aged Care Facility.

Stephen is a volunteer Community Visitor who has been visiting Alan with his dog

Lucky for the past 12 months. Alan loves hearing about Lucky’s adventures and

stories about farming. He said it’s nice to get another person’s view and slant on

what else is going on around. Alan is very thankful for Stephen’s visits and doesn’t

know what he’d do without him.

22 Community Visitors providing one-on-one visits to clients residing in aged

care facilities in Parkes, Forbes and Condobolin 15 home care package clients receiving one-on-one CVES volunteer visits in

Parkes, Forbes, Bathurst, Cowra and Orange.

25 aged care facility group visits conducted by CVES volunteers located in

Parkes, Forbes, Bathurst, Cowra and Orange.


27

2016 ANNUAL REPORT

Aboriginal Project Officer

The Parkes Aboriginal Project Officer

supports the development and

implementation of a Parkes Aboriginal

Action Plan for the Parkes and Peak Hill

Aboriginal Community Working Parties and

the Parkes Shire Elders Advisory Group. This

role helps address and positively progress

the human services needs and related

issues that have been identified by the

local Indigenous community. Since 2012 this

position has been funded through the

partnership of Parkes Shire Council and

NorthParkes Mines.

Improving Health Outcomes His Excellency General The Honourable

David Hurley AC DSC (Ret’d) Governor of

New South Wales and Mrs Linda Hurley

visited the Currajong Medical Centre where

they were given some insight into the

Aboriginal Student Health Check program

which was developed earlier this year. The

Aboriginal Student Health Check was

created from a partnership between the

Parkes Aboriginal Community Working

Party, Neighbourhood Central, Currajong

Medical Centre and local schools to

establish a targeted program to identify

any health problems during a child’s

development stage. Eye problems and

hearing loss can contribute to behavioural

problems, anxiety and learning difficulties,

therefore early detection and prevention

can improve the health, well-being, and

learning outcomes of school-age children.

Supporting, Promoting and Celebrating Aboriginal Culture and Heritage Parkes Shire NAIDOC Celebrations

NAIDOC was celebrated by the community

through traditional weaving and netting

workshops, tour of the Bushman’s Hill

Indigenous Precinct and the Peak Hill Open

Cut Mine with the theme “We All Stand on

Sacred Ground: Learn, Respect and

Celebrate.”

Improving engagement with Aboriginal culture and the community.


28

2016 ANNUAL REPORT

Peak Hill NAIDOC Week Celebrations

Neighbourhood Central hosted a NAIDOC

Celebration Morning Tea at the

Neighbourhood Central Peak Hill

Community Hub with local Elders and

community members attending the

gathering. An award presentation took

place to acknowledge nominees for

Aboriginal Community Person and

Aboriginal Youth of the Year 2016. The

special presentation recognised the

valuable contributions that they make in

their community.

National Reconciliation Week

To mark the anniversary of National

Reconciliation Week, Neighbourhood

Central’s Aboriginal Project Officer worked

in partnership with the Peak Hill Aboriginal

Community Working Party and Central West

Lachlan Landcare to coordinate the Back

to Bulgandramine Cultural Showcase. The

event was held at Kionia House in Peak Hill

where Wiradjuri performers presented a

special smoking ceremony, traditional

dance, storytelling and workshops. Special

guests attended the event from one of

Sydney’s top Maori performing arts group,

‘Te Raranga Whannui’ with ground shaking

performances followed by a traditional

Maori Hangi dinner.

Amanda Corcoran

Aboriginal Project Officer

L-R: Brendan Read, Michael Coutts-Trotter and

Amanda Corcoran

http://www.google.com.au/url?sa=i&rct=j&q=&esrc=s&source=images&cd=&ved=0ahUKEwiOwM_fn6LPAhWFX5QKHVB8D5sQjRwIBw&url=http%3A%2F%2Fwww.naidocperth.org%2Fabout-us%2Flogo%2F&psig=AFQjCNHQSAthV6KRhz5oBVj1m8DyWLbEsg&ust=1474608726107483


29

2016 ANNUAL REPORT

Aboriginal Youth and Family Worker

The Aboriginal Youth and Family Worker is

funded by the Department of Prime Minister

and Cabinet through the Indigenous

Advancement Strategy. The Indigenous

Advancement Strategy is a new approach

to engaging with Aboriginal and Torres

Strait Islander people to achieve real results.

Neighbourhood Central is committed to

achieving better results for Aboriginal and

Torres Strait Islander students at Parkes and

Peak Hill by addressing barriers to school

attendance and learning performance.

The Aboriginal Youth and Family Worker

collaborates with Indigenous families,

schools and appropriate members of the

community to support Aboriginal high

school students who need assistance with

literacy and numeracy, and in completing

their homework and assignments.

Encouraging participation through a culturally appropriate way for families and community

to interact and learn.

Back Row L-R: Rebecca Sanders, Lisa Cohen and

Irene Ridgeway

Front Row L-R: Michael Read, Amanda Corcoran and

Jack Read

Pictured above: some of the students attending the

Homework Centres in Parkes and Peak Hill


30

2016 ANNUAL REPORT

The Aboriginal Youth and Family Worker

also coordinates the Peak Hill Women’s

Group and the Teenage Girl’s Group.

Assistance is also provided to the Boy’s

Youth Group and the Peak Hill Community

Luncheon.

Each group meets once a week, bringing

people together for mutual support and

friendships.

Group activities include;

Sharing interests and discussions

Social events and luncheons

Physical activities

Life Skills and Wellbeing Workshops

Arts, crafts and cooking

Cultural events and activities.

Positive outcomes achieved:

Improved relationships

Increased involvement and cultural

connection

Improved engagement of parents.

Enhancing community cohesion, inclusion, awareness, understanding and engagement with the

Aboriginal Community.

Rebecca Sanders

Aboriginal Youth and Family Worker

500+ hours of direct support provided to the Parkes and Peak Hill Aboriginal communities

Pictured are some of the ladies enjoying the floristry

workshop facilitated by Alice Milne from the

Pink Orchid Florist in Parkes

Rebecca Sanders is pictured above with some of the Peak Hill girls after having their hair styled by the students at Dubbo TAFE


31

2016 ANNUAL REPORT

Peak Hill Community Hub

Pictured above are the Peak Hill Girls Group after a special makeover and photography session

The Peak Hill Community Hub


32

2016 ANNUAL REPORT

Disability

In May 2015, Neighbourhood Central

successfully received accreditation through

the Third Party Verification process against

the NSW Disability Service Standards. This

verification ensures compliance with each

of the six Disability Service Standards which

are:

Rights

Participation and Inclusion

Individual Outcomes

Feedback and Complaints

Service Access

Service Management

Out and About-Recreation Respite

During 2015, Neighbourhood Central was

offered a new round of funding delivering

“Out and About”, a recreation respite

service for young people with disability

aged 9 to 18 years located within the

Western NSW District. Services are provided

to clients living in Parkes, Bathurst, Orange,

Mudgee, Dubbo and as remote as

Nevertire.

The aims of the program are:

Provide respite for parents/carers

Social inclusion

Access mainstream local social and

leisure activities

Person-centred and individually

focussed

Improve local community connections

Break down barriers

Neighbourhood Central also offer respite to

other local clients within the Parkes Shire, by

partnering with organisations that need

assistance. Respite is always tailored to a

client’s specific needs, ensuring a person

centred approach involving the parent,

carer and other family members.

Samantha Radburn

Disability Recreation Respite Officer

Neighbourhood Central values people as individuals and we treat them with dignity and

respect.


33

2016 ANNUAL REPORT

Dylan’s Story Through the disability “Out and About” recreation respite program

Neighbourhood Central has been introduced to Dylan. He began respite in

January 2016 where he has worked with three different support workers, each

providing invaluable support. All have been able to provide Dylan with respite,

catered specifically to his needs.

A variety of activities have been undertaken both at Neighbourhood Central and

in the wider community. Dylan’s activities can range from visiting the water park

in Forbes, feeding the ducks, piano lessons, drumming or a variety of sensory

activities that ensure he enjoys his time with us.

Dylan’s mum, Julie, informed Neighbourhood Central that she finds respite an

invaluable asset to family life and that the one on one time is a marvellous

resource for Dylan’s development. Respite for Dylan ensures Julie can spend time

with other members of her family, as well as activities that she may otherwise not

find time to enjoy.

It is a pleasure to work with Dylan and his family, ensuring that he enjoys his

respite, his needs are met and that he has an optimistic and happy outlook on

life.


34

2016 ANNUAL REPORT

Housebound Library

Housebound Library is a community service

involving volunteers giving their time freely

each fortnight in Parkes and each month in

Forbes. The aim is to meet the information,

recreation, cultural and education needs

by bringing the service to the user. Books,

large print books, CDs and DVDs are

delivered to private homes, as well as to the

residential aged care facilities.

Housebound Library is a free service

providing assistance to people who are

unable to leave their home or aged care

facility due to health or other restrictions.

Housebound Library supports social

inclusion and allows access to the resources

and services of a public library, regardless

of their circumstances.

Staff at the Parkes and Forbes Shire Libraries

assist a dedicated band of volunteers to

provide this service.

Sue Hennessy

Volunteer Coordinator

Neighbourhood Central offers a special library service to help enrich the lives of people

who are housebound.

11 Parkes volunteers

49+ Parkes clients

289 total Parkes volunteer visiting hours

3 244 total library items delivered to clients living in Parkes

4 Forbes volunteers


35

2016 ANNUAL REPORT

Dorothy’s Story Dorothy has lived in many locations over the years and it all started in Adelaide

where she was born. Dorothy moved to Brisbane at the tender age of 9, and after

her schooling she trained to be a teacher which saw her based throughout

southern Queensland.

After she married, she settled at the Gold Coast with her husband, but then

moved to Sydney before returning back to the Gold Coast again.

Another move in 2000 saw Dorothy relocate to Parkes to be closer to her

daughter and granddaughter. Dorothy transitioned to the country life with ease

by utilising her teaching skills to tutor new Australians in English for Speakers of

Other Languages. She also volunteered for Anglicare.

These days Dorothy is still very active and attends the day and night View clubs in

Parkes and she is president of Probus. Dorothy also attends the bi-monthly

Multicultural Group at Neighbourhood Central.

Dorothy’s mobility isn’t as good as it used to be, and without a car licence,

Dorothy relies on family, friends and services such as Housebound Library to assist

her to remain independent and connected to the community. Every fortnight

volunteers, Jacqui and Miriam, select up to six books from the Parkes Shire Library

and then deliver them to Dorothy.

Dorothy says that the volunteers really look after her.

“It’s an excellent service. The volunteers choose the books very well.

They know what I like and what I don’t like.”

Pictured above are volunteers, Jacqui Abbott (left) and

Miriam Stewart (right) with Dorothy.


36

2016 ANNUAL REPORT

Parkes Palliative Care Volunteer Service

Palliative care is support that helps people

live their life as fully and as comfortably as

possible when living with a life-limiting or

terminal illness. Palliative care is a family-

centred model of care, meaning that

family and carers can receive practical

and emotional support.

Facing the realities of death and dying can

be a frightening experience for everyone. It

is in this situation that the Parkes Palliative

Care Volunteers support families with their

compassion and skills, working alongside

the specialist Palliative Care team.

The last twelve months have been a busy

time for the service. Ten volunteers (who are

the original men and women who began

this work 3 years ago) still remain and work

enthusiastically alongside two new

members of the team. This work can be

quite demanding depending on the

individual client, their particular journey and

their family situation.

The Palliative Care volunteers are led by

Bernadette Orange CNS2 supported by the

Volunteer Coordinator, Kittie Dwyer. The

service is a joint initiative of Neighbourhood

Central and the Parkes Community Health

Service.

Friendship Caring Bereavement Group The Friendship Caring Bereavement Group

was set up from the Palliative Care service

because of the need that was recognised

after the loss of a loved one. Two members

of the team facilitate this group. Meetings

are held each month and often phone calls

are made in between the meetings to

support and encourage the bereaved.

Positive outcomes have emerged from this

group, including; some participants have

formed friendships and are now continuing

to meet up privately.

Kittie Dwyer


In Australia we prepare for births. We encourage families to have a birth plan and to

prepare for the process of birth – but we ignore the other side of the birth coin, death.


37

2016 ANNUAL REPORT

A Client Story Tony, a Palliative Care volunteer, was referred to Jack*, a terminally ill man

residing in a residential aged care facility in Parkes. Jack received a few visits

from family and friends, however at the time Jack showed little interest in

anything, lying in bed most of the day, and had to be encouraged to get out of

bed and sit in a chair for short intervals.

Over time, Tony’s regular visits saw Jack’s demeanour change and staff at the

aged care facility especially noted his transformation.

During these visits Tony and Jack often discussed technology and the way

computers are used to access the world of information. Tony eventually

introduced Jack to a computer and encouraged his interest. Following this, Jack

purchased his own computer and he now uses many programs, including

Facebook. He is now able to connect online with family and friends, taking on a

new outlook on life. Jack’s interest in the computer has flourished, while his

communication and general outlook has improved remarkably.

Jack’s medical condition remains much as before, but having Tony walking the

journey with him and sharing interests and different possibilities, has made a

wonderful difference.

*The client’s name has been changed to protect privacy.

333 visiting hours

213 meeting hours

142 telephone hours

145 hours of education

8 Friendship Caring Bereavement Group meetings


38

2016 ANNUAL REPORT

Parkinson’s Support Group

Parkinson’s disease is a

movement and mood

disorder typical ly

p r e s e n t i n g

with symptoms such as

s l o w n e s s o f

movement, muscle

rigidity, instability,

tremor, depression and anxiety.

There are estimated to be some 80,000

Australians living with Parkinson’s disease. A

diagnosis can occur at any age with the

most common age of diagnosis being

aged under the age of 50.

Last October, the Parkes Parkinson’s

Support Group hosted a regional meeting

with members from Forbes and Cowra

attending. The special guest was Ms

Antoinette Riley, the Support Group’s

Coordinator for Parkinson’s NSW. Ms Riley

gave the group an interesting and

entertaining account of the varied queries

and situations she encountered during her

travels to several of the 60 support groups in

NSW. The meeting was held in the Coventry

Room at the Parkes Shire Council.

Councillors Pat Smith and Louise O’Leary

joined us for part of the day and a

physiotherapist from the Parkes District

Hospital demonstrated easy exercises to

assist in staying active. We appreciate the

considerable help afforded to us by Parkes

Shire Council in particular Mayor Ken Keith

in making such a successful day.

It was decided at our December meeting

to advise our members that a decision

regarding the future of the group was

needed due to so few being able to attend

each month. In March 2016 it was decided

that our monthly meetings be discontinued.

Parkinson’s NSW were advised and are

considering various options to hopefully

reform Parkes Parkinson’s Support Group in

the near future.

We express our deep appreciation to

Neighbourhood Central management, staff

and volunteers, Parkes Shire Council, Parkes

M&D, Parkes Champion Post and all of the

community for their generous support over

many years.

Special thanks to Pam Symonds, Mayor Ken

Keith and all of our members, in particular

Eileen Ford, Dorothy Wyatt and Kath

Pollock.

Ivy Rooke


It is estimated that some 80,000 Australians live with Parkinson’s disease.

PARKES & DISTRICT INFORMATION & NEIGHBOURHOOD CENTRE

TRADING AS NEIGHBOURHOOD CENTRAL

ABN 31 813 464 950

FINANCIAL REPORT

FOR THE YEAR ENDED

30 JUNE 2016

Liability limited by a scheme approved under

Professional Standards Legislation



ABN 31 813 464 950

INCOME AND EXPENDITURE STATEMENT

FOR THE YEAR ENDED 30 JUNE 2016

2015 2016

$ $

The accompanying notes form part of these financial statements.

INCOME

Grants - Recurrent

20,711.08 Grants ADHC Recurrent 52,008.94

926,118.07 Grants DSS Recurrent 961,570.37

413,155.30 Grants FACS Recurrent 428,658.51

- Prime Minister and Cabinet 69,827.00

107,516.16 Grants CTP Recurrent 137,986.25

7,636.32 Non Emergency HRT 7,636.32

80,000.00 Grant PSCNPM 80,000.00

34,433.00 Grants Health Recurrent 17,834.77

- Grants Recurrent Other 545.45

1,589,569.93 1,756,067.61

196,291.82 Grants - Non Recurrent 130,029.45

1,701.85 Donations 22,070.01

295,022.05 Client Contributions 293,425.78

27,925.76 Brokerage of Services 25,825.58

33,696.94 Interest Received 26,016.28

5,449.00 Hire of Rooms 4,288.12

31,132.63 Rental Service Fees 30,684.23

4,464.16 Tennant Secure Vehicle Parking 4,043.62

9,410.12 Tennant On Costs 9,954.05

1,980.95 Interagency Meetings 1,947.35

25.22 Photocopies and Faxes 94.50

1,701.63 Other Income -

1,069.32 Admin Brokerage 2,610.00

15,600.00 Sale Of Motor Vehicles 58,100.91

(33,618.36) Surplus/Loss on Sale of Non-current Assets (8,973.36)

2,181,423.02 2,356,184.13



ABN 31 813 464 950



2015 2016

$ $


EXPENDITURE

15,620.00 Accountancy Fees 15,060.00

14,622.93 Activity Expenses 16,540.00

7,363.21 Advertising and Promotion 10,841.89

5,500.00 Audit Fees 6,500.00

1,182.75 Bank Charges 1,663.16

21,309.24 Brokerage Bus 85,177.08

19,357.60 Brokerage Of Services 39,393.75

1,290.33 Social Trips 2,715.45

16,488.55 Cleaning 21,153.67

77,377.68 Client Support Services 78,203.66

14,493.01 Computer Expenses 12,015.20

25,688.77 Consultancy Fees 25,949.00

8,450.00 Council Building Fund 8,595.00

55,835.00 Depreciation 77,451.00

1,000.00 Domestic Violence Grant 645.69

200.00 Donations 150.00

3,229.59 Equipment Hire/Lease 3,809.96

2,324.59 Fees and Permits 1,774.54

1,089.98 Health and Safety 5,966.60

18,460.56 Insurance 17,272.74

67,973.22 Material and Requisitions 67,145.66

3,679.51 Meeting Expenses 2,509.05

4,346.81 Membership Fees Paid 5,746.40

106,448.42 Motor Vehicle Expenses 112,127.24

4,633.96 Postage, Freight and Courier 4,388.68

19,353.05 Printing & Stationery 18,331.57

513.23 Publications and Resource 966.45

25,602.69 Rent 29,484.71

33,768.46 Repairs & Maintenance 1,563.37



ABN 31 813 464 950



2015 2016

$ $


Salaries and Wages

90,907.93 Annual Leave 102,400.38

9,680.26 Long Service Leave 7,778.89

20,721.03 Sick Leave 38,585.24

98,993.60 Superannuation 100,612.28

114.86 Workers Compensation -

928,012.90 Salaries and Wages 938,609.49

19,247.93 Insurance - Workers Compensation 39,357.86

11,646.10 Travel Allowance 9,525.36

(2,296.00) Provision for Annual Leave (9,717.00)

13,192.00 Provision for Long Service Leave 21,543.00

10,363.00 Provision for Sick/Personal Leave (31,122.00)

1,200,583.61 1,217,573.50

3,856.95 Security Costs 4,296.85

3,706.75 Staff Amenities 3,248.16

32,323.49 Telephone, Fax and Internet 35,449.32

14,597.25 Training and Development 7,981.25

9,449.40 Travel and Accommodation 2,895.59

7,036.38 Uniforms and Protective Clothing 10,858.16

9,787.15 Utilities 10,365.42

71,682.52 Volunteer Expenses 59,131.02

29,049.67 Expensed Equipment 9,979.23

1,959,276.31 2,034,920.02

222,146.71 Surplus 321,264.11

222,146.71 Surplus for the year 321,264.11

1,502,241.61

Retained surplus at the beginning of the financial year 1,724,388.32

1,724,388.32 Retained surplus at the end of the financial year

2,045,652.43



ABN 31 813 464 950

BALANCE SHEET

AS AT 30 JUNE 2016

2015 2016

$ Note $


ACCUMULATED FUNDS

1,724,388.32 Retained Surplus 2,045,652.43

1,724,388.32 TOTAL ACCUMULATED FUNDS 2,045,652.43

Represented by:

ASSETS

CURRENT ASSETS

353,663.90

Term Deposits 372,776.70

960.00

Petty Cash 960.00

299,463.80

CBA Working Account 6158 230,808.28

1,081,958.99

CBA Online Saver 0294 1,650,235.78

36,379.01

Trade Debtors 42,248.29

480.00

Rental Bonds Paid 480.00

20,162.63

GST Paid 29,378.41

25,941.87

Materials on Hand 16,319.76

1,819,010.20 TOTAL CURRENT ASSETS 2,343,207.22

NON CURRENT ASSETS

Fixed Assets

5,704.55

Property Improvements 5,704.55

(523.00)

Less: Accumulated Depreciation (808.00)

5,181.55 4,896.55

7,514.09

Plant & Equipment 7,514.09

(189.00)

Less: Accumulated Depreciation (940.00)

7,325.09 6,574.09

296,865.00

Motor Vehicles at Cost 387,466.21

(50,101.00)

Motor Vehicles Accum Dep (90,528.00)

246,764.00 296,938.21

259,270.64 Total Fixed Assets 308,408.85

259,270.64 TOTAL NON CURRENT ASSETS 308,408.85

2,078,280.84 TOTAL ASSETS 2,651,616.07



ABN 31 813 464 950

BALANCE SHEET

AS AT 30 JUNE 2016

2015 2016

$ Note $


LIABILITIES

CURRENT LIABILITIES

38,551.77

Accounts Payable 101,367.13

10,056.00

PAYG Withholding Payable 9,858.00

8,810.06

Superannuation Payable -

60,388.69

GST Collected 69,096.16

-

Corporate Credit Card 1,063.39

140.00

Donations Held -

235,946.00

Provisions 216,650.00

-

Unexpended Grants 207,928.96

353,892.52 TOTAL CURRENT LIABILITIES 605,963.64

353,892.52 TOTAL LIABILITIES 605,963.64

1,724,388.32 NET ASSETS 2,045,652.43



ABN 31 813 464 950

STATEMENT OF CHANGES IN EQUITY


Note Retained earnings Total

$ $

Balance at 1 July 2014 1,502,242 1,502,242

Surplus attributable to members 222,147 222,147

Balance at 30 June 2015 1,724,388 1,724,388

Surplus attributable to members 321,264 321,264

Balance at 30 June 2016 2,045,652 2,045,652



ABN 31 813 464 950

CASH FLOW STATEMENT


2015 2016

$ $


CASH FLOWS FROM OPERATING ACTIVITIES

2,287,555.22 Receipts from customers 2,408,960.43

(1,935,303.86) Payments to suppliers and employees (1,961,198.50)

352,251.36 Net cash provided by operating activities 1 447,761.93

CASH FLOWS FROM INVESTING ACTIVITIES

- Other liabilities received 207,928.96

(175,611.58) Payments for property, plant and equipment (138,020.21)

(175,611.58) Net cash provided by (used in) investing activities 69,908.75

176,639.78 Net increase in cash held 517,670.68

1,559,406.91 Cash at beginning of financial year 1,736,046.69

1,736,046.69 Cash at end of financial year

2,253,717.37



ABN 31 813 464 950

CASH FLOW STATEMENT


2015 2016

$ $


Cash Flow Information

Reconciliation of Cash Flow from Operations with Profit after Income Tax

222,146.71 Profit after income tax 321,264.11

Non-cash flows in profit (loss)

55,835.00 Depreciation 77,451.00

33,618.36 Net gain on disposal of investments 8,973.36

Changes in assets and liabilities, net of the effects of purchase and disposal of subsidiaries

4,340.06 (Increase)/decrease in inventories 9,622.11

17,507.98 (Increase)/decrease in trade and other receivables (5,869.28)

(2,455.75) Increase/(decrease) in trade and other payables 55,616.63

21,259.00 Increase/(decrease) in provisions (19,296.00)

352,251.36

447,761.93

Reconciliation of cash

Cash at the end of the financial year as shown in the statement of cash flows is reconciled to the related items in the balance sheet as follows:

353,663.90

Term Deposits 372,776.70

960.00

Petty Cash 960.00

299,463.80

CBA Working Account 6158 230,808.28

1,081,958.99

CBA Online Saver 0294 1,650,235.78

-

Corporate Credit Card (1,063.39)

1,736,046.69 2,253,717.37



ABN 31 813 464 950

NOTES TO THE FINANCIAL STATEMENTS


2 Summary of Significant Accounting Policies

The financial statements cover Parkes & District Information & Neighbourhood Centre Trading as Neighbourhood Central ABN 31 813 464 950 as an individual entity. Parkes & District Information & Neighbourhood Centre Trading as Neighbourhood Central ABN 31 813 464 950 is an association incorporated in NSW under the Associations Incorporation Act 2009 ('the Act').

3 Basis of Preparation

The financial statements are general purpose financial statements that have been prepared in accordance with Australian Accounting Standards, Australian Accounting Interpretations and the Associations Incorporation Act 2009.

The significant accounting policies used in the preparation and presentation of these financial statements are provided below and are consistent with prior reporting periods unless otherwise stated.

Inventories

Inventories are measured at the lower of cost and net realisable value. Cost of inventory is determined using the first-in-first-out basis and are net of any rebates and discounts received.

Property, Plant and Equipment

Due to the nature of the funding received by the Parkes & District Information & Neighbourhood Centre, property, plant & equipment is generally expensed in the year that the appropriate funding is received. The appropriate funding bodies have advised that vehicles belonging to both Parkes/Forbes Community Transport and Parkes Family Support Service, should be subject to capitalisation and depreciation.

Any vehicles purchased since notification of this requirement have been capitalised and depreciated, however vehicles previously purchased and expensed have not been brought back into the accounts. When a previously expensed vehicle is sold the proceeds are brought to account as income.

Property

Freehold land and buildings are shown at their fair value (being the amount for which an asset could be exchanged between knowledgeable willing parties in an arm's length transaction), based on periodic, but at least triennial, valuations by external independent valuers, less accumulated depreciation for buildings.

Any accumulated depreciation at the date of revaluation is eliminated against the gross carrying amount of the asset and the net amount is restated to the revalued amount of the asset.



ABN 31 813 464 950



Plant and equipment

Plant and equipment that has been capitalised is measured at the cost basis and is therefore carried at cost less accumulated depreciation and any accumulated impairment.

In the event the carrying value of plant and equipment is greater than the estimated recoverable amount, the carrying value is written down immediately to the estimated recoverable amount. A formal assessment of recoverable amount is made when impairment indicators are present.

Depreciation

The depreciation method and useful life used for items of property, plant and equipment (excluding freehold land) reflects the pattern in which their future economic benefits are expected to be consumed by the association. Depreciation commences from the time the asset is held ready for use. Leasehold improvements are depreciated over the shorter of either the unexpired period of the lease or the estimated useful lives of the improvements. The depreciation method and useful life of assets is reviewed annually to ensure they are still appropriate.

The assets' residual values and useful lives are reviewed and adjusted, if appropriate, at the end of the reporting period.

An asset's carrying amount is written down immediately to its recoverable amount if the asset's carrying amount is greater than its estimated recoverable amount.

Gains and losses on disposals are determined by comparing proceeds with the carrying amount. These gains and losses are included in the statement of comprehensive income. When revalued assets are sold, amounts included in the revaluation relating to that asset are transferred to retained earnings.

Employee Benefits

Provision is made for the association's liability for employee benefits arising from services rendered by employees to the end of the reporting period. Employee benefits that are expected to be wholly settled within one year have been measured at the amounts expected to be paid when the liability is settled.

Employee benefits expected to be settled more than one year after the end of the reporting period have been measured at the present value of the estimated future cash outflows to be made for those benefits. In determining the liability, consideration is given to employee wage increases and the probability that the employee may satisfy vesting requirements. Cashflows are discounted using market yields on high quality corporate bond rates incorporating bonds rated AAA or AA by credit agencies, with terms to maturity that match the expected timing of cash flows. Changes in the measurement of the liability are recognised in profit or loss.



ABN 31 813 464 950



Revenue and Other Income

Revenue is recognised when the amount of the revenue can be measured reliably, it is probable that economic benefits associated with the transaction will flow to the association and specific criteria relating to the type of revenue as noted below, has been satisfied.

All revenue is stated net of the amount of goods and services tax (GST).

Revenue is measured at the fair value of the consideration received or receivable and is presented net of returns, discounts and rebates.

Rendering of services

Revenue in relation to rendering of services is recognised depending on whether the outcome of the services can be estimated reliably. If the outcome can be estimated reliably then the stage of completion of the services is used to determine the appropriate level of revenue to be recognised in the period. If the outcome cannot be reliably estimated then revenue is recognised to the extent of expenses recognised that are recoverable.

If the outcome cannot be reliably estimated then revenue is recognised to the extent of expenses recognised that are recoverable.

Revenue from training services is generally recognised once the training has been delivered.

Peter Woods Chartered Accountant

A.B.N. 44 939 648 326

1 William St

PARKES NSW 2870

PO Box 248

Parkes NSW 2870

Telephone 0268 621851

Fax: 0268 624594

Email: [email protected]

INDEPENDENT AUDITOR'S REPORT

TO THE MEMBERS OF PARKES & DISTRICT INFORMATION & NEIGHBOURHOOD CENTRE


ABN 31 813 464 950

Report on the Financial Report

I have audited the accompanying financial report, being a special purpose financial report, of Parkes & District Information & Neighbourhood Centre Trading as Neighbourhood Central ABN 31 813 464 950 (the association), which comprises the balance sheet as at 30 June 2016, and the income and expenditure statement, statement of recognised income and expenditure and cash flow statement, a summary of significant accounting policies, other explanatory information and the statement by members of the committee.

Committee's Responsibility for the Financial Report

The committee of Parkes & District Information & Neighbourhood Centre Trading as Neighbourhood Central ABN 31 813 464 950 is responsible for the preparation of the financial report, and has determined that the basis of preparation described in Note 1 is appropriate to meet the requirements of the Associations Incorporation Act NSW 2009 and is appropriate to meet the needs of the members. The committee's responsibility also includes such internal control as the committee determines is necessary to enable the preparation of a financial report that is free from material misstatement, whether due to fraud or error.

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