August 2009

Issue 14

Oxford Cold Storage

Message from Management

We have had a busy year dealing with some of our clients’ corporate & busi-ness sales. In the last 12 months we have assisted Fonterra with the logistical challenges in purchasing Nestlé’s Chilled Dairy business, Nestlé has pur-chased Fonterra’s Connois-seur Ice Cream business and Bega purchased De Cicco Industries’ cheese business. Later in the year we will help Bulla Ice Cream with its logistical integration of Fonterra’s Cadbury Ice Cream busi-ness. Our IT businesses RTS & FMS are currently being restructured under Frank Ajzensztat’s management. Over the last few years RTS has developed a range of innovative products. The business is now focused on marketing these products and as a result of this need we welcome Wayne Phil-ips to the team. Wayne has also opened up sales opportunities in the retail / point of sale area, and has been instrumental in gaining new customers such as JB HiFi. Management thank all our employees for their contin-ued effort and loyalty. We are impressed and proud of our workforces’ generosity in other peoples’ hour of need. We look forward to the future & to an exciting second half of the year.

Paul Fleiszig

Despite all the media talk of doom & gloom in the world economy, the first half of 2009 has been a very busy time for The Oxford Logis-tics Group. The food indus-try in Australia has not been as badly affected as many other sectors of the economy and we have been lucky enough to have so far avoided any trouble. The year started with the devastation of the Victorian bush fires. It was great that all our staff got together and donated an extraordinary amount to the bush fire ap-peal. All donations by staff were matched by the com-pany and $15,000 was do-nated to the appeal. Oxford Cold Storage also donates warehouse services to the Food Bank on an ongoing basis so that Food bank can accept perishable food dona-tions. In the aftermath of the bush fires we provided addi-tional services to assist Vic Relief & Food Bank. We congratulate our Trans-port Manager; Jacquelene Brotherton who participated in the Leukaemia Foundation “Colour for a Cure” appeal, by putting some pretty weird colours through her hair. As a result of the new hairstyle she was able to collect $4,000 in sponsorship. Ox-ford Cold Storage manage-ment are very proud & hon-oured to have such a charita-ble workforce. Management extends our congratulations to David Wheeler on winning the Vic-torian nomination for the

Frank Vale Award. David is the first Oxford Cold Storage employee to win a State nomination and we wish him all the best for the final. 2009 has turned out to be a year for expansion. Our No.11D complex being built for George Weston Foods (Don/KRC) is on schedule to be completed in September. Much work is going on be-hind the scenes to ensure that the Don transfer and the new KRC business is integrated as seamlessly as possible. The implementation includes a new EDI (electronic data interchange), new systems, the merging of business proc-esses and the introduction of 2nd level picking coupled with additional route vehi-cles. Although this is a very complex project, we are con-fident that staff will perform to our client’s expectations and successfully deliver this project. Soon we will commence construction on our No.13 complex. This is to be a multi temperature facility which can handle both chilled & frozen product & have a capacity for 17000 pallets. A further 5000 pal-lets is about to be added to No.11C facility which will provide Fonterra with addi-tional capacity. We expect these facilities to be opera-tional by 30 June 2010. When completed Hume Road will have a storage capacity in excess of 150,000 pallets, with further expansion planned.

Inside this issue:

Discovering Fonterra Transport Awareness

2

Project Zero Trainers Hard At It!

3

Pitter Patter Chitter Chatter Oxford reduces CO2 emissions Wheeler Wins BIG V nomination

4

CHILLOUT

Latest in LED lighting innovation installed in new freezer 11D for Don KRC

The Phyllis Diller of Oxford Jacquelene

Brotherton raised over $4000 for Leukaemia

Foundation by colouring

Discovering Fonterra: A key OXFORD customer

product each year, includ-ing: butters and creams, natural cheeses, skim and wholemilk powders, whey products and liquid milk and yoghurt. Across the globe Fonterra has a huge portfolio of branded products that are well recognised and loved in the markets they are sold. In Australia some of Fonterra’s main brands, which are sta-ples in the fridges of mil-lions of Australian fridges, i n c l u d e M a i n l a n d ™ , Bega™, Western Star™, Brownes™, Perfect Itali-ano™, Connoisseur™, Anlene™, CalciYum™, Allowrie™, Chill™, and SupaShake™. Fonterra also has a strong Foodservice and a leading domestic dairy Ingredients business.

Sarah Fragapane Fonterra Communications

For the past six years, Ox-ford Cold Storage has pro-vided dairy company Fon-terra with cold distribution for its Australian business. Fonterra is one of Oxford’s biggest customers and as we continue to grow together, there is no better time than the present to provide you with some insight into Fon-terra’s Australian opera-tions.

About Fonterra Fonterra’s history goes back nearly 200 years to the birth of the dairy industry in New Zealand in 1814. Since then Fonterra has grown to be-come the world’s largest dairy exporter, with offices in every continent except Antarctica. With revenues of NZ$13.9 billion, Fonterra is responsible for around a third of international dairy trade.

Today, Fonterra processes around 20 billion litres of milk annually at its global manufacturing sites, before it’s delivered to customers and consumers in one of the 140 countries it operates. With revenues of A$3 billion per year, Fonterra’s Australia and New Zealand business is one of the largest consumer foods businesses in Austral-asia. Fonterra is also a major player within the Australian dairy industry, and its legacy companies have been operat-ing in this market since the 1960s. In Australia alone, Fonterra employs 2,000 people, col-lects 21 per cent of Austra-lia’s milk supply and oper-ates 11 manufacturing sites located from Spreyton, Tas-mania to Echuca in Northern Victoria. These sites manufacture 220,000 tonnes of dairy

Chain of Responsibility—Transport Awareness

Page 2 CHILLOUT

“Fonterra processes around 20 billion litres of milk annually at its global

manufacturing sites”

It is now nine months since the Chain of Responsibility Fatigue Laws were intro-duced. Whilst we are manag-ing well, we need to improve the communication between Oxford staff and transport companies, especially when delays occur. Oxford staff need to be aware that we must contact the transport company immediately if we are unable to meet the agreed loading/unloading time. We should not wait until the driver arrives to do so. The first four components of the Chain of Responsibility are now in place – Dimensions, Mass, Load Restraint and Fatigue with Speeding

to follow. Oxford Cold Storage has re-cently introduced a “Children on Site Safety Policy”. Stan-dard Operating Procedures MUST be followed for the safety and protection of all concerned. Most transport operators have a “no passenger” policy so there should be few instances where a child is actually on site. With school holidays ap-proaching we need to be vigi-lant so that drivers can be reminded of the policy. What is Chain of Responsi-bility? The Chain of responsibility

Means that anybody—not just the driver—who has control in a transport opera-tion can be held responsible for breaches of road laws and may be legally liable. In other words, if you use road transport as part of your business, you share respon-sibi l i ty for ensuring breaches of road laws do not occur. So if a breach of road transport law occurs due to your action, inaction or de-mands, you may be legally accountable. Put simply this means: Control = responsibility = legal liability

Jacquelene Brotherton

Project ZERO

Trainers Hard At It!

A Medical Treatment Injury (MTI) is when a person re-ceives an injury that required them to be treated by a nurse or doctor, either at the work-place or away from it.

Safety Performance Targets Oxford Cold Storage has set an aggressive safety improve-ment target for the next three years. The aim of the strategic plan is to manage our risk by improving our safety perform-ance and reducing our LTI’s. We have reduced last year’s LTI Frequency Rate of 8.7 down to 5.9 this year. Investigating an incident is admirable and necessary, but it still follows the incident. It is reactive safety. Improved safety can only be achieved if proactive safety is an absolute priority in incident elimination. Proactive Safety is "getting there before the incident" and must be a key mechanism in our organisa-tion's improvement process.

Doug Ashley

Oxford Cold Storage wel-comes Doug Ashley as our new Occupational Health & Safety Manager. Doug has worked for over 35 years in the food packaging industry with Visy & Southcorp. Over the past three years he has worked within the construc-tion and mobile crane indus-try. Since joining Oxford Doug’s primary focus has been pri-oritising the site risk assess-ment plans as well as intro-ducing a broad Occupational Health & Safety Manage-ment System overview for contractors. Gerry Smallacombe who has been the OH&S Manager for the past 8 years will assist Doug and also support the engineering & training de-partments. Oxford Cold Storage has over the years strived to im-prove the health and safety of its workplace environment for the welfare for all. The company continues to intro-duce the latest in freezer technology and environ-mental sustainability as part of any new building develop-ment. This new technology

also includes new safety and environmental improvements. Reducing incidents (accidents and near accidents) and injuries at Oxford Cold Storage work-place is of paramount impor-tance.

Measuring Performance We measure our safety perform-ance by comparing our current monthly injury performance against the previous financial year monthly history. Our cur-rent indicators are Lost Time Injury’s (LTI), Medical Treated Injury (MTI) plus the total LTI days lost. These indicators are designed to assist us in monitor-ing and measuring our safety performance.

A Lost Time Injury (LTI) is an injury that results in a person being absent for one or more complete shifts from their workplace after the day the in-jury occur. Overtime, week-ends and rostered days off are not included in the total LTI days lost summary.

Les Ainsworth who is a work-place trainer and assessor. A new “Reach Forklift” train-ing program to assist trainers has been created by Doug Ashley (OH&S Manager). The new CD program is a more professional and easier way to introduce new employees to the “reach Forklift”.

Ken Penberthy & Adam

Frankiewicz

As Oxford Cold Storage has grown so has the demand to train and improve workplace skills. This year the Training Department has increased the number of trainers with the appointment of Larry Barbarach; we welcome Larry to the team. Larry previously worked on the afternoon shift in Freezer 11C. During 2009 we have wel-comed 48 new employees

which see a total of 250 em-ployees operating material handling equipment over 2 shifts. Oxford trainers are in the proc-ess of training Freezer 11B employees on how to operate a second level order picker, once proficient they can obtain there L/O forklift license. The new order pickers will be used in Freezer 11D to pick cartons from both A and B levels. When training is complete, operators will be assessed by

Page 3

“last year’s LTI Frequency Rate of 8.7 down to 5.9 this year”

Issue 14

Wheeler Wins BIG V Nomination Oxford Cold Storage con-g r a t u l a t e s D A V I D WHEELER for winning the 2009 Victorian nomina-tion for the Frank Vale Award which has been awarded annually since 1993 in recognition of ex-ceptional achievement by young people in the Aus-tralian Cold Chain. It is the most prestigious indus-

try award in the refrigerated warehouse industry. The award is open to all staff members of Refrigerated Warehouse & Transport Association member com-panies. A State Finalist is selected to represent each state. The 2009 Frank Vale Award Winner will be an-nounced at the RWTA Na-tional Conference Gala Din-

Oxford reduce CO2 emissions Oxford Cold Storage will become the first Australian cold storage facility to use LED lights in its new 10,000m² extension to be completed in September 2009. LED lights produce less heat and use less energy therefore reduce the load on our refrig-eration plant. In addition, LED lights have a minimum life of 50,000 hours which is twice the life of the high pressure so-dium (HPS) lights currently used in existing cold storage chambers. The new lighting system will reduce electricity costs. The saving equates to 480,000 kWh of electricity and reduces carbon dioxide (CO2) emissions by 636 tons. The facility will provide a testing ground for the suitability of LED technology in cold storage. If the technology is proven, Oxford is committed to replace all existing 1,200 HPS lamps with LED lamps for an estimated energy saving of 3,408,284 kWh which will also reduce emissions of CO2 by 4,516 tons . Gabor Hilton

ner in Brisbane on August 25, 2009. The national win-ner will represent Australia in the USA at the annual Global Refrigerated Confer-ence. David, Supervisor in Store 11B, is the first Ox-ford employee to win a State nomination. Management & staff at Oxford wish David all the best for the final! Greg Lucas

1 Hume Road Laverton North 3026

Victoria

Phone: 03 9240 4000 Fax: 03 9240 4100

E-mail: gregl@aboxford.com.au

We’re on the web

www.aboxford.com.au

Oxford Cold Storage

David Wheeler at the recent 2009 Victorian RWTA Dinner Dance held

at ScienceWorks

Pitter Patter — Congratulations

Mark (11a Super) & Supratana McCluskey welcomed baby, Brianna, born 14/04/09.

Tim (11a Super) & Esther Hills recently welcomed baby, Alison Louise, born 30/08/09.

Chitter Chatter

Julius (12a) & Salote welcomed baby son, Julius Junior, born 24/12/08.

Anthony & Liana Walsh welcomed arrival of daughter Hanna born 10/02/09 Vlado & Mira Pandurevic welcomed baby son Teodor born 08/01/09 Tra & Nguyet Le welcomed baby daughter Vanessa born 30/04/09 Lance & Tracey Williams welcomed baby girl Ocean Chaim & Rosalyn Shamai welcomed new grandson Jordan Marcus Shamai Colin & Joanne Bell welcomed new granddaughter Tynisha born 02/05/09

Mohamed (12) & Elham Naghar welcomed baby son Am-mar born 08/03/09, baby brother to Ayub, 2 1/2 years.

Sun 23 Aug saw staff from 11a play each other in game of touch Rugby in support of Maria Kirk & the Breast Cancer Council. The day shift Raiders narrowly beat the Lafis night shift Stealers 8 –7. Best player Rick Ormsby, “ass of the day”, Glen Merceica & best dressed player Lafi Salele all fea-tured on the day. A Cold Storage challenge has been organised between Ox-ford Cold Storage, IGA & Versacold mid October. Well done to all those involved, a total of $2550 was raised in support of the Breast Cancer Council

Did you know over the past year ; Freezer 11 (A,B,& C) received and dis-patched over 1.76 million pallets and picked in excess of 11 million cartons. We harvested & recycled over 18 million litres of rain water. In excess of 104,000 trucks delivered or picked up product on behalf of Oxford Cold Storage customers.