OW2con'14 - How to best manage your community of users? The example of BonitaSoft open source...
9
how to best manage your community of users? the example of open source community.
-
Upload
ow2-consortium -
Category
Technology
-
view
72 -
download
2
description
A lot of SaaS solution are available on the Internet to manage knowledge: Questions & Answers, Forums, Wikis, and many more. I will explain the interest of gathering this knowledge in one place. Many advantages: - knowing what users do with your product/software - create quality content to help them - integrate their account with your SSO and CRM.
Transcript of OW2con'14 - How to best manage your community of users? The example of BonitaSoft open source...
how to best manage your community of
users?
the example of open source community.
agenda
me, myself and I
community management
tools & solutions
community knowledge management
community
group mind
a short presentation
B2B marketing
involved in open source
since 2004
@ttoine
community management
a goodplaceto be
tools & solutions
wikidoc
Q&Aforumsideas
translationtracker
webblogsalerts
members???
community knowledge management
CKMknowledge
basemembersleaders
contentlead
generationadoption
a new Drupal distribution
thank you !!!
pictures in
by
follow me:
@ttoineabout.me/ttoine
