Creating value through excellence

Overview of CEVA

CEVA: A leading supply chain company

Employees:

41,000Countries:

160Locations:

over 1,000

2

Revenue (2015):

$7,0 billion

CEVA’s direct presenceRepresented through our partners

Overview of CEVA

CEVA facts

• Serving major industry sectors (Automotive, Consumer and Retail, Energy, Healthcare, Industrial and Aerospace, Technology)

• Strongly embedded lean and operational excellence culture• Transforming supply chain data into business value creation• Globally integrated account management through Century

program

• Serving 23 of the top 25 supply chains in the world• Worldwide Top 3 Contract Logistics provider*

• A combined storage space of more than 8 mil sqm• 7th largest air freight company in the world**

• Ranked in the Top 10 largest ocean freight forwarders**

• Handling customs clearance in 600+ ports

* Source: TI report Global Contract Logistics 2015 ** Source: TI report Global Freight Forwarding 2015; ranking in tonnage3

Overview of CEVA

Balanced Business Line and Sector footprint

FY 2015 figures

Automotive 25%

Technology 20%

Consumer & Retail24%

Industrial & Aerospace

20%

Other 2%Energy

5%

4

Revenue for Business Lines Revenue per sector

Healthcare 4%

Freight Management(Air and Ocean Freight)

48%Contract Logistics

52%

Overview of CEVA

Industry sectors we serve

We have organized our business to address the specific needs of our focus sectors and to offer the most appropriate solutions and expertise.

Automotive

Technology

Consumer and Retail

Industrial and Aerospace

Energy

Healthcare and Pharma

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Overview of CEVA

Strong and diversified customer base

6

Overview of CEVA

Compliance at CEVA

• We conduct our business in compliance with all applicable laws, rules and regulations of the countries in which we operate and in accordance with our Company’s high ethical standards

• CEVA’s Code of Business Conduct is one of the tools developed to assist our employees and representatives in meeting our legal and ethical obligations. It provides the foundation for the way we do business and protect the environment.

• Regular compliance training and annual refreshers for all our employees

• FCPA (Foreign Corrupt Practice Act) compliant

• CEVA can assist customers in their compliance programs

• Full senior management commitment to compliance, driving it ‘from the top down’

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Overview of CEVA

Sustainability, social responsibility and governance

“Our aim is to create and continuously improve a sustainable company delivering long term value for all our stakeholders:

customers, employees, suppliers, investors and the communities in which we operate.”

Xavier Urbain, CEO

PerformanceDeliver customer

satisfaction with strong financial results

PeopleFoster well-being of

co-workers and communities

EnvironmentRespectful business

behavior for the earth’s natural resources

EnvironmentOur key focus areas are: - Eco-sustainable warehouse facilities,- Supply chain optimization and redesign- Vehicle efficiency- Carbon footprint reporting

Our people- Diversity is critical to our business success- We ensure ethical employment practices

throughout the world- Safety and health is our priority

Corporate citizenship- Robust Compliance and Ethics

Program with policies, guidelines and trainings in place

Governance- Through CEVA’s Business Rules- Risk management- Process governance- Security

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Overview of CEVA9

Libya*

1 site29 employees

Egypt*

1 site110 employees

Turkey

149 sites4,500 employees

Jordan*

1 site15 employees

Kuwait*

1 site15 employees

Kazakhstan*

3 sites28 employees

Iraq

3 sites4 employees

Saudi Arabia

3 sites37 employees

Qatar

1 site22 employees

U A E

8 sites358 employees

Oman

5 sites 48 employees

Algeria

1 site25 employees

Morocco*

1 site29 employees

Ghana*

1 site8 employees

Ivory Coast*

1 site250 employees

Uganda*

1 site78 employees

Angola

1 site20 employees

South AfricaTanzania*

6 sites121 employees

Kenya*

1 site24 employees

Etiopia*

1 site98 employees

2 sites150 employees

Nigeria*

1 site160 employees Yemen*

1 site35 employees

*CEVA Agent Partner

CEVA’s Footprint in the Balkans, Middle East & South Africa Region

Overview of CEVA May 3, 2023

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Organizational Chart

Savio FonsecaOcean

Jerome LimjocoTransportation

Interim

Simon Carpenter

Air

Osman CelikContract Logistics

Erkan BayarFinance &

Human Resources

Amine TebaaI S & S

Mate Szombathelyi

Oman & Qatar

Compliance BAMECA

Jennifer LoboHuman

Resources

Turhan OzenManaging Director

Turhan OzenUAE, Iraq & Afghanistan

Alexander Lewis

Saudi Arabia

Turhan OzenSales

(Interim)

Bent ThomasenProject

Logistics

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Key Facts & Figues

Sites : 8 Warehouse space: 65,500 sqmEmployees: 358Operating since: 1993Core services: Freight management and contract

logisticsStations:

Jebel Ali South Zone, DWCDubai Airport Free Zone (for non EK airlines), Abu Dhabi

Area Head: Turhan OzenManaging Director, ME

CEVA Logistics in UAE

May 3, 2023

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Key Facts & Figues

Sites : 3 Warehouse space: 400 sq mEmployees: 37Operating since: 1981

Core services: Custom clearance and freight forwarding

Stations: Jeddah, Riyadh, Dammam

Area Head: Alexander LewisCountry Manager KSA

CEVA Logistics in Saudi Arabia

May 3, 2023

13

Key Facts & Figues

Sites : 5Warehouse space: 1,500 sq mEmployees: 48Operating since: 1982

Core services: Custom clearance and freight forwarding

Stations: Muscat, Sohar

Area Head: Mate Szombathelyi, Country Manager Oman

CEVA Logistics in Oman

May 3, 2023

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Key Facts & Figues

Sites : 1Employees: 22Operating since: 2004

Core services: Custom clearance and freight forwarding

Station: Doha

Area Head: Mate Szombathelyi, Country Manager Qatar

CEVA Logistics in Qatar

May 3, 2023

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Key Facts & Figues

Sites : 3

Employees: 4

Operating since: 2004

Core services: Custom clearance and freight forwarding

Station: Baghdad

Area Head: Turhan OzenManaging Director ME

CEVA Logistics in Iraq

May 3, 2023

Overview of CEVA

• A global organization within CEVA providing an End to End product

• Positioned to add value to your global supply chain• Designed to address increasing supply chain complexity

and provide solutions to manage:- Global sourcing strategies- Inventory supply and demand- Total logistics spend- End to End supply chain visibility - Supplier performance and other vendor partner

relationships• Focused on the complete integration of a supply chain

program, driving maximum flexibility, cost efficiency and value add

What is Supply Chain Solutions?

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Overview of CEVA

CEVA Customer

CEVA’s Freight Neutral Control Tower

ConsolidationOperationsExecution

TradeComplianceExecution

Forwarding/ TransportExecution

(FM) (Brokerage) (CL)

Other 3PL'sAir & OceanCarriers

CEVA as a 3PL

Exec

ution

Sync

hron

izeSCS synchronizes CEVA Operations and other Carriers/3PL’s with clear work instructions and dynamic decision making process throughout the customer’s supply chain: Impeccable Execution

Where Does Supply Chain Solutions Fit?

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Overview of CEVA

Our integrated end-to-end service portfolio

Manufacturing support

Inbound Logistics

Warehousing & Distribution

Centers

Outbound Logistics

Aftermarket Services

Final Mile Solution

• Receipt and management of raw materials and products at source• Control• Re-packaging• Value-added

services

•Multi-modal capabilities• Time definite

services• Customs

brokerage•Web enabled

tracking solutions

• Dedicated and shared warehousing• Distribution

network centers• Value-added

services

• Dedicated and/or shared transportation• CEVA Ground

distribution services• Transportation

network management

• Spare parts warehousing• Spare parts

distribution• Returns• Repairs• Reverse logistics• Call center

services

• Home delivery for finished goods• One and two

person home delivery• After sales set up• Installation• Reverse logistics

Integrated supply chain management

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Overview of CEVA

Our Supply Chain capabilities

Ground Value Add Services

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Ocean FreightAir Freight Contract Logistics

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Overview of CEVA

24/7

Air Freight

• Around 400 million kg export volume handled annually • All worldwide major trade lanes covered by our global gateway structure and network• Strong commitment to operation excellence through clear internal and external

performance review processes• Extensive ground transportation networks in the United States, Asia Pacific, Europe

and Middle East provide end-to-end and last mile integration and visibility• Dedicated in-house charter department provides quick and easy access to required

supply in case oversized and/or flexible capacity is needed

Air CharterThe solution for the highest priority shipment with maximum flexibility available; handling all lanes and sizes

Air NowExpedited service with uplift and transportation between 24 and 48 hours

Air PremiumService for all shipment with required transit time between 48 and 96 hours

Air ValueCost efficient consolidation service for daily shipments with 96+ hour transit time

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We offer the full range of comprehensive Air Freight services with a clear focus on best-in-class quality

Our services

Overview of CEVA

Ocean Freight

May 3, 2023

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• 800,000 TEU Full-Container Load (FCL) and over 400,000 CBM Less-than-Container Load (LCL)

• High level of flexibility thanks to daily or weekly sailings as needed and multiple departure options to match supply cycle needs

• Access to over 200 port-pairs in our global LCL network

• Working exclusively for Pyramid Lines, Non Vessel Operating Common Carrier (NVOCC), and issuing Ocean Bill of Landings and Ocean Sea Waybills. One-stop shop thanks to multi-carrier relationship

A full range of capabilities:

A global network and a complete portfolio of Ocean Freight services

LCL (Less-than-Container Load)• Covering all destinations

worldwide

Supply-Chain-Solutions (SCS)• An end-to-end solution

tailored to your needs• From process design

through vendor selection to operational execution

Ocean Charter & Project Solutions• Tailor-made services

provided by a dedicated team• Break-bulk: from regular

(semi) liner service to a part charter or even an entire vessel to match your needs

Freight ManagementServices (FMS)A complete set of services including:- Booking Process- Milestone Tracking- Custom Clearance- Security Filings- Insurance- Dangerous Goods

Handling

FCL (Full-Container Load)• Working with best in class

ocean carriers with most cost efficient offers for respective routes

Overview of CEVA

Contract Logistics

May 3, 2023

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Storage space:

8 mil sqm*Warehouses:

over 650

Site Classification Assessment (SCA):One of the most robust site classification systems in the logistics industry allowing us to consistently deliver Operational Excellence across the worldVeritas Bureau: “SCA covers the requirements of the ISO Quality Standard 9001:2008”

Developing

Basic

Advanced

Showcase

OperationsExcellence

progression

Approx. 95% of operations in the logistics industry fall under the Basic and Developing category

50+Showcase

sites

85% of assessed sites Basic or above

Where we are:

Lean culture strongly embedded in our operations:- Global continuous improvement program since 2004- Over 50,000 completed Kaizen (in 2008-2015)

Lowering costs Improving quality Shortening lead times

Dedicated &

Multi-userTransportation

&Distribution

*includes customer-owned sites

Overview of CEVA

CEVA Ground: Network coverage

CEVA Ground EuropeCross-border main transport• 7,000,000 shipments a year• 1000 transport partners• Domestic & Int’lServices• Groupage LTL/FTL• Pan-European players and niche

specialists

CEVA in Turkey: • 22,000 FTL trips a month • 4000+ delivery points in Turkey

CEVA Ground Asia Pacific• Operating in all major countries and

borders

• Extensive services including: linehaul, Pick Up and Delivery (PUD), home delivery, milkrun, cross-border, courier, rail

• Linehaul China: 700 trucks a day, 6.25 million pallets moved yearly

CEVA Ground North America• Supports U.S. Domestic network

through LTL/FTL services

• Over 89,000 scheduled l HUB linehaul segments per year

• 68% B2C shipments

• 7 hubs and 62 stations

• 14 million HUB miles a month

• 10,000 HUB loads a month

• 2.9 million FTL miles per month

• 3,400 FTL loads per month

CEVA Ground South America• In & Outbound Distribution capabilities• Over 1,000 Pick-Ups & Deliveries/day• Domestic & Cross Border Services• LTL/FTL/Line-Haul robust network • Full on-time visibility through CEVA TMS Mobility • 1,300+ users of CEVA TMS (customers

and partners)

CEVA Ground Central America• Transborder and domestic• 48,000/40,000 HAWB’s a year• 4,000 FTL border crossing a year• FTL, LTL, Reefer, Specialized, Hot

Shots, Distribution• Network connectivity with US/CA

and Intra-CENTAM• 5 Gateways to NORTAM (LRD, MFE,

ELP, SAN, NOG/TUS)• 1 Gateway to CENTAM (CDH)

Overview of CEVA

Customs Brokerage Services

Prompt and compliant clearance of international cargoes thanks to:

• Expert and experienced Customs specialists in over 100 countries around the globe

• Around 500,000 entries processed annually through our U.S. network

• Complete account based Customs compliance programs for consistent and accurate declarations in all ports of entry

• Complete portfolio of services: Customs clearance, documentation, duty management

• Complementary Customs services, such as duty drawback and trade compliance consulting

• A dedicated team of compliance experts

Over a century of experience in the Customs Brokerage

business, with the first license granted to our predecessors

127 years ago

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Overview of CEVA

Warehouse Locations

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Jebel Ali Port

and Free Zone

1,000 SQM AUH Airport Freezone

100,000 SQM* CEVA’s site number 3

63,000 SQM CEVA’s site n. 4

CL Center

DubaiLogistics City

Dubai World Central International Airport

Dubai Cargo Village (EK side)

Dubai Airport Free Zone (for non EK

airlines)

*open yard area

2,500 SQM ABU DHABI

1,000 SQM DWC Regional Office

Overview of CEVA

Eco-sustainable warehouse in Dubai

• Our number four site, located in Jebel Ali Free Zone, Dubai, UAE • LEED Gold certified since 2011

- LEED (Leadership in Energy and Environmental Design) – international green building certification system developed by the U.S. Green Building Council

• Combining high quality logistics performance with respect for the environment

• Significant operational savings due to lower operational costs and more efficient use of resources

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KEY FIGURES & FACTS:• 100,000 sq m area in total • 35,000 sq m temperature

controlled facility• 27,000 sq m room

temperature building

LEED-certified buildings are designed to:• Lower operational costs• Reduce waste• Conserve energy and water• Reduce harmful greenhouse

gas emissions

• A multi user facility for customers in Retail, Consumer and Fashion industries

Overview of CEVA

CEVA’s City of Energy

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Key benefits: A dedicated and

specialized team In-house Control Tower Freight management and

Contract Logistics integration

Industry specific systems Advanced visibility

A dedicated, state of the art energy hub for all our logistics needs in UAE and the Middle EastThe City of Energy houses CEVA’s oil and energy customers and offers industry specific solutions customized to suit their supply chain needs.It is also home to our dedicated, highly experienced energy team.One of the main value added services in the City of Energy is the Control Tower that has the capability to manage the flow of materials locally, regionally and globally.

Warehouse₋ 27,000 sq meters storage area₋ Exceeding UAE’s HSE requirements ₋ 2 chambers for DGR products₋ 24/7 security on site ₋ Radio Frequency material handling and

processing with C2C and SMART Energy₋ Heavy lift capabilities, full packing and

crating, and distribution operation₋ Dedicated industrial packing division₋ Heavy duty racking system ₋ Oversized heavy haul₋ Heavy lift services

Control Tower₋ Innovative and integrated

information hub with enhanced control functions to cater for all logistical services

₋ Full & comprehensive overview of logistics activities and improvement of supply chain efficiency

₋ Optimized transport planning solutions

₋ System of advanced reporting of process in real time

₋ Supply chain optimization

Overview of CEVA

Jebel Ali Free Zone (JAFZA) UAE

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• World’s one of the biggest free trade zone• Integrated with a port & an airport• Main gateway to the Middle East and Africa markets• Tax-free operation• Simple customs clearance and trade processes• All kinds of handling and warehousing availability • No requirement to have a legal entity in JAFZA or UAE to start product flows

Overview of CEVA

CEVA’s Warehousing Services

• JAFZA South Zone – Latest development• 10 minutes to new airport• 10 minutes to ocean ports• Access to World Central• Access to all main arterial roads

Location Facts

Vertical Market Focus

• Retail & Consumer chamber• Pharmaceutical chamber• Auto/tire chamber• Hi Tech chamber• Chemical chamber

Facility Facts

63,000 sq m, incl.:• 36,000 sq m temperature

controlled -unit 1• 27,000 sq m ambient - unit 2• 2 chambers for DGR products• 61 loading docks• 10.7m height stud• Co-packing activities in place

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Overview of CEVA

CEVA’s Warehouse FacilityTemperature Controlled and Ambient Storage

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Overview of CEVA

CEVA’s Warehouse FacilityValue Added Services

• Designing of the promotion labels and packages

• Printing of labels and bar-codes

• Labeling of the products

• Packing and re-packing of the final products

• Composing of the products to the promotion sets

• Wrapping by foil with thermo-contractile properties

• Adding of advertising materials to the products

The processes of the quality control and assurance covering all fields of value added activities, guarantee the best-in-class services.

In order to meet Customers expectations CEVA is keeping control of productivity per hour for every work station.

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Overview of CEVA

RFID

Voice

RF

ASRS

Shipping

Quality ControlIncoming ReceiveAnagraphics Management

InventoryWarehouse Management

Pick & PackCross-dockingCustomized

shippingscheduling

Packing management

Flow PanelSap InterfacesCertification

Multi-siteMulti-depositor

Monitoring & Statistics

StandardFunctions

EnhancedFunctions

ApplicativePlus

Contract LogisticsWMS solutions – Click

• More than 250 running instances/sites

• More than 1650 users

• ERP Connectors (U-Link)

• Certified MySAP® connection integration

• Web-based technology

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Overview of CEVA

Technology at your service: ONEView

ONEView is CEVA’s global web-based application that provides the freight management customer with an integrated view of all shipping transactions in a secured environment. The user is able to access a full range of essential tools to view, track, monitor, and report on shipment data around the globe via the web. Get to know the features of ONEView:

Quick View Quote Track Advisor Docs Reports Settings

• ONEView is a global web-based application

• Provides an integrated view of all shipping transactions at the inbound and outbound level

• Available for all CEVA’s freight management customers in a secured environment

• Easily accessible via the web

• Providing access a full range of essential tools to view, track, monitor, and report on

shipment data around the globe

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Overview of CEVA

Health, Safety and Environmental (HSE) Excellence: Never walk by a problem• Ensuring a high level of safety management through global

health and safety policies and standards

• Empowering employees to accept ownership of critical health and safety factors at all levels of the organisation

• Monitoring and analysing global HSE conditions

• Systematically measuring and continuously improving

Benefits:

• Greater on-time service level• Fewer claims and product loss• Partnership with environmentally forward-

thinking supplier• Increased employee engagement and

shareholder value

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Overview of CEVA

SupplyChain Masters

ITCapability

OurPeople

EngineeringCapabilities

OperationalExcellence

Technology at your service: CEVA MatrixTM

• CEVA MatrixTM integrates best-in-class components from independent software vendors with proprietary CEVA components and know-how to deliver solutions that best meet your needs

• It supports the complete end-to-end supply chain • If needed, it can be connected or integrated with

customer specific technology solutions • Customized reporting in line with the Greenhouse

Gas Protocol• Based on development and implementations over

the last 10 years, the CEVA MatrixTM suite offers best practice technology solutions to many logistics challenges.

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Overview of CEVA

SCS Global Control Tower

Infrastructure

DirectIntercontinental

Supply ChainFlows

Order, Item, Shipment & Financial Details - Reporting & Performance MetricsProvide Visibility

Suppliers CustomersDeploy Technology

Transportation Milestones, Service Events & Status Updates

Capture Commercial Documentation, Financial & Trade Compliance Information

Monitor Physical Logistics Activities

Global In Transit Destination RegionOrigin Region

Manage Suppliers2

3

4

5

Open Order Expediting, ASN Validation, Exceptions & Compliance

Five Key Service Elements1

Global End to End in a Nutshell…

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Overview of CEVA37