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Outsourcing Success Story Santa Rosa County School District So what are you going to say when your...
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Transcript of Outsourcing Success Story Santa Rosa County School District So what are you going to say when your...
Outsourcing Success StorySanta Rosa County School District
So what are you going to say when your Superintendent tells you the district is
considering out-sourcing your department?
Major objectives for all management service contracts Reduce costs Increase expertise within the contracted
function Reduce number of employees only by
attrition - no forced lay off of current employees
Relieve school administrators of responsibility for non instructional duties
Important factors prior to contracting for
management services
Must have a compelling need for the management service
Must have support of entity head and governing body
Must have support of current function department head / contract administrator
Must have involvement of purchasing professional in administering Bids/RFPs
Keys to Success
Management service company’s local manager
Governmental entity’s contract administrator
Custodial
First major function to outsource 1993 five year contract with optional 5 year
extension awarded to ServiceMaster 2003 new RFP issued, contract awarded to
Southern Management, renewed in 2008. Re-solicited in 2013 with award to Southern Management
Current contract amount $4,850,431 Includes management of all personnel, both
district and contracted, all equipment and supplies, pest control, medical waste removal, non-athletic grounds and playground inspections
Custodial
Contract based on audited square footage Prior to outsourcing, district employed 67
custodians Currently district has 5 custodians Southern Management provides 189
personnel Average district custodian wage and benefits:
$43,125 Average contracted custodian wage and
benefits: $22,491
Food Service
1997 cost plus fixed fee contract awarded to Marriott Management Services Corp (currently Sodexo)
Current contract began in 2007 Performance based. Fixed cost per meal
$3.033.
Food Service Management Contract
In accordance with the National School Breakfast and Lunch Program, contract must be for 1 year with option to renew on an annual basis for up to 4 additional years
In Florida, must be a fixed cost contract – contractor pays for all non-capital costs and received a price per meal served
Management provided by contractor Employees may be provided by contractor,
district or combination of both
Food Service
District currently employees 17 personnel Sodexo provides 173 personnel, 12 of which are
in the Food Service Office, positions we did not and would not have if Self Op
Average district food service wage/benefits:
Managers: $42,457
Workers: $29,379
Average contract food service wage/benefits:
Managers: $26,804
Workers: $14,563
Types of Food Service Contracts
Employee only – Staffing Agency
Food Service Management Contracts
Seminole County School District
Staffing agency employees 4 agencies currently being used Employees are not temporary, currently up to
7 years longevity Not used for manager/asst mgr position 45% of food service workers from agency
Seminole District vs Agency Wages
School District Hourly Wage with Benefits
1st year- $18.44
5th year- $19.26
10th year- $20.40
***4 hour and above receive benefits
Average Hourly Rate Agency Employees-$11.48
School Food Authority Responsibilities7CFR 210.16 (a)
(1) Adhere to the procurement standards specified in §210.21 when contracting with the food service management company
(2) Ensure that the food service operation is in conformance with the school food authority's agreement under the Program
(3) Monitor the food service operation through periodic on-site visits
7CFR 210.16 (a) (Continued)
(4) Retain control of the quality, extent, and general nature of its food service, and the prices to be charged the children for meals
(5) Retain signature authority on the State agency-school food authority agreement, free and reduced price policy statement and claims
7CFR 210.16 (a) (Continued)
(6) Ensure that all federally donated foods received by the school food authority and made available to the food service management company accrue only to the benefit of the school food authority's nonprofit school food service and are fully utilized therein
7CFR 210.16 (a) (Continued)
(7) Maintain applicable health certification and assure that all State and local regulations are being met by a food service management company preparing or serving meals at a school food authority facility
(8) Establish an advisory board composed of parents, teachers, and students to assist in menu planning
7CFR 210.16 (a) (Continued)
(9) Obtain written approval of invitations for bids and requests for proposals before their issuance when required by the State agency. The school food authority must incorporate all State agency required changes to its solicitation documents before issuing those documents
7CFR 210.16 (a) (Continued)
(10) Ensure that the State agency has reviewed and approved the contract terms and that the school food authority has incorporated all State agency required changes into the contract or amendment before any contract or amendment to an existing food service management company contract is executed…
Transportation
1998 contract awarded to Laidlaw Educational Services for 5 year term, renewable for 5 additional years
2008 contract awarded to Durham School Services Current contract $7,930,000 Contract includes management of all aspects of
transportation function, including routing, maintenance of all vehicles, training, substitute employees, and the purchase of all supplies and equipment.
Transportation
Includes 200 routes, buses equipped with air conditioning, GPS, cameras and two-way radios
Durham currently manages 55 board employees and 234 contract workers
Transportation
Average district wage and benefits:
Driver - $37,715
Monitor - $28,373
Mechanic - $61,871
Average contractor wage and benefits:
Driver - $20,822
Monitor - $16,088
Mechanic - $37,293
Opportunity for Current Department Heads
Research plan which best fits the needs of your district
If out-sourcing is best choice, be prepared to assume the role of contract administrator.
Where to go for help!
Santa Rosa County School District
Jud Crane, Director of Purchasing and Contract Administration
850-983-5130
https://www.santarosa.k12.fl.us/purchasing/bids/Mgt_Contract/MgtContract.htm