Outsourcing Newsletter 2012

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C&I Leasing Plc, acquires N2bn newly built vessel A spartoitss trategiestoincr easeser-  vicesintheNigerianmaritimesubsec- torotheoilandgasindustry,C&ILeasing Plcrecentlyunveiledthreenewlybuiltline handlingtugsinLagos,valuedatnotless thanN2billion. EmekaNd u,managing directoroC&I Leasingplc,whilespeakingtoreport- ersmen tionedthatthen ewvesselswere theoutcomeotheederalg overnment to empowerlocalcom paniestocompetewith theoreignrmsinsimilarelds,basedon world-class standards inaneverchan ging businessenvironment. MrNdualsonotedthat,C&ILeasingwas abletoscalethehurdlethroughthecoop- erationosomeoilcompa nieslikeShell, NAPIMSandtheNigeriancontentengine, theNigerianContentDevelopmentand MonitoringBoard(NCDMB) Tethree30-tonbollardpulllinehandling boatsmeasuring31minlengthx9.2m breadthx4.2mindepth,witha maximumdrao4.2mbuiltin MalaysiaandchristenedEphraim, CharisandEliezer,wouldbeused ormooringoexporttankers,and towingbargesandsimilarvessels. C&I Outsourcing Partners with PZ Cussons Nigeria C ommencingFebruary2012,C&I LeasingPlcwillbepartnering withPZCussonsNigeria,oneo thebiggestnamesintheConsumer goodsandmanuacturingindustryin theareasoemployeerecruitment& outsourcingandeetmanagement. Startingwithabout200chaueurs, C&IOutsourcingwillberesponsible ortherecruitmentandmanagement okeypersonnelinallitslocations nationwide. Wearedelightedtobeassociated withPZCussonsandanticipatea mutuallybenecialrelationship. You are all welcome to another edion of our quarterly newslet - ter and the rst in a new year! Emmanuel Olaegbe From the Desk of the Head of Outsourcing The management and sta of C & I Outsourcing are focused on making this objecve a reality. The vision in 2012 is clear: •Beer service delivery •Eecve communicaon and •Unity of purpose I hope this vision will inspire employees of C & I Outsourc - ing Our commitment this year is to make our clients happy – we want to remain your company of choice by ensuring service delivery is exceponal.

Transcript of Outsourcing Newsletter 2012

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C&I Leasing Plc, acquires N2bnnewly built vessel

Aspartoitsstrategiestoincreaseser- vicesintheNigerianmaritimesubsec-

orotheoilandgasindustry,C&ILeasinglcrecentlyunveiledthreenewlybuiltlineandlingtugsinLagos,valuedatnotlesshanN2billion.mekaNdu,managingdirectoroC&Ieasingplc,whilespeakingtoreport-rsmentionedthatthenewvesselswereheoutcomeotheederalgovernmenttompowerlocalcompaniestocompetewithheoreignrmsinsimilarelds,basedonorld-classstandardsinaneverchangingusinessenvironment.

MrNdualsonotedthat,C&ILeasingwasbletoscalethehurdlethroughthecoop-rationosomeoilcompanieslikeShell,

APIMSandtheNigeriancontentengine,heNigerianContentDevelopmentandMonitoringBoard(NCDMB)

Tethree30-tonbollardpulllinehandlingoatsmeasuring31minlengthx9.2m

breadthx4.2mindepth,withamaximumdrao4.2mbuiltinMalaysiaandchristenedEphraim,CharisandEliezer,wouldbeusedormooringoexporttankers,andtowingbargesandsimilarvessels.

C&I Outsourcing Partners with PZCussons Nigeria

CommencingFebruary2012,C&ILeasingPlcwillbepartneringwithPZCussonsNigeria,oneothebiggestnamesintheConsumergoodsandmanuacturingindustryintheareasoemployeerecruitment&outsourcingandeetmanagement.

Startingwithabout200chaueurs,C&IOutsourcingwillberesponsibleortherecruitmentandmanagementokeypersonnelinallitslocationsnationwide.

WearedelightedtobeassociatedwithPZCussonsandanticipateamutuallybenecialrelationship.

You are all welcome to another

edion of our quarterly newslet-

ter and the rst in a new year!

Emmanuel Olaegbe 

From the Desk of theHead of Outsourcing

The management and sta of C

& I Outsourcing are focused on

making this objecve a reality.

The vision in 2012 is clear:

•Beer service delivery

•Eecve communicaon and

•Unity of purpose

I hope this vision will inspire

employees of C & I Outsourc-

ing

Our commitment this year is

to make our clients happy – we

want to remain your companyof choice by ensuring service

delivery is exceponal.

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Starting1stJanuary2012,CBNintroducestheCashless-LagosProject,partoapilotscheme

thatushersintheactualisationoacashlesssoci-ety.Underthenewpolicy,cashhandlingchargeswouldbeleviedoncashlodgments/withdrawalsinexcessoN150,000orindividualsandN1,000,000orcorporatebodiesondailytransac-tions.

Tepolicyisaimedatdevelop-ingandmodernizingthepay-mentsysteminthecountryinlinewiththevision2020goalobeingamongstthetop20

economiesotheworld.

AlthoughtheCBNhasstatedthatthecharges/eeswouldbeapplicableromMarch30th2012,itisimportanttounder-standhowthepolicywillaecttransactionsandconsequentlyourdailylives.

Forstarterseveryemployeewith-outavalidbankaccountisad- visedtoimmediatelyvisitabank;andwhenyoudo,ensureyougetaccesstotheire-bankingplatormwhichwillallowyoumakeundstranserwithoutthechargesthatwouldbeassociatedtosimilarcashtransers.

Lagos goes Cashless, are you ready?

Steering the Vision

hesuccessoanybusinessentity,toagreatextentiswoundtightlytohowefcientlyits

policiesandstrategiescanbetranslatedintorou-tineoperationalactivitiesandhowsuchexigen-ciesaremanaged.InC&IOutsourcing,StephanieEmodiistaskedwiththisveryrole–Shesharesherexperiences.

IsgenderstillrelevantintheNigeriabusi-nessscene?Whatareyourexperiences?Yes,someorganizationsstillconsidergenderinmakingemploymentdecisionsandthisisnotlimitedtoNigeriaalone.Manyothedecisions

oendrivenbytheindirectcoststothecompanyoemployingwomen;suchorganizationscon-sidercostomaternityleave(andreplacementhire),losttimeandsoon.HoweverinNigeriaitispleasingtonotethatdaybydayorganizationsareleavingsucharchaicpracticesbehind.MoreandmoreweseecompanyboardsbeingheadedbyemaleCEOswhereentireboardsusedtobepre-dominantlymale.Withsuchchangeevenatthehighestlevelsitbringstheassurancethatchangehascometostayacrossalllevelsoorganizations.Eveninsectorsandjobspreviouslyconsideredtobe“ormen”suchasSecurity,theMilitarywomennowcompeteortheavailablepositions.AcaseinpointisoneotheemaleSecurityoperativesworkingrighthereinC&ILeasingPlc,NoraOliakor

Whyoutsourcing?Isoutsourcingarel-evantserviceinourpeculiarenvironment?

Giveusapictureoaregulardayatwork?

Outsourcingissuchadynamicbusinessandin-

 volvessomanyeldsthatonanygivendayImaydabbleinlegalcontracts,dosomeaccountingorhavetopullrommyHRexperience.Adenitethoughistheneedorconstantandaccurateowoinormationandcommunicationandacustomer-centricapproachtoalltransactions.

CommentingspecicallyonRecruitmentPro-cessOutsourcing(RPO),Outsourcingisaviableoptionbecauseitenablesorganizationsplanand

budget.Outsourcingbecauseitenablesorganizationstranserandhenceminimizerisksinvolvedinrecruitmentsuchascandidatecharacterrisks,losttimeinreplacingseparatedemployees,minimiz-inginuencingorecruitmentdecisionsinternallywhilemaintainingagreedlevelsocandidature/selectionqualityetc.Outsourcinghassomanybenetsbutunortu-natelyisalsobeingabusedbysomeorganizations.

AnunortunatepracticeistheuseoOutsourcingasacost-cuttingmeasurewherebyorganizationsapplysalarieswhicharebelowtheindustryaver-ageorbelowthoseapplicableorsimilarposi-tionsintheirinternalstructureoenresultingindiscontentandevenIndustrialunrest.

“Outsourcinghassomanybenetsbut

unortunatelyisalsobeingabusedbysomeorganizations”

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“MoreandmoreweseecompanyboardsbeingheadedbyemaleCEOswhereen-tireboardsusedto

bepredominantlymale”

StephanieEmodi-HeadoOperaions

Asanorganizationthathassuccessullybeenin

theOutsourcingbusinessoroveradecade,andromtheplethoraothrivingOutsourcingagen-ciesinNigeriaitisobviousthatOutsourcingasabusinessintheNigeriansettinghastodatebeenasuccessuloneandbyextensionisindeedrelevant

Sowhatdoesittaketoheadtheoperationsotheunit?Wellwith6directandseveralindirectreportsIwouldsaytherolerequiresnotjustalotopa-

tienceinmanagingindividualrelationshipswithpeopleovaryingbackgroundsandexperience,butalsoexcellentcommunicationskills,whichensuresallpersonsanddepartmentsinvolvedinachievingspecictargetsthoroughlyunderstandtheirrolesandresponsibilitiesaswellasourcli-entsexpectations.

Whataretheplansortheuture?Wealwaysstrivetowardsoperationalexcellence

andocoursetobethepremierOutsourcingor-ganizationinNigeriaandbeyond.

Sharewithusyourhobbies–howdoyourelax?Ienjoytravellingandlovemusic,whetherI’mlis-teningtoitorsingingit.I’vealwayslovedtoreadorasarbackasIcanremember.Myrstbirth-daygirommymotherwasatomeoablesandairytalesandIveryrecentlystartedwritingtoo.

Iyouweretochooseanyotherproessionorbusinessrolewhatwoulditbe?Iwouldbeapastryche;surprisedyoudidn’tI?!!!

Tips or Succeeding at interviews

 Fillingoutajobapplicationisprobablytheeasieststepnecessaryinprospectingora

newjob,so,peoplechurnthemoutwithease;theunnythinghowever,isthatthesameenthusiasmdoesnotollowortheinterview–alotopeoplestilldreadthisimportantaspectoprospectingoranewjob.Hereare5tipstohelpyousailthroughtheinter- viewprocess

1.BepreparedRe-readyourCVandthejobadvertjustbeoretheinterview.Doyourresearchthoroughly:Lookatthecompanywebsiteorobtainliterature.Youmaybeaskedaboutthesalaryyouareaersomakesureyouresearchthataswell–Interviewsareinmostcasesnegationstoosobeready 

2.Firstimpressionscounts

BeontimeandGreetyourinterviewerwithasmileandrmhandshake.Giveeyecontact.rytomakesmalltalkduringthewalkromthereceptionareatotheinterviewroom.“Youhave

tosellyourselbeoreyoucansellanythingelseandtherst30secondsarewhentheinterviewersubconsciouslymakesdecisionsaboutwhethertheylikeyouornotandwhetheryouwilltinto

theirteam.”

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3.RememberyourbodylanguageItisnotwhatyousay,buthowyousayit.Duringtheinterview,donotoldyourarmsandleanbackorlooktotheoor!Situprightandtrytomaintaingoodeyecontact.

Useyourhandsandleanorwardwhenmak-ingapoint.Manypeoplecannotthinkandcontroltheirbodylanguageatthesametime,whichiswhyyouneedtoprepare

4.DeveloprapportShowenergy,asenseohumorandsmile.Apositiveattitudeisinectious.Askyourinterviewerquestionsaboutthemselvesandanyissuesthebusinessisacing

5.ClariyanythingyouareunsureoIyouarenotcertainwhataremeantbyaparticularquestion,askorclarication.Attheend,asktheinterviewerithereisany-thingelseheorsheneedstoknowabout.Donotbearaidtoaskwhenyouarelikelytoheariyouhavebeensuccessulornot.

Do you eat breakast at work?

IyouliveinLagosorinoneothemajorcitiesinNigeria,chancesarethatyouhavetowakeupearlyeverymorninginordertoavoidthecrowd,andirrespectiveothemeansinwhichyoucommutetowork,youarriveattheofceeelingspent.Tedayhasn’tevenstartedbutalreadyyouarecrav-inganaporamished,soyouslurpabowlocerealorinsomecasescrunchdowna

sizeableservingo,rice,dodo,moimoi,andassortedmeatorbreakast.

7:30aminmostofcespresentverycomical

imagery–whilesomepeopletrytocatchaquicknapintheircars,othersrushdowntotheclosestoodkiosk,orinmostcasesjustdoitattheirdesks.

AnarticleintheBBCnewsmagazinelatelastyear,(Teofcebreakast’sunstoppableascendancy)sightedthatthelinethatshoulddemarcatebetweenacceptableactivitiesortheofceandthehomeisincreasinglybe-comingthinner.Insomeofces,quicknapsareevenallowed(it’scalledthepowernap),

musicisbecomingmoreacceptable,andinsomeextremecasespeopleevensleepover

andtakeshowersandgroomthemselvestoo.Butiyoualsoconsiderstudiesthatsuggestthatwespendaboutathirdoourlivesatworkthenthereisnomajorsurprisesany-moreontheincreasingsimilaritiesbetweenworkandhome.Howdoesyourorganizationrespondtoyoueatingbreakastornappingatwork,isital-lowed?Didyoueatbreakastthismorningatwork?

 Ha ve so me t h i ng  yo u  wa n t 

 to  te l l  us ? Go t a n a r t ic l

e ?

 Se nd a n e ma i l  to  t he e

d i to r 

a t: o u tso u rc i ng he l pde

s k @c-

 i leas i ng.co m

Tips on writing a proessionalresume

heobjectiveocreatingaCurriculumVi-taeorResumeistoeectivelysellonesel

astheidealcandidateoranavailablejoborrole.AwellcraedCV,likeanygoodadvertise-ment,inersthat,“iyoubuythisproduct,youwillgetthesespecicbenets”andstimu-

latestheprospectiveemployers’interestinmeetingandlearningmoreaboutyou

TereareseveralimportantthingstoconsiderinbuildingasuccessulCVbutmytop3tips

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1)Research-ItisalwaysagoodideatoinvestsometimeresearchingasitisessentialtoensureyourCViscreatedinaormatandcontainsinormationthatisacceptabletothecompanyorinthesectororcountryoappli-cation.Forinstance,intheUnitedStates,theemploymentlawsprohibitingdiscriminationextendeventothejobapplicationprocess

andlimittheinormationcompaniescanrequestorinaCV.

2)ContemporaryLayout/Structure–Gen-erally,aproperlystructuredCVshouldbeeasytoread,mustbespellcheckedtoensuretherearenospellingorgrammaticalerrors(notethaterrorsareoenconsideredtodenotealackocarepreparednessandhaveoenatimeledtothelossoanopportunity)

andthegivendetailsmustollowachrono-logicalorderwiththemostrecenteducation/workexperiencedetailedrst.

3)MatchtheCVtothejob–Peopleoenmakethemistakeousinga“1-sizetsall”approachtocreatingtheirCVs,whichshouldnotbethecase.EachapplicationshouldbeareshopportunitytoreconsiderthedetailscapturedinyourCV.Oentherearespecicskills,valuesorexperiencethateachem-ployerissearchingorthereoreevidenceoyourabilitiesinthosespecicareasshouldbehighlightedwhenapplyingoreverynewposition.Sometimestheseskills/valuesareexplicitlystatedbutoenabitoresearchintotheorganization’svaluesmayhelpspot-lightsomeotheseattributes.Teaimhereisto“givethemwhattheywant”,oratleastprovethatyoucan.

Is Pink the new blue?

Fashionthesedaysisjetpropelledtosaytheleast,andicurrentindicatorsareto

betakenseriously,thentheverylastbarriersasitwere,toitscompletedominanceeveninthecorporateworldisstartingtocrumbletoo.

CasualFridaysareinandbeigeisstartingtoloseitsappeal–akeaminuteoworkand

takealookaround;nowponderaboutthis:ispinkbecomingthenewblue?WomenaretheusualculpritsorashionoencesandareusuallymoredisposedtoowningbrightandcolorulaccessoriesbutI’mstartingtobelievethecompetitionisbecomingstier.

Maletiesaregettingthinnerandmorecolor-ul,suitsandpantseventighterbutthenewadisonthecolorandstyleoshirts–bigboldstripes,widercollarshirtsandinsomeextremecases,shortsleeveswithcus.

Tetrendisexciting,andaquickcomparisonacrossindustriesrevealsinterestingsimilari-ties.Letusknowwhatit’slikeromyou’reyourend–takeaminute,lookaround.

Please call Our help desk!!017431879,08032006120,08095494259,08027858731

www.acebook.com/c&ioutsourcing

[email protected]

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I its your Boss !!!Whenyoutakealongtime,you’reslow.Whenyourbosstakesalongtime,he’sthor-ough.Whenyoudon’tdoit,you’relazy.Whenyourbossdoesn’tdoit,he’stoobusy Whenyoumakeamistake,you’reanidiot.Whenyourbossmakesamistake,he’sonlyhuman.Whenyoutakeastand,you’rebeingstrong-headed.Whenyourbossdoesit,he’sbeingrm.Whenyou’reoutotheofce,you’rewander-ingaround.Whenyourbossisoutotheofce,he’son

business.Whenyou’reonadayosick,you’realwayssick.Whenyourbossisadayosick,hemustbeveryill.Whenyouapplyorleave,youmustbegoingoraninterview.Whenyourbossappliesorleave,it‘sbecausehe’soverworked

Lie afer Death !!!Doyoubelieveinlieaerdeath?”thebossaskedoneohisemployees.

“Yes,Sir.”thenewrecruitreplied.

“Well,then,thatmakeseverythingjustne,”thebosswenton.“Aeryouleearlyyester-daytogotoyourgrandmother’suneral,shestoppedintoseeyou

Editor - Stephanie Emodi

Art / Design - Samuel Iboroma

EDITORIAL TEAM