Outreach, Enrollment, Retention and Utilization
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© 2016 Enroll America | StateOfEnrollment.org Edgar Aguilar, Program Manager - Community Health Initiative of Kern County Elba Gonzalez-Marez, Executive Director - Community Health Initiative Napa County --members of California Coverage and Health Initiatives (CCHI) Outreach, Enrollment, Retention & Utilization
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Transcript of Outreach, Enrollment, Retention and Utilization
© 2016 Enroll America | StateOfEnrollment.org
Edgar Aguilar, Program Manager - Community Health Initiative of Kern County
Elba Gonzalez-Marez, Executive Director - Community Health Initiative Napa County
--members of California Coverage and Health Initiatives (CCHI)
Outreach, Enrollment, Retention & Utilization
Introductions
CCHI is a statewide association of community based outreach and enrollment organizations whose focus is helping children and families access affordable, quality health coverage and care. CCHI was created in 2007 to provide an advocacy voice and support to the Community Health Initiatives (CHIs) in their missions.
The Children’s Health Initiative (CHI) movement began in 2001 as a way to provide low-cost health insurance to all children.
Creation of a local insurance product called Healthy Kids. Healthy Kids covered children who were not eligible for public programs.
An aggressive campaign to enroll children into public programs.
CHIs are local, community-based collaborativesCHIs are local, community-based collaboratives whose mission is ensuring everyone receives comprehensive health coverage. CHIs are, for the most part, non-profit organizations that are county-based, public-private partnerships.
OERU
OUTREACH
Outreach
Partnerships 100% Enrollment Campaign – Napa County school districts Staff at local HHS Social Services office
Coordination of Outreach Activities and Messaging Promotoras
ENROLLMENT
Enrollment
Enrollment events Partnerships Bilingual, bicultural, licensed insurance agents and Certified
Application Assistants Satellite offices
RETENTION
Retention
• Continue developing the relationship.• Client check-in/Survey• Reminder letters• Reminder phone calls
UTILIZATION
UtilizationHelping the individual to secure a medical home, dental and vision services-at a local level.
Lead and teach our families Increase retention
Contact information Edgar AguilarProgram ManagerCommunity Health Initiative of Kern County [email protected]
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Elba Gonzalez-Mares Executive DirectorCommunity Health Initiative Napa County
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