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graphics.kodak.com Internal Student Guide English Output Feature Licensing Basics 742-00081B-EN

Transcript of Output Feature Licensing Basics - Altervistakodakprinergy.altervista.org/datafiles/Output Feature...

Page 1: Output Feature Licensing Basics - Altervistakodakprinergy.altervista.org/datafiles/Output Feature Licensing Basic.pdfOutput Feature Licensing Basics 15. Student Notes: 1. A new feature

graphics.kodak.com

Internal Student GuideEnglish

Output Feature Licensing Basics

742-00081B-EN

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www.KodakPrinergy.com
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Copyright

© 2006 Kodak. All rights reserved.

This document is also distributed in Adobe Systems Incorporated's PDF (Portable Document Format). You may reproduce the document from the PDF file for internal use. Copies produced from the PDF file must be reproduced in whole.

TrademarksCreo and [list all Creo sub-brand trademarks used in the document] are trademarks of Kodak.

Adobe, Acrobat, Adobe Illustrator, Distiller, Photoshop, PostScript, and PageMaker are trademarks of Adobe Systems Incorporated.

Apple, iMac, Power Macintosh, Mac OS, AppleShare, AppleTalk, TrueType, ImageWriter, and LaserWriter are registered trademarks of Apple Computer, Inc. Macintosh is a trademark of Apple Computer, Inc., registered in the U.S.A. and other countries.

PANTONE, Hexachrome, PANTONE Hexachrome, and PANTONE MATCHING SYSTEM are the property of Pantone, Inc.

PEARL, PEARLsetter, PEARLhdp, PEARLdry, and PEARLgold are registered trademarks of Presstek, Inc.

XEROX® is a trademark of XEROX CORPORATION.

FCC ComplianceAny Kodak equipment referred to in this document complies with the requirements in part 15 of the FCC Rules for a Class A digital device. Operation of the Kodak equipment in a residential area may cause unacceptable interference to radio and TV reception, requiring the operator to take whatever steps are necessary to correct the interference.

Equipment RecyclingIn the European Union, this symbol indicates that when the last user wishes to discard this product, it must be sent to appropriate facilities for recovery and recycling.

Contact your local Kodak representative or refer to www.kodak.com/go/recycle for additional information on the collection and recovery programs available for this product.

Limitation of LiabilityThe product, software or services are being provided on an "as is" and "as available" basis. Except as may be stated specifically in your contract, Kodak expressly disclaims all warranties of any kind, whether express or implied, including, but not limited to, any implied warranties of merchantability, fitness for a particular purpose and non-infringement.

You understand and agree that, except as may be stated specifically in your contract, Kodak shall not be liable for any direct, indirect, incidental, special, consequential or exemplary damages, including but not limited to, damages for loss of profits, goodwill, use, data or other intangible losses (even if Kodak has been advised of the possibility of such damages), resulting from: (i) the use or the inability to use the product or software; (ii) the cost of procurement of substitute goods and services resulting from any products, goods, data, software, information or services purchased; (iii) unauthorized access to or alteration of your products, software or data; (iv) statements or conduct of any third party; (v) any other matter relating to the product, software, or services.

The text and drawings herein are for illustration and reference only. The specifications on which they are based are subject to change. Kodak may, at any time and without notice, make changes to this document. Kodak assumes no

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liability for technical or editorial errors or omissions made herein, and shall not be liable for incidental, consequential, indirect, or special damages, including, without limitation, loss of use, loss or alteration of data, delays, or lost profits or savings arising from the use of this document.

graphics.kodak.com742-00081B-EN

Revised November 2006

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Output Feature Licensing Basics

ContentsCourse Overview .................................................................................................. v

Welcome ................................................................................................................................... v

Module 1: Customer Feature Licensing .............................................................. 1

Module 2: Service Licensing ................................................................................ 7

Module 3: Using Service Dongle Manager ....................................................... 17

Module 4: Service Licensing .............................................................................. 21

Module 5: Troubleshooting .............................................................................. 23

Course Evaluation by Students ......................................................................... 31

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iv Internal Student Guide

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Course Overview

Output Feature Licensing Basics v

Course Overview

Welcome

Student Notes:

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Course Overview

vi Internal Student Guide

Student Notes:

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Welcome

Output Feature Licensing Basics vii

Student Notes:

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Course Overview

viii Internal Student Guide

Student Notes:

Webex Poll (open file called OFL_Poll_1.atp):

1. Feature Licensing only works on MCE and GMCE output device architectures:

a. TRUE

b. FALSE

2. The actual feature license is written:

a. In a secured text file on the customer workstation

b. In the customer dongle plugged into a USB port

3. Service Shell 3 uses:

a. A security password for service personnel

b. Service dongle authentication

c. Either the service dongle or the correct password will work

4. Service dongles need to be “refreshed” periodically by which software?

a. Service Dongle Manager

b. Feature Dongle Manager

c. Feature License Manager

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Welcome

Output Feature Licensing Basics ix

5. Output feature licensing can be used on a device workstation without USB ports:

a. TRUE

b. FALSE

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Course Overview

x Internal Student Guide

Student Notes:

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Welcome

Output Feature Licensing Basics xi

Student Notes:

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Course Overview

xii Internal Student Guide

Student Notes:

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Welcome

Output Feature Licensing Basics xiii

Student Notes:

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Course Overview

xiv Internal Student Guide

Student Notes:

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Welcome

Output Feature Licensing Basics xv

Student Notes:

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Course Overview

xvi Internal Student Guide

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Output Feature Licensing Basics 1

MODULE

Customer Feature Licensing

Student Notes:

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Module 1: Customer Feature Licensing

2 Internal Student Guide

Student Notes:

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Output Feature Licensing Basics 3

Student Notes:

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Module 1: Customer Feature Licensing

4 Internal Student Guide

Student Notes:

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Output Feature Licensing Basics 5

Student Notes:

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Module 1: Customer Feature Licensing

6 Internal Student Guide

Student Notes:

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Output Feature Licensing Basics 7

MODULE

Service Licensing

Student Notes:

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Module 2: Service Licensing

8 Internal Student Guide

Student Notes:

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Output Feature Licensing Basics 9

Student Notes:

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Module 2: Service Licensing

10 Internal Student Guide

Student Notes:

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Output Feature Licensing Basics 11

Student Notes:

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Module 2: Service Licensing

12 Internal Student Guide

Student Notes:

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Output Feature Licensing Basics 13

Student Notes:

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Module 2: Service Licensing

14 Internal Student Guide

Student Notes:

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Output Feature Licensing Basics 15

Student Notes:

1. A new feature license is applied by:

a. Plugging in the appropriate customer dongle

b. Using the license command to change the appropriate firmware setting

c. Pasting the XML code into the Feature Licensing Manager

2. When applying a new feature license, it is crucial that:

a. The XML code is associated with the specific dongle connected to the workstation

b. The entire text of the XML code is entered

c. Both of the above

3. An emergency license generated for the customer is valid for:

a. 1 day

b. 1 week

c. The length of time set when the license was generated

4. If you wish to use Service Shell 3 client on your laptop, you will need to install Feature Licensing Manager:

a. TRUE

b. FALSE

5. In order to easily keep dongles updated, it is suggested to install Service Dongle Manager on:

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Module 2: Service Licensing

16 Internal Student Guide

a. Your service laptop

b. The customer workstation

c. Either of the above

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Output Feature Licensing Basics 17

MODULE

Using Service Dongle Manager

Student Notes:

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Module 3: Using Service Dongle Manager

18 Internal Student Guide

Student Notes:

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Output Feature Licensing Basics 19

Student Notes:

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Module 3: Using Service Dongle Manager

20 Internal Student Guide

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Output Feature Licensing Basics 21

MODULE

Service Licensing

Student Notes:

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Module 4: Service Licensing

22 Internal Student Guide

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Output Feature Licensing Basics 23

MODULE

Troubleshooting

Student Notes:

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Module 5: Troubleshooting

24 Internal Student Guide

Student Notes:

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Output Feature Licensing Basics 25

Student Notes:

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Module 5: Troubleshooting

26 Internal Student Guide

Student Notes:

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Output Feature Licensing Basics 27

Student Notes:

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Module 5: Troubleshooting

28 Internal Student Guide

Student Notes:

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Output Feature Licensing Basics 29

Student Notes:

Webex Poll (open file called OFL_Poll_3.atp):

1. Customers with a workstation without USB ports must utilize:

a. A parallel port customer dongle

b. A temporary service license

c. Both of the above

2. If you are a Kodak service engineer, and the Remoted Service Dongle section of SDM is not visible, what is the most likely problem:

a. you are not connected to the Kodak network within the firewall

b. your Logon Details are incorrect in the Options dialog

c. Use dongle from remote server is unchecked in the Options dialog

3. You have just installed an emergency license capable of X-speed, but the device only seems to be capable of V-speed. You should first:

a. check that the device itself is actually configured for X-speed

b. ask the response center to regenerate the license for X-speed

c. start troubleshooting the device.

4. What is the best way to check which dongle is currently registered with the Feature License Manager?

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Module 5: Troubleshooting

30 Internal Student Guide

a. Check within the XML code of the feature license you are currently installing

b. Check the dongle serial number in the original sales order

c. Use Dongle>Find Dongle and check the number displayed in the Feature License Manager

5. If the wrong dongle was sent with the customer workstation, what do you do to remove its association with the Feature Licensing Manager?

a. Simply unplug the wrong dongle and plug in the new one

b. Plug in the new dongle and use Find dongle in the Feature License Manager

c. Plug in the new dongle and use the Un-marry button in the Feature License Manager

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GMCE Basic Foundations Training 31

Course Evaluation by StudentsOur goal is to make this course as relevant and effective as possible. We value your feedback highly and request that you complete this evaluation form.

Modules Taught during the Course (mark the appropriate boxes):

Your name:

Title:

Company’s name:

Phone number:

Course: GMCE Basic Foundations Training

Course date:

Instructor’s name:

On-site training

Classroom training

Course Overview Using Service Dongle Manager

Customer Feature Licensing Service Licensing

Service Licensing Troubleshooting

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Course Evaluation by Students

32 Internal Student Guide

Course:

Time Allocation:

Instructor:

(1)Not at all

(2) (3) (4)Completely

Addressed your needs

Presented the topics in the most logical order

Provided exercises that reinforced “need to know” topics

Improved your confidence with the product

Pace of the course Too fast Just right Too slow

Time spent on theory Too much Just right Too little

Time spent on practice and exercises

Too much Just right Too little

Number of hours in course

Too many Just right Too few

(1)Not at all

(2) (3) (4)Completely

Demonstrated a thorough understanding of the product

Gave clear, complete explanations

Was open to questions and discussion

Was concerned with your needs

Made the sessions lively and interesting

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GMCE Basic Foundations Training 33

Course Material:

Course Administration:

How do you rate this course on a scale of 1 (very bad) to 6 (excellent)? __________

Are there any subjects that you think should be added to the course or given more attention?

___________________________________________________________________

___________________________________________________________________

___________________________________________________________________

Are there any exercises that you think should be added to the course?

___________________________________________________________________

___________________________________________________________________

Comments:

___________________________________________________________________

___________________________________________________________________

(1)Don’t Agree

(2) (3) (4)Fully Agree

Is well written and easy to understand

Contains useful information

Is designed and organized appropriately for the course

Poor Average Good Excellent

Pre-course information

Classroom

Equipment

Lunch and refreshments

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Course Evaluation by Students

34 Internal Student Guide

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graphics.kodak.com