Outcome 3

Appraisal

© COLEG

What is Appraisal?

Appraisal of staff is the means of working with staff to identify their strengths within the work role.

Appraisals are used to assess, discuss and plan, thus improving performance.

There may be criticisms as well as praise.

Purpose of Appraisal

To promote good working practices To ensure staff skills and experiences are

used effectively To identify staff development needs To offer a place for discussion of individual

staff performance To enable work standards to be discussed in

a relaxed, non-threatening manner

Purpose cont.

To review salary, conditions of service and other rewards

To monitor policies and procedures and their effectiveness

Appraisal Technique

Within the establishment there should be:

Respect for each other’s professional role

Knowledge of each other’s role Openness among staff Security

Tasks of Appraiser

Review past performance Assess levels of effort, strengths and

weaknesses Focus on what the employee has

actually done Build on strengths and identify training

needs Be specific

Tasks cont.

Maintain confidentiality Be fair Show empathy when required Resolve conflict Be professional Use open questions rather than closed Accurately record any decisions reached